I had a very unpleasant experience with this business for multiple reasons…read more
I first came here in October 2025 because I was getting married in May 2026 and needed suits for myself and my four groomsmen. During that first visit, they told me it would be best for everyone to come in around mid-February or early March to get measured and fitted. I also picked out a suit from them at that time, and to be fair, they did have a very nice selection of suits for a reasonable price.
Mid-February comes around and I bring in two of my four groomsmen to get measured. The measuring process felt extremely rushed -- maybe 30 seconds total. Two days later, the other two groomsmen came in and got measured as well.
I asked one of the employees how long it would take for all the suits to arrive, and I was told "anywhere between 2-5 weeks." I was also told, and I quote, "When all the suits come in, I'll just have you come pick them all up and I'll give you the undershirts, ties, and pocket squares for your party."
Four weeks later, I called to check the status of the suits. The employee told me they were still waiting on two members of my party to come get measured -- the same two people I personally brought in. After checking again, he said, "Never mind, we just didn't mark them complete on our end, but they are ordered and should be here soon. We have packages coming in this weekend."
Another week passes. I call again and get the exact same response, almost word for word. I wait another week out of courtesy and call again at week seven, only to hear the same thing yet again.
Finally, my fiancée called and complained, and after about 8 1/2 weeks of waiting, the suits finally came in.
I came by myself to pick them up, exactly as one of the employees had instructed me to do earlier. When I arrived, they questioned why I didn't bring my entire groomsmen party with me. I explained that I had specifically been told I could just come pick everything up myself, and they responded by saying they "would never tell me to do that."
When I picked up the order, they only had four white undershirts and told me mine would come in later because they were out of stock. They also did not have the ties or pocket squares they previously told me would be ready.
After handing out the suits to my groomsmen, only one suit actually fit correctly. I completely understand that suits often need tailoring, but two of the suits were so small that the groomsmen couldn't even button the jackets or get the pants on, and their weights had not changed since being measured. Another suit was so oversized that we ended up just tailoring it ourselves instead of dealing with another return.
We brought the incorrect suits back. Fortunately, one groomsman was able to get the correct size because they happened to have it in stock. The other suit had to be expedited and reordered. Thankfully, that one arrived within about a week and a half and actually fit correctly.
On top of that, every white undershirt except one was the wrong size, and I still never received the undershirt I was promised. As for the ties and pocket squares, they told us they had sold the exact tie color we needed to another wedding party right before we arrived. At that point, I just ordered all the ties and pocket squares from Amazon because it was easier than continuing to deal with the lack of organization and communication.
To be fair, they do have decent suits for the price if you just need a single suit for yourself. However, for a wedding party or any large group, I would highly recommend going somewhere more professional and organized.
My wedding turned out great and everything looked good in the end, but I never received my undershirt, nor did I ever receive any apology for the unprofessional service we experienced.