This was a perfect experience from the beginning through the alterations. They knew which dresses…read morewould be the best to try on, and I ended up with a dress that's both comfortable and beautiful. The alterations were perfect. They really know what they're doing, and everyone there was friendly and very helpful at every step. I thought the price was very fair for the quality of the dress and alterations.

I was in yesterday and we purchased a prom dress for my daughter. We had an appointment. However,…read moreupon arrival I felt what many reviewers mention. It was chaotic. The dresses were tightly packed in long racks and no one helped us with picking out dresses. We were told to select what she wanted to try on and hang it on a rack end. After my daughter selected 4-5 dresses she was shown a stall to try them on. She ended up liking one and we purchased it. The biggest shock came when I paid the bill, they asked for a tip! I was shocked. We were given the most minimal assistance and no one brought her dresses to try. My daughter did all the work. I was stunned, I did leave a small tip but wish I had not. I was completely caught off guard. I've never been asked to leave a tip when dress shopping anywhere. My recommendation would be to go here and try stuff on for size then order it online. We did not need altercations, but I heard those were quite expensive. I would not recommend this place for business.

0 Stars! I paid $1,185.95 plus a $200 tip for a prom dress for my daughter's senior prom, and the…read morezipper failed on the big night! When I contacted the shop, they showed zero sympathy for how important the evening was and offered no apology or compensation whatsoever. They insisted that if the zipper was going to fail, it would have done so in the store -- "never" outside of it. Their solution was to fix the zipper the following day, which was completely unacceptable since the dress was needed that night. To make matters worse, they wanted me to drive over an hour to University Village at 3:30 PM on a Saturday afternoon with my daughter stuck in the broken dress so they could "inspect" the zipper. My daughter was part of a group of 11 seniors headed to professional pictures, dinner, and the prom--time was extremely limited. This lack of understanding and flexibility made a very stressful situation even worse. When I expressed my desire for a refund, I was told it was outside their 30-day window and no refund or exchange would be offered. When we purchased the dress, we were told we had to buy it immediately to have it in time for the dance--essentially protecting them from any responsibility, no matter the circumstances. Adding insult to injury, when my daughter tried contacting the woman for help to get out of the dress, her calls went unanswered and were never returned. We were also wrongly accused of zipping the dress incorrectly and misaligning the zipper teeth. Anyone who has dealt with formal dresses knows it takes more than one person to zip these dresses. None of the teeth were damaged, and the zipper was not misaligned -- my daughter was fully zipped into the dress before it failed. They clearly don't care about your special evening; the money is the only thing that matters. I cannot recommend this shop for formal dresses. There are shops that care far deeper than your pockets. This is not one of them!!!!

Everyone at Idina was so kind and helpful! Especially Nadia went above and beyond to help me and my…read moremom with the dress of our dreams. I came looking for a second wedding dress after I disliked my first. I had a tight timeline and they were able to completely customize my dress and have it altered on time. Their seamstress Julie is so talented and also helped transform my mom's old wedding dress into a welcome party dress! Could not recommend them enough.

The Bespoke Clothier completely changed how I think about fit. If you have a hard-to-fit body type,…read moreyou know how disappointing even "altered" clothes can be. I brought Gabriel a designer suit that still didn't feel right after store alterations. He was pretty honest--said the best it could become was a 7/10--and then went to work. He adjusted the shoulders, chest, sleeves, lapels, which required him to move every single button. It was literally a completely different suit. And for the first time, it actually fit the way it should. Since then, I've gone back for five custom suits, multiple shirts, and my favorite, an overcoat (which I'd avoided for years because of off-the-rack fit issues). Every item has come out perfectly tailored. If fit has always been a compromise for you, it's worth seeing what Gabriel can do. Adding some photos, but I'm not a fashion/textiles photographer. It's harder than it looks.

