The physicians and staff here are the very best in Humboldt County…read more In an area where medical services are often spoken of in concerned tones, this is one place where you can count on excellent medical services and the very nicest and best staff. I personally know several of the people here, including Dr. Hunter, and they are the very best people you could ever hope to work with.

I have a growth on my left hand. On August 22, 2024 I had a punch biopsy done at open door clinic…read moreon Tydd st and the doctor at open door believes it is cancerous. They told me I would be called within the week and be informed if it's cancer and what to do next. Well it is 9/03/24 and this is the second time I have called. And they do not know when they will have the results. And they did not even bother to call me yet. I am very disappointed. and worried my growth on my left hand continues to grow and hurt.

I had to go to the ER for an xray. The nurse who saw me was exceptional. Rich got us checked in and…read moreoff to xray within 10 minutes. I have been there before and all of the nurses and staff were very professional and caring. Dr. Tuan was great. Thanks Mad River.

If I could give this "hospital" 0 stars I would. My lord, I don't know how this place is still open…read moreand why people are still coming here. My 9 year old son came in by AMBULANCE today because of severe eye issues. We waited in the emergency area entrance for about 20-30 minutes before I started asking if he was going to be seen. NO ONE had answers and no one wanted to help, all they wanted to do was have me sign paperwork. I very calmly said I wasn't going to sign anything until my son was seen, which I only said because no one wanted to help or give any answers. Then "Keith" who was apparently the triage nurse came running over and kicked us out into the GENERAL waiting room. I just called an uber and just left to go to another hospital. That's was an insane experience and will NEVER go back there if my life depended on it. It was super unprofessional and ran extremely poorly.

Dr. Chen's web page is attractive and easily draws you in visually to the services you want. The…read moreoffice and staff were so welcoming and professional. Her work with botox and fillers exceeded my expectations she is so very skilled. She takes her time and is never rushed. Also I have been using the DefenAge skincare line from her office for over 2 months with wonderful results. My skin in moist, lines are minimized, and brightening effects are visible. People have noticed. Her office is now functioning with strong Covid19 precautions. Definitely recommend her.

I can't say enough about Dr Chen. I had my appt with her yesterday and she was so kind and…read moreknowledgeable answered all of my questions and made sure I was in the most comfort for my procedure. I highly recommend and will be seeing her again in the near future.

I don't know what everyone else is talking about! I have been seeing Dr. Grotke for five years…read morenow..My family of five all use this medical office and we have never had anything but positive contacts. The doctors are always on time and they take time to talk with me. Dr Grotke even asks about my family. Very caring and knowledgable Doctor. Most offices make one feel like they are herded cattle, not here!! I highly recommend this office and the front staff always makes me feel welcome.. I have never had a problem with billing! Great job Redwood Family Practice!

DO NOT TAKE YOUR CHILDREN HERE Zero stars if I could…read more We filed a complaint with the medical board because they wrongfully double vaccinated my child. They were looking at the wrong patients' medical records!!! We thought it was weird when we returned to complete the 2nd twins' shots and they said he was "all caught up and didn't need any" which was weird considering they gave our 1st twin multiple shots a week before. Even scarier, I'm not sure if they even know they made the mistake. We realized it months later when we found the other little girls' medical records in our paperwork and connected the dots. If you have no choice to go there, check every move they make and every document they are referencing. It's absolutely unacceptable.

I just delivered a baby in Fortuna Redwood Memorial hospital last week. It was the best experience…read morein my life. I was treated like family and felt like at home the whole time being there, I had to be there for 4 days and they went by so fast. All the doctors, nurses and staff are super professional, very helpful and friendly. I got the best care. Nurses were taking care of me and my baby 24/7 and I want to thank them so much for everything they did.

I had wonderful care and left feeling much better and like my providers really listened and cared…read moredeeply. The one area that could use some improvement is in the staff's willingness to help verify coverage and reimbursement process. I provided my insurance information weeks in advance, and it wasn't until I walked in the office that there was a problem. I certainly understand how busy and stressed providers offices are, and I have a lot of grace and appreciation for that. I would have liked a little more care with verifying my benefits than was offered. It took me 5 minutes to do once I was home. Nevertheless, I feel really lucky to have found Michiah and Jenny as part of my support team. If you go here, just be prepared to do your own insurance legwork, as it seems like they don't really know how to do that.

