Art did my F430 tranny. The man knows his stuff but when it comes to the care of customers car, at least mine, he could care less. I'm in CA, so my car was transported to his shop. Not once did I rush him because I wanted done right. I asked when it was close to being done, let me know so I can make arrangements to fly down to test drive my car. When I arrived, rear valance and belly pan not installed. I was hoping to drive it for the weekend to make sure everything is good before shipping back but instead only a few miles. Upon inspecting my car, I notice the opening where the paddle shifter were located did not have covers installed and in the fronk, the leather strap that holds the inflator was broken. He assured all will be taken care off before transporting the car back to me. I also requested all the F1 parts replaced to be sent with the car.
Day of arrival, I was very excited. No covers for paddle shifter openings, straps not repaired, no F1 parts, and forgot my floor mats. Art said he was going to shipped them but never did because less than one week/ 50 miles, the F430 had a clutch issue(new clutch) something which I was hoping to avoid, for the reason I flew down for the test drive . The F430 was transported back on their dime because it was under warranty. Problem was the clutch block he said. The real BIG issue was getting the car back.
Art hired a transport company, the driver informed me 1-2 weeks. Weeks go by, no car, l informed Art, later I get a text from Art, "transport said he was in Colorado running behind." Fast forward 4 weeks later, after multiple texts/calls to the transport driver, no response, I also contacted Art. Art said the driver was also not responding to him. Art had NO information of the company, just the drivers contact number, WTF, no company name or invoice. He say he was going to check his security camera, a week goes by, Art never called me, I had to call him. Art had no info. I ended up calling my insurance company and San Antonio PD filing a theft report. Both my insurance and PD thought it was strange EAG had no information on the transport company. Two days later I get a call from Art, found my car, it was still in Texas, never left the state, WTF, Art said the driver had no money to operate his rig. Not once did I feel he was worried where my car was.
Finally my F430 is returned, total 5 months. Whats missing this time, some fastener bolts for the fronk liner(was removed when the strap was replaced)and my original clutch, still had 70+% life which Art said. I had a buyer for the used clutch, took him 4 weeks to send to me after bugging him numerous times. The clutch he sent is all chewed up, I know it's not my clutch, the buyer backed out . And now he's ignoring all my text/calls.
This is no BS, I have texts and pics to prove all of this.
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