I moved this summer and after 6 years of being a loyal Denville location member it was time to move on. I was apprehensive but Leslie immediately made me feel welcomed and that I made a good decision to try this location. Kim, my waxer was awesome and I already booked next months appointment! read more

I've been a member at EWC for years. I'm pretty picky about my waxers. I tried a new girl Yasmiri and she is awesome. She was professional, kind, and detail oriented. She was professional and asked for my input prior to each portion of my service. She was also very detail oriented. She's new now but she's so kind and a great waxer. I suspect she will be booked up very soon. Thanks Yasmiri! read more

Bad waxing! I received a Brazilian and ended up with an infection and a doctor bill. I'd show pics, but too gross

Everyone I've used in the Wayne location is awesome, but I am so happy Amanda is back. The girls at the desk are always friendly and I love my easy pass, At least that's what I call it and I certainly take advantage of it, and you should for the $$ you pay for it. Also, I need to remember to take advantage of the points I accumulate and grab a product. So all in all it's a win-win. Share review Write an update Remove review read more

One and done. Incompetent waxing and staff focused on wrong priorities: themselves, certainly not the customers. Wax temperature was obviously way too hot - walked out in pain with redness / terrible rash in sensitive skin areas and was walking funny for 2 days until my skin healed. No thank you - never going back and a friend later told me about a less expensive better place right down the road. read more

I really prefer this location over the others I've been to, mostly because I've been going to Christy for the last few months. I go to Christy for Brazilian waxes and she makes them so much less painful than I'm used to. She just makes me feel comfortable and she REALLY knows what she's doing.... so easy to talk to which puts me at ease and makes the experience less painful. It's a pleasure coming to her. I almost don't want to tell everyone how great she is because she's already so busy! I have also had appointments with Rosie and she is great as well! I've never had a bad experience here read more

I used to go to a boutique salon in PA before I moved to NJ and I was nervous I would never be able to find a salon, and more important a person, who I liked as much as my last place. I went to the European Wax Center in Wyckoff and Caroline is the absolute best!! So happy I found her! Highly recommend! read more

I've been to a bunch of EWCs and Cindy is the best waxer I've had. I go to her monthly for a Brazilian and she does a great job every time. It's never awkward and it's very clean! Staff is very friendly and not pushy with products. I do recommend the ingrown hair serum, works great! read more

went to European wax center after a longgggg COVID. my waxer was pleasant. i had the same waxer for a while, and she left. but I was happy to find someone new that I enjoyed. read more

I had a good waxing experience but grew hair back almost immediately it seemed. I didn't know they had a 5 day "touch up" period so I called after the 7th day because I hadn't had time earlier and apparently now it's too late. My last appointment was my first one with that company and I was never informed of this policy or that there was even a possibility it would grow back in 3 days. I cancelled my next scheduled appointment it seems like a waste of time and money. I did it so I wouldn't have to shave on vacation but that didn't work out. Clean establishment, my waxer was good. Disappointed in the customer service and not being informed of all of this. read more

Kat is great ! It was my first time there today. She explained all the products and their purpose before applying them ,rather then just throwing them on ... The service was quick and pretty painlessI highly recommend this place it's clean it's quick and you get what you pay for. read more

Very nice staff, friendly and welcoming! Unfortunately my experience was terrible. Been waxing at EWC in Clifton for 5 years without interruption. Only stopped recently due to Covid. Moved recently to Wayne and decided to go to 2 weeks ago after they finally reopened . The girl completely butchered me. Worst wax ever. Have been in terrible pain since so much that I couldn't go for a touch up 2 days later since she didn't remove all the hair. Hairs long enough that would have come out with wax. Additionally I have so many ingrown hairs now as a result of poor waxing technique. Very disappointed that EWC would allow someone lacking experience to practice. I will not disclose her name but please make sure to ask how experienced is the waxer before putting your hands with an entry level person. I am definitely paying the price read more

There's always an issue when calling this location! Victoria is at the call center! And she is awful! Please do something about it! She does not book people properly. And when you shop up for your appointment they do not have you booked! Felt really bad for the lovely ladies at the reception desk! But that Victoria needs to be fired or take training classes of how to use the booking system. read more

Yessenia is the one you'll want to see for perfectly shaped brows. I've been butchering my brows during this pandemic and she took her time waxing and plucking them to perfection. Thanks again, Yessenia! read more

I tried waxing myself and when that became an epic fail I tried EWC based on a recommendation. I decided to get under arms, Brazilian, and full leg. It was well worth the cost and pain. At first I bounced around a bit not knowing much about waxing but soon learned, like in any profession, some are better than others. Christy is the best!!!!! It's uncomfortable getting a Brazilian, your waxer probably has a closer relationship with your 'v' then your gyno so having someone that makes you feel comfortable is super important. So not only is her personality great she is really good at what she does. I only go to her and will wait for an opening. As far as EWC as a whole, a little pricey but for the services well worth it. The hard wax I find to be less painful and if you go to the right person ^^^^ it is quick and clean. Also I am a fan of the ingrown hair serum and the body wash. I use them regularly and have found I can go a little longer in between waxings read more

