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    SKINnovative

    3.8 (17 reviews)
    Closed Closed

    By appointment only

    Updated 3 months ago

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    Response time

    10 minutes

    Response rate

    100%

    Services - SKINnovative

    Acne treatment

    Anti-aging

    Laser hair removal

    6 More Services

    Laser bikini area hair removal

    Nonsurgical body sculpting

    Nonsurgical hair loss treatment

    Pore cleansing

    Skin brightening

    Wrinkle treatment

    SKINnovative Photos

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    Still the same as before
    vivian F.

    I'm reaching out regarding the CoolPeel treatment that my friend and I received. Unfortunately, neither of us saw the results we expected. Three month's ago, I received the same facial treatment at other Spa and noticed very prominent visual improvements quickly. For my friend , this was her first treatment, and she did not feel or see any improvement at all.

    Greeted with complimentary infused water
    Tiffany S.

    Hooray for their grand opening! I saw an IG advertisement for their business for their grand opening and they had a special that I could not resist! Any 3 areas for $99. I reached out a month in advance and they notified me that they would reach out when they were ready for scheduling. And that's exactly what they did. I had my appointment yesterday and it was a great experience to say the least. I was greeted with overly excited staff and watching a business flourish sets an amazing tone and atmosphere you want in a business. My laser hair removal specialist was Xeniya and see was wonderful. She was so sweet and friendly and made the experience so smooth and pleasant. The 3 areas I chose were my under arms, Brazilian, and full legs. For $99? What an insane deal! I still can't get over that promotion. My appointment last almost an hour as they were major areas, but xeniya made sure she got every area, made sure I was comfortable, and she was extremely detailed. Afterwards, her and the staff went over their package options. I am definitely going to look more into it to see which option best suits my needs. In the meantime, I passed on this business information to two of my best friends just in case they were looking for touch up themselves for laser hair removal.

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    18 days ago

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    Mike P.

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    19 hours ago

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    Mike P.

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    2 days ago

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    Mike P.

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    12 days ago

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    Mike P.

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    1 month ago

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    Mike P.

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    1 month ago

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    Mike P.

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    3 months ago

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    Mike P.

    Thank you for choosing us. See you again soon

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    4 months ago

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    Mike P.

    Thank you for sharing your experience! We appreciate that

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    4 months ago

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    Mike P.

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    2 months ago

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    Mike P.

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    2 years ago

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    7 months ago

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    Mike P.

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    7 months ago

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    Mike P.

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    9 months ago

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    Mike P.

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    7 months ago

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    Mike P.

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    1 year ago

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    9 months ago

    Great experience getting microneedling! Very attentive and kind staff and the facility is gorgeous

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    Ask the Community - SKINnovative

    Review Highlights - SKINnovative

    The specialist is professional, friendly, and makes the whole process quick and comfortable.

    Mentioned in 2 reviews

    Read more highlights

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    LaserAway

    LaserAway

    4.5
    (421 reviews)
    0.8 mi
    $$
    19 years in business
    Certified professionals

    I'm so glad I wasn't deterred by the negative reviews. I was looking for a new place to do some of…read moremy favorite facial treatments and stumbled upon a promo for clear and brilliant. I've done clear and brilliant in the past so I already knew exactly what to expect. I was greeted by the lovely front desk. The girl asked me to wash my face and the restroom had facial cleanser and towels. I arrived 30 mins before my treatment to numb. And the numbing process was quick and easy. My lovely clinician aria was wonderful. I've had clear and brilliant before and aria asked me about my pain tolerance and concerns. She told me she was gonna do a stronger setting and I'm so glad she did. I felt zero pain and she was extremely thorough. The following day I had a bit redness but nothing too bad. They did talk to me as I was leaving about purchasing a package, I had purchased a one time $300 promo. But when I said I wasn't interested in purchasing a package the girl was totally fine. I will definitely come back again for more sessions

    The worst of the worst. Beverly Hills is the same LaserAway office that sold me years ago on tons…read moreof "no expiration" packages to beat inflation etc., then later criticized me for not using my packages more timely and tried to rip me off, claiming I had nothing left in my account, and on top of that disrespectfully wasting my time by not providing me advance notice that my appointment had been canceled by them--- just a couple hours prior to the time of my appointment when I had already left for the day and was on my way; ironic, since they require 24 hrs advance notice from a client to cancel an appointment without penalty. I then sat around in the waiting room while Giau said she would look into it, only to then be told after waiting another half-hour that I wouldn't be able to be seen or have my issue looked into. Rather than take responsibility for their disorganization and unknowledeable personnel, they just point the finger from one employee to the next and send the client on a wild goose chase with no end. The manager TK claimed he would help me with my account and had scheduled me for that appointment, but later was evasive and refused to help get to the bottom of their errors, saying I would get a call back later in the day, but never calling back, then saying Giau was working on my case and would contact me that afternoon (that never happened). I was told other times by staff that Giau would call me right back the same day or the next day, only to find out later that she was on vacation for the whole week; how is it that their staff does not know when each other is on leave!? Turns out after much back and forth that they had to admit to having erroneously closed my account and had proof in their system the entire time that I had multiple services remaining, but instead of owning up to the gross error, tried to put the blame on me for not having finished the package sooner despite their "no expiration" policy. Seems the policy is just a false promise and ruse to get one to buy more, for since then I have read similar reports from other clients of their accounts being closed and being denied prepaid services because of errors committed by LaserAway.

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    LaserAway
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    Beverly Hills Beauty Lab

    Beverly Hills Beauty Lab

    4.3
    (539 reviews)
    3.6 mi
    $$
    11 years in business
    Certified professionals

    Heidi is truly wonderful. I had a number of services that she patiently walked me through…read more Diamondderm to clean my pores Pico laser for my melasma and sun spots Thermage to tighten and rejuvenate my under eyes After putting my needs second for so long, I'm finally taking the time to take care of myself and my skin. So thankful to work with an amazing team that listens to my goals and guides me through all of my options to retrieve the best possible results!

    This was one of the worst experiences I've ever had at a med spa…read more I originally came in through a Groupon promotion and was immediately subjected to aggressive upselling for additional services. The staff turnover seemed constant, and the level of professionalism was consistently lacking. Employees often appeared distracted, disorganized, and chronically late. During my first visit, I sat in the waiting room for 20 minutes without anyone even acknowledging my presence. To make matters worse, they forgot to return my ID, forcing me to make a separate trip the next day to retrieve it. Record-keeping was another recurring issue. Notes in my chart were often incomplete or unclear, leading to confusion during multiple appointments. The quality of care also varied dramatically depending on who was treating me. Some nurses barely seemed engaged during treatments, while others were much more competent and attentive. Privacy standards were equally inconsistent. While some staff understood the importance of patient confidentiality, others would casually invite people into treatment rooms in the middle of procedures to observe what they were doing--including, on one occasion, a former employee. The business later relocated from one subpar office to another, much farther from my home, and provided only minimal notice of the move. They also repeatedly mishandled scheduling, booking me for the wrong day on more than one occasion. After dealing with all of these issues, the most disappointing part was that the treatments themselves produced no noticeable results. Overall, the experience was disorganized, unprofessional, and ultimately a complete waste of time and money.

    Photos
    Morpheus 8 Treatment!
    Morpheus 8 Treatment!
    New Years Promotion!
    New Years Promotion!
    Emsculpt Promotion!

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    Emsculpt Promotion!

    SKINnovative - laser_hair_removal - Updated July 2026

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