I had this service for a few months. Margie was very personable on the phone, and her son (the pool guy) is a pastor at a local church. I felt secure. But then my pool pump "suddenly" went out, and they wanted $2400 to replace it. I don't have that kind of money, and knew I could get a pump installed for much less (less than half that price, as it turned out). They said let them know when they were ready for them to come again, but when I did, they said I was "too expensive" and they were "firing." But don't worry, they sent a guy they knew. Ahem. Not bright at all, and a felon. He didn't last a day. Also referred a housekeeper type to me, she spent a lot of time talking about her ex and her sick child, brought her other child for me to watch while she "worked," charged me for the whole time, and refused to return a somewhat expensive book the child wanted to borrow and I was happy to LEND her. On the whole, happy to see the whole lot of them gone. read more