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Beaumont, CA

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Estate Addicts

4.0 (4 reviews)
Closed • 10:00 am - 4:00 pm

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7 months ago

Great team!!!! Arrived on time and clean out went perfect. Couldn't be happier truly recommend.

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10 months ago

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1 year ago

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Shannon S.

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2 years ago

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HomeGoods

HomeGoods

(5 reviews)

I've given the management (Cristina is the name she gave. Older woman straight hair. Shoulder…read morelength with highlights) team at this HomeGoods the benefit of the doubt for MONTHS, but after my experience today, I feel like I finally need to say something. Most of the employees here are genuinely wonderful. Unfortunately, my experiences with Cristina and another female "manager" (because come to find out so called Cristina is only a key holder) have been the complete opposite. Their communication repeatedly comes across as condescending, dismissive, and unnecessarily rude. Recently, I had a return without a receipt. It was a week-old item, and I was simply exchanging it. Cristina asked me, in a very condescending way, "Do you know that we keep track of returns?" Yes, I do. I understand why retailers track returns, and I understand store policies. There was no reason to speak to me as though I was doing something wrong. A month ago I was interested in purchasing a piece of furniture that was missing a rivet. I asked a completely reasonable question: how much of a discount could be offered because of the missing piece? Her response was, "Ugh, I don't know, a PENNY!" Excuse me? It wasn't even about the discount at that point. It was the attitude and the way she spoke to me. She then called another manager over and asked, "Do you even see a missing rivet?" Again, it felt dismissive and confrontational over a simple customer question. I own a customer service business, employ a team, and represent multiple brands. I understand policies. I understand that employees cannot simply give customers whatever discount they want. What I do not understand is why basic kindness, empathy, and professionalism seem to be so difficult here. Customer service does not mean breaking policy. It means knowing how to communicate the policy respectfully. Be empathetic. Be relatable. Offer an alternative when possible. And if there isn't a solution, simply be kind in the way you explain it. That is Customer Service 101. Today was what really pushed me over the edge because she said "No! I am not moving a unit for you if you don't pay for it! I am not doing that makes no sense" I've shipped at home goods all over OC and IE-- yes you can. And most do. I happened to not have my business card with me for this business purchase. When I called afterward to address what happened, I was told, "Oh well, I have a lot of great customers." That response was honestly shocking. What does that have to do with taking accountability for how you spoke to one customer? Having positive interactions with other customers does not invalidate a negative experience or excuse poor communication. The attitude sometimes feels as though a return or discount is coming directly out of the employee's paycheck. Customers should not be made to feel guilty, uncomfortable, or like an inconvenience for asking reasonable questions. This community asked and waited for a HomeGoods for YEARS. For many of us, shopping at HomeGoods and Marshalls is something enjoyable -- somewhere we go to browse, decorate our homes, and honestly just clear our minds for a little while. Management should not be ruining that experience. Today, I walked away from a piece of furniture I genuinely loved and was prepared to spend approximately $500 on because of how I was treated. I left without purchasing it, and at this point I'm not sure I even want to return to this location. Management represents the company while they are on the clock. The goal should be for customers to leave wanting to come back. Policies are policies. I respect that. But the delivery matters. The attitude matters. The way you speak to your community and your customers matters. Most of the employees at this location are an absolute delight, which makes these repeated interactions with management even more disappointing. I sincerely hope this feedback is taken seriously because this store is part of our community, and customers deserve to be treated with basic respect. Do better.

Bought a beautiful green velvet storage bench from HomeGoods and was told they could hold it for up…read moreto 3 days. When I returned on day 2 to pick it up, it had noticeable scratches that weren't there when I purchased it. I spoke with an associate named Silvia, but unfortunately she wasn't very helpful. When I asked if another location had the same bench, the response was a quick "no" with no empathy or attempt to help find a solution. Not everyone excels in customer service, but the interaction was disappointing. What frustrated me most was that I had specifically asked for the bench to be stored in the back, and they agreed. However, when I arrived, it had been left in the front with other furniture. Since the item was damaged while in their possession, I ended up getting a refund. My advice: if you purchase furniture from HomeGoods, take it home with you if possible rather than leaving it on hold. Hopefully this was just an isolated experience, but it's something to keep in mind.

