Our family has ordered a custom necklace and diamond earrings here. We will definitely be back in…read morethe (hopefully) near future!

Duke has a depth of experience. I felt confident he could repair my expensive gold bracelet. He did…read morea wonderful job. Highly recommend him.

Kyle's jewelry is such a great find!!!! I wish I had known about it sooner, you have to visit. They…read morehave beautiful items and do incredible custom work. They also are my go to for any jewelry repairs. Outstanding customer service!!! Highly recommend!!!!

Kyle's Jewelry, in Lewisville Tx, was able to repair my pendant while I waited. The gentleman that…read morehelped me was so very kind,and helpful. I will definitely shop here again.

These folks are great! Super knowledgeable, nice and very reasonably priced. Love coming hereread more

If you are a gentleman who is protective of your woman, then please take the time to read this. I…read morewill try to be direct and concise. I stopped by with my girlfriend to look at rings, and when we walked in, she did not feel comfortable and didn't want to stay. After I had exchanged a few words with the salesman, I too did not feel comfortable nor wish to continue the interaction. Another customer walked in, and after a brief moment, the salesman excused himself to go address the new customer. My girlfriend and I took that opportunity to gracefully exit and try to do so discreetly. This is when I realized we were locked in the store. The salesman had a key-fob that unlocked the door when a customer rang the doorbell, and in order to leave, he had to be the one to let you out. Unfortunately, I had to get the salesman's attention in order to leave. He asked if we were done talking with him, and after my "yes", he said, "well, before I let you out, do you want to come over here and get a business card?" Immediately, I felt trapped inside this store, wanting to leave gracefully and discreetly, but I couldn't. Let me be clear. I do not appreciate being locked in a store and not being able to protect my woman (even by simply leaving the building) when she feels uncomfortable or threatened. I have absolutely no intention of returning. I will add, before we went to this place, we went to Duffy's Jewelry, and had an absolute 10/10 great experience. They were very pleasant, professional, and extremely kind and knowledgeable. Both my girlfriend and I felt very comfortable in there, and to be honestly transparent, I truly want to give them my business. I recommend you do the same.

Situated on the peripherary of Southlake's Town Square, Grayson Allen is a refreshing welcome from…read morethe National chain jewelry stores. This is truly a fine jeweler, with the requisite unrushed, knowledgable, personable service. Quality of their offering supercedes quantity. Many exquisite one of a kind pieces. Very cosy environment and beautiful displays. For that true special occasion, this is the place to go.

I needed ball sizers put on a ring to keep it from spinning. I was informed that their jewelry…read morerepair person was only in shop twice a week and repairs took at least 7 days. Then they quoted me over $200 to have the ball sizers put on and over $300 for a U sizer, which is exorbitant. I have had ball sizers and U sizers put in rings numerous times by highly regarded jewelers and have never paid more than $100. Got two more quotes from other local reputable jewelers, both came in under $75. So, you know something is up here. Seek repairs elsewhere.

This jewelry store is a Haltom City staple for the Vietnamese community. I've met people from all…read moreparts of DFW who have come to this store for one piece or another. I've made new friends who got their wedding pieces from here and they came all the way from Grand Prairie or even Houston. They have a wide variety of jewelry from bracelets to earrings and necklaces. If they don't have it? You could have a custom piece made. It's that easy. My husband had my engagement ring and wedding band custom made here along with his wedding band and they did such an amazing job. There is so much value in a custom piece and honestly? It's like they're making art. If you're in the market for rings or any jelewry piece, definetly stop by.

This is my favorite place to buy jewelry. I go here every time no matter the occasion. They jewelry…read moreis high quality, the pieces I have bought from here never lose their luster and they will repair for you if anything happens. Best place to go for real gold.

Get all my jewelry from here! The staff is awesome and very knowledgeable. They have options for…read moreeveryone.

