1. Eternal Landscape Solutions

1. Eternal Landscape Solutions

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Sonoma, CA

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Eternal Landscape Solutions

4.6 (13 reviews)
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Services - Eternal Landscape Solutions

Construction or installation

Disease management - shrubs

Gardening

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Business owner information

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Roy G.

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Review Highlights - Eternal Landscape Solutions

Even though he is not here on a weekly basis, Roy is hands-one and definitely manages what his men are doing.

Mentioned in 12 reviews

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Sprinkler Repair Services

Sprinkler Repair Services

4.4
(32 reviews)

Ken Smith does not honor his commitments and does not value the time sensitive nature of his work…read more Our plants die without water and sadly rain has been hard to come by. We had a broken line (one that Ken had worked on recently). As soon as I saw that we had an issue with our irrigation system, I contacted Ken. His response was "Sure Tuesday or Thursday it would be at the end of the day." Great- this is the kind of prompt response you would be glad to receive, if there was follow-through...But there wasn't... he didn't show up at all that week. Then when he admitted to not completing his commitment and I asked to please get to it earlier than "the following Wednesday." He refused and said go find someone else. Thanks, I will.

I should have heeded the other negative reviews of this guy. We had a emergency leak in our system,…read moreso I contacted Ken Smith. He said he could come a week and a half later. He would not give me an actual time, even though I asked. I put in on my calendar and waited. Day of the appointment we were really busy around the house trying to get things ready for an event. I expected Ken to show up "afternoon or evening" whatever that meant. I guess I was supposed to be checking my phone the whole day hoping he would contact me, but I was busy and figured he'd show up like he said. Nope. Later I saw a text from him about a time and wrote him back and nothing. I apologized for not seeing his text earlier and wrote him a couple times over the course of a week. No response at all. So, if you want to deal with a guy who seems to think he's doing you a favor, won't give an appointment time, and just has an attitude, then Ken Smith might be the clown for you.

Green Sunsets

Green Sunsets

4.8
(25 reviews)

I'm getting really tired of flaky contractors, which is about 95% of them these days. I wrote these…read moreguys to get an appointment. They offered me one that worked. I wrote them back within an hour or two to confirm. Nothing. Wrote them again on the day they were supposed to show up and they said they can't come to the appointment and offered appointments I couldn't do. These people really need to get better at communication and customer service.

I moved into my current home in 2022 - it had an existing irrigation system but I quickly realized…read morethat it was not in a usable state and for the first summer of living in my home spent hours a week watering plants and grass using a nose. In 2023 I vowed to myself that I would have a functioning irrigation system by the end of the rainy season/start of summer. I reached out and started getting quotes - one of them was from Green Sunsets (Daniel). He was prompt when he came by for the quote and it was clear that he had extensive knowledge of planning and setting up irrigation systems. He ended up quoting me for a). a new system vs. b). going in and troubleshooting the existing system which I appreciated. His quote was reasonable and he was patient and thorough with me when I had a few followup questions - I ended up moving forward with Daniel to do the work. He was able to get me on his calendar pretty quickly and the whole job ended up taking about 3-4 days. Daniel had a team of workers to help him - his team was hard working and I appreciate that Daniel was also present for all of the days and directly checked the new system as it was installed to verify that everyting was set up correctly. In addition to the irrigation work, my yard was also very overgrown - Daniel and his team also did great work for me at the same time in removing a broken trellis, removing pesky vines, and pulling out a bunch of overgrown plants and bushes. Fast forward one year to spring 2024. After the rainy season ended (and irrigation system needed to be used) I noticed that there were a few breaks/leaks in the tubing/lines. I reached out to Daniel to ask about and he came by to my home. My initial thought was that either thirsty squirrels or our gardener had broken a few of the lines. Daniel assessed and came to the same conclusion, but since it was a fairly small task offered to help fix at no charge (even though the leaks were caused by our gardener). Daniel's work left me as a very happy customer and I am happy to recommend Green Sunsets.

Eternal Landscape Solutions - landscaping - Updated July 2026

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