Beaumont Swap Meet

Beaumont Swap Meet

(42 reviews)

$

I've only been to their Saturday event, so I wouldn't know if the Wednesday & Friday events are…read morebetter attended. As some reviewers have already stated, the number of sellers (for Saturdays anyway) has really dwindled down in the last 5 years or so. If you want one of those swap meets where there is junk food everywhere, the same China produced big butt jeans, tops, t-shirts, boom box blasting music and massive crowds, this place is not for you. Here you will find at good prices beautiful plants, fruit trees, great produce, tools, auto accessories, cell phone/watch/sewing machine repairmen & accessories, the most amazing roasted peanuts! And yes, lots of locals bringing in their garage stuff. We only drive 35 minutes but we're avid thrifters so we extend our trip to the local thrift stores in both Beaumont/Banning and even Hemet to round out our treasure hunts. There's plenty of closeby parking and the entry fee per person is only fifty cents. Don't come here on an empty stomach as there is only "snack bar" food; not good at all. I always bring my water so I haven't noticed if there's water fountains or not. There are running water restrooms which are kept clean as well as a bank of porta-potties towards the rear exit gate. There are trash barrels as well so you can get rid of your trash. Lastly, in some of the older reviews, I noticed people complaining about paying fifty cents to get in, no vintage items, "garage trash", complaining about not being told they needed a hand stamp to come back in and being turned away for bringing a non-service dog into the swap meet. It's too bad that others will take your lack of common sense into gospel and not come and patronize a community event where out-of-town vendors and local folks are trying to make an honest dollar.

Overpriced vendor spaces for what it is! Van Buren Swap meets is much nicer for the money and much…read moremore traffic. I was recently at the Beaumont swap meet on a Sunday. The spaces were full however most looked like junk from the garage, and not many people buying anything. Very few vendors are selling new items. I would not recommend this swap to sell new items, it is great to sell old clothes, tools, and junk from your garage. The Swap meet is empty on Wednesday not even one full aisle they spread them out to make two rows. Saturday is not even half full. One might think they would drop the prices on Wednesday and Saturday in half and try to fill the place however this is unlikely so I will move on to greener pastures.

Kohl's

Kohl's

(70 reviews)

$$

" The Best Managers Ever ! "…read more I ordered several items on line from my Kohl's account totaling about $165.00. 2 weeks after I ordered, Kohls sent me an email stating that everything had been delivered. But that was incorrect ! Two of my more expensive items I ordered never showed up, and Kohl's still was charging me on my credit card for my orders which did not show up. I had used $20.00 of my Kohl's cash to purchase my orders and Kohl's was not going to give me my kohl's cash back to me. I called Kohl's corporate office several times and nobody seemed to care or knew what they were doing. So I got very upset and took the other items in my order I received back to the Kohl's store. I asked to speak to a Manager at the Beaumont Kohl's store. Kameran Meyer the Store Assistant Manager was so nice as he listened to my story about what happened and how Kohl's took away my Kohl's Cash and messed up my order. Kameran told me that he would reorder all of the items and give me my $20.00 Kohl's Cash back to me. He said he would also give me a Big discount % on my total order price, because of all the trouble I had with Kohl's. Kameran really cared about me ! He did not try to blow me off because he was a manager for Kohl's. He wanted to do the "Right Thing " for me the customer, and was upset that Kohl's had treated me the way they did. I was blown away at how nice Kameran Meyer was to me, and what he did for me. Kameran also gave me his card, phone number and said for me to call him if anything else did not go well. Several days later I received my new order and everything was fine. Several weeks later I went to use my $20.00 Kohl's cash coupon that Kameran gave me for another order, but noticed that it had expired. At the time Kameran gave me the Kohl's cash coupon back, he did not inform me that I would have to use the Kohl's cash that quickly. So I drove down to the Kohl's Beaumont Store and spoke to another assistant manager because Kameran was not there that day. I spoke to Sara Conte the Assistant Store Manager and told her about my detailed story that happened to me. Sara was also so nice, and did not hesitate to take the $20.00 Kohl's cash expired coupon that Kameran had given to me and upgraded it to another valid $20.00 Kohl's cash coupon. Again Sara also really cared about me the customer ! Breecie O'Neal the Store Manager should give both of her Assistant Store Managers Kameran & Sara and award for taking care of their customers, and making their Kohl's store in Beaumont so good. Thanks Kameran and Sara for doing the " Right Thing " !

Great service. Kelsey has great customer service…read more Store is nicely organized. Has a great selection of clothing. Very clean.

Estate Addicts - estateliquidation - Updated November 2026

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