Went here today. Been here before. Both times the front desk workers have been bad. They have…read moreattitude. They insist on me filling out things or doing things that are unnecessary or that I've already done and then do petty things to mess things up. So, before my appointment today I filled out everything about me and my medical health online during a lengthy checkin process. It took me 30 minutes to fully complete it. When I arrived today the woman helping me wanted me to manually fill out paperwork with all of the same information and I refused and said you've already got it all and I'm not filling out duplicate information. She insisted on me giving them my insurance card when I don't have an actual card. I have my info. I've never needed my card. They always have my insurance number and company and info and do not need my physical card or a copy of it to bill the insurance company. But she was insistent and i told her the above. I asked her to cancel an upcoming appointment with another doctor there about this point. In fact I asked her twice to cancel it. She said she would. I got called back for the pulmonologist and he was actually fine. No issues. Come back out to make a followup appointment before I leave per the doctor. Make it with another lady there. I then asked her if the appointment with the other doctor there was canceled like I requested and she said no it was not. I told her to cancel it. She did. She set the followup appointment with me. I left. The previous lady did not cancel it like she said she would. Sigh. I get a text after I left saying the appointment I just made had been moved to the day prior than what I just made. I suspect the First Lady with a bad attitude moved it just to be petty. This is awful customer service. Just not a good experience. She was power tripping. Had an attitude and did things to be petty and to screw with me and my medical stuff. It was a lot of unnecessary friction. A simple check in at the front desk of any medical office should be easy and pleasant. I'd give zero stars because it was that bad. But one star is for the doctor because he was ok. Also, Dr. Hsing their sleep doctor is not a good doctor if you have a circadian sleep disorder like DSPD or DSPS or Non-24 or other. His treatment of me and my condition was the worst I've ever encountered and I've seen many sleep doctors over the years. He is completely backwards about treating those type of disorders and gave bad advice and no realistic help or treatment to me at all. I am extremely knowledgeable about Delayed Sleep Phase Disorder and treatment protocols and he is just absolutely wrong. Attached is the plan he came up with that if he tried to follow it himself he couldn't. It's an impossible plan. If you have DSPD or N24 I'd run to another doctor and skip this place. He's their only sleep doctor. Unfortunately. He may be ok for sleep apnea but not for circadian rhythm sleep disorders. He covers all of their locations. Anyway. Front desk is a real piece of work. I will not be going back after I'm done with the pulmonologist I saw today and the stuff he ordered to get done. In the future I'll find somewhere else to go. I would probably advise the same to anyone reading this.

I have been seeing Dr. Ni‑Cheng Liang for a little over a year now. A friend referred her to me,…read moreand I have since referred others to her as well. She is consistently competent, thorough, smart, and efficient, all while showing genuine care and concern for her patients. Recently, Dr. Liang and Hannah truly came through for me when the clock was ticking -- what a team! I had less than a day to get a provider‑completed oxygen form sent to British Airways in London to ensure I could board a flight the next business day. With the time difference, the window was even smaller. When I realized late at night that this form was required, I got zero sleep. I called the office first thing in the morning, and they were immediately on it. Dr. Liang completed the form quickly, and Hannah called me right away with the necessary questions. Thanks to their urgency and dedication, the form reached London before the deadline. In a pinch, you want a doctor who is not only exceptionally skilled, but one who will take time out of an already busy day to help a patient in need. Dr. Liang is exactly that doctor. Thank you to Dr. Ni‑Cheng Liang, Hannah, and everyone at Scripps Coastal Pulmonology. Your commitment made all the difference.

I'm very grateful to give my testimony on how my life changed so much for the better upon meeting…read more Dr.Wayne Cooper I had been diagnosed with COPD in 2016. Having been treated by several Drs, my condition was worsening as the side effects of the inhalers were awful. I had made a referral and was introduced to DrCooper by phone. He called me prior to our first visit and informed me that he was not comfortable with results of the most recent lung test done by another physician, and ordered a new set . His opinion was correct, the prior test results were wrong, I was unresponsive to the prior treatments because I was allergic to some ingredients in the medication prescribed prior. He took the time to explain what was going on, what he was doing, and told me he hoped to see me in 1 year. I have not had a bout with emphysema or bronchitis since I've been under his care. Much gratitude for you I'm eternally gram

Dr. Hooper seems very thorough, although there were a few mistakes on his consultative notes. He…read moresaid I don't have asthma, but years ago I was diagnosed with both exercise-induced asthma AND cough-variant asthma, both of which continue to reoccur but improve with albuterol. Dr. Hooper thought my chronic cough was likely due to post-nasal drip, but my ENT disagreed and said the problem was more likely due to allergic-caused cough-variant asthma. My pulmonary function tests showed some deficiencies, but nothing major. Chest CT was normal except for some port-surgical scarring after left pneumothorax x2 surgical repairs and pleurodesis. I'm getting mixed messages from my doctors, but my cough is much improved after discontinuing Singular.

