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    Panico - West Caldwell

    3.5 (47 reviews)
    Closed • 9:00 am - 5:00 pm

    By appointment only

    Services - Panico - West Caldwell

    Haircut

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    One side of the salon
    Nathaly V.

    Definitely a pricey salon for a place that doesn't feel upscale at all. If I am going to pay good money I expect more than just a single process service or an ombre! It's called excellent customer service from the moment you step in to feeling invigorating from the second you leave. Not happening here ! Here's the real downer: The salon lacks professionalism from staff and especially from the owner. you would expect the owner or at least someone from upper management to be charismatic enough to walk around and greet all guests who come thru the door and carry somewhat of a convo but no! Here's a surprise: You do have interns working here so be careful who you deal with. The interns are guided by the stylist but you never know! Your hair may turn out blue ! Here's the truth: The stylist I do trust and perhaps the nicest, sweetest, loving person there is Jennifer D.S. Jennifer likes to play it safe with me and wants you to leave satisfied and I do appreciate playing it safe when it comes to my hair. She did great job on my ombre last year and this time around I can't wait to see my results in 2 weeks!

    My "oooh" haircut. *Note: color was done by me, the salon is not responsible. Trim the dead ends and gave me my bangs back.
    Ki M.

    Some of these reviews are silly. I for one do not care what the inside looks like (I went to nothing but cheap Asian salons my entire life), but I didn't see anything wrong with it, it seemed really nice to me. Upon entering, I was immediately greeted and had my coat taken and was offered something to drink. I noticed how perfect everyone's hair was and felt awful because here I was getting off of work (they got me in 30 minutes prior to calling) with my frizzy messy pink updo. When I had called prior they did ask which level of designer I wanted, I asked for anyone 3 and under ($60 and under). I was given my "designer" Danny. I explained to him that the most important part to all of my mess is my bangs, if my bangs don't come out right Ill be miserable. I showed him pictures of the bangs I've had and would like to stay with. I also showed him what my current "A bob" should look like. Told him that I didn't want more than a half inch cut off and crossed my fingers as he assured me he would do exactly what I wanted. I was then escorted to the shampooing station, where a girl shampooed and conditioned my hair while trying to make awkward talk every 5 minutes. The neck rest to the sink are beyond uncomfortable. I noticed she had a hard time combing my hair (naturally curly/wavy/wtf frizzy) and its a good thing I don't have a sensitive scalp and enjoyed the hair pulling. Back to Danny. Trim, trim, trimming away. He took off exactly how much I wanted. We talked about the product that turned my hair to mush (Soy-Plex hi-lift if anyone is interested) what brands and products I use on my hair, he recommend me a keratin treatment to help my hair that I bought for $20? I believe. On the bangs! The scariest of the scary. He told me to part my bangs how I usually do, then he showed me how much he was about to cut off and asked if that was okay. I agreed and snip snip. I asked for them to be a tiny bit shorter and he exactly did a tiny bit shorter. When they told me Danny was a level 2 "designer" I didn't really have high standards, I just went in with a "I need to do this" attitude. But overall Danny was very thorough, constantly asking questions, highly detailed. I've never met a stylist who did exactly what you asked for instead of what they think they should do. He did an amazing job and I'll definitely keep going back to him.

    I just got my hair done with Krysten. The whole stuff at Panico was extremely professional, friendly and helpful. Kristen patiently asked me different questions to make sure she understood exactly what I wanted. She took her time to make sure that the results were what I was expecting. She was friendly, professional, and patient. At the end My hair came out fantastic. I was very happy with the results and the overall experience. I would recommend the salon I specifically krysten.

    The picture I wanted

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    5 years ago

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    2 years ago

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    Maria P.

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    5 years ago

    Megan is the best. 1000% recommend if your a blonde. This salon is always clean and accommodating. Good price and luxury feel

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    12 years ago

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    4 years ago

    Very overpriced overall. Will not be returning. I had a simple blow out that I was disappointed with and can't believe I spent so much.

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    12 years ago

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    6 years ago

    I love MegenP she is sweet does exactly what you want.... :). Very nice. Your lucky to have her!!!!