Horrible customer service! No manager available, the receptionists do not even know their corporate phone number! I would NEVER recommend this location!! I have been a customer for years and deserve better treatment! Hire receptionists that have customer service experience not smug girls that wear their sunglasses at the front desk so unprofessional! read more

This was excellent! I had my first Brazilian wax here, and it was fantastic! I was very nervous after hearing all these horror stories about Brazilian waxes, but from the moment I stepped into their posh lobby, I felt comfortable. Everything is clean and you have your own closed off room with a aesthetician who explains all options and the process that she will go through for the wax. The wait time was 2 minutes, I stepped into the room, my aesthetician showed me what they will use and started the wax. She let me know she was going start off with a bikini wax, so in case the whole wax was too much, I could stop without a wacky Half waxe result The actual wax they use must numb pain a little or something, because it didn't hurt as much as everyone says! The results are fantastic, and your first wax here is free (or in the case of a Brazilian wax, half off!!) This is the place to go to avoid those wax horror stories, 5 stars! read more

Hi, just had the most amazing experience at EWC... with Ashlyn. Legs and (first time) underarms - quick and painless. She's talented, speedy, neat and overall sweetheart. Thank you Ashlyn! Go see her, you'll be so happy you did. read more

This place is a poor excuse for a business. In the 1+ years I've been a customer I have yet to come across someone at the front desk that is polite and suitable for customer service. Most are rude and less than accommodating. The waxers on the other hand--every one of them are amazing. I wish I could give them a higher review because they do an excellent job- but the management and front desk ruin it all. And don't plan on stopping in for a "walk in" appointment- they will NOT accommodate you for that! I'll find a new waxing establishment before I ever step foot back in this plac --update-- I went back to get a gift card for a friend who has gone here for years.. and I was reminded once again why this place is so horrible. The worst customer service ever. So rude, so nasty! read more

This spot made waxing a surprisingly pleasant experience. Booking was effortless, hours are convenient, service is efficient... And the waxing did not hurt!!! Pricing plans are also wallet-friendly. read more

European Wax Center - Skin Care Near Me - Wayne, New Jersey

The receptionist was really friendly and kind... and the esthetician did an amazing job with my eyebrow. The studio is extremely clean and relaxing. It was a pleasure for me...see you very soon. Cristina read more

Please work on your phone etiquette ! I love this place because of Carol. However, the girls on the phone sound rude! I'm still talking and sayin thank you and the girl just hangs up on me. Plus you sound dead on the phone. Not the first time this has happened. read more

Worst experience of my life! I went to Christie and specifically asked for "thick" eyebrows. I must have repeated that word "thick" at least 10 times. We even went over my shape and I told her again "soft thick eyebrows". After she was done demolishing and hacking at my eyebrows, I looked in the mirror and saw two very uneven thin lines! My heart broke apart as I was freaking out and yelling because my engagement shoot is in 2 weeks. The worst part, is that she said they were still thick. If she did anymore I would have nothing left. If you want thin eyebrows she is the one to see. If you want a disaster on your face, she is the one to see, if you want someone to do the complete opposite of what you ask for, she is the one to see. And now I have the pleasure to say that I'm the unhappy owner of a whole eyebrow reshaping kit . . read more

I have been going there for like two years all the girls are ok and friendly. BUT. Elizabeth is by far the best. She puts wax on my back in a pattern or a proper procedure. She is the real deal and it didn't hurt like the others! read more

I just went here for the first time ever yesterday for a Brazilian wax. Absolutely the best wax I've ever had! Their wax is not only incredible, but their staff is so knowledgable. Definitely ask for Laura. She made the process fast, virtually painless, and expertly done. I have been to spas that charge double what they charge here with dismal results. Laura didn't leave a stray hair and informed me about how to keep my skin smooth in between waxings. She was incredibly helpful and it barely hurt at all. I am definitely coming back!! read more

I absolutely love European Wax Center in Wayne! They have by far the nicest staff and they super informative! I have been going there for a couple months & I always go to Laura she is the amazing, by far the best! I get everything waxed with Laura but especially when i get a brazilian, I am such a baby and she is so patient and kind to me the entire time! She is extremely knowledgable, very quick, does an amazing job and just an overall great person! She has made me feel extremely comfortable from day 1! I can't stress enough how sweet and accommodating their staff is and I highly recommend them! read more

WOW, how about a place where the staff is snobby and if you are 9 minutes late they cancel your appointment or charge you....then they make you wait 25+ minutes. You can get a perfectly good wax at several other places in Wayne, including Total Body Clinic and Nisha. read more

Love this place! Nicole does all my waxing and she is super friendly and does a great job! I was afraid to get a Brazilian wax again after I had a horrible experience at another wax facility which left me with burns and blisters but Nicole was careful and did an amazing job! Also I bought the slow to grow lotion and body wash and it has worked wonders on my bikini line! Also my skin is very sensitive and the wax here doesn't leave me with hives or any irritation. read more

My first time ever waxing and glad my sister in law referred this place to me. Very friendly, professional, quick and painless!! Great discounts and packages to save money. This will be my go to place from now on! I'm a hairless happy camper lol read more

