Chrissy worked magic for me! After months of looking, I couldn't find a mother of the bride dress…read morethat really suited me, I brought Chrissy some photos of a dress that I actually DID like -- and she created it from scratch! From selecting a gorgeous silk fabric, to custom-dyeing it the exact shade I wanted, to expert fitting and finishing touches, she got it exactly right! I had so many compliments on her amazing creation (especially from people who are always impeccably dressed!), and I felt great wearing it. Chrissy was incredibly pleasant to work with, as well: friendly, down to earth, intuitive, a great listener, and highly skilled. If you need a dress made to order (or alterations to an existing dress), you can't go wrong with Wai-Ching Studio! [Side note: her line of existing creations are absolutely amazing: beautifully made, one-of-a-kind, and absolutely fabulous.] Definitely make an appointment with her if you have something special in mind.

Chrissy made my wedding dress, and she did an AMAZING job. The process was easy - I booked an…read moreappointment and tried on sample dresses to figure out a style I wanted. Chrissy then created the dress from scratch, with customizations and specific colors I requested. Chrissy is very nice and a joy to work with, and I got many compliments on my unique and beautiful dress. Highly recommend Chrissy and Wai Ching Studio. P.s. in addition to gorgeous, high-quality dresses, she also makes amazing silk face masks.

Walked in to get a suit, and I walked out with nothing. The person who helped me, Amr Mansour, was…read moreimpatient with me while I was going through the first-time process with them of building out my made to measure suit. Amr was constantly seen talking with other co-workers when he was supposed to help me. It was only after a short while during the middle of the process, Amr said I should probably just come back at a later time to try this again. Told me I'm taking way too long and measuring me will take an additional 45 minutes (mind you this was around noon when I came in). I told him I don't even live in Washington and coming to this store was out of my way. I don't think he made any efforts to care. Not wanting to start a confrontation, I simply left and drove 4 hours home. There is a good news to all of this though as I did not give up on the brand because I really liked Suitsupply and what they offer. I flown out to Washington DC and visited the Suitsupply store in Georgetown as I've read it's the best location in the country. I walked in and out in less than 30 minutes. Paid $1.2k for a made to measure suit. Wish my experience in Bellevue was better so I wouldn't have to go out of my for this whole ordeal.

Miranda Howard is the gold standard of customer service at Suit Supply Bellevue…read more From the moment you walk in, Miranda delivers a first‑class suiting experience. Whether you're a business professional like myself or a newly graduated high school senior getting fitted for your first suit, she brings the same level of care, attention, and professionalism to every customer. Alterations were completed quickly, and any issues that came up were handled immediately and to my complete satisfaction. Miranda doesn't just manage a store -- she elevates the entire experience. I HIGHLY RECOMMEND MIRANDA HOWARD and her team of garment professionals if you're looking for the perfect fit for any occasion. Thank you, Miranda -- your work is truly appreciated. PS: You should be running a region, not just one store!

Everyone here is so friendly and helpful. I fell in love with a dress for a special event that was…read morejust around the corner. They took care of alterations so quickly. It had a lace overlay thst bulged in some spots when they took it in but the owner went above and beyond to fix it right away. They have amazing dresses, customer service and prices! I will definitely continue going back for my alteration and special event needs

I had a great experience here for not planning on going shopping. I just happen to be at the…read moreFactoria Mall walking by when I saw a hot red dress in the window that I had to try on. The staff person was very helpful and accommodating. She was very knowledgeable about the designs as the store is a local fashion designer and her products. The staff person was attentive and very friendly. There were no high-pressure sales. The items are a little bit more pricey although I felt like I got a good deal on my particular evening dress. I think the price point is right on however for a boutique fashion shop with one of a kind designs. I will definitely be back again for more night out on the town outfits. Oh, and for those who don't do cocktail or formal type dresses they also had Casual wear, accessories and small gifts to sell as well.

So, here is the pants story. My stepmother is animate about needing pants for my father. My…read morebrothers all have tried to purchase pants for him. These purchases do not meet my stepmothers expectations. I bought him pants, unfortunately they do not meet her requirements. She is increasingly frustrated with these purchases, saying he needs immediate help. My father historically couldn't care less about pants. She has made several calls to me, explaining there is a pants crisis and he has nothing to wear. So, I took him to several places to find pants. He needs 29 length, which most places do not carry. A bit of a back story, my father hates any clothing that is nice. My mother tried purchasing fashionable clothing for my father. He refused to wear her purchases. My stepmother is now trying to upgrade his clothing. At 93, he prefers to wear shorts. So, after trying many stores, we come to Men's Warehouse. We are met with the kind help of Mr. T. He is so helpful in selecting pants for my father. I try to stay in the background, as his wife has deliberate standards for pants. After two hours, one pair of pants is deemed acceptable. These are hemmed to 29 length. So happy for a solution to the pants crisis. Unfortunately, she calls me several weeks later. The custom pants are unacceptable to her. She wishes to return the pants and find a more appropriate pair. Oh no. I am embarrassed to go back to Men's Warehouse after their helpful services. I do take them both back to Men's Warehouse. As my stepmother is very adamant about pants, I let her navigate the pants situation. She comes to me, after being helped. She is unhappy. Several pairs of pants are appropriate for my father. Unexplainable, she refuses the 20.00 feet to hem them. And, they cannot return the altered pants. My father has mobility issues at this stage of life. Meaning, it is difficult to come outside his retirement home. Probably one of the saddest moments in my life, his total confusion at the entire pants transaction. He couldn't believe that we were leaving without a pants purchase. I tried to explain to him that his wife did not approve the suggested pants recommendations. Mr. T was so helpful and positive throughout these encounters. He took an incredible amount of time helping them. He was kind to me, acknowledging my discomfort about the situation. He was the positive note in these several transactions. Thank you Mr. T for all of your help.

