Great customer Service! The owner is reliable, responsable and reasonable. Very up to date equipment. Who needs a remote for their garage door when you have a smart phone and a smart door opener!! Wow technology nowadays is just crazy. read more

My garage door broke at 5 PM and of course my cars were trapped inside. I called as the business was closing and the owner came over right away. He solved the problem quickly, was extremely pleasant and the charge was very reasonable. He did some preventative maintenance while he was there and showed me some simple service things I could do to maintain the door. His team has years of experience and is trustworthy. I highly recommend this business! read more

Alright, review #3. I only review what is awesome, and this company is awesome. They showed up on time both times, honest appraisal/estimate, and good, thorough work. These dudes were all business, zero bullshit. It was an older guy and and a younger man--I'm sorry I didn't get their names, but if you're having garage door issues, this is a good company to help you out. Even the lady on the phone was really nice and helpful. Fuck yeah. I definitely appreciated the service. read more

Ryan was happy to help. I really appreciated his quick response and he got us up and running again in no time. He made it quick and easy. Thank you Sir. A+ read more

Very professional and i would recommend them if you need any service or installation for your garage door!

Super fast response. Very professional and friendly. Service techs also professional and friendly. Good value.

The spring broke on my garage door with both my cars trapped in the garage. I called and they were here within an hour. Came back in a couple of days and replaced the spring. Charged me a fair price. Great place and great work. read more

Our garage door went out so they ordered a spring. Hopefully it will be repaired next week.

First, I've lived in many houses, as we used to buy, fix up, and sell. The house I bought 7 years ago and still live in has an oustanding, excellent garage door installed by Mike Peterson at Eureka Overhead Door Co -- gorgeous fit, never even the whisper of noise, and so on. But it gets better -- So I noticed that the garage door had been bashed by one of our vehicles, which had bent one of the wheeled hinges that travels in the rails to the sides of the garage door, resulting in a bulge, a gap between the garage door and the opening. So... I contacted Eureka Overhead Door Co over on 3rd street in Eureka, as he is the ONLY local company that stocks this particular kind of door hinge (a Wayne Dalton hinge). Now get this -- he had my door installation on file still (far more than 7 years ago), he knew EXACTLY the hinges he had used, and he GAVE me a new one with the self-tapping screws (unnecessary as it turned out) that I would use if the original holes were unusable. He GAVE it to me. free. and he knew my door, its hardware, its HINGES, for crying out loud! It simply cannot get any better. Thank You, Mike Peterson and Eureka Overhead Door Company!!!!! read more

These people are awesome !!! They came out and installed my roll up door even in the rain!!! Thanks @ryan read more

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It is refreshing to receive excellent value and service from Eureka Overhead Door Company. They were recommended to me by Genie, the manufacturer of the garage door opener. Terry & Mike were great in giving me the information I needed to make a good selection and choose the best value garage door opener for our needs and set up an appointment to install it. The price including installation was fair and a good deal. Ryan and Jake came by and did a top-notch job installing the unit and it worked perfectly. They were fast, efficient, friendly and even cleaned up after themselves, so my garage looked even better after this finished their work. Having an automatic garage door opener in Eureka, with all of the rain we receive is a blessings! Thank you! read more

Ancient garage door broke a spring. They gave a super competitive estimate the same day, sent a tech to measure the spring the next day, installed the springs the following day. No drama. I wish every business transaction could be so easy. read more

First of all you should know that I am one of those customers who are never satisfied. I believe a company should have excellent customer service if they plan to stay in business. Over the weekend the spring above my garage door broke and I cannot open the garage door. My wife's vehicle was trapped in the garage and she had to work the next day. On Monday I called Eureka Overhead Doors and asked if they had the spring available so I could fix the garage door. Not only were they kind and polite but they upgraded the spring for me at no additional charge. They even told me that they might be able to install the spring for me at the end of the day. I was told the office would call me around 1 o'clock to let me know if they could do the install on that date. I explained that I work during the week and it was important for me to get the garage door fixed today. Before 1 o'clock I received a call from the company thinking it was the young lady calling me to advise if they could install it on this date. I was surprised that Ryan M., the technician who was going to install the spring called me. Ryan M., told me he was parked in my driveway waiting for me to return home. I returned home and met Ryan M. who was extremely professional and he installed the spring for the door and he had the entire garage door working within 10 minutes. The prices this company charged are extremely low and their work is excellent. I will always recommend this company to all of my friends and family. They should be proud of the way they conduct business. read more

Horrible service. I busted my ass to be home during the work week for an agreed upon 12:30 appt. It was agreed between me and the woman on the phone that if they couldn't make it or I couldn't make it at that time, there would be a phone call. Got home, waited.....and nothing. I called and she says she didn't agree to that. "I said we'd try to be there by then", which is an outright lie. I don't know what their capable of doing as far a actual service goes, but don't rely on PROMPT service! read more

My 50 year old garage door broke a spring. I called Overhead Door and got a polite and informed response from Jenny. Ryan was out the next day with new springs. He did an excellent job replacing the springs and tuning up my vintage door opener all for what I consider a very reasonable price. Great folks and excellent service for a fair price. What more could you ask for? read more

Only reason this review is getting 3 stars is because the technician that installed the opener was great! We called to have them install our garage door opener and they lost our order. When we called back to check in they lied and made excuses! read more

With a garage door that would not close, we needed help immediately. Jenny could not send anyone out, but she offered a number of trouble shooting techniques. My husband took her advice and found a loose wire that corrected the problem. We really appreciate her willingness to take the extra time to call us back to share her expertise. As we were only in town for a couple of days to help with a long list of renovation decisions on our house, the time saved was quite welcome! For any overhead door problems we'll come back to you! Thanks Jenny! read more

Mike is a great guy. Close knit with the community , and very friendly. Jenny in the office is nice too. I got a new garage door opener installed and the guys did a great job, very fast and efficient. I would recommend them to anyone . Also very helpful with helping you pick out what works best for you. I will be buying a new garage door from them eventually. read more

Awesome prices and service. Very trustworthy. 100% satisfied with my garage door and the final price which ended up being less than the quote. read more

Had garage door spring break over the weekend and called Thomas Home Center. We live in Mckinleyville where they are located. Called first thing Monday as my car was trapped inside. They said it would be two weeks. I inquired about emergency service and they weren't sure if they had time to do it. But if they did it would be almost double. I call Eureka Overhead when the opened and they fixed it that same day. Took 15-20 minutes and was cheaper than Thomas was 8yrs ago. Ryan did a great professional job. Moral of the story is call Eureka overhead before calling THC which also goes by the name Overhead Door of Eureka/Arcata. How THC stays in business is a mystery to me? read more

Ryan and Eric were very knowledgeable about the Genie garage door (even though it is 15 plus years old), and efficient with their time. Thought I was looking at a little more than a service charge. These fellows made the adjustments that were needed, and all it cost me was the service charge! I highly recommend this company. They made an appt for us on the same day we called, and it was a holiday! Professional, kind folks to work with= A+! Great job guys! read more