I have a growth on my left hand. On August 22, 2024 I had a punch biopsy done at open door clinic…read moreon Tydd st and the doctor at open door believes it is cancerous. They told me I would be called within the week and be informed if it's cancer and what to do next. Well it is 9/03/24 and this is the second time I have called. And they do not know when they will have the results. And they did not even bother to call me yet. I am very disappointed. and worried my growth on my left hand continues to grow and hurt.

I will always feel grateful for the kind and graceful phlebotomists in the open door lab. Without…read morefail, my nervousness in anticipation of blood draws winds me up, I put my foot in my mouth, and I say the most awkward things simply out of nervous anticipation of needles and tests. The folks there are always kind, diligent, and thoughtful as they do their job. No matter how awkward or nervous I might be, they're making an effort to put me at ease. Thank you lab staff! You do a challenging job with so much grace and consideration for us patients - sincere thanks for your patience with us.

I went to Mad River's birth center to deliver my first baby. I was pleased with the information…read morethey provided prior to the delivery, such as the tour of the birth center and pregnancy classes offered. When it came time to deliver the nursing staff was very helpful and supportive. The birth was a bit problematic and some procedures were necessary for our newborn immediately after delivery. All of these were done efficiently and professionally. They kept us informed of all they were doing and why. Due to the birth center being VERY packed with deliveries, some of the services on the following days took a bit longer than expected, but we still received excellent support from the nursing staff. The atmosphere is definitely relaxed and procedures lacked some of the safeguard steps, which is much different from other hospital facilities I am familiar with in more metropolitan areas. However, I felt confident in their ability to care for me and my newborn. I would definitely recommend the Mad River birth center.

They dont even deserve 1 star but have to mark that. I have never been treated kindly at this…read morehospital. I have so many expierences over a large span of time. No, not EVERYONE there is bad, there are a few nurses here and there but they usually dont stay long. I have kept quiet about every single horrible expierence but not anymore. My mother in law was seen here Christmas morning, very sick, not the first time she went to try and get help since she was sick for months. The ER told her to just go home and gave her an antibiotic and told her she now had Diabetes. That was it, no papers or instructions for next steps being a new diabetic. Three days later she was dead. Autopsy said she died from a blood clot to the heart and a gallbladder that was FULL of stones. She was 64 yrs old and should have been admited for tests..tests that would have caught both things. but no, the dr always called her a homeless druggie. Yes her lifestyle was not the best, but she deserved to be treated with compassion, and listened to. She had so many people on her emergency contact list including my daughter that is a NA who lived just a couple mins down the road. No they searched and found her twin sister who lived out of town and said she died and hung up...our Aunt said they were so cold on the phone. When my husband, her oldest, got the call from out niece who was the first one to see her dead and we dropped everything and drove there quickly from a few miles away to see mom. We got there and asked to view her. When they took us in and walked away my husband rushed over to take the blanket off his moms face, he was devestated because they had left the tube in her throat and her eyes were still open. My daughter stopped the rest of us from seeing her face until she herself closed moms eyes. My daughter looked over her body and said that they didnt treat her body with dignity like she was trained in this county to do. When asked them to please remove the tube they said they couldn't, only the coroner could. When coroner showed up it was actually someone we know from one of our church wards. He said that was wrong, all they needed to do was call him and ask to remove before presenting to family. He sent us outside for a few mins and then called us back in and said "this is how she should have been presented to you". Our family considers her death as part their fault. We will now fight for her.

I can't say enough about Dr Chen. I had my appt with her yesterday and she was so kind and…read moreknowledgeable answered all of my questions and made sure I was in the most comfort for my procedure. I highly recommend and will be seeing her again in the near future.

Such an amazing facility! Had stellar service and would recommend anyone to come here to upgrade…read moreyourself!

DO NOT TAKE YOUR CHILDREN HERE Zero stars if I could…read more We filed a complaint with the medical board because they wrongfully double vaccinated my child. They were looking at the wrong patients' medical records!!! We thought it was weird when we returned to complete the 2nd twins' shots and they said he was "all caught up and didn't need any" which was weird considering they gave our 1st twin multiple shots a week before. Even scarier, I'm not sure if they even know they made the mistake. We realized it months later when we found the other little girls' medical records in our paperwork and connected the dots. If you have no choice to go there, check every move they make and every document they are referencing. It's absolutely unacceptable.

Just filed a complaint with the state medical board. They've got an incompetent Resident physician…read morewho cannot speak, nor understand English very well, and he's arrogant and bossy as well. He messed up my visit because he misunderstood what I told him. And the local manager is incompetent as well, only interested in protecting the employees, not patients. I'm never going back

I just delivered a baby in Fortuna Redwood Memorial hospital last week. It was the best experience…read morein my life. I was treated like family and felt like at home the whole time being there, I had to be there for 4 days and they went by so fast. All the doctors, nurses and staff are super professional, very helpful and friendly. I got the best care. Nurses were taking care of me and my baby 24/7 and I want to thank them so much for everything they did.