I have been a patient for three years having switched from another Scripps provider based on…read morereviews (always tricky). Dr. Fierro always takes her time, listens intently, is thorough in asking questions and examining me and, above all, is kind. She does not dismiss my concerns and is receptive to ordering blood work and tests to better understand symptoms. Twice she has referred me and gotten me into see a specialist (pulmonologist and GI doctor) the same day when she felt it was warranted. I find her to be competent and compassionate, a rare blend. I also like her nurse and PA. I highly recommend her.

She showed me no empathy nor compassion. Her bedside manner and demeaner was cold and dismissive…read more She really let me down. She projected her bias and judgement into her medical notes which made future care difficult. Instead of being objective as well as trying to help or at least being kind to the scary symptoms I was experiencing. I am not sure how she has such good reviews, I wish she showed me the care she showed others. She just showed me utter lack of care and it was truly hurtful. I wish I never went to her and saw the caring, intelligent doctor I have now.

Dr. Trestman Listens to what you have to tell him about your health issues and takes notes about…read moreeverything you tell him, it is like old days and good doctors whom I remembered. He is very kind and knows his business very well. I am glad I met the good doctor.

He's the most thorough and thoughtful Pulmonologist I have come across and will follow him wherever…read morehe goes as long as Trestman Practices near Escondido Ca. Will always be grateful for his knowledge

I used to go to Bonnie in Encinitas before covid. I did see her in Carlsbad at the new site a few…read moretimes. The last time I tried to make an appointment, her name never came up on line. I tried calling the clinic and no one ever answers the phone and no one called me back. I wish I knew where Bonnie was currently practicing as she is kind, knowledgeable, skilled at many procedures and I feel safe in her quality care of my skin issues. Sorry that I can no longer locate her. Had many wonderful experiences, IPL, lip injections, removal of various ugly skin things all over body. I would highly recommend her and hope to find her again.

I absolutely love being able to utilize Bonnie's enormous skills with injectables and her fabulous…read morebedside manner/empathy to help me to show up as my best. While I've experienced many other high-profile providers - Bonnie and her team are the best - results- heart- trust- value. 5 Star+ recommendation+

I highly recommend working with Dr. David Bracken. He is the most knowledgeable Ear Nose and Throat…read more("ENT") doctor I have worked with. He has been the most attentive doctor. You will have a far better experience and quite probably a far better outcome if you manage to work with Dr. Bracken.

Unfortunately this healthcare office feels more about making money than actually helping its…read morepatients heal... Made an appointment with Dr.Dent to have an ear exam for a possible middle ear infection. While on the phone with the receptionist to inquire about this type of exam I was informed the fee would "range" and "fluctuate" depending on the service and could be up to $622 but I would be totally "satisfied" with the service provided. The initial consultation for new clients by the way is $289, regardless of what service you receive that's the standard appointment fee for out-of-pocket visits. Went in for the appointment ( which took only 20 minutes by the way ), Dr.Dent seemed nice enough, scoped my ear canals (quickly), and confirmed it wasn't an ear infection, and sent me on my way. The whole process felt a tad transactional... less about finding answers and more about moving on to the next patient. I guess that's just the standard with most medical practices nowadays. At the front desk, I was billed the full $622. For a 20 minute exam! I paid the bill and went home feeling a bit swindled. Still shocked by the pricing, I called back the next day to ask for a breakdown. $289 for the new patient fee. $333 for the scope. A play on numbers to say the least. Other ear practices charge $150-200 MAX for this type of exam... When on the phone with the receptionist, I was told maybe Dr.Dent would help with a reduction due to the current financial times... Unfortunately this was not the case, I was forwarded to their financial office who basically dismissed my request for assistance and told me the fees are set as they are and there's nothing they can do to help... nothing at all, not even a reduction in the fee despite me being NOT satisfied with the service. Honestly, so disheartened by this practice, not just for the higher than standard pricing, but for the lack of heart in general. I wouldn't recommend them to anyone.