TLDR: Multiple mistakes, delays, poor communication, sloppy, rush job…read more I had so much hope for this place with all the positive reviews. I should have read more into the negative ones before using him. A suit to me is an investment and it's really important that tailors take their job professionally. I came in to The Bespoke Clothier after doing some research as I needed a suit altered for an upcoming wedding. I had 2 weeks before the event which I felt was plenty of time for the job. I made an appointment with Gabriel for a consultation to look at the suit and discuss timing and needs for alterations. No real dressing room, just a closet that you can change in. He looked at my suit and made recommendations for the sleeves to be taken in and shortened and pants let out a bit on the waist. I also asked about adding surgeons cuffs with functional buttons. Gabriel mentioned that it's really easy and they do that all the time but they charge per button. Understandable I said and agreed to the pricing. This was Tuesday and was told that the alterations would be complete by Friday. A busy Friday for me meant a pickup on Saturday which would have been perfect as their posted hours on their website says: Saturday 9am-5pm. When I arrived on Saturday to pick up the suit, the lights were out, door locked and a note posted saying "Flexible Hours" this week and to text a number. I texted the number which replied that they would check with Gabriel on timing and they would communicate back to me a time for pickup. No response through Monday evening and by Tuesday at noon, I was getting a little concerned about lack of communication and timing. I decided to call on Tuesday afternoon and Gabriel picked up and told me the suit will be ready by 3pm that day. I arrived at the shop at 3:30pm with the pants ready and the jacket looking disheveled and unfinished with the buttons popped off one of the sleeves and arms way too long. He said he thought I needed the sleeves lengthened and he marked it incorrectly. He said this is an easy and quick job for the jacket and it will be ready tonight. I decided to give him more time to do a good job and said let me pick up tomorrow afternoon. The next afternoon comes and the jacket looked fine but I noticed that the buttons were not functional. He said he didn't take the correct notes and thought I didn't want that even though I was charged extra per button. Again was told that it was an easy job as he does this "all the time" and he would be the one personally making the functioning buttons. Again was told he could do it tonight and I again gave him extra time to do a nice, clean job. The suit was ready with functioning surgeons cuffs but the workmanship was really poor. Also one of the buttons for the interior pocket was missing. The cut and sewing lines were really sloppy looking and the thread for the buttons were not sewing inside the lining, leaving the button thread visible on the cup to lining. I'm not sure if Gabriel just over promises and has to rush through everything but i think he knows better. Overall a stressful situation being almost a week overdue, multiple mistakes and a seemingly rush job to finish. At the initial meeting, Gabriel was also trying to sell me a custom suit which I was seriously considering at the time. Unfortunately this soured my experience and mindset that he would be capable of making a full bespoke suit.

Walked in to get a suit, and I walked out with nothing. The person who helped me, Amr Mansour, was…read moreimpatient with me while I was going through the first-time process with them of building out my made to measure suit. Amr was constantly seen talking with other co-workers when he was supposed to help me. It was only after a short while during the middle of the process, Amr said I should probably just come back at a later time to try this again. Told me I'm taking way too long and measuring me will take an additional 45 minutes (mind you this was around noon when I came in). I told him I don't even live in Washington and coming to this store was out of my way. I don't think he made any efforts to care. Not wanting to start a confrontation, I simply left and drove 4 hours home. There is a good news to all of this though as I did not give up on the brand because I really liked Suitsupply and what they offer. I flown out to Washington DC and visited the Suitsupply store in Georgetown as I've read it's the best location in the country. I walked in and out in less than 30 minutes. Paid $1.2k for a made to measure suit. Wish my experience in Bellevue was better so I wouldn't have to go out of my for this whole ordeal.

For those who are complaining, here's a tip. Make an appointment and you will be seen on time…read moreinstead of waiting. I saw countless people wander into the store, thinking it was JCPenney's. Making an appointment shows a commitment towards the process and gives them an idea of how many staff to have on hand. We worked with a young man named Dakota. He was very friendly and outgoing and not pushy or obnoxious. He listened to what we were looking for and found the perfect options right down to a shirt and tie. Yes, you could spend less going to one of the warehouse stores, but you're not going to get near the level of service or the quality of merchandise. We placed our order four days ago and they had to custom order the suit jacket. It arrived today and I'm very grateful that we were able to get it this quickly. My son has grad school. Interviews lined up and I want him to look and feel confident walking into each one. With this new suit, he will surely be able to do that. Overall great experience and highly recommend.