This is a deceitful place to shop. They keep you busy talking, keep pulling things out of the…read morecases, they will tell you something is 10K or 14K but never the quality of the diamond you are buying. They say "I will check", then occupy you with something else, or walk away and return and change the subject. Its like a shell game. They have a no return policy. They deliberately overprice things then offer to keep dropping the price when you seem reluctant, but don't be fooled. I asked to get an appraisal of my item; they offered, but there is a charge and of course it will be an appraiser they know (if they even send it out to be appraised). It will come back showing you got a 'deal', but believe me, I overpaid for a pair of earrings that an independent jeweler put under her microscope and I could see the stone imperfections. NOT what I had wanted to invest in. They pull out trays of "gold" hoop earrings, all sizes, and the bags are marked 'made in China'. I don't even want to know how much I overpaid; makes me ill.

This review is not for the quality of Markham fine jewelers, but the service…read more We purchased a beautiful custom ring in December and I have brought it in for service three times since. The first time I brought the ring in was for an initial downsize. For whatever reason, they had trouble finding the location of the ring when I arrived to pick it up. Eventually they found it but it took questions and searching information. Roughly 2 months ago I brought the ring back in to be polished before our wedding. Yet again, they could not find the ring when I arrived for pickup. The associates had to discuss among themselves and try to figure out which "repair individual" had received my ring. 5 days ago I brought it in because the gold had bent, and I simply wanted it to be reshaped and polished. This was the worst event yet. While I had been told that I could simply bring my ID in for pickup, today that did not suffice. They couldn't find the ring anywhere in the shop. There were four associates communicating, making calls, asking questions, searching jewelers workspace and still it was nowhere to be found. Layla came out and told me that while they knew the ring was in the store, they couldn't find it. Absolutely gutted. There was a mix of answers. One answer was that the ring hadn't been entered into the system since May (over 3 months ago). This was where I panicked, they were essentially telling me there was no trace of my ring. I was also asked if I was at the right jeweler. I assured them I absolutely was and that my husband had customized my ring with Robert himself. I was also told the jeweler who received my ring for work never submitted a work order receipt for it, and it wasn't able to be tracked. All within a span of 30 minutes. Hoping and waiting Soemone would stumble across my ring. One of the associates was calling jewelers and asking what was done with the ring or if they'd had it. After I left, promising to bring back the receipt , the ring was found. I came back and Layla apologized profusely. Layla did a wonderful job communicating and problem solving and I believe she's the sole reason my ring was found. However, having met with Robert and seen his wonderful mannerisms and professionalism, I was disappointed to have experienced so much hardship for simple jewelry adjustments. Their work is beautiful and they have a very kind staff. None of this however matters if jewelry and precious sentiments are lost. Not only have I had to call every single time to check on my jewelry, as I was never reached out to for pickup, my ring would sit there for days after completion as I waited to receive a call that it was ready. Robert has a beautiful business going and wonderful products. I hate to see it overshadowed by confusion and possibly carelessness with precious items. I do plan to continue buisness and Buddha's more jewelry with Markham Fine Jewelers moving forward, but would like to feel confident in knowing that my items are left in safe hands. Again, this review is solely based on the three separate instances I've encountered with their customer service. The quality and selection of jewelry is beautiful. This truly is a beautiful business and all customers deserve service of equal quality to what Robert exudes.

I visited Markham Fine Jewelers for the first time in search of a watch to celebrate a birthday…read moremilestone. The Southlake store is elegant and absolutely spotless with many brands of watches to choose from. This store is an authorized Omega Dealer and was one of my reasons for visiting this location. From the moment I entered the store, the sales staff Abbey, Korrie, and Jlane treated me like family which made the buying experience a fun and enjoyable time as it should be. They were all extremely knowledgeable, personable, and generous with their time. I had many questions and my salesperson, Abbey, took the time to answer all of them which helped in the selection of my new Omega Moonwatch. There were no games or high-pressure tactics from any of the sales staff. When it came time for sizing of the watch, Korrie, did a really great job removing the necessary links for a perfect fit. My experience at Markham Fine Jewelers was far more enjoyable than anything I have experienced at an Omega Boutique. If you are looking for an Omega watch or any other fine jewelry do yourself a favor and visit with Abbey, Korrie, or Jlane. They are genuinely and sincerely happy to help you with a purchase and will take good care of you. My sincere thanks to all of you.

Always take great care of everyone who walks through their doors. Great selection and priced…read morecompetitively.

Friendly Knowledgeable…read more Patient with customers Fair pricing They clean my jewelry at no cost.