I was an established patient there in the midst of a cardiology work up with the doctor who Dr…read more Brion referred me to. Suddenly, (2025) I was told they no longer accepted my insurance. Today, while trying to locate a rheumatologist through my health insurance app, Dr. Paul Brion's name was listed as a contracted provider. I called United Healthcare (UHC), and Gabby confirmed that I am indeed listed as an active member with the policy and that Dr. Brion is contracted. We then called Sharp Medical Group (SMG) on three-way, and we spoke w Jonathan. He also told me that I am active w both UHC and SMG, and so is Dr. Brion. Jonathan confirmed that there was an auth on file. I was given the auth number and the dates that the auth was good for (5/1 - 10/28). When Jonathan called on four-way for us, Dr. Brion's answering srvc picked up, so Jonathan left a msg for them to call me to sch the appt. I called Dr. Brion's ofc a bit later to get sch'd. I just barely missed their call. The person didn't leave their name, but they did leave me a vm, asking me to call back to schedule. So I attempted to do so. (if I am able, I'll attach the transcribed message left by their ofc). When I called (solo), Brenda answered. She told me my info wasnt listed online in the Sharp portal, and there was no auth on file. She said there was NO record of me in the Sharp database. When I asked her if we could plz call them on three-way to clear up the misunderstanding, she literally said to me, "No; I have other calls." She acted as if I was inconveniencing her by calling. She left me on hold for an extended period of time before telling me she would not do anything to assist. I asked who the manager was and if I could speak with that person. She told me her name was Tiffany, and "she only works remotely." she says she's left Tiffany a msg to call me. So, I hv to call Sharp back to try to get assistance with sch'ing w Dr.Brion's ofc. Everyone was on the same page except the Dr. B's ofc. I spk w Amanda with SMG. She confirmed all the info I had gotten from the previous call w Jonathan and Gabby. Amanda calls Dr. B's ofc again, on three-way. Rosio picked up. Amanda again asked to speak with Brenda, who we were told "was tied up." After a couple of minutes, Rosio found my info online, and she noted I had been an est'd patient there since 2024. After Amanda offered her an auth and a ref number, Rosio said she DID see an active referral and authorization on file for me... They just needed my PCP to change one of my procedure codes from a "99215 to a 99214" (A procedure code ofcs use for billing purposes. If Im able, I'll attach a pic of the comparison between the two billing codes. After establishing it was a procedure code holding things up, Amanda directly asked Rosio why Brenda turned me away. She said was bc Brenda told me I needed to have those codes updated. That was absolutely not the case. Brenda gaslit me, and she stonewalled the appointment process. She never mentioned a procedure code. I would've been happy to contact my PCP's office to request the update on the auth. Brenda told me I wa in the system at all. There's no authorization. Open and shut. "Leave me alone." My professional and personal lives hv been consumed with medicine and Public Health. other pts would give up. I'm not trying to rob a bank. I'm trying to sch a follow up appt w my doctor. Ultimately, I wasn't able to sch the appt I've been working on all day. Fortunately, I felt very seen and heard by Amanda w SMG. She also noted the way in which we were brushed off, and Rosio was covering for Brenda in that call. Amanda commented to me that Brenda's behavior was completely unacceptable (she actually used the word "embarrassing") , and she'll be reporting his ofc and staff to management within SMG. She apologized to me for the way I was treated, though she doesn't work for his ofc. It's challenging to hv many different specialists and continually be given pushback as if I am (you are) doing something wrong by trying to sch an appt. Pts shouldn't end up in tears after calling your ofc. If you treat me that way, you treat other patients the same. We all know the expression, "one bad seed..." This is unfortunate. Dr. Brion is an excellent doctor. As a patient, you have options. If the staff is abusive, try to find another doctor.

I've been going to Doctor Brion for 10 years and he has managed my condition to the highest degree…read more He is kind , professional and his primary concern is your health. Earlier in the year I had a life threatening condition which put me in hospital for a month. My wife who was understandably frazzle was calling Doctors who I had pending appts. Dr Brion was one. He offered and did help my wife and contacted various people to explain my condition. She really had a load taken off her. Bottom line Dr Brion is not only a great doctor but also a great person

Office personnel very rude First waited a week after leaving…read moremessage. No one bothered to return my call Second they answer phones whenever they want. They do not follow their own business hours Third today I tried to make an appointment and they were so rude even asking me if I knew what rheumatologist was Do not recommend And no place to call or leave messages

I needed an injection for a trigger finger. Dr. Fishel, a sports medicine doctor did it…read morepainlessly. He left for a position as a team doctor in Chicago. I assumed the lady who took over his primary practice could do this too. She could not and referred me to the worst place I have ever been. Dr. Brion told me not to move and I didn't. The injection, whatever he did, hurt so much, my helper heard me screaming outside. The pain did not improve. I had to keep ice on it all night. I tried bending it, as I could by using my other hand before his shot. It hurt like hell and felt like it crunched. I put a finger brace on it to prevent accidental bending. These make the finger stiffer. This is the second bad recommendation. My bad. I will never see another doctor without checking reviews. Health-grades is not trustworthy because it is paid by medical organizations, so remove bad reviews and add five star ratings, add good reviews sometimes too.

Love Dr Lizzote, I drive from Murrieta, CA where I first started seeing him over a decade ago. He…read morethinks outside the box and listens to me.