Went here today. Been here before. Both times the front desk workers have been bad. They have…read moreattitude. They insist on me filling out things or doing things that are unnecessary or that I've already done and then do petty things to mess things up. So, before my appointment today I filled out everything about me and my medical health online during a lengthy checkin process. It took me 30 minutes to fully complete it. When I arrived today the woman helping me wanted me to manually fill out paperwork with all of the same information and I refused and said you've already got it all and I'm not filling out duplicate information. She insisted on me giving them my insurance card when I don't have an actual card. I have my info. I've never needed my card. They always have my insurance number and company and info and do not need my physical card or a copy of it to bill the insurance company. But she was insistent and i told her the above. I asked her to cancel an upcoming appointment with another doctor there about this point. In fact I asked her twice to cancel it. She said she would. I got called back for the pulmonologist and he was actually fine. No issues. Come back out to make a followup appointment before I leave per the doctor. Make it with another lady there. I then asked her if the appointment with the other doctor there was canceled like I requested and she said no it was not. I told her to cancel it. She did. She set the followup appointment with me. I left. The previous lady did not cancel it like she said she would. Sigh. I get a text after I left saying the appointment I just made had been moved to the day prior than what I just made. I suspect the First Lady with a bad attitude moved it just to be petty. This is awful customer service. Just not a good experience. She was power tripping. Had an attitude and did things to be petty and to screw with me and my medical stuff. It was a lot of unnecessary friction. A simple check in at the front desk of any medical office should be easy and pleasant. I'd give zero stars because it was that bad. But one star is for the doctor because he was ok. Also, Dr. Hsing their sleep doctor is not a good doctor if you have a circadian sleep disorder like DSPD or DSPS or Non-24 or other. His treatment of me and my condition was the worst I've ever encountered and I've seen many sleep doctors over the years. He is completely backwards about treating those type of disorders and gave bad advice and no realistic help or treatment to me at all. I am extremely knowledgeable about Delayed Sleep Phase Disorder and treatment protocols and he is just absolutely wrong. Attached is the plan he came up with that if he tried to follow it himself he couldn't. It's an impossible plan. If you have DSPD or N24 I'd run to another doctor and skip this place. He's their only sleep doctor. Unfortunately. He may be ok for sleep apnea but not for circadian rhythm sleep disorders. He covers all of their locations. Anyway. Front desk is a real piece of work. I will not be going back after I'm done with the pulmonologist I saw today and the stuff he ordered to get done. Update 4 months later: One of the meds the Dr. prescribed to me needs preauthorization. The staff at this office does not know how to handle a preauthorization. Most doctor's I see know how to get an initial denial from insurance companies through that initial denial and I'm never even involved and they do it fast. This office got the initial denial and accepted it. Then prescribed another medication that got denied. Then didn't work the denial and then prescribed me a 3rd inferior medication for my condition that gives me bad side effects. I've had to message and call them multiple times and stay on top of them to try to get them to actually work the PA like it should be to get what I need medically. Again other doctors offices do this all on their own without me ever having to babysit or stay on top of it. They just do it. Sigh In the future I'll find somewhere else to go. I would probably advise the same to anyone reading this.

I was seen by Dr A Hsing. I'm sure he must be a better pulmonologist but as an Inspire Dr he's…read moreNOT. I think I knew more than he did as when I asked a question his answers we corrected by the inspire reps. He said "I'm the doctor" 4 times in my 20min visit. I asked "isn't this a team effort?" Apparently not at his office I left and found a much better doctor for Inspire!

Dr. Witman is a most caring doctor who is well-versed in a large sweep of medical issues. She is…read morealways digging into new medical research because of her inate curiosity and to help her patients. She is thorough in her assessment, organized to help you find specialists if she sees the need to refer you. Best of all, she is a caring doctor who takes her time to review your concerns with you and guides you to better health outcomes.

Dr. Amy Witman is a smart, attentive physician who listens carefully, and is most caring and…read moreresponsive to patient concerns. She stays up-to-date on medical research and has phoned me with additional info after following up on several of my appointments with further research on a related topic. In this era of changing healthcare, we definitely want our doctors' knowledge to be growing with the times. Dr. Witman is an exceptional physician who is tenacious in her resolve to figure out the best way to help her patients. I appreciate the lengths she has gone to - to maximize my health. Besides further research, she has referred me to specialists who she communicated with, and advocated for me when she didn't think a specialist was treating my case with the urgency she felt it warranted. She has also helped interpret other doctors' notes, lab reports & x-rays for me so that I understood what they meant. Availability has been so valuable. Every time I have called her office with some ailment, I have been able to get in to see the doctor that day. When I have sent Dr. Witman an email summarizing visits with specialists...she responded off-hours even if it was a weekend or evening. Her responses were very detailed indicating that she has studied the results from the various specialists. She truly is dedicated to delivering the highest quality personal healthcare.

I am grateful for the Surgeons That took care of my Wife…read moreFabiola Ruiz. I can only say, God bless you all. You are a great team Doctors, Nurses, and all the people who work in different positions. I do remember some big names: Michael Madani, Nick Kim, i do not remember the names of all the Doctors & care team that took care of her.sorry. I remember nurse Olga, Bryan,Maricel,Sara,Jenny, Julie. THANK YOU ALL

Takes many referrals and pushback to get an appointment here but finally was able to ask for a…read moresupervisor for help.

Dr. Mark Yamanaka is one of the best if not the best!!! If you're ever needing a pulmonologist he…read moreis the man to go!!!

Dr. Yamanaka talks to you and treats you like you are an ignorant. You cannot ask questions because…read moreof his arrogant and cocky attitude; he just watches your loved ones to suffer and pass away. He doesn't care for others, just his pay.