Ask for Melissa Buda as your salesperson! She's at the Design Center there but works at both…read morebuildings. The furniture selection is great now and their pricing has gotten much better over the years. We've bought a sectional sofa, kitchen table, chairs, desk, bedroom set, mattress, all in the past year or so with the Melissa's help. Very patient, knowledgable, and adds value with design questions and matching things, plus spacing with our different rooms and measurements. All of her advice has been spot on so far! Delivery guys have always been great too. Mattress section had decent pricing and quick delivery. Access right off highway and parking simple. Melissa's working hours especially on weekends made things very simple. Easy to get in touch with and let her know when we were on our way so she could show us everything we were looking for quick and easy. Always nice to keep the anxieties down, and not feel rushed or pressured when making big purchases, that's why you have to call ahead or ask for Her when you go in. And always ask for the sale or any discounts!!

Haven't actually shopped here in a while. Guess that's a good thing that the mattress I bought…read moreyears ago from here is still holding up lol. BUT wanted to give Cardi's a shout out for supporting the Narragansett Lion's Club Blessing of the Fleet at the end of every summer. I am not a Lion, just a fishing family out of Pt. Judith, and every year we enjoy the Blessing and have even won once---winning a Cardi's gift card!! Will be in soon to spend it!

If I could give them a negative ten I would. I I was originally looking at a table set and messaged…read moresomeone online about the material about the chairs and I got...the page just says fabric. Wow thank you I can read, clearly your under qualified for your job. I wouldn't have messaged you if I didn't wanna know what kind of fabric but I guess that was too much for you to process. I finally chose another table set got the date of when it was supposed to show up the time was 12-7. The delivery guys didn't sho up until 8:30 at night to not even have my table. I had to contact the store to find out they don't even deal with online orders and all I got told was well you have to call where ever you ordered it from, no number to call no information, just hung up on. The next day I had to contact them again to find out it was supposed to be dropped off and it was supposed to be 12-2, I call again it's ten mins of 2 and again no call from anyone and I am pissed I say I want a refund, the owner gives me attitude says fine I'll give you a refund and has the nerve to hang up on me. Absolutely unprofessional, disorganized, these people don't know their ass from their below. Don't waste your time or money. Go to jordans and spend the extra money. Oh and by the way they charge you and extra hundred to bring it in the house and not even assemble it, you have to do all the work. Enjoy!

Horrible service. 300 for a besframe. it broke within a week sent out repairmen who came and did a…read moreshoddy job of fixing it. Broke again within one month. Asked for a refund, nope cant do that, then I asked to just atleast send guys over here to take the bed apart and get it out of my apartment and apparently thats not there responsibility. Terrible costumer service no english speaking at all and just send you around in circles till you give up. That's ok tho because I'm going to dispute the charge w my cedit card company I'm not paying for this crap. Never go here.

Had a great experience here!! Husband and I were shopping around for a while looking for a…read moresectional, we went to all the usual furniture stores, couldn't find anything that was quality and had a good price, we went to Gilmore on a whim and were very pleased with the owner and all he did to help us! We ended up purchasing a sectional from this store and had it delivered for free the same day of purchase! Will go back when we need anything !!

Steve, the former owner, was most helpful in picking out the perfect chair for my husband. The…read moreprice was right. It was delivered the next day. I will go back if I need anything else. Tara Granahan was right!

Stellar experience with certain workers in store BUT they sent us the wrong color couch, 2 hours…read moreafter the window. :( not enthused about that aspect but the beginning experience with Ashley was good.

How said furniture shopping it's easy. Let me tell you at this store actually it is, the staff is…read moreknowledgeable and pleasant. Making your experience a delight. A wide range of choices for all likes and styles. This store offers a good variety of furniture, tables and bedroom furniture. Well can I say. If you need furniture this is your store.

These guys are awesome. So dedicated so detailed oriented so kind and so helpful. They give great…read moreinsight and have always been a great resource for our design business.

I recently had an exceptional experience at Cabot House in West Warwick, RI. This store is tucked…read moreaway, and the facade is very unassuming. I was pleasantly surprised with the selection of well-made furniture inside. I was blown away by the designer consultation. My husband and I received excellent guidance on how to pull our living room together, while staying within our stated budget. Katie provided some great ideas about our layout. She selected items that really enhanced our room, that I may not have chosen on my own. The consultation was followed by friendly, yet not overbearing, customer service. The delivery/installation of furniture was also swift and professional. I recommend asking for Katie if you are seeking designer guidance, or a great customer service experience.