I made an appointment over 5 weeks ago to see this Doctor I explained to his representative that…read moreI was diagnosed with a torn meniscus and was in extreme pain I was walking with a cane. I needed a second opinion to be cleared because of my age for a operation. I continually got text messages about this appointment . Within 24 hours of the appointment I was called and it was cancelled the next appointment 7 weeks away When you miss your appointment frequently your charged for not showing But a Doctor can do it to you without any consequences or repercussions I would never recommend this Doctor!!!!! How Arrogant!!

Dr. Ansari was very caring and competent. His staff were cheerful. It was a good experience.read more

Dr. Ansari diagnosed me with lupus after I suffered from chronic pain for around 3-4 years. He was…read morevery thorough, allowed me to explain the full extent of my symptoms, and ordered a bunch of bloodwork to see what was going on. He was very concise when explaining my diagnosis which I appreciate; he promptly got me started on anti-inflammatory medication as well. The receptionists, nurses, and other staff in his office are all polite and approachable. The office is kept very clean and there is comfortable seating in the waiting room which is great for those like me who have chronic pain

Dr Lumkong is the best family practice doctor I have had in my 40 years as an adult. He listens…read morecarefully and has both lots of knowledge and common sense. I have referred others to him, but over the past years mostly his practice has been closed to new patients. I am now moving to Texas and so maybe he will have one opening for a new patient.

He is quite possibly the best doctor I have ever had. He listens to you and takes time to answer…read moreany and all questions you have. We also use him as our pediatrician as he is a Family Doctor. Because he has kids of his own, he is just as good as one of the Scripps Peeds, if not better than the one we had to go for for something he doesn't do. I recommend him to everyone that is in the area for sure!!!

Incredibly lucky I was able to get an appointment with Dr. Haddad! He was able to diagnose me…read morewithin minutes, and prescribed the perfect medication for my ailment. I highly recommend for anybody to see if you can get him for an appointment.

Dr. Ally is an artist at his craft. His bedside manner, his technical skills as an endoscopist and…read morehis care of his patients are top notch. He was my GI for a few years and he goes above and beyond to order the necessary tests and exams. His staff is also very competent and they follow up based on his requests in a timely matter. He's very kind and very professional.

Dr. Al Nahlawi cares about her patients. She is kind and gentle. I was her patient for years…read moreuntil I moved. If her office staff are being unreasonable, and they sometimes really are, please don't hesitate to let her know. She wants to know how patients are being treated. She can't fix it if she doesn't know.

One of the medical offices with the worst customer service I've experienced. They rarely answer the…read morephone, and even when you have an appointment, you often have to wait over an hour. They clearly don't respect their patients' time, and I always leave this place feeling frustrated and disappointed. I've raised these concerns several times, but unfortunately, they have never provided a proper response or solution.

Both Dr Stengler and Dr Lebau are awesome!! Professional In every way. Both know their stuff and…read morecare about your well being. Rare quality these days. Many services offered for your health. Go check em out !!

As a 26 year old battling an aggressive form of cancer. With no explanation as to "why" I have…read morelooked at everything possible to help me fight and beat this. I have done chemo, radiation, everything under the sun. About 6 months ago, I came across Dr. Stenglers office a more alternative/holistic side of healing. I can't say enough good things about Dr. Stengler's office. From the moment you walk in, you're greeted by an amazing staff who truly make you feel welcome and cared for. The facility is always spotless, which makes a big difference when you're spending time there. The team is incredibly knowledgeable--honestly beyond belief--and they take the time to explain things in a way that makes you feel confident and informed. Appointments are always timely, and you never feel rushed. What stands out the most is how much they genuinely care about their patients. You're not just another appointment on the schedule, they really take the time to check in and support you. The infusion room is another highlight: it's calm, quiet, and has such a friendly atmosphere that makes the experience so much more comfortable. The nurse Greta, is beyond sweet and really takes time to make you feel welcomed. I meet with Dr. Stengler and Dr. LaBeau often and I truly look forward to the days I get to go. Which says a lot, considering the last place I want to be is at another appointment. I highly recommend. I wish I would've came here when I was first diagnosed. I have told everyone I know about this team and I pray they listen and go check them out. There is so much information out there, the staff here will help you with a treatment tailored to YOU, YOUR body and YOUR healing.

I've been seeing Dr. Evangelista for over ten years for back issues. He is the most…read morecaring and empathetic Dr I've ever seen. He is patient, listens and hears everything you say, and he truly wants to help you do what is best for you and to relieve your pain. I have never felt rushed by him - he will spend as much time as needed until you get all of your questions answered. I've seen many other dr's for consultations on back surgery and Dr. Evangelista's opinion is the only one I trust.

I've had a few serious sports injuries over the years, from herniated discs in my neck and lower…read moreback, to ankle sprains and more. I was referred to see Dr. E from friends, particularly for my neck injury, and my experience from the first visit on has been phenomenal. When you have an injury that requires you to go to the Doctor, you're not usually stoked, but if you have to go, Dr. E is the man to see. From the start, the staff are super friendly, the office itself is clean, with modern yet beach style decor, and a good vibe. Checkin was easy, and each visit since the first, my paperwork was pre-filled out, which made it even quicker and easier. Dr. E is a really cool, super nice guy, and impressively knowledgeable. He's walked me through all my injuries, and helped me understand what was going on, answered all my questions, and worked with me to form a plan to heal. He has never rushed me out of office, he's always given me his full attention and I've always left feeling like I had a comprehensive plan of attack to fix my injuries. From the visits, to getting imaging done (I've gotten multiple X-rays, MRIs, etc), to consulting about results, scheduling follow ups, you name it, everything has been easy and painless! I highly recommend Dr. E and his team!