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West Hollywood, CA

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Esthelab

4.9 (38 reviews)
Closed • 10:00 am - 7:00 pm

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Sahar T.

I recently had the pleasure of undergoing several transformative treatments at Esthelab, and 1 week post-op, the results have truly exceeded my expectations. My first treatment was the Hydrafacial, which left my skin feeling incredibly refreshed and hydrated. It's like a deep cleanse for your pores, with a suction that is also delivering icey hydration. When I tell you my skin was drinking the hydration! I noticed an immediate glow and smoothness. Following the Hydrafacial, I underwent laser treatments specifically targeting acne and inflammation. The laser technology they used was extremely gentle, I didn't feel anything really. I've had 2 problems spots that have persisted for weeks but are almost clear since having this treatment juts a week ago. I concluded my series with the HiFU (High-Intensity Focused Ultrasound) facial, which made my face snatched and lifted. It was a bit more intense, deep pressure but I have been seeing improving results, day over day, which my specialist told me I would experience. I usually wear a light foundation to even out my skin tone but I have not used any this whole week, my skin just looks healthy, so much smoother and my pores are significantly less visible. This is definitely not a typical facial - it's like a TURBO facial with the highest tech machines. They give you a full 3D consult of your skin layers so you know exactly what the best treatments for you are. And unlike other facials I've had, this did not cause me any down time or "purging" of dead skin, rather I've seen immediate and improving results daily. Beyond the results, I have to commend the staff at Esthelab for their outstanding professionalism and warmth. Throughout the entire process, they were incredibly knowledgeable, attentive, and respectful, ensuring I felt well-informed and cared for at every step. The facilities were spotless and serene. I can't recommend Esthelab enough for anyone looking to achieve real, lasting skincare results in a top-tier, welcoming setting! So happy I found this new gem in LA!

Skin test and assessment. Super helpful and detailed

5 Stars for Esthelab! I came into Esthelab today for a hydro facial and had such a lovely experience from start to finish. Even before walking in, the kindness began -- they were so helpful with parking, and that thoughtful energy carried through the whole visit. The space is absolutely beautiful -- modern, peaceful, and spotlessly clean. Everyone I met was incredibly sweet and professional, Nami, Seyoung and the whole team made me feel so welcome. They were also super sweet about me bringing my dog, which meant so much to me! During the facial, they explained every single step and product they were using, answered all my questions with patience, and made sure I was totally comfortable the whole time. We even created a personalized skincare plan to help improve my skin long-term -- I left feeling both pampered and empowered. If you're thinking of treating yourself!, Esthelab is the place to go. Can't wait to come back! ‍

Went here for my first Botox session and it was so amazing, they were so professional and nice, I will come back for sure, thanks Esthelab

It was an amazing experience, got my first Botox injection and they were truly above and beyond with me thanks Esthelab

This was my second time getting Botox and Rejuran, and I couldn't be happier with the results! My skin feels so soft, and after almost a month, I genuinely feel younger. Whatever they used worked wonders! They're honest, professional, and only recommend what you actually need. Truly the best medspa!

Esthelab

It was my first time here. I received great services and consultation. It was very professional by explaining about my skin type. They took picture my face for comparing before and after. after service, I definitely felt my face is bright and lifted up. They have latest machines and private room to be treated. I personally really liked their service. Its really k-beauty spa in LA. I would definitely recommend this Med spa!!

Love the artwork
Zoane C.

Got a skin analysis done here with a hydrafacial (my first time!), and found the experience informative, non-invasive, and very relaxing. They also gifted me some sheet masks to take home

Ai skin analysis machine

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2 years ago

So amazing. This is just like Korea but in the US. Affordable and worth going to. I am going back

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Very sweet women working here! Nurse hand is very gentle and steady! Super happy with my results, will be returning!

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Amazing service! Great k beauty services! In the middle of West Hollywood! Don't have to go to Korea to get the products!

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2 years ago

Everything went great! Victoria, Claudia and everyone was so nice & helpful. Will be returning :)

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2 years ago

lovely mediaspa, I had a hydrafacial and it was absolutely fabulous. my skin is glowing after the facial. highly recommend!

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2 years ago

They have amazing machines& most friendly staffs. They are also super clean and professional!!! Would recommend to everyone.

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2 years ago

I tried a skin treatment for the first time, and it was amazing! My skin is glowing so much!

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Alex J.

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Ask the Community - Esthelab

Review Highlights - Esthelab

“I loved the skin analysis, it gave me a clear and accurate picture of my skin which helped map out a skin plan to improve on it.”

