Sadly, I had a very poor service experience over the last week that causes me to write this review…read more This is after making many efforts to resolve my concerns with Import Specialists. After having a coolant flow control valve installed and an oil change on my Prius, I was NOT provided a receipt or invoice at checkout from David the service representative due to printer issues in the office. I am one of those owners that keeps all records of service and am very meticulous with maintenance. He agreed to email me the docs but after two days I received nothing. I then called the office to leave a message to inform David to send (or resend). No results. Soon after I received a "courtesy text" from David asking to rate Import's service. I responded letting him know that I had not received my reciept/ invoice. Once again, no response. I recently called and asked to talk to Import's owner hoping to get results. Was told that she was on the line with another customer and would call me back to talk. Still no return call or results. At this point Import Specialists has not provided me a receipt/ invoice and is unwilling to return my calls, texts. I've been a regular customer of Import since I moved into the neighborhood approximately 5 years ago. I have trusted and received service that met my expectations at each service interval. Despite my many efforts for follow up I am disappointed that Import has not met my expectations for reasonable customer service and I can no longer trust the company to continue my vehicle service.

STAY SAFE, STAY AWAY FROM IMPORT SPECIALIST. Beware - the staff at Import Specialist (auto repair)…read moreon LaPorte do not wear masks, even when interacting with the public. I was dropping my car off for an oil change and when I asked about their non-mask wearing they gave me some line like "we don't have to because we all have sports induced asthma". They then laughed at me when, not wanting to touch possible virus spreaders, I tossed them my keys. I left but called them after I got around the corner when I realized I hadn't told them about having the appointment. I asked them to call me when they were done with my car and to please not laugh at me, that I didn't laugh at their lame sports asthma excuse. They then refused to service my car. KEEP YOUR SELVES SAFE - AVOID SUPER SPREADERS LIKE IMPORT SPECIALIST ON LAPORTE AVE!

Great work and honest prices. Lewie went out of his way to fix a problem that was out of his…read morecontrol and went above and beyond. Dash was armor-alled and the car looked great when I received it. Drove all the way from Denver to get my car fixed because I knew it would come out great. Would recommend LPM automotive to anyone needing body work or any other car related problems.

Lewie went out of his way with a busy schedule to check out my car. The wife and I were driving…read morethrough Estes Park when we heard some noises from our car that made us feel a little uneasy. I found him on yelp and gave him a call. He told me he could fit me in later that day. He did a thorough check of my car and gave my wife and I peace of mind as we continue our road trip. He will treat you fair and it will be at a great price!

These guys were fantastic. My car looks better than when I bought it, both inside and out…read more Phenomenal work.

Just had my 33 foot RV washed and waxed by these people did a great job in my driveway. Very hot…read moreday but they worked hard and got it done.

Great service. Employees were all very nice. Went here to…read morebuy a new battery for my car. Offer good prices.

They worked on my 2008 Toyota tundra. Cannot say enough good things about these guys while it cost…read morea little bit more. They looked at every little detail and fixed everything in a timely manner. They were priced reasonable. The best part was their communication and tell me what was going on . It's hard to find a good mechanic these days and these guys delivered. Great people to work with highly recommended. I'll be taking my truck and cars here in the future..

This driver was on the spot ready to tow me, after I had just gotten off the phone with my…read moreinsurance company's towing. They were gong to be at least 2 hours away from picking me and my vehicle up. Needless to say I went with these guys. It was considerably more expensive. But I felt better doing this than waiting on I-70 wb @ 200pm on a Friday.

We had a great experience with Dad's Towing Services today. What could have easily been the low…read morepoint of our day turned into a much better experience thanks to Elijah. We had family visiting from California and took them up to the mountains, but unfortunately our vehicle broke down near Echo Lake Lodge. Elijah arrived quickly, was professional, personable, and made a stressful situation much easier to deal with. The ride back to Denver was actually pleasant, and we truly felt lucky to have such a kind young man helping us out. Highly recommend Dad's Towing Services!

Wouldn't even give a round about quote without looking at the car which is understandable so…read moreexplained a little about it. Even after explaining a little bit of the situation to her she told me she didn't want to waste her time or my time with giving a quote because it would take to long. Have called 2 more places since then and explained the samething to them and each gave quotes after about 10-12 minutes. Do not recommend at all.

Adam's the best. He's back full time March 10, 2025. Have all my family's cars serviced by him…read more He fixes and maintains autos right the first time and I don't have to waste precious time constantly going back to other dealers/mechanics who are not as diligent in carrying things out. He truly is a master mechanic. I'm a bit scared to give this review since I'm scared he's going to get flooded with customers, but going to take my chance here, since he has gained my hard earned trust after I've been let down so many times by other mechanic shops and stealer ships servicing centers last couple of years.

These guys are extremely proficient at what they do they send me pictures of what the problem is…read morecomplete the description of everything that needs to be done with the price quote they don't proceed until I give them a call and give them the high sign to keep going I really enjoy working with these guys. These guys are really a pleasure to be working on my car

Don't use Stonum Automotive if you value your car and your wallet. I spent about $8000.00 last…read moreApril on major repairs. So far both the new CV joints they replaced have had to be replaced, I am now having to replace the rear struts because either the strut or the installation was faulty. I will not return to Stonum Automotive to fulfill the warranty because I no longer trust their competency or their honesty. Several things make me wonder about their competency and/or honesty as when I decided to have another mechanic look at the car, one that has very high ratings, they found some questionable conditions in my car. One of these was a belt for the alternator- excuse my lack of mechanical knowledge, that was the wrong size. It was too small and near breaking. Was this incompetency or more? I don't know. But no matter what I will never go to Stonum automotive again. If I could give them a negative review I would. So far, I am having to pay another $2000 + to fix their incompetency. I had used Stonum for several years and feel my trust was totally betrayed. If I could give a negative review I'd give them a -10.

Love Automotive Authorities. Going into an auto shop as a female has always made me anxious. I…read moredon't know a lot about cars and always feel like they are trying to get me to do stuff that isn't needed. With Automotive Authorities they are extremely detailed when telling you what needs to be done now and what can wait. They operate with Honesty and Integrity. Will definitely be taking my cars here from know on. Cory and his team are AMAZING!!!!

Andy and Dillon provided great customer service, and excellent mechanic work for our 2012 Jeep…read more Thank you, Automotive Authorities!