1. Esthetic Haus

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Chicago, IL

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Esthetic Haus

4.7 (72 reviews)
Closed • 12:00 pm - 7:00 PM

By appointment only

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Further proof customers are only as good as their credit cards to Esthetic Haus. Bye

DO NOT GO HERE. Made an appointment for a Wednesday and then the Tuesday before I was charged a no show fee ($85.00). Tried calling and explaining that my appointment was for a different day, and that I had confirmed that appointment, I could send them my e-mails and texts confirming so. Must be an issue on their end. I left a voice-mail and got a call back that the company "did not understand my message." I explained it all again. I never received any notification about any other appointment, nor did I make one. They said they could "see everything" and that I had made both appointments. Now, I'm not unreasonable, in an attempt to figure out what happened I explained that it is possible (though unlikely) that I had fat fingers and accidently booked an appointment I did not intend to when browsing times. In the unlikely event I had booked an appointment for two consecutive days in a row, if I had received a confirmation of an appointment for the wrong day, I would have cancelled or called to see what was going on. But I never got any kind of notification beyond the appointment that I was already aware of. I also certainly never confirmed the incorrect appointment. My first notification that I had an appointment with them on that incorrect day was when I got charged the no show fee. Their response: well, I didn't show up and so that's the fee. They also spoke to me with anger and disrespect and I was rudely told that the point of the fee was for customers to "take responsibility for their appointments" and that we were "not getting anywhere" from further discussion. I was also told they notified me of the [incorrect] appointment. They did not, I had three emails and a few texts from them for the appointment I had actually made and subsequently confirmed, but I digress. Suffice to say - I cancelled my actual, confirmed, appointment (I would not be surprised if I see a fee for that too, despite me asking twice they confirm I won't be charged a fee for cancelling my actual appointment on account of the customer service I had just received). I am disputing the no show charge on my credit card for services not rendered and unauthorized charges. All in all, this reeks of fraudulent and deceptive business practices. Stating simply to "read the fine print" does not settle the matter for an appointment I didn't make. Further, I worry that they now have my credit card info and clearly I can't (and nor should anyone) trust them to make things right in the event of another unauthorized fee resulting from an issue with their booking system. A few other one star reviews exist for the unfair fees and refund policies (no refund for a woman with a skin issue and was refused her preferred service during her appointment? Or a woman who had to help her dad with his oxygen machine in the middle of a respiratory pandemic?!) - check those out before booking an appointment, some of those stories are awful but not surprising. Super disappointing. I would have liked to support this business. Hard to do that when customers are treated like cash dispensaries instead of people. TL;DR: buyer beware- you may get charged a fraudulent fee and they will do nothing to make it right. In fact, they'll be rude about it

Kandyss's idea of a lash lift & tint.

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1 year ago

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Courtney A.

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5 years ago

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Courtney A.

Thanks Kayla for your review and trusting us.

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2 years ago

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Courtney A.

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3 years ago

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Courtney A.

Thank you Deena for this awesome review and being a long time client.

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3 years ago

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Courtney A.

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5 years ago

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Courtney A.

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3 years ago

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3 years ago

Recommend! I have reddish hair and very light brows and they tint them in a way that looks so natural. They REALLY know what they're doing

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Courtney A.

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3 years ago

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Courtney A.

Thank you for your lovely review. It was our pleasure servicing you.

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4 years ago

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6 years ago

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Courtney A.

Helpful 5
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6 years ago

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Courtney A.

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3 years ago

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Courtney A.

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3 years ago

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Courtney A.

Thank you Amanda for your awesome review.

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3 years ago

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Courtney A.

Thank you for the wonderful recommendation.

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3 years ago

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4 years ago

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4 years ago

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Courtney A.

Thank you for your lovely review for our 5 star esthetician, Candyss.

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2 years ago

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Courtney A.

Thank you for your kind review. It is our pleasure to service you.