Amazing suits for my wedding, and some fellow people in my family. From past preset and future!read more

Had a great time trying on dresses here! She has such a great selection of different kinds and…read moresizes and so many accessories! I would definitely recommend this place to anyone looking for a dress.

I have loved this place for years now! Everyone is very kind and helpful. There are high quality…read more cocktail, prom, formal, wedding, and bridesmaids dresses. This place has more than just dresses. There are also tuxedos for purchase and rent along with shoes for men and women. Topped off with jewelry and other accessories. Very nice quality pieces for a very affordable price! I always have a pleasant time at American Rose Bridal.

They don't answer their phone. Very frustrating I have a…read moresimple question to ask. You have to have a specific code to talk to them.

A few months ago I took my machine to a different shop because I was having problems with it. The…read morepeople in that shop kept it for several weeks and then told me they could not fix it and I might be interested in buying a new machine from them. I was ready to do that but felt I needed to get another opinion. I brought my machine to A+ Sewing and Services and within a few days had it back and working! I was so glad that someone actually worked on it and was not trying to sell me another sewing machine. I felt that I could trust their integrity any other time to bring my machine in again. I have recommended A+ to friends for sewing machine repair.

Well what a difference a second visit can make because this time, I was pleasantly helped with my…read morenew pair of jeans! In fact, I bought an a second pair. I decided to come back and give it another go because one, I really wanted to believe I would be taken care of and two, I needed some new jeans from all the weight I have been carrying. I went in with my daughter again, and I didn't recognize anyone from my first visit, I did get immediately greeted and the sales crew did any excellent job of making recommendations and helping me trying on different options. Appropriately, I wanted to update my review to reflect my complete satisfaction. I can't wait to go back and get some more stuff.

Tyler for the win !! We came in @11am on a Saturday. It was fairly busy, we checked in via QR code…read moreand then we waited. And waited. At this point the store is empty (11:45am) , just my brother and me, aimlessly looking around. It wasn't until Tyler checked in on us that we got some direction. He totally hooked it up and got us everything we need. Was super kind and knowledgeable. My brother is heading to a wedding at the end of the month and we now feel totally prepared, thank to Tyler Smith Ps: they have the cutest wittle baby suits

I came back to shop for my younger son who needed some dress shirts for upcoming concerts and music…read morecompetitions. We first looked up the websites of various stores, but we were not sure about his actual size. Then I bought one dress shirt from an outlet store, but it turned out that it didn't fit him well despite the size wise was correct. We decided to come to this store to get the right measurements and get the fitted shirts for him. After browsing for a while, we kept seeing big dress shirts but rarely saw any size S shirts. We walked up to an Asian staff (We don't know his name.) who was just helping other customers to see if he could help. After he took care of other customers, he measured my son's neck and arm and let us know the size my son should be wearing. My son was looking for a black dress shirt as now most of his concerts required black shirts and pants. It turned out that those shirts were all sold out, so he brought a different color to let my son try to see if that fit well. The sleeves were a bit long, but only like half inch difference, so we decided to leave them as is and would do alteration if that really bothers my son. He placed an order for a black shirt to ship directly to our house for free. We also got a white tux shirt to go with his tux. The staff explained to us that the studs must be removed before the putting into the washing machine and that at one point those would need to be replaced. I asked to see some studs in case we would need to replace. He helped me find some good deals with those studs. At the end, I asked him to validate the parking ticket. I thought I would get only 2 hours since it says two hour parking at the parking lot. He gave us 4 hours! We were able to swing by some other places without worrying about the parking time limit. My second trip to this store is still pleasant as my last trip for my older son. When we need men's formal wears, this store is definitely my first go-to place.

On two separate occasions I needed tux rentals for myself and my son. It happened to be on back to…read moreback weekends. I was expecting to have to hurry up and return the items, so they could be cleaned and given back. I was shocked when I was told that new tuxedos were going to be ordered based on previous sizes. They offered to take measurements if necessary again. Awesome service, excellent communication and when one of the events was canceled, the manager was responsive in reducing any charges.