I've been working in Mt. Pleasant for over a year and decided to do some shopping on my break. I…read morewas looking for comfy but stylish clothes and was happy to see they had a lot of selection. Although I was very happy with my purchases, I've given a low rating due to the terrible customer service. I've been to this location 3 times and have been completely ignored while shopping. I do not feel welcome at all so I will not be returning.

The first time I walked in here, I knew I'd be back. The style of clothing is right up my kids'…read morealley. The left side of the store is for the boys and the right side for the girls. I am happy too see that the prices were reasonable and not ridiculously marked up. The staff members are all friendly, however not all are fully trained. More often than not the cashier I get end up getting the manager because s/he doesn't know what to do to make the transaction go through. Simple things like Tax-Exemption forms. Each time we go to 8th & Main, we always walk out with a purchase :o) There is always something for each one of my children. If you're a driver ... parking can be a nightmare ... be wary of the time you go, there are time restrictions on Main st for parking.

I purchased a puffer jacket that I really loved in November or December 2024. Shortly after buying…read moreit, I began noticing a few feathers on my clothing. At first, it seemed minor and I assumed it was normal wear. However, by November 2025, I had to replace the jacket because the zipper failed completely and would no longer zip up. I repurchased the same style because I genuinely liked the jacket. Unfortunately, on just the third wear, I started seeing an excessive amount of feathers all over my clothing. Since then, the feather loss has only gotten worse. To make matters more frustrating, the zipper on this replacement jacket has also failed. Both jackets were purchased intentionally with room to layer underneath, so fit was not an issue. At this point, the jacket is essentially unwearable due to severe down leakage and repeated zipper failure. It's disappointing, but I can now understand why this particular jacket is frequently on sale -- the quality simply isn't there.

I like Simons. They have some interesting brands for apparel along with…read morehomeware/textiles/furnishing. Two stories with (a cafe?- not sure). Their online shop is where I usually do my shopping and they pack the items beautifully. Was in stores today for my first online in-store pickup, super prompt and easy peasy.

Very professional and helpful staff. Store is very well designed and very professionally sorted to…read morefind things easily. Location is very central. Highly recommended if you are looking for stylish and fashionable stuff in Vancouver.

I like this store. They have some great deals and lovely finds. Lots of simple, classic ladies…read moreitems; flowy and trendy, but casual and comfortable. The staff are a little snooty at times, but they are helpful if needed. The prices are reasonable for the quality and the neighborhood is so nice for a casual stroll. 30-Days of Yelp 2012 - 10/31

I can appreciate that their items are made from sustainable fabrics, but the prices are a little on…read morethe high side. Maybe if I loved the styles more, I can justify it and perhaps if they had a sale. Then again, everyone has different styles since my friend just loved this store. The sales person never once greeted me as well, but they seemed nice and could have been really busy. She worked with a smile on her face, I like that.

12 months later and my love affair with this little shop stands…read more Last week, I was walking the Make It Festival when the infamous Karen jumped into the aisle in front of me. Not only did she remember me (i've bumped into her a few times at the shop, but not more then a handful) but she was still the incredibly energetic, totally genuine ball of sunshine that made me RUN home to pen that first review back in January. And so, as a tip of the hat to my top service ninja of the year, I thought it be best to share some new findings at Two of Hearts: 1. Karen has a jewellery line that she sells at the shop! Go buy it and support local crafters and an all around rad person! ...I don't remember the name, because I took a business card and had her write down the specifics on a few pieces. Such organization obviously means I will lose said card within 24 hours. I do however have a note that says: "Sounds like the muppets song Mahna Mahna." Because i'm an adult. So I will take that to the Twitterverse for further investigation. Stay tuned. 2. Hats!! If you are looking for the most fabulous fall hat, go check out the Andre felt hats from Montreal. I debated over mine last January and it is singlehandedly my second favourite purchase of the year (it's tough to compete with the Fiat...) They are an excellent price (under $100), made in Canada and just classic, beautiful pieces. But if you buy the red one in the window before, I will get mad at you. Bonus points: you can't even find this line online for a better price. Tip of the hat 2ofH. 3. Bags! I have beat the s%&t out of my bag over the year - every day, dual laptop wielding and it has survived. Definitely looking a bit worse for wear, but it's held up far better then I expected, considering the price point is so reasonable. Right now, they have super awesome colours like hot pink mailbags & bright red clutches. It's a rainbow money suck! 4. Still with the awesome people. Karen isn't an anomaly here. Honest to gosh, i've had nothing but the most fabulous service every time i've gone in. Everyone who works here is all sugar & spice. ...I still have yet to find any actual clothing that fits me properly here... but I don't care. Great accessories & fab people will keep this place as a go to. *** Meiku Designs!!! ... not even close.

