Tried to call number listed on google maps and it's out of service. Used the info link and the…read moreservice number kept ringing and hanging up. If this is how difficult it is to try and reach a technician, I cannot imagine how difficult it must be to get them working.

My washing machine had an issue with not draining or spinning, so I read a couple reviews on Total…read moreHome Appliances web site and called them. They came out within the hour to diagnose my washer. It turned out to be an easy fix and I was so pleased it didn't need a part. I was charged the call out fee. Courteous, friendly, prompt and professional. If I have another need for repair or sales, I will call on them.

I've had Doc Savage service our AC/Furnace before a few years back and this experience was the…read moresame. Very professional, very courteous and never a push to upsell while still rightly recommending a service agreement to help save money in the future. You really can't go wrong with these guys and their training is obviously second to none. I'd recommend Doc Savage for any HVAC work, large or small. Don't take chances with your hard earned dollars! Use the best!

"It is under warranty, but my manager still insisted I charge you something." - Doc Savage…read moreTechnician Had Doc Savage replace my AC unit a short while ago, which included replacing my thermostat with a Doc Savage-branded unit. Recently the thermostat started turning off automatically, most likely due to low batteries. Due to the way that they installed it, I was unable to get the battery compartment open and was forced to call them to come out and service it. It cost $99 dollars for them to come out, which is annoying but typical, and I was assured on the phone that should be my only expense since all of my equipment is still under warranty. The technician came by this morning, and after examining the equipment he said he thought it was a low battery issue. He then told me that he could see that when they installed the thermostat, they also installed a power line that would eliminate the need to deal with batteries at all, they just never hooked it up (and remember, this is all Doc Savage purchased and installed equipment - the "they" is Doc Savage). NOBODY even told me that was an option when they installed it, or asked me what I would prefer. The technician finished his work and told me it would be $99 for the visit, which I knew, and then $74 for actually fixing the issue. I told him that his office told me over the phone yesterday that all my equipment is still under warranty, to which he replied that he would need to call in and check. He went outside and placed his call, and returned with the line that I opened this review with: "It is under warranty, but my manager still insisted I charge you something." WHAT. THE. F***. He said in an attempt to "meet me halfway", they would bring the extra charge down from $74 to $9. I don't like to take out my frustrations with a company on their rank and file, so I just bit the bullet and paid the extra $9 (for a total of $108), and I hope Doc Savage enjoys it, because it is the last money they will EVER see from me. This entire experience should and could have been avoided in the first place if they had installed the unit properly, and/or asked my preference as to whether I wanted battery or hardwired power, and then to essentially steal from me by admitting that they shouldn't be charging me at all, but the manager insisted??! Yeah I'm done with this company, and I strongly advise anyone reading this to avoid them as well. The technicians are nice, personable people, but there's something deeply wrong with the management.

We called on monday and got an appointment for wednesday! They came during the assigned time window…read moreand Dan worked quickly and professionally. He knew what he was doing and what he easy talking about. He was kind and showed us what the problem was and fixed it quickly. We are very happy with this service and we will definitely use this company again if we ever need to!

Excellent experience with Baileys comfort services! My technician Dominic was friendly,…read moreprofessional, knowledgeable and took his time to explain when asked a question, Thank you Dominic Stanley for being friendly and courteous. I highly recommend Baileys!

Webb Smith was extremely professional, friendly, and efficient. We called to get an estimate for a…read moresmall leak and he was able to come out the next day for an estimate and to have it repaired. The estimate was very fair and we appreciated the clear communication. Would definitely call Penn Roofing again.

I can't recommend Penn Roofing, the folks in the office are really pleasant, but the workmanship of…read morethe crew at my house left much to be desired. First, they didn't speak to me or announce their intentions when they first arrived. They just blocked me in my driveway and started working. They tried to leave me blocked in my driveway over night and I had to call in to get things moved after they'd taken off without telling me. They didn't cover anything in the space beneath the roof and lots of debris fell in, trashing and almost causing significant damage to everything underneath. The yard they left a mess and despite saying they would clean it up, never did. Including sharp metal pieces and nails, not only did I get a flat tire from a fresh roofing nail after they were done, but I picked up by hand well in excess of 100 brand new roofing nails. I had to go buy my own magnet to have any sense of confidence that I could use my driveway again. The crew tried to cut corners skipping things that were agreed to, and the things they did do, they did poorly. I had to call them back for almost everything they touched because it was worse than when they started (yes, I had new leaks in my new roof in places that didn't have issues before they started). They also left things clearly in poor condition, gaps between wood structures they'd "repaired", warped boards with no support, the roof had obvious depressions and dents where repairs and new shingles were laid. Different people would show up for other parts of the job at random times without warning and some wouldn't even know what they were doing there. I really shouldn't have to explain what roofing and repair work needs to be done, that should've been handled internally at the company. When I spoke with the crew on the phone they were not receptive to my issues and were aggressive and disrespectful. I really liked the folks in the office and wanted to support a local business but be wary. Might of just been the crew I got, but it was a remarkably unpleasant experience.

Very professional. Prompt and on time. They did a wonderful job at my house and very reasonable!!…read moreBetter than steam cleaning !! Give them a try you will not be disappointed! Great job guys and thanks!!

I have dealt with this company before and the tech did a great job. Friendly, on time, quick,…read moreexplained everything. This time, friendly answer on the phone, appointment set- no show, no call. I called, was told by same lady who set the appointment, she would get in touch w the guy who was suppose to come do the carpet and call me back. Didn't call back. I called again, she said he was on the other line and would call me back. Has not called me back. The guy was suppose to be the owners son. What kind of business is that? Owner needs to step back in, because the son is ruining it. I called the other Chem Dry in N. Augusta and was told that they are always getting the same complaints from people about the Chem Dry here in Augusta. Don't expect them to show up, is my advice. IF they do, you got lucky. Shameful.

Never returned call to setup service date after numerous text. They kept saying someone else will…read morecall. Never happened.

They have serviced my home for almost twenty years. Very dependable. I receive a call the night…read morebefore to remind me of my service. Sam is our exterminator and he is great. Never have had any roaches.