DO NOT use these guys under any circumstances…read more i used the company when jade was there and he was great which is why this place has so many good reviews. the new person who runs it though is a scammer and will schedule something with you and then ghost you the day of

They moved me from my apartment and then from my pod storage unit into my house. Each time jade and…read morehis crew moved swift and fast! They had all the necessary equipment to make sure my furniture was protected and nothing broke. Additionally, they were able to put together my queen sized bed before they left! Prices fair and reasonable, if I move again, I'll call them!

Damages property, takes 0 responsibility, gets your job involved and gets you fired. Stay away!!!…read moreThis man damaged my house, made false claims about me and refused to show id and give insurance. The owner threatened me and had an attorney contact me before a claim was even filed!! Now I got fired because they wont do business with the company I worked for if I work there because I left a review. Heres more of what they did.

Efficient and professional delivery and excellent customer service. Always reliable and reasonably…read morepriced - highly recommend!

I would give First Class Delivery 20 stars if I could. I was scheduled to move the bulk of my…read morepossessions from my storage unit into my new home on Saturday and my first mover canceled. I was desperately looking for a new mover to help me within the next day. Roy, the owner of First Class Delivery, came to my rescue through Thumtack. He was so helpful and reassured me that I would be moving by the next morning with no problems. I was not disappointed. Will, Jon, and Nefti arrived the next morning with a huge truck and a smile. They handled my boxes and furniture with the utmost care and worked quickly and efficiently. They were also very careful upon arriving in my new home not to damage my walls or carpet. They quickly reassembled my furniture and placed all the heavy boxes exactly where I requested. I was amazed at the service and all three men were so cheery while doing the back breaking work. It doesn't get any better than First Class Delivery and Roy, Will, Jon, and Nefti! I am forever thankful for their help and highly recommend this mover! They are awesome!

Everything you need in movers: on time, efficient, reliable, professional and friendly!…read more They moved two apartments in under four hours in the rain, including a few large, awkward items through narrow, winding Buffalo staircases. Excellent movers that will make your move so much easier!

No problem, very friendly, very dependable. Good quality so far! This is in Bristol I'm not sure…read moreelsewhere, he has been very nice and considerate.

ASAP delivered a fedex package to my home and knocked over the mailbox at our brand new home. They…read moresaid they would report the incident to FedEx directly and it appears they never reported it. They were incredibly unprofessional on the phone and I would never willingly engage with them in the future.

If I could do a minus 10 rating I surely would. How companies like this are still in business is…read morebeyond me. We ordered from overseas from Natural Herb Center in South Africa . They used this courier and it has been a nightmare from start to finish. After repeatedly asking for more money for this and that (customs etc which they assured would be refunded) I guess we are screwed as we will not get the product ordered or the money back. They had the nerve to tell us no one was home to receive the delivery. My husband and I are both retired and we were home all day and available. No attempt was ever made to deliver anything. Then they wanted us to pay another $127 for the re delivery which we have refused. Maybe they went to the wrong house but they did not come here. The herb company has agreed to refund our money on their end but we lost more money in the process and shipment. No one answers the phone. When you leave a message they don't call back. They rarely answer your email questions. Just read all the reviews. They speak for themselves. I will be reporting to better business bureau. They should be investigated. Horrible service all the way around.

We ordered a set of chaise lounges from Wayfair about two months ago, and it still hasn't arrived…read more After multiple calls to Wayfair, we were informed that the problem is that Buffalo Courier Services has fallen dramatically behind, and isn't even returning Wayfair's calls! Yesterday, we received an email from Wayfair about this situation, and it's so remarkable that I'm going to include it here: "Our Logistics Manager let me know that this would not be an issue once the Chaise Lounges are located, but that getting hold of someone at Buffalo Courier Services in Rochester is very difficult. If you are able speak with someone at the terminal, you are welcome to make the request. We are working to resolve the backlog at the delivery agent's terminal as quickly as we can." How completely insane is that? Wayfair can't even reach their own subcontractor, so they're basically telling us to see if we have better luck reaching them than they do. Seems like Buffalo Courier Services isn't picking up the phone when they see that it's Wayfair calling. Unreal. Stay far, far away from this company.

Very good service and quick. Wonderful father and son team. Very careful with our house and our…read moreextremely heavy items. Highly recommended.

Their rate when they called me back was significantly more than their original quote. Rate should…read morehave been $435. I had to pay $525. However, moving my items to a storage unit was an easy, enjoyable process. When I asked about the fee discrepancy, the answer was "tax". I think better communication before the fact would have solved these issues. If you use them bear in mind your items may be transported with others' and this could result in not enough space in truck. Make sure you make an accurate inventory before you call. Lessons from my experience. I still owe them $5.