I had my roof inspected post Helene. It has been over 3 months since they came out and have not…read moreeven bothered to give a quote. The inspector hasn't returned calls, and the times I've reached out to the office, they have promised to follow up but haven't. Can't recommed a company that has left me hanging this long.

From the initial visit to the final inspection Kevin was awesome! He knows his stuff and got to…read morethe root of our problem quickly and efficiently. The only negative I can say is that I was waiting to hear when my job would be scheduled and got the call I was on the schedule about 1pm and was told the guys would be here at 5. Fortunately I was home otherwise that would present an issue. I highly recommend these guys for your job big or small!

Water was dripping from the ceiling and we'd had 3 prior attempts to find/fix the source to no…read moreavail. I went out to Nextdoor and read recommendations and ATD (and specifically, Grant) got high praise, so I called. Grant came out and spent a *lot* of time looking for the problem. He found a few, but wasn't satisfied that he'd found the 'smoking gun' on the main problem so the next day he brought another person along and they looked further, and found it. He provided lots of photos of various things that were going on up there and he worked up estimates to do just the repairs vs to do the main roof. We opted for the roof. They tarped so we were covered until they could come do the job. When he came back again to do some checks he noticed some things on the 'new' part of the house - not surprising given the contractor that did it. We opted to go ahead and redo that part, too, which allowed us to change the color of the whole roof to one that matched the the siding better. So, more money, but better result! The crew showed up at 7 am, worked like maniacs and were done by 3:30. And they cleaned up. Seriously cleaned up. It looks great, couldn't be happier.

Unsolicited review. I worked with Nathan as project lead for a metal roof on a accessory structure…read moreI've been building in my backyard. I can also be really obsessive about the details, as I was requesting a fully ventilated installation and part of it was on a porch roof with exposed rafters. Well, not only were they patient as I asked a million questions before and during the install, this company and crew were dedicated to getting this done the way I had envisioned it. I can highly recommend ATD for metal roofing based on the experience I had. Thanks guys! Will add photos once project is complete.

I had a great experience with Doug Cook at Hayes Roofing. Very professional, kept me in the loop…read moreand explained the process to me. He was here when the adjuster came from the insurance company and when the workers came to replace my roof he showed up to make sure everything was ok. I have his cell number and the office number if I have any questions or concerns. Would highly recommend them if your roof is leaking or needs to be replaced.

Would not recommend for gutters. Communication was poor and the angry reaction to complaints was…read morevery concerning. Needed work done fairly quickly as some of my old gutter was removed as part of the overall project. I was told it could be done "within two weeks". After a week went by, I hadn't been contacted about scheduling so I called. I was told on a Friday they would be coming Monday. Great. A crew arrived Monday morning just before 9:00 am. We discussed the fascia that would need to be replaced at an extra charge after I questioned the footage, and settled on the amount. The crew tore down the old gutters, causing some but minimal damage to my landscaping. It was a hot day, so I offered them cold water and soft drinks throughout the day. At around 2:00 pm, I offered to go get them food, but the lead guy said they were leaving soon, so instead I opted to make a quick trip to get them cash as a tip so that they could get food. When I got back, I found they weren't packing up to leave as I'd been told, and had kept on working. It was during this time that I discovered them using metal scissors to cut up the gutter guards. The lead guy said this had to be done for all of the gutters. I questioned this because I didn't understand why the guards didn't fit the gutters. I worried about people in the future removing these guards to clean the gutters dealing with jagged edges. There was no resolution. After showing me the last downspout they were about to install, I questioned why one of the pieces had been smashed in. I asked that it be bumped out and the lead guy agreed. It was not fixed, as I discovered later. It seemed to be their practice to smash each piece in order to make the process of attaching the connections easier for them. In doing so, the gap they created in each connection point allowed debris to enter the gutter. As a homeowner for 40 years across 3 homes, I've never observed downspouts with damage to this extent. The crew left around 4:30 and said they'd be back the next morning as they'd run out of the gutter guards. I inspected the work after they left and found a small section of gutter where the gutter guard had 4 pieces mashed together with pieces sticking up, gaps between the pieces and a significant gap at the end where the piece wasn't long enough. This should have been one long piece. I also checked each downspout and discovered more instances of smashed in gutter pieces. I was upset that the crew did not fix the downspout that had been smashed in. I emailed Jare with my concerns, asking him to inspect the work before they did anything else. I was concerned that they had cut corners on the rest of my house similar to what they had done to the small section I looked at. He refused and said he would inspect it when they were done. I told him I would have my son look at it so that I could get comfortable with it. He sent someone else in sort of a good cop bad cop situation to try to smooth things over. It was clear that Jare was very angry and didn't want to deal with me. The crew fixed or so I thought the smashed sections of downspout and replaced the poorly installed section of gutter guard with two pieces instead of the multiple pieces that had been there. I later realized that I needed a downspout off of my front porch as one had been removed as part of a project to remove an overhang. Jare agreed that one was needed. As I needed to paint a porch railing first, I contacted Jare when that was done. Instead of doing the work themselves, they contacted a third party to install the downspout and fix a sealant issue that cropped up during a heavy rain. The cost to me was $500 for the downspout, far above the average for a single downspout. I declined, as I'd already paid them $6,700 for gutters and gutter guards for a 1,300 sq ft house.

