I lived at this apartment community between 2019 to 2021. Let me just say, living here was perfect…read more Especially since I worked at OHSU and had a puppy. It's just a six minute walk to the aerial tram and a three minute walk to Dogtopia. A little further down from Dogtopia is a little park where lots of locals walk their dogs. I think the shining component of living here would be the staff. Tawny and Bobbi are always on top of things and super friendly. The maintenance team is also stellar. I noticed after putting in a maintenance request, a member of the maintenance team would come over the same day or the next day. I also love the amenities that come with living here. For example I used the gym pretty frequently, about three times a week. I also love that they have lockers for packages so you never have to worry about your packages being stolen or lost. Now that I'm back living in California, I really miss the dog friendly atmosphere here. Doggie bags can be found all over the complex. I also miss having access to the package delivery lockers. Up to two reserved parking spots are available at an additional cost. The only negative I can think of is a fact that my usual grocery stores are not close by. So you will have to travel at least 15 minutes to a Costco or Winco. Outside of that, living here was great and if I ever end up moving back to Portland I'd probably want to move back to the South Waterfront. Great area to live. Especially if you work at OHSU and have a dog.

Do not live here! This place sucks! I've been struggling with my broken AC for weeks now. The…read moreassistant manager is not helpful and doesn't care about the residents. When asking what the Matisse can do to help me while the A/C is broken, this is the response I got: No empathy, no solutions. Just a "deal with it, sorry about your luck" mentality. "This will not be a quick fix, unfortunately. There is a refrigerant leak somewhere in the line that you share with 7 other apartments. American Heating will need to inspect each unit in each apartment to find the source of the leak. Once that is identified, they will need to order parts for the repairs. They've put us on the calendar to leak search on October 7th, which is their earliest availability. The parts themselves will likely take a couple weeks to arrive after ordering as they are made-to-order. I'd recommend keeping your system on fan to keep airflow going and opening the windows when it is cooler outside to help bring the internal temperature down. You are welcome to source and install a cooling device if you need something to get you through until the repair is complete. This is not something we would provide or assist with. If you choose to acquire one, please see the attached rules and make sure to find one that is compatible with tilt-and-swing windows."

My girlfriend and I recently made the exciting move to Portland! We actually came a month ahead of…read moretime to check things out and scheduled a tour of Kado NW. The leasing office team gave us a fantastic tour and shared all about the awesome events they host, which made us feel like we'd be able to meet new friends right away. Once we signed the lease and moved in, it felt like home! We had a few Amazon packages show up early, and Spencer from the leasing office was super helpful--he brought our packages up to our apartment, which really saved us some time and stress. What we love even more is how friendly the leasing office staff is. They always greet us when we leave the building and have given us great recommendations for food and fun things to do around the city. Honestly, if anyone is thinking about relocating to Portland, we highly recommend living here!

My wife and I were nervous coming from Sherwood to downtown Portland for work, but the location is…read moreamazing, and the staff is easy to work with and fast with everything.

I've reached the year mark in calling Aster Tower my home and could not be happier with the…read moredecision. Waking up to these incredible views while having easy access to all of Portland via highway 84 or the Max stop at our doorstep gives you a sense that you're at the center of it all. The location is the perfect mix of urban living while benefiting from the less chaotic pace of a suburban neighborhood. Among my favorite characteristics is the diversity of the neighbors which have all been incredibly warm. This may be that a large percentage of them are dog owners and are naturally outgoing and conscientious. It makes for a great vibe while out on the terrace or spending time in the spa. The staff at Aster tower deserve a resounding accolade. I've experienced nothing short of professionalism from all of them, and they are a welcome sight at the front desk. I've been a huge fan of my apartment layout and the smart design that dots the space. With the recent heat wave Portland was experiencing temperatures of up to 116 degrees. My saving grace is that all our units have air conditioning. This is a rarity in Portland even in new developments. It will certainly come to be an important feature in the coming years. As I post this review I'm rather amiss about Megan's review below. Perhaps this is their first foray into adulthood and they have never come across a lease agreement before but Hassalo is very upfront about the $165 a month parking space. A charge that is comparable to the vast majority of buildings I came across in my search -- if not cheaper. Did they not tour the handicap accessible apartment before signing? Rather bizarre that you accepted a living space only to complain about it in a public forum as if it was forced upon you. Aster Tower is definitely worth your consideration and if you're on the fence I would recommend you take the plunge.