I have been a fan of this high end consignment store for many years even though I don't live in…read moreDunbar. Last week I scored again. A Tommy Bahama 100% linen blouse for $59.00. It was brand new, the tags still on @ $169. Then a very nice young clerk patiently burrowed through a huge box of bras to find me a strapless. Love the staff, love the prices.

Dragon & Phoenix is a very special place. I have been a customer and account-holder for years…read more When I moved, I (very briefly) considered trying to find a new consignment store closer to me. However, after considerable research, including encountering, for example, exorbitant "cleaning fees" and other unfriendly contract terms at other stores, my search confirmed what I had really known all along: Dragon & Phoenix is a warm and friendly place full of warm and friendly people - people who want your side of the consignment relationship to be as rewarding as theirs. This store is a class act and a Kerrisdale gem.

I love this store! They carry so many great brands and styles of clothing. Plus they sell shoes,…read moreand a ton of accessories including purses, sunglasses and scarves. The sales staff are also super nice and helpful, which I always appreciate. This place isn't cheap, but there's always stuff on sale upstairs!

Plenty, I'm officially ending this love hate relationship…read more I'm not surprised to see four yelp reviews in 4 years, this place is so unpopular among my Kits neighbours. Ah, talking to the Plenty staff is like convincing Twilight teens that vampires indeed do not exist. I get it, you believe in your products, I don't believe in you. One twilighter tried to convince me a huge rip in a shirt was not there. Were we both not looking at the same shirt? With a rip in it? This plenty culture is so volatile, with numerous experiences with staff treating me like an idiot when I'm just trying to resolve some obvious issues.

On a recent sugar binge at Purebread, I spotted a stylish gent carrying a Frank & Oak brown paper…read moreshopping bag. Fifteen minutes, a few hundred calories, and a quick Yelp search later, I found myself standing inside of their beautiful Gastown store. First, it's hard not to be smitten by the space itself. Wood, brick, and steel seem to be Gastown staples, and this space blends the materials beautifully. At the same time though, cascading wall plants and some strategically placed trees make the space feel cozy. Factor in the ridiculously comfortable sofa near the dressing rooms, and you just might find yourself inquiring about a sublet. As for the main event, the clothing, the styles are mostly classic (with some welcome twists), the fabrics look and feel expensive, and the cuts are on the slimmer side. You can find everything from t-shirts and chinos to formal suits and sneakers (and pretty much everything in between). And the best part - the prices are actually reasonable. I have to give much deserved kudos to the wonderful staff, who made my shopping experience enjoyable from start to finish. Their patience and assistance while I seemingly tried on everything in the store was greatly appreciated. One final tidbit, make sure to enroll in their rewards program, which gives you back 4% of your in-store purchase for next-time. The credit never expires, and is stored electronically in their computer system for your convenience.

There is no denying that frank and oak products are great. I look forward to revamping my wardrobe…read morewith their select items. If you are in their store, it is most likely that you've chexked out their website already. My review is based on the customer service I received at the Gastown location. Me being an old dude, I'm use to shopping at GAP where the staff are smiling and super friendly despite on the stupidity of my questions. In this store, I got a blank look when I asked for helped, as if like a regular dude like me don't have clothing questions. The staff was unsure on what products were in promotion which is fine, if I was in their place I wouldnt remember either. It wasn't all that bad, but I just got a negative vibe from the staff almost as if they were lifeless and annoyed. Essentially, Frank and Oak staff in this store really need to smile and greet customers as if they like being there. No attitudes despite on shitty the day is going. The atmosphere in the place felt very snotty which does not make a good shopping experience. Regardless, I will continue to shop here and continue to ask questions so beware staff I will test your patience. I like their products and their prices are fair. Good day to you all!

Lovely store and great selection but I never find anything in larger sizes. But the staff are…read morelovely and I always enjoy browsing!

I've been to a few consignment and thrift stores on Main, and always found it really difficult to…read morefind clothes in my size that aren't boring! (L / XL) I found three things in my size that I liked on my first trip to The Main Exchange, and I'm planning on going back. The cashier / customer service was friendly even though I didn't really know what I was doing, and I didn't feel rushed when trying things on or pressured to buy anything. Prices seem to be about $35-40 for most items, so more than most thrift stores but less than some other consignment stores. I think the price is reasonable because the items are in good condition and curated. I would recommend stopping by!