very frustrating to deal with, I've brought my car in a few times now and they can't meet their own…read moredeadlines ever, I'm extremely disappointed with the lack of communication and care when fixing vehicles. In the past 3 times I've used them they haven't been less than a week late on THEIR set deadlines. Even then they've returned the vehicle and requested a second visit EVERY TIME, absolutely terrible wouldn't recommend

I don't even know where to start! I have never been treated so bad by a mechanic shop!!! horrible…read morecommunication skills and lie after lie! They take on way too many vehicles then they can handle! Customer BEWARE if you don't plan on having your vehicle within the month then I would stay clear of this business!!!

Bought a brand new car here. Good sales experience. Awful service. Cannot balance brand new tires…read moreand rims. Had to return for re-balance. No apology. Have been getting exhaust fumes in my car since at least december. Dealership failed to properly diagnose at least 2 times. After my diagnosis proved the rear door is not sealing/closing all the way. They were about to work on the driver door when I dropped the car off. Still getting exhaust fumes inhaled by me/passengers every drive. Hybrid battery air intake is also inhaling the road salt, moisture, and cold air nearly directly into the hybrid air intake. The battery will be ruined and the car is worth nothing if moisture and salt is detected past the air intake filter. They will refuse to provide a loaner car even if you tell them you're very concerned about your pregnant wife inhaling these exhaust fumes too. They will not provide you a loaner car after they agree with you that the REAR door is not sealing properly. Currently freezing wet and salty air are entering the car as I write this review. Oregans Toyota Dartmouth has offered zero apologies. Toyota Dartmouth is only interested in your money. They do not care about your safety, health, or your vehicles health. They will face the consequences for ignoring my health concerns. They will be 100% responsible for any salt and moisture found past that hybrid battery air intake filter. This could cause my battery to fail at any time. The dealer will not disclose that they did anything to address the exhaust fume issue after spending a whole day of "diagnosing" the exhaust fume issue. They spent 3 hours with my car on idle, heat on full blast with ac and be excited to tell you that they didnt find any moisture afterwards. When you ask the manager how does this identify the exhaust fumes entering the car ? They will become pissy and rage at you for calling out that they wasted the whole day of diagnosis on something that wouldnt fix the problem. This is after telling them that their corolla hybrid (brand new) had much less wind noise then mine (same car mine just had more km). I told them this at 9am the same day of that service and they dont begin service till 930am. The manager said "you only told us that 6 hours ago". Yeah and you wasted all 6 of those hours on something you knew wouldnt solve the problem. So even after giving them the proper identification that its a wind intrusion problem, they will continue to waste time focusing on diagnosis they know will lead to nothing. Good sales team. Worst auto service in all of canada. My whole family drives Toyota. I love the car. I cannot feel safe driving the car and am reminded of the awful service every time I inhale exhaust fumes. Making me miss my 2014 Honda accord. That car had zero warranty problems for me. The added stress of having to deal with this dealership's service has made me lose all trust in this dealership. I have lost trust in the vehicle itself now that it has been poisoned by this awful service team. I am worried my hybrid battery will be damaged. I am worried I could pass out behind the wheel when I get smoked out with exhaust. If you want your car treated right. This is the last place I would take it for auto service.

I just bought a Rav4 Hybrid from Steve Collings at Dartmouth O'Regan's Toyota. He's the best car…read moresalesperson I have ever had, and I have known over a dozen. I recommend him and this dealership to everyone. He goes well beyond the normal in helping one get through the process of getting a car. Richard Langille

Not sure what is going on with this place! New owners? New management? I have been going there for…read morea must be almost 20 years now with my cars and have been previously satisfied. Jim (the previous manager or owner) knew what customer service was and appreciated customer loyalty. Things have drastically changed! Just today I called looking to get on a hoist for an urgent but quick repair to refasten the heat shield to the underside of my car. The front half had fallen down and is acting like a plough and is about catch and completely rip off. Something that really couldn't wait, right?! I figured they could slip me in for the 5 minutes it would take to run a couple of screws in while I I waited. NOPE!! I called and spoke to a woman and told her the issue and that basically the car is not drivable without almost certain further immediate damage. When I suggested they might slip me in for this quick repair, she just about laughed. She went on to tell me that 10 DAYS from now is the first time they could possibly look at it and that they had 50 cars waiting. Huh? Not; " We happen to be super busy today but I'll see what I can do, OR try back later this afternoon OR I'll put you on a list for cancellations. Nothing. No effort to help. What's the point of being loyal to a garage when the one time I need something small done quickly they don't even try to help me? WTF I was extremely disappointed after all these years. I guess I'll have to go somewhere else. It appears their days of customer service are done and trying to jam through as many cars as possible is what's important. : (

