Generally okay if the item you want is in stock... But I would strongly advise against ordering…read moreanything that is "due in a few weeks" and I definitely wouldn't recommend using a Cyclescheme voucher. The communication and aftercare when things go wrong is absolutely abysmal. I ordered £3k of bike and accessories. One of the components was due in a couple of weeks, the rest was in stock. I received an email that my bike build had been booked in and was given a delivery date for my bike. The delivery date came and went. No communication at all. I contacted Sigma to be told that the component had been delayed. Only because I chased was the rest of my order sent. A couple of months passed by. No communication at all. I contacted Sigma only to be told that the component had been delayed further - by a whole year. The delay might not be their fault, but the lack of communication is. Because I ordered on the cycle to work scheme a refund was not possible. And instead was told I had £379 store credit. In the meantime I'd made an order for cash so asked if they'd be able to refund and apply some of my store credit. I was told that someone would contact me to discuss. After a couple of weeks I chased Sigma (again!) to find out how to use my £379 credit as no one contacted me. And I was told that no, they couldn't apply the store credit to my previous order. So I've been messed around, ignored, and have had nothing constructive offered to help with the situation. All I have is store credit to buy some stuff that I don't really need or want. I've been given a hollow apology - but actions speak louder than words. When things go wrong, how a company responds can make the difference between customer loyalty and never using that company again. I will not be recommending Sigma Sports to my cycling friends.

Worst customer support ever. Made an order - after like 5 days they shipped ( or at least provided…read moretracking number). That tracking number was only show up as tracking info received without actual package. After a week or more without any movement i contacted them and they was looking into it for another 2 weeks without any replied. Than i contacted them in chat and they told its lost and asked what i want reship or refund. I said reship and 5 days later contacted again them and they wasnt aware about reship and said will contact me again. And they just refunded me in the end instead of reship without asking. Its just worst customer support ever. You need to wait weeks to get an update and still end up in nothing

This is a proper traditional bike shop and it's great. It's got that wonderful combination of part…read moreworkshop and part shopshop. In the two inner rooms they both sell new and used bikes and also make and mend others. Many of the bikes in the shop are their own brand and they are mighty fine bikes - in an old school upright way you'd especially like if you were Dutch and totally unafraid at the thought of having no acceleration power to get away from bendy buses. Because of the craftsmanship many of the bikes are obviously quite expensive but you can easily pick up a second hand one you wouldn't know wasn't new for around 100 quid. They also do a good range of kid's bikes here so check those out too.

Action Bikes is situated about a ten minute walk from Wimbledon station, and is a truly special…read morelittle bike shop. You can find everything you need to safely tackle the London traffic or the weekend forest run, and the staff are amazing and very knowledgeable. In addition to most types of bicycles, gloves, clothing, seats, locks, helmets and other accessories adorn the walls. They also specialise in BMX bicycles and have a great fold-up bicycle range, great for travelling on the Tube, or maybe for the kids as a pre-pubescent getaway vehicle. Their repair centre is second to none: I had my BMX in there for repairs it came out bright as a button in good time and for a good price, even though parts had to be ordered from America. their slogan is "The chain that won't let you down", and I am inclined to agree.

From the owner: Here at Action Bikes Wimbledon, we specialise in cycling! We stock a wide range of bikes, including…read moreCommuter and Road Bikes from quality brands like Trek , Marin, Whyte, Look and Wilier; folding bikes from Brompton; and a wide selection of bikes designed specifically for women. We also stock tons of great cycling gear from helmets to wheels, clothing, and lights that will make your ride safer, more comfortable, and more enjoyable. Our staff are friendly, knowledgeable and helpful, and we have a resident Cytech trained Mechanic, so we are fully equipped to deal with your requirements, be it puncture repair, bike fitting or servicing. We are proud and keen supporters of Bicycles for Africa recycling scheme, so bring us your old bike or bike parts and we will ship them to Africa where they will help make a real difference to people's lives.

I found this cycle shop when looking for a particular bicycle for my son . They cater for serious…read morecyclists as well as the casual cyclist and it looked to me as if they had good stocks. It was the only shop locally which could supply the bicycle I wanted from stock. They checked it over and gave my son some good advice about looking after it.They were obviously knowledgeable staff which always is a bonus . I paid a bit more than I needed to for the accessories (£10 for a lock I found elsewhere for £5.99 )but the bicycle was about the right price.They offer a free 'first service' within six weeks of buying the bike which we did not take up as my son had not ridden the bike much.Good service though.Boy did I feel old!

Just went down the road searching for a place to fill my bike tires. Found Velosport - welcomed me…read morein with my bike (ramp friendly for cycles!) and they were very nice and helpful when they pumped the air in my tires for free and then we discovered there was a hole in one tire - which they promptly fixed with their in house mechanic. I'm not an avid bike rider by any means, so I couldn't ask all the 'hard' questions for bike enthusiasts. So I'm giving 4 stars, just for lack of bike knowledge on my part. I urge a daily cyclist to review also!

I have bought several bikes at this place now. It is a shop for cycling enthusiasts run by cycling…read moreenthusiasts. The shop has a nice layout over 2 floors. The top one displays their bikes. They retail several non-mainstream brands, but well known in cycling circles. Their top of the range brand are the beautifully handcrafted Legend bikes. The lower floor hosts their workshop and gear sections. Overall the shop is highly recommended to anyone who is looking for their first road bike or the ultimate racing machine. The staff is extremely helpful and won't forget you once you have made your purchase.

My new local bike shop is very handily located a stone's through from my new abode. However, I…read morewould make a much longer journey to avail myself of their expertise. No bookings are taken for bike services (which suits my slightly disorganised approach to life). Instead, you rock up with your bike on spec and agree upon the level of service needed. The results are also spot on - my wife commented that her bike felt 'as good as new' - and the staff are really friendly. Support your local bike shop and give it some TLC here rather than throw your money to Evans or one of the other big chains!

Taken advantage of -I asked for a £59 service of my bike…read more-Collected it and was charges £104 for parts that I didnt ask for -Took advantage of my lack of bike knowledge -Did not call to confirm If I wanted the extra parts, fitted them anyway expecting me to pay. Would not recommend, another rip off bike service.

Came here after my not so horrific but rather damaging accident to get some stuff. Well, actually…read moreI visited all the bike shops in East Sheen- apparently a very popular place for bike shops considering its size... What can I say- the dude who helped me was very helpful, sympathetic to a fault (actually everyone but me think I had a very serious accident) and made some great suggestions on how to fall off next time. He also spent about 20 minutes helping me get a pair of gloves and fit a helmet. not easy considering both hands were wrapped in miles of bandages... Lovely little shop. Rate it second after the lovely local family owned place. You know what a soft spot I have for those...

What a rubbish service!…read more Came for an annual 'free' service I had booked well over a month in advance. Received a confirmation email twice, including a reminder the day before. Came to the shop on the day (a Saturday morning), just to be told that they don't have a mechanic, they don't why they booked me in and I can leave my bike for Monday. With their ridiculously minimal opening times it would mean I would have had to part from my bike for a week, thank you very much. That free service has a cost: a total waste of time! Will never cycle back there again...

Large and well-stocked outdoors shop with decent prices. It's actually quite a large chain, owned…read moreby JD Sports, and sells a wide range of well known brands. This store is on the market square just behind the church. It runs the length of the block, and is the largest outdoor store in Kingston. It has a cafe and soft-play area inside. I was on the look-out for a specific knee-high mid-weight sock, which I've been looking for, for ages, and was delighted that they had it in stock. It'll be a regular calling point for me from now on. Reasonably friendly staff, though I only needed to speak to them at the till.