Mentioned in 5 reviews

Read more highlights

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4.6(1.2k reviews)
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Shrabya is the most compassionate and knowledgeable NP…read more I couldn't recommend her more and I always request her. She makes me feel safe and cared for and has helped me overcome some of my nutritional deficiencies since I've been coming to see her. She has incredible bedside manner and you can tell she cares greatly about her clients and is truly invested in their well-being & passionate about her craft. She is the only nurse I see here and this is the only place I want to get my IVs and other treatments as well. Come see her ... I promise you will not be disappointed!!

The young lady African American i believe she never get Back…read moreto me for request on something else ? she had a very good smile ! by the way ! but not enough for customer service ! And I ask that day if it was a manager available that day but she say no this is why I'm Concern ? My apt was canceled because I didn't shaved my back and of course I did understand of course and say no problem with no hesitations but I ask her to get Back to me for something else she never did that wrong I even say you going to get Back to me ???? and I knew my unconsciousness was telling me no ???? and I was right ? That is bad customer service unprofessional really no feed back I just wanted a phone call for yes oh no ? to my question but she didn't That we call unprofessional and if the manager read this ? It's too improved your business ? doesn't matter positive oh negative ????? You have to call back the customer and maybe I can come back for something else ? Correct ? you losing a customer and it's true and 1 customer bring another customer? But anyway you didn't ? Good luck . I found another location bye the way . Thank you for understanding This is just to improved your Buissness that it ! She needs more training she is nice sweet but not professional Sometimes you have to go out of the box . Just pick up the phone and say I'm so sorry for today but you welcome to come back at anytime and we will take care of you that it Good luck More training on the front desk ???????

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I originally came here for Vbeam because it's surprisingly hard to find in Los Angeles. I'm so glad…read moreI found this place! Ornella has the patience of a saint. she answered my million questions without ever making me feel rushed. Everyone here is incredibly kind, knowledgeable, and honest. They take the time to explain everything before your treatment and give you detailed post-procedure instructions, so you always know exactly what to expect. I never felt like I was just another appointment. The office is beautiful, the prices are fair, and the entire experience has been fantastic. If you're looking for a med spa in West Hollywood that genuinely cares about its patients and makes you feel comfortable from start to finish, I highly recommend them!

Update to my prior review: After my original review, Zavant…read moreAesthetics publicly responded and asked me to contact the office directly so they could "resolve this." I did exactly that. I made another appointment and specifically requested to speak with management beforehand. I was then told that no complimentary treatments would be offered and was again referred to the consent form because it states that hair regrowth can occur after treatment. That response continues to mischaracterize my concern. My issue is not ordinary regrowth. I developed a substantial increase in hair compared with my pretreatment baseline after laser hair removal -- a recognized complication known as paradoxical hypertrichosis. Paradoxical hypertrichosis is a known, documented complication of laser hair removal; reported incidence is measurable and in some anatomical areas substantial. Because it represents worsening of the exact condition being treated, a reasonable cosmetic patient could consider it material to the decision to proceed. The consent form only warns of incomplete reduction/regrowth and hormonal growth, not laser-induced increased hair growth. That distinction is important. Telling a patient that some hair may grow back is not the same as informing them that the treatment itself can potentially stimulate more, darker, thicker, or denser hair than was present before treatment. I am not criticizing Zavant simply because a complication occurred. As a physician, I know that complications can occur even when a procedure is performed appropriately. My concern is the informed-consent process and the way this complication has been handled afterward. I was still willing to return and explicitly stated that I was willing to pay for another treatment. Despite that, my appointment was canceled and I was told that this was "standard procedure" until the manager, who was reportedly on vacation, could review the matter after the manager stated that my consent covered my concern and no complimentary treatments would be given. I then asked the person communicating with me to provide their name and asked whether there was an interim manager available while the manager was away. They would not even identify who I was speaking with, and no interim management contact was provided. In my view, that is highly unprofessional, particularly when dealing with a patient who is attempting to address a complication and follow up on the practice's own public invitation to resolve the matter. What is especially concerning is that the practice continues to rely on consent language about ordinary "regrowth" rather than addressing the actual complication I experienced. Patients considering laser hair removal here should specifically ask about paradoxical hypertrichosis and what the practice will do if treatment results in increased hair growth rather than reduction. I had hoped this could be handled professionally and amicably. Unfortunately, the combination of an incomplete disclosure of this specific risk, repeated characterization of paradoxical growth as ordinary regrowth, cancellation of my appointment even when I was willing to pay, and refusal to identify the person communicating with me has only increased my concern about how this matter has been handled. Below is a copy of my consent which clearly delineates hair regrowth and does not discuss the possibility of worsening/thickening of hair paradoxically. I believe this is not in good faith. I will not be referring patients to this practice again.

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