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3 years ago

Always on time. Great service. Perfect eyebrows. Perfect color on lashes and brows. Easy to book.

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Courtney A.

Thank you for your lovely review.

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5 years ago

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Courtney A.

Thank you LeShonne for this awesome review.

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3 years ago

Courtney did a great job with my eyebrow wax and tint. Definitely recommend! The spa was clean and very cute.

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Courtney A.

Erika, thank you for the kind words and recommendation.

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4 years ago

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Courtney A.

To forty more years. :) Thank you for the wonderful review.

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5 years ago

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Courtney A.

Thank you for this wonderful review Stacie.

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5 years ago

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Courtney A.

Brow Lami coming your way soon. Thank you for the awesome review.

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5 years ago

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Courtney A.

Thank you Ann for being a loyal client and trusting us.

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6 years ago

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Courtney A.

Thank you for trusting us with your brows and skin.

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4 years ago

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4 years ago

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6 years ago

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6 years ago

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Courtney A.

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4 years ago

I love the energy of this place-- they are so kind, professional and make you feel very welcome to the space.

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Courtney A.

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5 years ago

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Courtney A.

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4 years ago

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7 years ago

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4 years ago

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Courtney A.

Thank you for trusting us with your skin. We love servicing you.

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4 years ago

I get my brows and brazilian done here. Highly recommend--friendly staff, easy online booking, and beautiful studio!

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Courtney A.

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4 years ago

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Courtney A.

Thank you for the love Bridget.

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4 years ago

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Courtney A.

Thank you Taylor. We love your monthly visits.

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4 years ago

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Courtney A.

Thank you Nayesha. Can’t wait to see you soon.

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Ask the Community - Esthetic Haus

Can someone explain to me why the price for eyebrow threading her is 75-100% more than most other local options? $31 before tip seems very high.

I believe in the expertise and experience that I and my team bring to Esthetic Haus clients. We work diligently to ensure a safe and comfortable environment for our clients. If you’d like to discuss the magic we produce further please email us.… 

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Review Highlights - Esthetic Haus

“A friend recommended Esthetic Haus & a local beauty influencer doubled down on Courtney, so I gave it a go.”

Mentioned in 43 reviews

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Have always had generally good experienced at EWC, and the Logan Square location is always my go…read moreto. After moving around the country for a few years, EWC was the best option for me to be able to use my wax pass in just about any city, but the Logan Square location is by far one of the best I've been to. No wonder they always book up- but if you call in, they can put you on a wait list and are almost always able to get you in if you can give few good windows of time. The staff here is always super friendly and helpful- Cori at the front desk is always delightful and quick to help on the phone or in person, and the ladies here are some of the best. Over the years I've had Myah, Melanie, Sofia and Carli who are all fantastic. No one is super pushy about buying the products (they often even give out samples if you're interested). As long as you can stay on a ~4 week schedule, getting a wax here is fairly painless. My latest wax with Carli FLEW by, I swear she had me in and out in 10 min for a bikini; and I barely felt a thing. Not to mention that she had me perfectly distracted and laughing the entire time! I highly recommend visiting the Logan Square EWC location if you're in the market for some self care.

This review is long overdue but they keep sending me emails so here I am…read more The last time I got a wax was 8/2022 and it was a pivotal moment in my decision to never get a wax again. The lady who was waxing me was rude, very short with me, and made me feel so uncomfortable. When I say had an attitude I mean she literally acted like she hated me. Mind you, I showered before I got a wax to prevent that HA! Waxing is such an intimate experience and the vibes have to be welcoming and warm. She was ripping away at my skin and I finally decided "yea I'd rather get laser then come back here every two weeks to feel like a burden"... sucks because I liked this place but that one experience messed it up for me. I was already having a tough day that day and now the lady who waxes me hates me too no thanks. I've been getting laser since then.

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Esthetic Haus - waxing - Updated November 2026

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