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    Page 1 of 2

    Ask the Community - Panico - West Caldwell

    Review Highlights - Panico - West Caldwell

    “I've had long hair forever and sitting with my stylist Tom, I was convinced it was time for change.”

    Mentioned in 6 reviews

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    Rock Spa Club

    Rock Spa Club

    4.0(70 reviews)
    7.6 mi
    •$$
    Luxury
    Certified professionals

    An average spa treatment. Nothing out of the ordinary. Only 2 parking spaces available both spaces…read moreoccupied by either owners or workers, so be prepared to hunt for parking prior to your appointment. The therapist didn't speak any English so with this language barrier, she did whatever she wanted and I just had to make the best of it. The massage tables were uncomfortable and the sheets and towels were old rough on my bare skin. The amount advertised for the 90 min or 120 min treatment is totally different from what you will be charged on your way out. I find it distasteful and rude to demand a tip greater than 18%. At one point I felt uneasy and disrespected after paying for the treatment in full and leaving a tip greater than 18%. I wasn't aware that it was mandatory to have to pay an additional amount on top of the fee and Tip that was already paid. I wasn't sure I was allowed to leave if I did not leave atleast 30% tip to satisfy the cashiers demand. Not sure if this is a regular practice, however I won't subject myself to this embarrassment and uneasy feeling of disrespect. 06-04-2026 - @approx. 1pm est I received a call from someone named Sophia, saying they are "the manager" . The first red flag was I was text thru an automated system from the business then I was called from someone calling from a Pakistan phone number +92 99 239080. Conversation started pleasant and immediately went left once I began to explain my issue with the service & treatment I received while patronizing this establishment. It almost seemed like a rehearsed script used for all complaints and issues. First I was told that "maybe there was a language barrier , that was misunderstood. 2nd she immediately informed me that she saw my review and began contesting "my experience at this spa". 3rd she then told me that she "reviewed camera footage" , and this is what didn't sit well with me. This wasn't a call to resolve or fix a situation with a customer, this was more confrontational. She also said I was free to leave at anytime due to the fact that I stated , I wasn't sure if I would be allowed to leave without increasing the tip. I wasn't sure also accused of leaving a false review of my experience and at that point I asked if it was possible to get an email contact for the owner. The last thing this "manager" said before I ended the call was "this is what I mean, I am trying to work with you" as if she was doing me a favor. No thank you. Have a pleasant day.

    Great service and Tiffany was phenomenal. I would…read moredefinitely recommend them. I already have booked another appointment.

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    Rock Spa Club
    Rock Spa Club
    Rock Spa Club

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    The Lotus Spa & Tea

    The Lotus Spa & Tea

    3.6(48 reviews)
    2.8 mi
    •$$

    This is not your typical pedicure foot massage, it is so much better. We found it via groupon and…read moreI've been here 3 times already Each time was just as great as the last. It's not a full body massage, but they do work on the lower half of your legs, your feet, and briefly your arms and shoulders towards the end. You sit in a comfy reclining chair with a warm blanket over you and heated pads over your eyes and around your neck. It is a community room so you do end up sitting with strangers but every time I went it was with my mom and brother and only once we had to sit with a stranger. It honestly didn't bother me at all. My favorite reflexologist is Shadeed. His pressure is consistent and has great communication throughout the session. If you're like me and like a deep masage, he is excellent for that. At the end of your session they serve you tea and a butterfly cookie which I think is a really nice touch. The place is clean and has a very relaxing atmosphere. The only caviat is getting appointments can be tricky so be sure to book in advance to get the time slot and day that you want. Other than that, one of the best places to go for a massage in the area.

    I was a customer at the lotus Spa & Tea for over 3 yrs and purchases packages consistently…read more Kameela Johnson was the owner and she closed her doors to this spa during the pandemic and never refunded me for the remainder of my prepaid package. She is an irresponsible business owner.

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    The Lotus Spa & Tea
    The Lotus Spa & Tea - Take advantage of our grand opening special!

    Take advantage of our grand opening special!

    The Lotus Spa & Tea

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    Panico - West Caldwell - hair - Updated October 2026

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