Went here today. Been here before. Both times the front desk workers have been bad. They have…read moreattitude. They insist on me filling out things or doing things that are unnecessary or that I've already done and then do petty things to mess things up. So, before my appointment today I filled out everything about me and my medical health online during a lengthy checkin process. It took me 30 minutes to fully complete it. When I arrived today the woman helping me wanted me to manually fill out paperwork with all of the same information and I refused and said you've already got it all and I'm not filling out duplicate information. She insisted on me giving them my insurance card when I don't have an actual card. I have my info. I've never needed my card. They always have my insurance number and company and info and do not need my physical card or a copy of it to bill the insurance company. But she was insistent and i told her the above. I asked her to cancel an upcoming appointment with another doctor there about this point. In fact I asked her twice to cancel it. She said she would. I got called back for the pulmonologist and he was actually fine. No issues. Come back out to make a followup appointment before I leave per the doctor. Make it with another lady there. I then asked her if the appointment with the other doctor there was canceled like I requested and she said no it was not. I told her to cancel it. She did. She set the followup appointment with me. I left. The previous lady did not cancel it like she said she would. Sigh. I get a text after I left saying the appointment I just made had been moved to the day prior than what I just made. I suspect the First Lady with a bad attitude moved it just to be petty. This is awful customer service. Just not a good experience. She was power tripping. Had an attitude and did things to be petty and to screw with me and my medical stuff. It was a lot of unnecessary friction. A simple check in at the front desk of any medical office should be easy and pleasant. I'd give zero stars because it was that bad. But one star is for the doctor because he was ok. Also, Dr. Hsing their sleep doctor is not a good doctor if you have a circadian sleep disorder like DSPD or DSPS or Non-24 or other. His treatment of me and my condition was the worst I've ever encountered and I've seen many sleep doctors over the years. He is completely backwards about treating those type of disorders and gave bad advice and no realistic help or treatment to me at all. I am extremely knowledgeable about Delayed Sleep Phase Disorder and treatment protocols and he is just absolutely wrong. Attached is the plan he came up with that if he tried to follow it himself he couldn't. It's an impossible plan. If you have DSPD or N24 I'd run to another doctor and skip this place. He's their only sleep doctor. Unfortunately. He may be ok for sleep apnea but not for circadian rhythm sleep disorders. He covers all of their locations. Anyway. Front desk is a real piece of work. I will not be going back after I'm done with the pulmonologist I saw today and the stuff he ordered to get done. In the future I'll find somewhere else to go. I would probably advise the same to anyone reading this.

Dr.Zhang is absolutely incredible. She explains everything and if you have any questions, she'll…read morelisten and answer them all. The treatment/medication she suggested has help tremendously. I'm truly grateful that she is my pulmonologist. She's definitely an incredible doctor. I highly recommend her!!!!

I have been a patient for three years having switched from another Scripps provider based on…read morereviews (always tricky). Dr. Fierro always takes her time, listens intently, is thorough in asking questions and examining me and, above all, is kind. She does not dismiss my concerns and is receptive to ordering blood work and tests to better understand symptoms. Twice she has referred me and gotten me into see a specialist (pulmonologist and GI doctor) the same day when she felt it was warranted. I find her to be competent and compassionate, a rare blend. I also like her nurse and PA. I highly recommend her.

She showed me no empathy nor compassion. Her bedside manner and demeaner was cold and dismissive…read more She really let me down. She projected her bias and judgement into her medical notes which made future care difficult. Instead of being objective as well as trying to help or at least being kind to the scary symptoms I was experiencing. I am not sure how she has such good reviews, I wish she showed me the care she showed others. She just showed me utter lack of care and it was truly hurtful. I wish I never went to her and saw the caring, intelligent doctor I have now.

I received a call from c/w who said she was from Dr Eisman's office. She said I was referred by…read moreScripps Hospital for a follow-up, after a stay in the hospital. I told her I was postponing making the appointment because I was focusing on three other doctor appointments which were given as a priority by my doctor. The clerk got upset and started announcing my medical history and said I had to make the appointment. When I told her I was postponing the appointment she hung up. Who wants to see a doctor no matter how good they are if you have to go through abuse to see them. Nothing like a Clerk with an Attitude!

Why is the 1 star as low as can go on Yelp? When your family…read moreis in the hospital it's a difficult time. Add to that the year 2020. No visiting leaves a person feeling very isolated and the family feeling helpless. The nurses and other doctors at Scripps Encinitas have been wonderful this week. Then today... Dr Eismans first day seeing out father. Our father prior to pneumonia was a full time volunteer at Brother Bennos daily. He lives independently and drives. He is an amazing 96 year old. Dad has been battling pneumonia and is losing, as of today. This is the first day we were told that dad would not recover. Up to now there has been hope from all nurses & doctors. Dr Eisman called and asked "what are we doing here? why all the tests and scans? why the antibiotics? he has a zero percent chance of living so why do this?" Yesterday was totally different, it changed overnight. What a horrible thing to hear in a horrible way. There are other ways of saying the same thing. Every professional that I have spoken with says the minute Eisman shows up everyone is on edge. He is full of himself, domineering and uncaring to say the least. That's pretty telling when your peers believe you need to quit and that's exactly what I've been told. Dr Scott Eisman, if you ever had a desire to help you've lost it in your ego. And you & your ego are a killer.