In september, I received delivery of the Riley Ash chair. It has been 3 months since I received…read moredelivery of it and because of the high density foam used in the cushion it is nothing like the one in the showroom. I found out recently that the one on the showroom floor had been there for over 10 years! Even the manager said it's a very hard share and nowhere near representative of what you will receive upon delivery. I have a bad back and Bone degeneration in my spine. This chair was so uncomfortable I couldn't even sit on it without using multiple pillows and blankets under my butt! I finally went to the store, saw a manager in person, and they refunded the Riley Ash chair and I used those funds to purchase the Trevor recliner, which arrived today. It hasn't even been broken in yet and it's more comfortable than the Riley Ash chair was after 3 months. So my advice to you is when you go to the store, ask the salesperson how long the display has been on the floor and what the break-in period is, and what it should feel like when it's being delivered. What is on the sales floor is not representative of what you will have delivered unless you buy from the cash and carry room.

I love Bobs Furniture, I really do but there protection plan sucks. I went back on my word from…read moresome years ago and I purchased a new couch from there. That was almost five years ago. There is a tear on the back of the couch that the cushion rest against(on the seam). I reached out to the warranty people and like before they said they couldn't do anything about it. I went to the store. They have started working with a new warranty company. They told me to try and see what happens if they could help. I reached out, they had my info in there system... according to them they denied my claim !! And it says they fix tears. What is the sense of having and/or buying a warranty if it's going to get denied. My warranty is up this September. I'm so done with this.This is the first time I had to put in a claim. This is ridiculous. People don't waste your money on the warranty/goof proof because it seems anyway they can get out of fixing they will!!!

Well I enjoyed my exp w/ my salesperson. The delivery took place this week...one item. Had some…read moreimperfections. I pointed them out to the delivery crew and explained that I was told by the sales people not to accept anything that wasn't perfect as they wouldn't take it back later. I expressed that the peace had some indentations and would like it to be returned. The delivery crew then proceeded to say...why don't we just have somebody come out and fix it. I said because I was told not to take anything that wasn't perfect because only at time of delivery would they accept it back. Therefore, I like to have it removed. The person in charge continued to try to pressure me just to accept it. When I said no they became very angry and stormed off with the product. They had to return later with a different item that somehow didn't make it on the original truck. The r&f tracking device shows you when the crew is close. My time changed throughout the entire day. It was supposed to arrive at 11:30, 12:00, then "soon", 2:45, 3:30, again "soon", 5:00, 5:45, 6:15 or 6:30 p.m.. it was the exact same crew that left in a huff in the morning. While they were at my place, a person from r&f called to see how my delivery went. I was very specific about my experience and how disappointed I was. I also expressed that I thought was outrageous that I was paying for delivery. That first had a a defected item and then for a second item that took all day despite their tracker showing all different times. It was beyond inconvenient. It felt personal. It took several days for them to be able to bring a replacement piece. However, I would swear hand to God that it was the exact same one they had delivered before due to where the divots were. I am so frustrated with this company that they treat customers so poorly that all they care about is the money. There are so many other furniture companies out there. Please don't waste your time with r&f!

For months now we've been looking for a new livingroom chair to fit in a small space…read more Shortly after we walked in a sales associate approached. He asked what we were looking for to point us in the right direction and let us know where to find prices. He also explained some pieces are available in other colors and where we could find that information. Then he left us to wander the floor. Some items on display are the item you get. The tag will specify 'floor model' if this is the case. It's quite a large space. Most pieces are set up as you would find them in your home with side tables, lamps, wall decor and so on. Everything is for sale of course, not just for show. They also have bedroom, dining room and other miscellaneous furniture pieces as well as mattresses. If you are thinking of purchasing a floor model, be sure to look it over carefully as what you see is what you get. This goes for decorative pieces too. Sadly our hunt for a small profile, comfy seat, with arms, and possibly the occassional nap, continues. We'll drop in another time to see what's on offer.

This store has an amazing selection of furniture, much of it made in the USA. You can select your…read morefabric and style you like. I also found the customer service to be very helpful.

My mother in law was looking for a sleeper sofa recently and Jordan's is one of those places where…read moreyou know you will find lots of selection, brands, and price points. This Jordan's store is huge...it's two floors and it has a nice layout for different types of room furniture. A few people approached us to see if we needed any help, but we leisurely walked around the store checking stuff out. There's an outlet section as well as a regular priced merchandise section.