On May 15, 2023, this repair shop, OK Tire at Lady Hammonds Rd., replaced a converter, charged me…read more$1,304.10 just for the part, plus costs for labors and supplies. With the invoice showing the code of the part, I was able to check by Googling the market price of the part - only to realize that the part is selling for $659.97 by Parts Avatar, delivered for free across Canada. So, the repair shop got an exorbitant 97% margin on the part! This is repair services where you make living largely on labor and expertise, not on parts you just order and pass their costs to customers, especially given the part's great availability in the whole country. Being in the business, the shop certainly can get an even lower price from its regular suppliers. The shop could have suggested to me to get the part delivered at a much lower cost to their shop to get installed; instead, they FOOLED a customer by HIDING such a possibility just to make UNJUSTIFIABLE money of $636 ! That is total lack of transparency, honesty, and customer care in best, and deceptive business practice in worst.

I had made calls around to other body shops for a quote on my car repair. Either was quoted…read more$1000-2000 more or couldn't get in for an appointment (for a quote!) within 3 weeks. Called Metro Collision, got a quote that day, and the car was repaired within 2 weeks. So happy with the finished product and the excellent customer service every step of the way.

While I can't imagine anyone would want to have to use a body shop, Metro makes it a very good…read moreexperience. Last month I had to take my car in due to a hit and run (I was the hittee). The staff there were very good at providing an estimate and walking me through the claims process, something that my insurance wasn't as good at. They also arranged my car rental and helped me take the car seats out of my car. They answered my questions quickly and had a real desire to help. The work was finished on time and my car looks like the accident never happened. It was a really great job all around and I wouldn't hesitate recommending them to others.

Allision, Kirk and the rest of the staff are both knowledgeable, friendly and fair. In this day and…read moreage of high vehicle costs, maintence is the key and Norse Automotive is the place. I've been dealing with Norse auto for 5 years and I'm going back today with a new to me used car for evaluation. Cheers! Lane Collins Terence Bay Cove, Nova Scotia

I was completely unable to contact them during the repair process. The garage phone was always…read moreunanswered. A lot of time was wasted trying to communicate with them. The owner said they would inform the customer of the approximate cost before the repairs began, but that wasn't the case at all. When I was notified to pick up the car, I received a huge bill. I'm very disappointed and will definitely not go there again.The phone is never answered; the service is disappointing.

Went in for oil change, they ended up charging me for a registration renewal which was never…read morementioned. If you go here specify what you want and ONLY that. Otherwise your bill could be double what you were anticipating.

I have been going to Craig's Garage for 3 years now, and I have never been unsatisfied!…read more The staff is very friendly and if you're like me and don't know much about cars they will walk you through any questions/concern you may have. They are sort of hidden from any main traffic off Creighton street, but they are always busy. We need to book a week in advance to make sure we can get in when we want to; which is slightly inconvenient, but they are a great garage so it comes with the territory. Here's an example of the great service. We brought our car in for a safety check last year and the car failed; we needed to get close to a $1000 in repairs. We asked Craig for a list of things that had to be done, which he gladly gave even after we told him we were going to a friend's garage to do the work, and didn't charge us for the inspection. We still go there and will still be going there for a while.

They are friendly and seem to offer great down to earth auto service. I recommend trying them out.read more

Located just at the end of Barrington Street, this mechanics shop is both easy to find and a good…read morechoice. We got our annual vehicle inspection done here just a couple weeks ago and, even though we weren't pleased with the results, were happy with who helped us. The inspection itself only took about an hour. That's from the time the car was dropped off to the time of the call saying it was ready. We were pretty impressed with the speediness of their business. Sadly, the car had too many problems with it and wasn't necessarily worth fixing. We really appreciated that, when phoned by a mechanic at Todds, we were told exactly what was wrong, approximately how much it would cost and how long it would take. What we truly appreciated was the mechanic telling us it probably wasn't worth to fix. Normally a mechanic will just do the work and take your money, no matter how necessary it was. So now we're in need of a new car, but at least we don't feel cheated by the person doing the inspection. We were satisfied with the result and service at Todds, but certainly not happy about needing a newer car.

Great guy, no pushy selling, no messing around and great price. If I take my car to the dealership…read moreit's always a premium price for not a premium price.

Had a great experience with Master Auto. My first time with them but I'll go back. I needed a rear…read morepassenger door replaced and other related issues fixed. They did a great job at half the price of another place, in less time than they quoted. They were pleasant and very professional. Recommend highly.