Concierge, maintenance, and cleaning crew are 5 stars. Unfortunately the building is a cheaply…read morebuilt "luxury" high rise owned by a greedy company in a dead part of town. Rent WILL go up a fraction of a percent under the max allowed by law every year. Expensive amenities and rooftop are closed at hilariously restrictive hours, and usually during holidays when you might want to use them (closed rooftop during 4th of July viewing hours). I always paid rent on-time and was still completely banned from the online payment system for simple mistakes. NOT PET FRIENDLY. Dog relief area on the 2nd floor reeks of urine and attracts dangerous and irresponsible dogs and owners. I paid a "pet rent" every single month (over $2000 cumulatively), then was charged an obscene amount on move-out for pet-related wear and tear on floors they obviously planned to replace anyway. Conveniently the "pet rent" didn't seem to factor in here. They don't take a security deposit on move in so they can instead charge you as much as they want on move-out. Just don't give this massive greedy company your money. There are less predatory options out there in lively parts of the city for a fraction of the price.

I've lived in a Round Hill managed apartment building for three years now and have always had good…read moreexperiences with their staff. The maintenance team is quick to help and always friendly. Greg and Robert went above and beyond today by helping me jump start my broken down car, and I just wanted to say thanks. These guys are super kind and always happy when I see them at work. Thank you guys for taking care of your neighbors!

I just signed a lease with a Round Hill Pacific property and the process from beginning to end was…read moreprofessional and personable. I fell in love with this studio at the Forest & Garden online, applied immediately, was able to see it within a week or so, and the Round Hill Pacific Portland staff promptly responded to my many questions. Everybody I've interacted with has been kind, helpful and very timely in responding. I'm looking forward to being a tenant with them. As they are close to my building and very responsive via email and text, I'm assuming that should there be any issues, I'll be able to have a quick response. Getting my own lease could have been super stressful, but I felt guided easily through the process.

I toured these apartments in my search for a place to live. I was impressed by the cleanliness, the…read morewell done courtyard, and the wide window sills. (Good for plants!) They also have an inviting lobby with a fireplace and cozy looking chairs. A perfect place to settle in and read a book, or chat with friends. The only drawback was the rather small bathroom, so I ended up renting a different place that had a generous bathroom. I was, however, very impressed with this complex.

Excellent building, friendly staff, enjoyable events, fun neighbors…read more We have lived here on a few occasions and never have been let down. The building is well maintained and the staff is friendly. Very convenient location to Tanner Springs park and the streetcar. Turtle Island Development really did a good job on this one. Jen and Harold in the office do a great job. One year they gave a rent refund as they lowered the rents and still gave a great community barbecue. They always seem to advocate for the local businesses in town and often have resident luncheons. Cons: Only one, the waiting list The waiting list is rather lengthy, first time it took two years and the second time two and a half years to get an apartment. Jeff, the maintenance supervisor and his continual optimism will be missed

We just moved in and absolutely love it. The place is quiet, which was a must for us, the noise…read morethat you can hear is basic apartment noise. I suggest if you like no noise at all do not live in any apartment building, or by noise machines. All the people that live here have been so nice and welcoming. Love that the courtesy patrol is here at night walking and sitting at the front. The building feels so secure and the residents abide by the rules and not let random people in. They keep the building clean and organized. The management office especially Dimitri and Heather have been so helpful with all my questions and concerns. So happy we stumbled upon this gem.

