Great interaction between the team members and the customers…read more Will recommend to do business

Wrote a personal check for a small (under $2k) purchase. Their policy is to hold the merchandise…read moreuntil the accounting department gives approval. The check cleared my bank 2 days later. It's now been 3 weeks and, despite my salesman emailing them to seek approval, I'm still not allowed to have my merchandise. Be careful dealing with this company unless you have a method of payment that let's you leave the store with your merchandise.

This is in regards to your guidence on my purchase of 10k of gold coins last feb 14, 2024. As of…read moretoday, my birthday 3/18/25 my gold price just broke 3000.00 per ounce. Thats a 50% increase in my investment in just 1yr, 1mo and 4 days. My 10k investment is now worth $15,000.00 since gold went over 3k per ounce today. What a great birthday present. Thanks again for your help and guidence because this purchase has been the best investment I have ever made. DJMc

This is my go to place for buying, selling, and repairs. I am hard on my jewelry and they are…read morealways very helpful. The owner and employees are very personable. I can't see myself going anywhere else.

They're just amazing people. It's a family business, and in a day and age where most jewelers can't…read morestand business, for my occasional needs I wouldn't go anywhere else.

Came for for a repair on a clasp to a chain. They were incredibly nice, efficient and…read moreknowledgeable. Please support this business and bring your jewelry needs to them. Thank you for helping to repair my son's chain.

You feel like cherished family when you walk into Richard's - their customer service is exemplary…read more Richard and Richard's daughter Brooke are very customer centric jewelers with great knowledge of the industry and like her father - Brooke also has excellent taste and style in jewelry to help you make informed decisions on your purchases & repairs.

Everybody is so nice! My ring was perfect. The prices are…read morealso very good compared to other jewelers in the area!

I just came in here for the first time to get some Links…read moretaken out of my watch. The only reason I came in is that the normal watch store I would go to recently closed down. When I walked in the Lady that was assisting me was very kind and she began to measure my wrist to see how many links needed to be taken out. As soon as she was going to start on my watch I guess the owner came from the back and stopped her and said no. We both looked at him confused as to why? He stated he has 10 things to do before me and I can drop it and pick it up Tuesday. Now if anyone knows anything about watches it takes less than 3 minutes to take out two links from the watch. This owner was a rude asshole and a jerk and maybe didn't want to serve me once he realizes I was Black. I would never recommend anyone to do business with this company.

Fixed the silver Herringbone necklace but took the lobster claw clasp. Took a bit of length with no…read morereimbursement. Unfortunately we didn't go back to confront them during the pandemic storm that started when we got it back. Looking for jobs and a place to stay took precedence. Just got the necklace out of storage. Good luck to you all!

Mike and Sam have done jewelry repair and sizing for me. Their work has been flawless. My husband…read morehas also done some buying and trading with this business and they have been honest and kind. I think I'll just drop in and see if they have a piece I'm looking for.

Needed an adjustment to a watch band. Very quick, friendly service at a good price. I got the…read moreimpression that they are truly good people. That's not as common as it once was. I'll be back when the need arises.

I have never been to a healing house and thoroughly enjoyed learning about various crystals and…read morestones. I met Hong Dinh, the owner, and she patiently got me up to speed with how the shop is organized. One of my faves was the red jasper, which helps to stabilize one's emotions and balances aggressive energy -- think I'll keep it in my car for heavy traffic days!

Being a massage therapist, Reiki master and holistic healer myself, I immediately felt at home. My…read morespirit felt so at ease as Palo Santo danced throughout the air within inches of Halcyon House's entrance. Then I met the lovely owner, Ms.Dinh and saw why I felt welcome before I even entered. I shopped here for over an hour. Ms. Dinh, lovingly educated me on every crystal I inquired about. This is a well organized establishment and she has a lot of patience with her clientele. I chose something from almost every section. There's crystals for almost any occasion or issue you can imagine. I purchased: Chakra incense and bamboo holder bundle..$26 black obsidian car vent crystals...$9 each Amethyst tumble..$3 Lepidolite bracelet...$32 Amethyst on a stand...$80 Crystal shaped elephants (2) Agate heart ...$12 I will be back as soon as possible. I'm a fan! Thanks Kendall and Semhar and Yelp for another great experience.

Duke has a depth of experience. I felt confident he could repair my expensive gold bracelet. He did…read morea wonderful job. Highly recommend him.

This is an amazing jewelry store. All custom work, unique…read moredesign and beautiful stones.

So nice and friendly and helpful people!! I will definitely return here. Beautiful custom jewelry.read more

Very knowledgeable staff and owners. Treated like a valued customer and prices for the services…read morewere very reasonable. I will continue to use this vendor.

Overall service is top notch! I came just to have a chain repaired and they still treated as I had…read morejust bought 100k dollar chain. They did repair the chain and even had it cleaned. Gave it to me looking a millions times better. There show rooms are also amazing with huge selections.

THIS BRAND ABSOLUTELY SUCKS! Extremely unprofessional, I've sent them MANY emails over the past…read morecouple weeks and they haven't replied to one. This brand is actually HORRIFIC and I wouldn't wish this on anyone. Best of luck to anyone planning on going here; I will NOT be returning.