The staff are really friendly and kind! They gave me tips to keep my teeth healthy. My teeth feel…read moregreat following my cleaning!

After struggling to be seen at the Arcata office, I transferred my care to the Eureka location and…read morecouldn't be happier. I've found the Eureka location able to better schedule appointments in a reasonable timeframe. The Eureka location is part of the Providence residency program for family medicine. This means that more often than not, you'll be seen by a resident physician that is still in training. While some might consider this a drawback because they're not a "full doctor" yet, I've found residents to take an interest and convey empathy and enthusiasm in a way that my prior, attending PCPs have not. One of the downsides, however, is that when residents graduate from the program, you'll be forced to switch doctors, building mutual trust, etc. all over again. I had a tragic bike accident three years ago where I lost most of the function of my dominant hand. Even after four surgeries, my function was still highly restricted, but my physician at OpenDoor, Dr. Mchenry, crafted a holistic treatment plan including medications, topical patches, and osteopathic manipulation therapy that's allowed me to regain most of its use--I'm even back on my bike. Your mileage may vary, but I'm very grateful that our little rural community has OpenDoor.

Not too long in the waiting room & Nice staff ... Very…read morelimited parking tho. They do gynecology work and the office staff is pretty on top of it

Hospitals in this area terrify me; mainly because of the staff…read more They've done a nice job with the remodeling; finally. Those poor people that were in the hospital at any point over the last 6 years have had to listen to nothing but construction sounds. My sister was put in a room here once for a night before being transferred to a better hospital, and not only did I find a pill of Ritalin on the floor in the bathroom, but it hadn't been cleaned and still had someone's shit in the toilet. I think that's saying enough about the conditions of this hospital.

My family member was transferred to St . Joseph's Providence hospital's ICU and had to have a…read moresurgery which the surgeon said would cause extreme pain afterwards. The hospital staff knew what medications my family member was prescribed by their doctor and was taking before being transferred to their ICU, but they were not giving my family member their prescribed medication as they are required to do. My family member was cut off of their medications instead of tapering off which could cause stroke which they should have known working in the medical field. Putting any patient in a dangerous situation is not acceptable. My family member did survive septic shock after being in the ICU at St.Joseph Hospital which I am very thankful for. The bill they received just for the ambulance ride from the hospital in Fortuna to St. Joseph Hospital in Eureka and their care for not quite 24 hours in Fortuna and part of their care at St.Joseph Hospital was a million dollars. They had not received the bill from the doctor yet as they bill seperately. Other than one nurse who was very rude and them not giving my family member their prescribed medication because they didn't think they needed to take it, they saved my family member's life. They need to work on not going by their own opinion when taking care of their patients though because that is dangerous and could potentially be fatal for the patient.

Literally spent 7 hours in the waiting room waiting with an elderly dementia patient who took a…read morefall and was in a significant amount of pain. About 2 hours in a doctor came out and seemed to be assessing the patients waiting by asking them questions (she is completely unable to answer questions) and poking at people a bit. He seemed hurried and not particularly concerned but almost as if he was trying to clear the room. An hour later we went for X-rays. The X-ray tech was kind and helpful but was not told ahead of time about the condition of the patient and was not given assistance for the procedure so I had to help hold the patient down while she screamed in pain. They did briefly have two other med aides come in to help transfer her from chair to table. Not once did anyone else engage with us during those 7 hours. The two people I was with were 84 years old. We were not seen until 12:30 am. There were no ambulances brought into the hospital at this time or major accidents, fires etc... When I would ask at the window hoping to at least maybe get an idea of how much longer it would be (so that maybe I could try to find food for the people I was with who hadn't eaten and were exhausted) I would get a canned response of "the beds are full" or "we're working on discharging people now" Once we were finally seen the contracted doctor on call had a less than great bedside manner and seemed to not be the least bit concerned that these elderly people had had a significantly stressful day and began to suggest more tests for areas of the body where this person was not showing signs of pain. I know this is a tough field and hospitals are understaffed these days but this felt really bad that our small town hospital treated this situation in the way that it did, when there are signs all along the walls talking about caring for people and the history and philosophy of the place itself.

This place is terrible. the staff is even worse. Very very rude and unprofessional. Guess thats…read morewhat you get with not many options.