The staff are really friendly and kind! They gave me tips to keep my teeth healthy. My teeth feel…read moregreat following my cleaning!

Since it is impossible to email RRHC, and the staff refuse to let me speak to any higher ups, I'm…read moregoing to be leaving this in reviews in hopes that someone will respond before I have to file an ethics complaint with the California Medical Board. So without further ado: To the Management of RRHC, I am writing to express my profound dissatisfaction with the substandard care and unprofessional conduct I have experienced as a patient at RRHC this week. I have been a patient at RRHC for over two years, and while I've been understanding of the atrocious staff turnover rate, this situation is pure medical negligence. The recent mishandling of my prescription refill for 7.5 mg Norco, which I require to manage my spinal cord injury, is not only unacceptable but has left me in a potentially dangerous situation. The events that transpired between August 5th and August 9th, 2024, demonstrate a severe lack of competence, communication, and patient care within your organization. Despite having an approved prescription, your staff's incompetence and negligence left me without critical medication, exposing me to unnecessary pain and potential withdrawal symptoms. The conduct of your staff, particularly the MA [redacted] and the receptionist [redacted], was nothing short of appalling. I was subjected to lies, verbal abuse, and blatant disregard for my well-being. I was yelled at, talked over, and belittled because they did not want to take responsibility for the mishandling of my medication or take the time to fix the mistake. Your employees repeatedly provided false information, failed to take appropriate action, and demonstrated a shocking lack of empathy and professionalism. I demand an immediate and thorough investigation into this incident, including a review of all recorded phone conversations. The level of neglect, misinformation, and hostility I encountered is entirely unacceptable and violates medical ethics and patient care standards. Furthermore, I expect: 1. A formal apology from your organization. 2. Mandatory patient/staff conflict training and CSR etiquette for ALL staff members. 3. A comprehensive review and overhaul of your prescription management processes. 4. Assurance that this will never happen again, to me or any other patient. Should I not receive a satisfactory response and see concrete actions taken to address these issues within the next five business days, I will be forced to escalate this matter to the appropriate regulatory bodies and consider legal action. Feel free to contact me at your earliest convenience at: sneakattack831@gmail.com

Not too long in the waiting room & Nice staff ... Very…read morelimited parking tho. They do gynecology work and the office staff is pretty on top of it

I went here after not getting well from a cold. They were efficient and I had less than an hour…read morewait for a medical exam. I was quickly diagnosed and had a RX right across the street.

My family member was transferred to St . Joseph's Providence hospital's ICU and had to have a…read moresurgery which the surgeon said would cause extreme pain afterwards. The hospital staff knew what medications my family member was prescribed by their doctor and was taking before being transferred to their ICU, but they were not giving my family member their prescribed medication as they are required to do. My family member was cut off of their medications instead of tapering off which could cause stroke which they should have known working in the medical field. Putting any patient in a dangerous situation is not acceptable. My family member did survive septic shock after being in the ICU at St.Joseph Hospital which I am very thankful for. The bill they received just for the ambulance ride from the hospital in Fortuna to St. Joseph Hospital in Eureka and their care for not quite 24 hours in Fortuna and part of their care at St.Joseph Hospital was a million dollars. They had not received the bill from the doctor yet as they bill seperately. Other than one nurse who was very rude and them not giving my family member their prescribed medication because they didn't think they needed to take it, they saved my family member's life. They need to work on not going by their own opinion when taking care of their patients though because that is dangerous and could potentially be fatal for the patient.

Your billing procedure's are terrible. Three calls , all resulted in me not owing anything . I am…read moretold to " ignore the bill ". Still I keep being notified around " $2000.00 " is owed , the last time while trying to check in for my next doctor appointment , If after each call you are told it has been corrected ( ignore the bill ) , one begins to wonder how many other mistakes are being made because of management procedure's ? This problem truly reflects on the whole organization ! Makes one think Providence is just to big to care ?

It seems this hospital hires all the doctors that can't find jobs in real hospitals. The…read moreincompetence at this place is astounding. My suggestion would be not to go there and go to saint joseph's in eureka. They are rude uncompassionate and Extremely judgmental. They speak to people like they are second class citizens. They act like it is an extreme inconvenience for you to be there. So very disappointed in their service.

If I could give negative stars, I would. If you or your loved one needs medical attention do not go…read moreto Redwood Memorial. From the moment the window at the ER was opened, it was the worst experience of my life. As I was telling the doctor my problem and what I was feeling. She was telling me I was wrong. And then proceeded to diagnose me with something I know I don't have. Without even actually looking at me. I can't believe they even call themselves a hospital. Please go anywhere else.