If I could give the waxers (especially Carol) 7 stars I would. HOWEVER, Somebody needs to have a serious talk with the receptionists. I won't give any names, but there are a couple girls who are extremely unpleasant and not welcoming. As a receptionist, you are the first face people see when we walk into a salon, and especially at a place like this, we want to walk into COMFORT. My friend and I come here very often and we have recommended European to many, but we will not be coming or recommending if these girls continue to work here with attitudes and very little respect to the clients. I've seen it happen to others and particularly a couple of days ago while we sat down and waited for our turn, two other ladies were complaining about the same things. MUST BE CHANGED!!!! read more

I went three times and initially loved the place. Each time was full leg wax with bikini line. The last time I went - which was a few days before a big beach vacation my legs didn't feel smooth. I thought they were just dry but 4 days later as I sat on the beach I could see the hair on my legs. A lot of it. I waited a good 6 weeks in between so that there would be long enough hair to properly remove so there was really no excuse. Back to shaving ! You read more

I have been going to this location since I discovered European Wax Center and 90% of the waxers I have seen were good, but I eventually found my favorite waxer, Erica! She has been my go-to for at least 2 years now and is great. Erica seems to be the only waxer that can wax my eyebrows the way I like them and shes great at all other areas too! Erica is super friendly and we always have great conversations read more

I've been seeing Deandra for a little while now and she is the BEST I've come across at a EWC. She does my Brazilians and they're the least painful I've ever experienced since I started going to her! She's so sweet very professional something so personal should be done by someone great that makes you comfortable so if your in the area and not sure where to go I promise you to go to Deandra! She also does my brows which I used to not get done very often because I never fell in love with how others have waxed them, but since she's done them I love them an I'm constantly returning! Painless great work so sweet listens to you and makes you comfortable. Highly recommend she's the best! read more

Absolutely excellent! I've had waxing with Sarah and Aja. They are great, very kind and knowledgeable! They walk you through everything and are very comforting. Absolutely fantastic! read more

Erica Parada will be the best thing that has ever happened to your eyebrows!! She is the Goddess of eyebrows. Not only is she extremely talented she is also incredibly high energy and thoughtful. One look of pity from her was all I needed to know that my brows were, in fact, not on fleek... She was really informative in telling me where my previous waxer (from a different location) had over plucked and where I needed to start growing back some hair. It felt like a strategy meeting to discuss what my eyebrows would need in the next 6-12 months. I expressed concern about the redness and breakouts after waxing but Erica talked about the effectiveness of the wax that EWC uses and how gentle the wax is. Sure enough, I barely had any redness after the wax (and it was pretty painless). She uses a special lotion to help with minimal redness after the wax. She also filled in my brows. It's totally worth it because of the knowledge and not only is she waxing my brows but she has now shaped them. It's different when a professional shows you vs. you watching a YouTube video or reading an article on what your brows should look like. The pricing packages may prevent people from the services but if you do the math, it's actually very economical to sign up for a year vs per service. They prebook you before you leave for your next appointment, they consistently call to remind me about your next appointment, they don't judge or charge me if I cancel an appointment last minute because I didn't give them 24 hours like other wax bars, they have consistently been accommodating when I decide to just walk in without an appointment (as long as I'm flexible to wait). I've started now doing lip and bikini waxes with Erica as well and I'm extremely happy. The actual location itself is very clean and everyone who works there has always been welcoming. See Erica. She's extremely meticulous and does not rush in her process. You're in good hands, promise. Winning :) read more

Just came back from getting a Brazilian and let me tell you not at all painful at least not with the esthetician I had she was very informative and made me feel comfortable all the time i didnt even have to hold my skin taught she did it all. I Highly recommend this place I believe the girls name is Kalin. First time is free or half off the Brazilian. Ill def come back just wish it cost less. read more

Rose was wonderful! I came in for a Brazilian wax and I don't normally wax very often. It was my second time. Rose talked me through every step of the way and made me feel comfortable. She's warm and welcoming. Easy to talk to and cool vibes. The front desk staff was helpful and informative. Great place, friendly staff, very bright and clean. read more

I have had Brazilian waxes at other facilities and the pain was so terrible I never went back to them and got turned off for years!! I had my first appointment today at EWC and made my next appointment on the way out Does it hurt? Of course it does, but so much less than I expected. A friend came with and was equally happy with her eyebrow wax so much so she purchased a package!! read more

I just started coming to this location about two months ago. Through my best friend, I was referred to her waxer Jen who does her Brazilians monthly. My first experience with this company was great especially with Jen. I was very shy at first but Jen was very fun being that she was talking and making jokes with me, etc. She made my experience very comfortable. I have now been seeing her every month for my waxing needs. I would recommend anybody looking to do body waxing to this location!! read more

Initially, I had a great experience. Purchased an eyebrow wax package. Reasonable pricing. Some of the techs are better than others. My turn off was from one or two techs that were obvious smokers & it smelled when they would come in to do a service. Should you choose to go, find a great tech & stick with them. Ease of appointments scheduling is good, courteous front desk staff read more