Not everyone is going to have the same experience with any company but ours was 5 star worthy. They…read morewere prompt, professional and thorough. And they made good on their promises. Our contact was Trey Cushwa and he followed up on every issue we noted. He made himself available before, during and after the process. I also interacted with Albert and he was excellent as well. The process took 1 day and they were very respectful of their surroundings. I would use them again for other work based on our experience with the roof.

Wonderful company, from start to finish great communications followed up promptly showed up on time…read moredid a great job pointing out a few items that needed to be addressed and we will look forward to working with them! Got out here right away for free inspection for insurance. I would recommend them highly.

This company has a very poor customer response to problems they caused. Naturally the acts of God…read moreis not their fault. However, their representative asks for money before they finish working, problems that come up takes them months to come back out unless you owe them money! I have had multiple promises by Rick Hamlet that they were going to resolve poor workmanship only to not follow through on promises. They are not worth ever using their services! I'm going to warn everybody in my development not to use Precision EVER!!

From the roofing estimator to the actual crew, these guys are A+, 100%. Everyone is a consummate…read moreprofessional and our roof looks amazing! Josh, the company representative, took care of all paperwork and followed this job from start to finish. Multiple sweeps of the property were carried out for nails and any leftover construction material. If you need a roof, call Precision!

new roof due to storm damage. excellent customer service, fair pricing. Easy to work withread more

We suffered damage to our roof during Hurricane Helene. We called Refuge Roofing right away and…read morereceived very quick appointment for inspection. We had some snags with insurance but Brandon was very patient and understanding with us and helped us work with the insurance to get our approval. He meets the insurance inspector at your house so that he can show them the places he sees that are in need of repair. Top notch service. 10/10 recommend.

We asked for estimates and included the roof which already has solar panels. They offered service…read moreto remove the panels, check all connections, clean panels and remount after replacing the roof. Appointments were kept. Price and service as agreed to. Clean up after the job was good. Only time will tell but from what we see it was done correctly and complete without any issues.

Caleb Hudson put a roof on for us in April 2026 and it is leaking around the chimney and around the…read morepatio. We have tried several times to contact Caleb and he will NOT answer his phone. NEVER use this company. They obviously do not stand behind their work. if He contacts us and makes it good I will change the review. Marcia and Jack Wilson

I highly suggest working with Doug Keel of Lanier Roofing for all of your roofing needs! I called…read moreDoug for a roof replacement estimate. We scheduled an appointment for him to come out and he showed up on time and was very professional. After a thorough inspection of my roof, Doug suggested I wait because I was not having any issues. He also provided an estimate for the cost of replacement and I was surprised at how low it was. I am so appreciative for his honesty! It has been about a year since his recommendation and I just called him to schedule my roof replacement now that there are signs of slow leaks after Hurricane Helene. I highly suggest calling Doug Keel with Lanier Roofing if you are looking for an honest and reliable roofer!

New gutters. Max did a great job! Conscientious worker, made…read moresure everything was done correctly. Worked very hard start to finish. I'm very impressed and glad I used Lanier. Frankly (no pun intended), I was ready to give the job to someone else, Frank was able to lower the est. just a bit and beat the other guy out. Gutters look great (got Bulldog covers also) and actually were further improvement than what I expected. Nice job!