He's the most thorough and thoughtful Pulmonologist I have come across and will follow him wherever…read morehe goes as long as Trestman Practices near Escondido Ca. Will always be grateful for his knowledge

This review is for the office! How in the heck do you navigate the round robin of screening to…read moreactually speak with the doctor and the office? We were referred months ago, and have not had an Interaction with a human yet. Now my beautiful amazing mother who while tempered with a COPD had quality of life is struggling and rapidly declining because she without a pulmonologist and medication. All the doctors reviews say he cares. Maybe care enough to have a direct number?!

I used to go to Bonnie in Encinitas before covid. I did see her in Carlsbad at the new site a few…read moretimes. The last time I tried to make an appointment, her name never came up on line. I tried calling the clinic and no one ever answers the phone and no one called me back. I wish I knew where Bonnie was currently practicing as she is kind, knowledgeable, skilled at many procedures and I feel safe in her quality care of my skin issues. Sorry that I can no longer locate her. Had many wonderful experiences, IPL, lip injections, removal of various ugly skin things all over body. I would highly recommend her and hope to find her again.

I absolutely love being able to utilize Bonnie's enormous skills with injectables and her fabulous…read morebedside manner/empathy to help me to show up as my best. While I've experienced many other high-profile providers - Bonnie and her team are the best - results- heart- trust- value. 5 Star+ recommendation+

Super nice! Everyone was friendly and the office is clean and organized. Fun little things to do in…read morethe waiting room too. The playlist was fire not gonna lie. Any office that plays Rihanna deserves a shout out. The doctor was informative and helped educate me on how to read my audiogram. Appreciate it!

Was referred here after an ear infection and one ear would not fully clear/pop. The staff were…read moresuper friendly and helpful. The PA Kristen Mohr was excellent and communicated well on expectations and treatment plan. Best news she was right on... the nasal spray and exercises worked in the timeframe she expected and I'm feeling fine.

I was seen by Dr A Hsing. I'm sure he must be a better pulmonologist but as an Inspire Dr he's…read moreNOT. I think I knew more than he did as when I asked a question his answers we corrected by the inspire reps. He said "I'm the doctor" 4 times in my 20min visit. I asked "isn't this a team effort?" Apparently not at his office I left and found a much better doctor for Inspire!

They don't answer their phone !!! Got a referral to them from my doctor but I called three times…read morethroughout the day, no one answers. If they can't get their sh*t together for this simple customer service, I'm not taking chances with them. Tomorrow my doc's getting asked for a referral to someone else.

Dr. Witman is a most caring doctor who is well-versed in a large sweep of medical issues. She is…read morealways digging into new medical research because of her inate curiosity and to help her patients. She is thorough in her assessment, organized to help you find specialists if she sees the need to refer you. Best of all, she is a caring doctor who takes her time to review your concerns with you and guides you to better health outcomes.

Dr. Amy Witman is a smart, attentive physician who listens carefully, and is most caring and…read moreresponsive to patient concerns. She stays up-to-date on medical research and has phoned me with additional info after following up on several of my appointments with further research on a related topic. In this era of changing healthcare, we definitely want our doctors' knowledge to be growing with the times. Dr. Witman is an exceptional physician who is tenacious in her resolve to figure out the best way to help her patients. I appreciate the lengths she has gone to - to maximize my health. Besides further research, she has referred me to specialists who she communicated with, and advocated for me when she didn't think a specialist was treating my case with the urgency she felt it warranted. She has also helped interpret other doctors' notes, lab reports & x-rays for me so that I understood what they meant. Availability has been so valuable. Every time I have called her office with some ailment, I have been able to get in to see the doctor that day. When I have sent Dr. Witman an email summarizing visits with specialists...she responded off-hours even if it was a weekend or evening. Her responses were very detailed indicating that she has studied the results from the various specialists. She truly is dedicated to delivering the highest quality personal healthcare.

I am grateful for the Surgeons That took care of my Wife…read moreFabiola Ruiz. I can only say, God bless you all. You are a great team Doctors, Nurses, and all the people who work in different positions. I do remember some big names: Michael Madani, Nick Kim, i do not remember the names of all the Doctors & care team that took care of her.sorry. I remember nurse Olga, Bryan,Maricel,Sara,Jenny, Julie. THANK YOU ALL

Takes many referrals and pushback to get an appointment here but finally was able to ask for a…read moresupervisor for help.

Dr. Yamanaka talks to you and treats you like you are an ignorant. You cannot ask questions because…read moreof his arrogant and cocky attitude; he just watches your loved ones to suffer and pass away. He doesn't care for others, just his pay.

Dr. Mark Yamanaka is one of the best if not the best!!! If you're ever needing a pulmonologist he…read moreis the man to go!!!