Apartment 619 $1575 rent after 2 moth free rent is applied. $185 parking…read more Pros: The location is great! This unit has a beautiful view of the "Go By Train" sign which is beautiful at night to see. Walking distance to Safeway, 3 parks, liquor store, and downtown. No major issues what so ever. The unit is huge!!! Cons: Where to begin. The walls are paper thin. You can hear EVERYTHING!! You can hear your neighbors talking amongst other things. The front door is not flushed to ground so whatever oder is outside will come into your home unless you get something to cover the bottom of your front door. The unit is huge but it is odd. They could have taken some of the bathroom space to give a walk in closet in the bedroom. Management: management was the worst. When CRMG took over, there was an issue with my water bill that I brought to their attention early. I stated that I havent been getting a water bill and they kind of blew me off until months later when I had to stop in and have a stern conversation about the issue because nothing was getting done by the new property manager. Whenever you brought a situation to her attention she became irritated and annoyed as if I was inconveniencing her. However, if she would have handled the situation months ago we wouldnt have had this issue. Overall, the water bill was 3 months behind. Im moved out now and still owe 2 water bills. It would have been 3 but I gave a money order for the water bill that is billed 3 months back but not updated on the resident portal. Overall better customer service and a warm spirit is needed. She says she has 13-years of experience as a property manager but she has some of the worst passive customer service I have experienced. Amenities: The only amenities this place offers is a gym. They sporadically do events but they are not consistent and very random. You use to be able to pay your rent at anytime. However, when the new management company CRMG took over they blocked the future so now you can only pay on the first, which is a headache. And, you can only pay what is on your ledger no more no less. The rent still high though! They fired a majority people of color security team and hired all white security who walk around with bullet proof vest and tasers smh. This new security team can often been seen on their phones watching tv, talking, or playing games. The first security company/team was great and professional. Ive also witnessed at least 2 people of color who worked the front desk axed after a few weeks of service. Duno what is going on but it looks odd. They do have a black woman now at the front desk she is great. I hope they keep her. Im moving because the rent jumped over $2000 with parking. With undesirable amenities, poor management, increase in rent. I think it's best to go elsewhere. Now im in a place with upscale amenities, great management and its cheaper than what I was paying. Place has a lot of potential!

Griffis did right by us - in a big way, and going far, far beyond what they had any obligation to…read moredo. Very long story short, my fiancee and I signed a lease for an apartment at Griffis. Being 2020, things happened, and we had to cancel the move last-minute because of a health issue in our immediate family. Though we wanted to, we just wouldn't have been able to move in the necessary time frame once that happened. The folks in the leasing office couldn't have been more sympathetic or understanding - they were totally amazing. They showed a lot of grace (that they didn't have to) with how they helped us cancel the lease. Griffis is at the top of our list next time we move. We are still stunned and grateful at what they did for us - if you're reading, thank you again!!

I have never written a review of an apartment tour, so this must be a special place. I reached out…read moreto the Griffis because I noticed an apartment I was interested in viewing. I also noticed that had specials on this apartment. I text with a leasing agent about the apartment. The special they have online was not the special they offered. I felt a little dismayed by this so I ended the text and looked at other apartments. The next day I get a text so I thought I will give them a second chance. I set up an appointment with the leasing staff. I looked on their website and found an apartment I was interested in viewing. It also said right on the apartment "Special Offer". I showed up for the appointment and viewed the unit. After viewing we went back to the leasing desk area and the leasing agent said that apartment had no specials. I can still pull up on their website that is says for that apartment "Special Offer". It appeared to be a bait and switch...gave them a second chance, wont give them a third. If you are going to advertise "Special Offer" and then when the person shows up and you tell them there are no specials...false advertising and trying to get people in the door. This is a big red flag even before moving in.

I had to move in fairly quickly because I needed a place, and the move in manager (I can't remember…read morehis name) made the entire process incredibly easy. He helped me get everything completed, and I was able to move in within 2 days. Communication was smooth throughout, emails came through promptly, and the apartment tour went well. He answered all of my questions without any issues. I did have a few maintenance concerns after moving in, but the maintenance team responded very quickly, which I really appreciated. They even came back a second time just to make sure everything had been fixed correctly, and that level of attention to detail really stood out. Management has been very responsive whenever I've needed anything. The mail system feels very secure, and while the parking garage is a little tight, it's nothing that most people won't be able to handle. The building is also very quiet overall, aside from the occasional dog barking, which is just part of apartment living. The apartment itself has great features, and honestly, I don't have many complaints. I absolutely love the washing machine and the dryer which is in unit as well. The only downside is the cost structure. Parking is an additional charge on top of rent, and utilities are billed separately, so it can make the monthly expenses a bit higher than expected. Even so, I've been very happy with my experience living here and would recommend it to others looking for a well-managed, quiet community.

Recently went for a tour and it has been by far the best experience I have had looking at…read moreapartments. Marc Anthony was the one who gave us the tour he was super personable, respectful, and super kind! He was very helpful in finding a place to park, immediately met us in the garage welcomed us with a warm smile and a handshake. I loved how he interacted us throughout the tour and making sure all our questions and needs were met.