My husband and I were in the market for a set of recliners... something we could both kick back in…read morefor movie nights, gaming, and the occasional afternoon siesta. We popped into the La-Z-Boy Furniture Galleries and sat in what felt like every recliner that was on the showroom floor. Feet up, lay back, feet down, switch! Staff were mingling and available for questions but were not overbearing or pushy. We landed on a somewhat modern design; one we were both very pleased with. At the time of our decision, the staff person checking in with us was unfortunately occupied with another couple. Despite this, we were helped right away by someone in the interior design department. This was to our benefit in that, we weren't quite sure what color fabric to choose for the uniquely painted room they'd occupy. This employee was very helpful and reviewed the pros and cons associated with each color choice (including shipping time and availability!). Though these chairs were not a cheap spend; I feel we left getting a good deal. The chairs were delivered within a couple of weeks and set up for us in our home. One of the chair backs had a noticeable darkened area on the headrest when we completed a once over. The delivery staff took pictures and when we called the store at opening time, we had no issue getting another chair back sent out as replacement. The new back arrived in no time and it was simple to swap them out. Two (and 1 half) chairs later, I feel we had an overall decent experience.

We have purchased a few items from this manufacturer over the past couple of decade or so. First…read morewas a two seat reclining sofa. We tend to move frequently, and I wanted to be sure the furniture was designed to last. The sales woman was thrilled that I asked and turned the sofa over to show the quality construction. This particular sofa had a metal frame and at one point a bolt came loose during transit, which was easily replaced at the hardware store. That sofa lasted us a loooonnnnggg time. We picked a light colored, textured fabric for this sofa and by the time we donated it, the fabric had a bit of wear to the pattern from kids living on it, but the mechanisms where still working and the seat firmness still similar to when purchased. With the addition of food and pet stains. The living room in our next place was about half the size of the previous one (or smaller), and so we needed a more streamlined sofa. La-Z-Boy had a line at the time that offered sleek lines and a 'lighter' feel as opposed to the heavily tufted and pillowed recliner sofa. We took advantage of their interior design assistance for this new sofa. They sent a designer to our home, she measured the space, made notes of furniture presently in the space (TV stand, end tables and so on) and we made an appointment to meet her at the showroom when convenient for us. As she knew exactly what size our room was and what furniture we had, she was able to enter all the details into a computer program and show us different configurations of the room and how they would work. She showed us a few couches that would fit in the space, assisted with choosing fabric and recommended a new lamp. This really made the shopping experience so much easier as there was no guessing about 'will it fit' in the space and we only had to look at the few pieces in the showroom that fit our space instead of having to look at all of them. The showroom itself is not overly large, and set up like living areas w/coffee tables, lamps and accessories that are also for sale. We purchased a vase from them that matches our new décor and I use it all the time. It gives the room a more 'intentional' look vs using a vase you got when someone sent your flowers, or a gift that isn't quite your style. A section on the left as you walk in is just for recliners. There are quite a few varieties. Toward the back left of the showroom is a designated area to meet with a designer and choose fabric swatches for your new furniture. We did purchase a lamp from them and when it arrived, shipped directly to us, the silk shade had a hole in it. We contacted the designer, and she ordered another shade for us at no charge. Other than that, we have had zero problems with the lamp and it's still as lovely today as it was when purchased. There are a dozen or so parking spots in front of the building and another couple dozen along the right side (as you look at the front of the building). Access to a wheelchair ramp is on this side of the building as well. Entrance doors are hands free. During this time of pandemic, hand sanitizer is available to customers directly upon entering the building. All staff are wearing masks, and customers are required to wear masks as well. Customers and staff all took care to keep a minimum of 6 feet apart where possible. We have had our 'new' couch for about six years (or more?) now and it is holding up beautifully. The fabric is still good as new and although the seat may be a bit 'softer' than when we first purchased it, it's also holding up quite well. Over all, we have been satisfied with the quality of furniture purchased through La-Z-Boy.

Had quite the workout here, head swiveled side to side rapidly throughout the whole building, there…read morewas sooooooo much to look at and ooh and ah over! You need to carve some time out of your schedule to do this place justice!! If you come out empty handed there's something wrong with you, lol.

Nice out of three flea markwt. Very large area that is at up nicely but a little crowded. I liked…read morethat the boith areas were staffed by the owners so you could talk to them on any questions. Was a little disappointed that most items weren't marked for prices. I like to have a starting point when I negotiate. But we did find a few items there.