Excellent response time. Prices felt honest and reasonable. Convenient drop off/ pick up service…read more Can do everything online! If you choose to wait, there are snacks and drinks provided, along with tv and free wi-Fi. I am now a customer for life!

I was very impressed with the friendly reception, high quality service and value for the work done…read more The waiting area was the nicest I've ever seen in an auto shop. There were complimentary snacks, drinks, computers, TV's, comfortable couches, etc. My car was taken into the shop at the exact time of my appointment by the friendliest technicians. The work, involving changing the oil, filter, and general evaluation was done promptly and I was given recommendations for future work without any pressure. The price for the services I had performed were very fair. I would definitely go back again for recommended services.

The customer service was awesome.. But I called for an…read moreappointment They said it would take 1hr n half 3 hrs later I had to call and check if the car was ready I just think when the car id finish or close to being finish We as customers should get a call

Tires Plus to the rescue! One of my (old) tires blew out on the highway late Saturday night, so I…read moredesperately needed new tires on Sunday. They were able to fit me in that day and had my car ready to go in a few hours. I was told about 2.5-3 hours which was exactly how long it took. They were great about sending email communication and called when my car was done. I'm grateful that they had my tires in stock. No complaints!

I discovered a screw in one of my tires and went to Hanagan's. Although they were busy, the person…read moreon duty came out to my car - removed the screw and checked to make sure there was no leak. All good and no charge with a big smile on his face. Can't beat that kind of service!

At Hanagan's they will get the job done The staff are very awesome people and very knowledgeable…read morein their work.

Solid spot for tires , ordered off Goodyear website and made installation appointment online, all…read morevery easy and straightforward. Came in 8am on a Saturday right when they opened and they got me going pretty quickly within 2.5hrs. The staff were super helpful and informative, updated me and explained the work. The prices for the tires were reasonable along with the the price for labor for installation and an alignment: very pleased with my purchase and experience here, would recommend and come back for tire installation

Easy same day service with the best pricing I could find on quality tires. Four tires installed…read moreplus alignment was cheaper than just the tires at most places, and I was happy with the final product.

I came here for a full 4 tire replacement/ alignment. I ordered my tires through Amazon so they…read moresent them to the store directly, so I only had to come in to do the tire replacement. The shop is very clean on the inside. I came in the morning and was told the job would take 1 hour - 1 hour/30 minutes. The job started at 9:30 and it ended a little after 11:30 so it took about 2 hours, not a huge deal. The job was fine and the tires looked good, but the only thing I unfortunately noticed later on was that all 4 of the tire stem valve sleeves were missing (pictures attached) I can buy replacements on Amazon for cheap but the fact that they didn't put them back, especially all 4 is very weird almost intentional. Other than that and the time it took the job was fine.

Borderline scam. I was told to wait 1-1.5 hour. 3.5 hours later they were unable to change freaking…read moretires because the security nut "became faulty" and "who worked on this?". It was you! The nut removal guy leaves at 3 so I was told to leave the car and go the next morning or take it with 3 new wheels and go back the next morning. I wasn't even told that until I got furious from all the waiting. I wish I was going somewhere else, don't fall for them. Stay AWAY. *edit. Had to also go the next morning. Spent 2 hours for one wheel and alignment. Took the car. There was traffic so didn't have the chance to experience the car. Next day hit 60mph and the car started shaking like a washing machine. I'm going to have to take it somewhere where professionals work. Did I mention they messed up my rear right rim paint from trying to remove the bolts?

I have been trapped here for 4 hours. I came in for a simple tire alignment and watched multiple…read morecustomers that came in AFTER me, pay and leave. I try to give everybody a benefit of a doubt but it is infuriating when I check to see if someone is servicing my car and I see the whole crew just relaxing and like I'm not in the waiting room with an AC that doesn't work. I should've have know better when I saw the price of the tire alignment.The price might be decent but I'll let whoever reading this determine if it's worth it.

Don't let this place fool you, doesn't look like much, but then again it's meant to be a place to…read morefix and work on cars, right. I was here not long ago getting some used tires after checking other places, but this places prices beat all the rest. I'll admit, when I got there I was not sure what to expect especially since staff is in the back and the waiting area is 2 inches by 2 inches. All in all, staff is cool, and nice. They get things done fairly quick and do a good job. I definitely recommend them.

Met and exceeded expectations. Thoroughly know their business. After the alignment service, the car…read moretravels straight as an arrow.

I was complaining at work about my experiences getting oil changes at the dealership, and little…read moredid I know all of my coworkers go see John for their car maintenance. Directors that have been with the company for 20 years drive in from Bethesda for him to work on their cars. With the glowing recommendations I made my next oil change appointment with him. I dropped my car off in the morning and it was ready by lunch. They did a standard inspection and I walked away only spending about $150 on an oil change and new headlight. I am used to spending $900-$2000 every oil change. This was such a relief to my checking account. I will certainly be a returning customer, and am thankful to be done with the dealership! .

I used this company to change a tire in my driveway. The entire process went smoothly and Bryan…read morewas a pleasure to work with. I would use them again.

He came to our campsite after our camper blew a tire on our way into town. He saved our trip and…read morecharged a very fair price. I was impressed with his speed and the quality of his work. Hopefully I never need the service again, lol, but if so and I'm in the area, he's the only one I'm calling.

I have lived in the Rockville Community for over 40 years and have taken my cars for maintenance…read moreand repair to more places then I care to mention. For the past 2 years, Nealey Tire has and continues to be one of my best car repair experiences. Professional and courteous, their young, talented and motivated staff get the job done. And unlike some nearby dealerships they don't press me for "repairs" that are just not necessary. Prices are fair and promised times for repair completion is usually met. My latest repair, a leaky value stem on my 1967 Chevy Camaro. Kyle at the front desk understood my slowly deflating tire situation and squeezed me in despite their busy schedule and lack of appointment. Lead mechanic Javier got it done and also pointing out some rust on the tire rim which may cause future problems. Who says customer service is a lost art in America? My three vehicles are repeat Nealey customers!

BEWARE! They charged me 10x the market price for a replacement part. The manager's explanation was…read morevery clear "If everyone else is overcharging, we'll do it too" - the trick they'd use to rip you off.

This place is OUTSTANDING!! I ran over some nails in the road and they got stuck in two of my…read moretires. Stopped in here on my way to work and they inspected both tires, removed the nails and had me on my way in less than 30 minutes. All for a price that was very reasonable. The staff was understanding and helpful. The garage was IMMACULATE!! Enthusiastically recommend to anyone who needs a tire inspection or repair.

People say that first impression are everything because if you have a good experience you are more…read morelikely to return while a bad impression could mean a customer never comes back or worse leave a bad review affecting an establishment potential future customer. Based on my previous review I knew when I had a flat tire, flat tire & auto was the place to visit to get my issue solved. I had a flat tire due to hitting something on the road so I came here and after the staff assess the one tire it was determined that it had to be replaced. It cost 185 dollar after fees and tax. I like that while one staff member was preparing my new tire another worker put some air in my other three tire which was going above and beyond in my opinion. It took only about 17 minutes from start to finish so talk about quick service to getting me back on the road again. After paying my bill I even got a 10% off coupon to use for next time which was cool. All in all, this place is still great and would highly recommend anyone with tires issue to come here and get it fixed for a decent price.