I have been going to this office for years because there are so few options for a rheumatologist. I…read morehave seen Dr. Nahlawi, NPs -Melodie and Tracy throughout the years, the visits with them are not the issue. Once the doctor or NP appointment is over, the doctor will order my infusions or medications and says that Candace will take over from there. The front office staff are an absolute nightmare. Candace has been the worst to deal with. I will try to call to follow up on scheduling or getting my infusions approved and even with calling every couple days, I continuously get sent to voicemail and no call back. This goes on for weeks at a time. I will call a different extension and speak to Gracie and ask not to be sent to Candace, please give the doctor a message for me, and I get sent to Candace and no call back. It takes weeks to get an answer, medication filled or an infusion scheduled. After a while its seems like they screen their calls because I automatically get sent to Candace's extension and voicemail if I call any other extension, it's very frustrating. I have heard numerous complaints from other patients. We are sick patients, we don't feel well, we need to get answers to our questions and no one will help. We need our medication to feel better. This has happened numerous times throughout the years. Thankfully I have new insurance and can get away from this office soon. I have spent many a day crying because my infusions are cancelled or not scheduled because no one will call me back. I end up having to make an appointment with one of the doctors or stop by the office out of my way to get a question answered, every time I need help. It's so unprofessional. I have complained several times to each doctor and no apology, nothing gets fixed. It's really sad, because most of us have an autoimmune and just feel awful every day, and it's like it doesn't even matter to them.

Best arthritis doctor around! They care about you and help…read moreyou understand arthritis better than any other doctor I have seen. And the PA is great! She's very nice and knowledgeable.

Dr Basma Al Nahlwai dismissed my symptoms and told me to come back in SIX MONTHS if my symptoms…read moreworsen. WORSEN? Im in disabling pain EVERY DAY! I have had 2 appointments with her that lasted about 10 minutes each, I was in the waiting room checking in longer! This is some serious medical neglect here. First appointment she told me to get bloodwork done, did not listen to my symptoms or history. Second appointment, tests clear come back in 6 months if you worsen, bye! At which point was I receiving health care? She said I had no arthritis in my knees and hands and my inflammation markers were good. Of course they were good I was not having a flare up that dat otherwise Id be IN BED!! I have precious tests that show inflammation, which is why I was referred!! I just got my mri back from a few years ago showing inflammation and Degenerative disk disease which specifically causes INFLAMMATION!!!! She did absolutely NOTHING. Only took my money and shooed my out so she could move on as fast as possible! Its been 3 days since that appointment and my pain is so intense today! Horrible doctor, scam artist in a lab coat. I wish doctors had oversight and accountability in this country but all we have is other patients to tell you BEWARE

HORRIBLE PRACTICE!!!!! Waited for over an hour. The staff is unqualified. Soo Hyun Jeong is not the…read moremanager.

Dr Brion is awesome! Compassionate and is very thorough! Easy to talk to and understands your…read moreconcerns about RA. His nurse Diane answers my calls and is fabulous. The front desk staff is great! Polite and professional. He and his staff are the best!

Dr. Brion listens, unlike most Physicians today who do not spend their time trying to find the…read moreproblem. He also does not keep you waiting much beyond your appointed time.

The Staff has been very nice and Dr Rivera and Alicia Gill PAC have been really good listening…read moreto my concerns and prescribing the right medication for me i am so much better now thank you so much

I was trying to hold off on this review until I had a few more visits in. But I cannot. I called…read moreto get an appointment as a first time patient (doctor recommendation) and the only available was two months out. I've waited this long, I can wait a little longer. Happily, a cancellation opened up a spot for me much sooner. I hurriedly filled out the requisite forms that were emailed to me, very convenient. The office is located in a small medical/business building that, fortunately, has quite a few handicapped parking spots. I was early, lunch time for the office, but was let in to wait which was very nice. I can't say enough of how lovely everyone in this office is. Very nice, accommodating and friendly. I felt very comfortable. I'm also very hopeful Dr. Rivera can help me with my health issues. For now, I am waiting on the results of a blood panel which may determine my diagnosis. Either way, there seems to be options on helping me feel better. Did I mention how wonderful everyone in this office is?

Dr Bejko is wonderful. Communicates well and doesn't rush you out of the office. She is truly…read moreconcerned with all my issues and has been a great help.

Great physician! Knowledgeable and great bedside manners. I…read morehighly recommend this doctor!

I have been sick a long as I remember . I have seen multiple rheumatologist over the years…read more I have been told that the pain is in my head, I am just being a drama queen and on. I finally was lucky to get an appointment with Dr McLean Dr McLean is compassionate, smart, she is not reluctant about diagnosing your symptoms . When I am visiting her office the staff is super friendly and patient. They are respectful and know that you are in pain. They listen to you and if there is anything that needs to be done , it gets done. I am humbled to be under Dr McLean care Her compassion and knowledge speaks volumes about her practice. Thank you Dr McLean .

Dr Kaplan is brilliant. Spent 2 hours with me & my husband explaining reactive arthritis to us. He…read moretreats the person, really listens to what you have to say. His bedside manner is exceptional. His office called my home the next day to check up on me. I am so fortunate to have found Dr Kaplan.

Office personnel very rude First waited a week after leaving…read moremessage. No one bothered to return my call Second they answer phones whenever they want. They do not follow their own business hours Third today I tried to make an appointment and they were so rude even asking me if I knew what rheumatologist was Do not recommend And no place to call or leave messages

Dr Bejko is a great rheumatologist, very knowledgeable , trustworthy and professional…read more I highly recommend Dr Bejko!

I was referred to this doctor in 2020 by another doctor stating Dr. Rivera was supposed "expert" in…read morethe area I was being referred for. I scheduled the appointment and there was a month wait. I went to the appointment. She walked in, asked "how she could help," in a polite, but clueless manner, I explained what I was being referred for. She explained there was no laboratory test testing for this, and proceeded to read out a checklist of things. Doctors look for in diagnosing said condition. To which she briefly assessed me for and was like " no it doesn't look like you have this, can I help with anything else?" from start to finish I was literally out the door in 10 minutes upon entering the exam room. While she was polite, as were the staff, I really felt like this was a waste of my time and co-pay money.

The poor ratings are real. Poor staff support, disrespectful supervision, and lack of empathy…read more Steer clear.

My wonderful family MD Dr Michael Stuparich retired before covid. I tried 2 other Kaiser MDs and…read morehad a bad experience with both of them. I went to Dr. Cheng Lin Lee next and am very happy that I did. He Listens, he is Kind, he has effective communication in explaining things, he shows interest in what I have to say, he is respectful of my time and knowledgeable about my health concern issues. I am happy that he is my new family MD and would recommend him highly.

Called for an Urgent Care appt and lucky for me Dr. Cheng Lin Lee was available. He saw me quickly…read moreand very gently examined an extremely hot infected bee sting that showed clear signs of cellulitis. Being assured the stinger was out he listened carefully to past history of idiopathic infection and ordered the proper antibiotic and tetnus shot. I was touched by his kindness and thorough care and ability to ease anxiety. Would love to have Dr. Lee as my permanent Family Doctor.