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    Esthetic Haus

    4.7 (71 reviews)
    Closed Closed

    By appointment only

    Services - Esthetic Haus

    Waxing

    Esthetic Haus Photos

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    Further proof customers are only as good as their credit cards to Esthetic Haus. Bye

    DO NOT GO HERE. Made an appointment for a Wednesday and then the Tuesday before I was charged a no show fee ($85.00). Tried calling and explaining that my appointment was for a different day, and that I had confirmed that appointment, I could send them my e-mails and texts confirming so. Must be an issue on their end. I left a voice-mail and got a call back that the company "did not understand my message." I explained it all again. I never received any notification about any other appointment, nor did I make one. They said they could "see everything" and that I had made both appointments. Now, I'm not unreasonable, in an attempt to figure out what happened I explained that it is possible (though unlikely) that I had fat fingers and accidently booked an appointment I did not intend to when browsing times. In the unlikely event I had booked an appointment for two consecutive days in a row, if I had received a confirmation of an appointment for the wrong day, I would have cancelled or called to see what was going on. But I never got any kind of notification beyond the appointment that I was already aware of. I also certainly never confirmed the incorrect appointment. My first notification that I had an appointment with them on that incorrect day was when I got charged the no show fee. Their response: well, I didn't show up and so that's the fee. They also spoke to me with anger and disrespect and I was rudely told that the point of the fee was for customers to "take responsibility for their appointments" and that we were "not getting anywhere" from further discussion. I was also told they notified me of the [incorrect] appointment. They did not, I had three emails and a few texts from them for the appointment I had actually made and subsequently confirmed, but I digress. Suffice to say - I cancelled my actual, confirmed, appointment (I would not be surprised if I see a fee for that too, despite me asking twice they confirm I won't be charged a fee for cancelling my actual appointment on account of the customer service I had just received). I am disputing the no show charge on my credit card for services not rendered and unauthorized charges. All in all, this reeks of fraudulent and deceptive business practices. Stating simply to "read the fine print" does not settle the matter for an appointment I didn't make. Further, I worry that they now have my credit card info and clearly I can't (and nor should anyone) trust them to make things right in the event of another unauthorized fee resulting from an issue with their booking system. A few other one star reviews exist for the unfair fees and refund policies (no refund for a woman with a skin issue and was refused her preferred service during her appointment? Or a woman who had to help her dad with his oxygen machine in the middle of a respiratory pandemic?!) - check those out before booking an appointment, some of those stories are awful but not surprising. Super disappointing. I would have liked to support this business. Hard to do that when customers are treated like cash dispensaries instead of people. TL;DR: buyer beware- you may get charged a fraudulent fee and they will do nothing to make it right. In fact, they'll be rude about it

    Kandyss's idea of a lash lift & tint.

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    9 months ago

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    Photo of Courtney A.

    Courtney A.

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    2 years ago

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    Courtney A.

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    4 years ago

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    Courtney A.

    Thanks Kayla for your review and trusting us.

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    2 years ago

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    Courtney A.

    Thank you Deena for this awesome review and being a long time client.

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    2 years ago

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    Courtney A.

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    2 years ago

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    2 years ago

    Recommend! I have reddish hair and very light brows and they tint them in a way that looks so natural. They REALLY know what they're doing

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    Courtney A.

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    4 years ago

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    Courtney A.

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    2 years ago

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    Courtney A.

    Thank you for your lovely review. It was our pleasure servicing you.

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    3 years ago

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    2 years ago

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    Courtney A.

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    5 years ago

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    Courtney A.

    Helpful 5
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    Photo of Ashley M.
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    5 years ago

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    Courtney A.

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    2 years ago

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    Courtney A.

    Thank you Amanda for your awesome review.

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    2 years ago

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    Courtney A.

    Thank you for the wonderful recommendation.

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    3 years ago

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    3 years ago

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    3 years ago

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    Courtney A.

    Thank you for your lovely review for our 5 star esthetician, Candyss.

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    2 years ago

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    Courtney A.

    Thank you for your kind review. It is our pleasure to service you.

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    2 years ago

    Always on time. Great service. Perfect eyebrows. Perfect color on lashes and brows. Easy to book.

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    Courtney A.

    Thank you for your lovely review.

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    2 years ago

    Courtney did a great job with my eyebrow wax and tint. Definitely recommend! The spa was clean and very cute.

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    Courtney A.

    Erika, thank you for the kind words and recommendation.

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    3 years ago

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    Courtney A.

    To forty more years. :) Thank you for the wonderful review.

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    4 years ago

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    Courtney A.

    Thank you LeShonne for this awesome review.

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    4 years ago

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    Courtney A.

    Thank you for this wonderful review Stacie.

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    Photo of Palita S.
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    4 years ago

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    Courtney A.

    Brow Lami coming your way soon. Thank you for the awesome review.

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    4 years ago

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    Courtney A.

    Thank you Ann for being a loyal client and trusting us.

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    6 years ago

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    Courtney A.

    Thank you for trusting us with your brows and skin.

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    3 years ago

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    3 years ago

    I love the energy of this place-- they are so kind, professional and make you feel very welcome to the space.

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    Courtney A.

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    4 years ago

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    5 years ago

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    5 years ago

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    Courtney A.

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    3 years ago

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    3 years ago

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    Courtney A.

    Thank you for trusting us with your skin. We love servicing you.

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    3 years ago

    I get my brows and brazilian done here. Highly recommend--friendly staff, easy online booking, and beautiful studio!

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    Courtney A.

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    3 years ago

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    Courtney A.

    Thank you for the love Bridget.

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    3 years ago

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    Courtney A.

    Thank you Taylor. We love your monthly visits.

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    3 years ago

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    Courtney A.

    Thank you Nayesha. Can’t wait to see you soon.

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    4 years ago

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    Courtney A.

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    6 years ago

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    Page 1 of 2

    Ask the Community - Esthetic Haus

    Can someone explain to me why the price for eyebrow threading her is 75-100% more than most other local options? $31 before tip seems very high.

    I believe in the expertise and experience that I and my team bring to Esthetic Haus clients. We work diligently to ensure a safe and comfortable environment for our clients. If you’d like to discuss the magic we produce further please email us.… Read more

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    Review Highlights - Esthetic Haus

    A friend recommended Esthetic Haus & a local beauty influencer doubled down on Courtney, so I gave it a go.

    Mentioned in 43 reviews

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    Esthetic Haus - waxing - Updated July 2026

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