This is my go to tailor for suit and sport coat alterations. They do an excellent job of adjusting…read morethe fit and adding working jacket sleeve buttons with hand-sewn buttonholes.

What a gem! First,…read moreI did not know a place like this existed in Seattle/Bellevue. I looked all over -- and most similar shops had poor ratings. Second, you enter this place and your senses are captivated either by the floral wall, suit stands, fabric shelves, and accessory drawers. Third, I believe they have a small dry cleaning operation in the back. So they do not only stitch together your garments, they make them stage ready. Fourth, Richard looks like he lives the life, isn't simply going through the motions and pretending to do a job. Lastly, it is a little pricey, but you would be hard-pressed to find a space like this with reasonable delivery times.

My husband got his tux here for our wedding. Bob is such a nice man and the process was both easy…read moreand quick.

Bob is the best in the business…read more His knowledge of suits, tuxedos, dinner jackets, etc makes him my "GO-TO" whenever I am in the market for those items or just have a question in general. No matter how deep and wide his breadth of knowledge concerning etiquette when it comes to outfitting yourself and your guests, it is his customer service that stands heads and shoulders above any options in Seattle or nationwide. I can't say enough good things. What stands out in addition to Bob's experience and impact on those lucky enough to choose to do business with him..., IS THE AMOUNT OF COMPLIMENTS I RECEIVED AT MY WEDDING and ANYONE THAT I SHARE THOSE PICTURES WITH. Nothing says "trust" and "thank you" as well as repeat and referral business. Can't wait to see him again. Thank you, BOB!!!

I said yes to the dress here! A beautiful vintage Maggie Sottero dress, it fits like a glove!…read moreEveryone working at the shop was so kind and helpful. They were just as excited as I was about the dress!! I do want to note, the pricing here is different than average retail. It's a consignment store, there are sales and changing prices noted on the tags. There are signs posted everywhere at checkout saying they charge 3% for card transactions, plus Kirkland sales tax. I thought they were very reasonable and very honest with their pricing and gave me an itemized receipt! I would definitely recommend this shop for really nice quality vintage pieces. They have a lot of designer vintage as well!

I made the terrible mistake today in thinking that a store that is supposed to be open by 10 AM…read morewould be open at a quarter till 11 AM.... I was stopping by to pickup my unsold consignment items as my contract has ended, and I let them know yesterday that I would stop by sometime today to pick it up, yet when I arrived at 10:45, I was shocked to find the door locked, the lights off, and no sign of employees... I even tried calling several times, and received no answer, and no way to leave a message to let them know I tried to stop by.... I hope that I will still be able to pickup my items another time, but I really wanted to just get it done while I was out and about this morning Turns out their power was out this morning and didn't get turned back on until 11 AM-ish They were very kind and understood why I was angry There still should be a secondary way to contact the store or a way to leave a voicemail

Super awesome stuff you could spend hours Looking definitely is not a kid friendly store at all and…read morealthough it is not posted the staffs demeanor makes it very apparent. Some stuff is over priced but some of the finds are worth it.

I shopped at Pretty parlor recently and the woman who worked there Taylor was just exceptional at…read morewhat she does. She was able to make incredible suggestions, and had quite an eye for styling. Thank you so much!

Kai is awesome. 5 stars. The manager on duty not so much. Why would you have Kai show me all these…read moreitems in the store that were reduced price online just to tell me you cant match the online price. Make it make sense. Never heard of this kind of set-up. You just lost a big sale.

Waiting three hours just to be told the position was already filled was extremely disappointing…read more Applicants' time should be respected. If there are no positions left, staff should inform people as soon as possible instead of making them wait.

very happy with the outcome of the project! the result was prompt and exactly what we were asking…read morefor.

This is the best alterations shop! They hemmed my pants in one day at an affordable price, and…read moreattempted to fix a messed up zipper on a dress. The dress was too tricky and the gal was so apologetic (even though she'd tried for days) and gave me my money back unprompted. Honest, affordable and kind people- I highly recommend!