Wow.... I had a bad experience with Dr. Young today. I originally went to see him because he is located downtown on Bethel Street and is open in the early evening on Thursdays after work hrs.
The first 2 visits were fine as the contacts he fitted me with were good. The only problem with both visits was that I could see far but could not read or see the computer screen. So I called for the 3rd visit and made an appointment for Thursday at 4:40 pm (time given to me by the receptionist on 12/31).
The good Dr. appeared to be racing around in panic mode..... I waited from 4:40 till after 5:00 pm which was not a big deal for me as another person was also waiting. Anyway, he fitted me with another distance without the multi-focal. The strange thing was he did not let me finish my sentences as he kept cutting me off as he was rushing around. So he fitted me for distance and I was supposed to use my "computer glasses" to read and see the computer screen while at work .... I confirmed this with him as he was pushing me out the door and he said, "Well, if there are any problems, make another appointment" as he took his next patient.
I get home, put my computer glasses on, and I can't see a thing,
I call back on Monday after New Years to make the 4th appointment..... receptionist scheduled my appt. at 5:30 pm. I get there at 5:20 pm and he's rushing around again with one guy sitting in the waiting room. He must have been in a bad mood and stressed out as he was very rude with an attitude.
I tried to explain, yet again, and got cut off in mid-sentence several times. He never admitted that he gave me the wrong information, or apologized, or smoothed it over....he was actually lecturing me why this didn't work..... He had a patronizing tone as he was telling me that my computer glasses won't work with the contacts he prescribed. Really? That's why I am there seeing him again. Where would I get the idea to use my computer glasses on top of the distance contacts? So as I pull out my computer glasses, he brushes me off with "I KNOW I KNOW"......
So he rushes outside and gets even more frustrated that I didn't want to buy a frame since I already had one to be used for the computer glasses prescription. In the meantime, he runs off the side room to work on another pair of glasses for someone else?.... this is all happening in a 10-minute time frame while I'm there..... so I tell him that maybe I should go back to my other Eye Dr. to update my computer glass prescription to work with the distance contacts that he gave to me, and he actually yells at me, "I DO NOT KNOW WHAT YOU ARE TALKING ABOUT! as he is rushing between rooms.
So now, I'm just flabbergasted and return to my seat in the examining room............ and he is still rushing around doing I don't know what. HELLO, THIS MY APPOINTMENT...... MY SCHEDULED TIME. So he scribbles out 2 prescriptions (for computer glasses) and says with exasperation, "ANY QUESTIONS?"..... the funny thing is I can not read the prescriptions because I have "his" contacts in my eyes and I can't see up close to read the prescriptions.
I think he needs to retire and block off more time with each patient so he is not stressed or RUDE to his patients ...... maybe he can spend more time listening to his patients instead of being condescending. He knew from the get-go that I could not see up close from the very first visit........ that never changed. It appears that several people have experienced this side of him..... I just left his office without a word. Yeah, it was messed up. read more