I never got to see Dr. Michelle Malcolmson. When my primary care M.D. dropped her practice…read moreunexpectedly in June 2025, she recommended Dr. Malcolmson at Stanford Medical in Emeryville. Dr. M's earliest appointment for me as a new patient was four months in advance, in early December, so I took it and waited. However, on the very morning when my appointment day finally arrived, her office called to say that she was ill and that I had to re-schedule my appointment--this time for a date a few weeks later. Some days before the date arrived, however, I was once again called by her office, this time to be told that the doctor had left the practice, and they had no idea where she had gone to. Since Michelle Malcolmson knew full well in advance that she was leaving Stanford Medical, she should never have allowed me to dangle for months under the mistaken impression that I was going to see her. By so doing, she caused me to waste much valuable time before I could see another other physician as a new patient. I call that irresponsible and heartless.

I wish I could provide a care review. My primary care doc retired. I waited a couple of months for…read morea new patient appointment with Dr Makcolmsen. Less than 2 weeks before my appointment it was cancelled. Her next one is two months out. No explanation for the cancellation and no guarantee it won't happen again.

I do not recommend this clinic from my experience as a patient…read more Poor assessment & clinical management. Waisted time & money going to Lamorinda Gynecology & surgery. Dr. Christianson's first question was if i live in Lamorinda. As a Nurse, I asked how her surgical approach for endometriosis surgery. Her answer was a bit questionable to me being in the field and after research & second opinion at UCSF. That is not the best option I will go for. My endometriosis has improved by 80% with UCSF non surgical recommendation. You only have one set of reproductive organs. The bay area has the best endometriosis doctors in the nation. There are other established programs (Stanford, kaiser, south). It was a mistake to go here because it was close to home.

I highly recommend Dr. Cheruba Prabakar…read more Over the last two years, she has helped me navigate everything from future fertility decisions after having three children, to breast cancer risk given my family history, to now exploring hormone replacement therapy and all of the nuances that come with it. What I appreciate most is that she takes the time to look at the whole picture. When needed, she's connected me with other specialists and helped me build the right team so I could make informed decisions with confidence. I've sought information through various third-party women's health companies, but none have come close to the depth, thoughtfulness, and individualized care that Dr. Prabakar provides. I'm learning that HRT is rarely straightforward, and what will set her apart is how carefully she reviews my history, symptoms, and bloodwork before making recommendations. Her bedside manner is warm, knowledgeable, thorough, and never makes me feel rushed. As a physician affiliated with Northwell Health, she brings a level of expertise and professionalism that has given me tremendous confidence in her guidance. Private care is certainly an investment and a luxury for most, but I genuinely believe Dr. Prabakar saves her patients significant time, confusion, and heartache by helping them make thoughtful decisions from the beginning. I leave every appointment feeling informed, supported, and confident in my next steps. I feel incredibly fortunate to have her in my corner.

Dr. Cakmak is an exceptional reproductive endocrinologist--hands-on, intelligent, and genuinely…read morecompassionate. He never treats you like just a "patient"; he treats you like a person, listening closely and offering thoughtful, expert guidance. I have severe DOR, and Dr. Cakmak has supported my husband and me with incredible care and determination, always working toward the best possible outcome--and he has truly delivered. Our last RE left us feeling completely hopeless. We searched everywhere for help until my UCSF neurologist referred me to Dr. Cakmak. From our very first meeting, everything clicked. He draws everything out on paper, takes his time, and makes sure you understand exactly what's happening in your body. He is, without question, a true genius. What we appreciate most is his care, compassion, and commitment to our future goals. Five stars hardly feels enough for Dr. Cakmak and his team--Jill, Katherine, and Rae! They are truly the best in the business. You are in amazing hands with them!

I strongly advise seeking care elsewhere…read more You may meet your doctor at the initial consultation, but don't expect to see them again throughout your cycle. While you're told that your doctor will be "supervising," in reality you're shuttled between different providers: a nurse does your ultrasounds, another doctor reviews them, that doctor sends a note to a nurse, and finally the nurse calls you with instructions. This game of telephone is not only impersonal, it also led to miscommunication and errors in my care. And if you actually have questions for your doctor, good luck. The experience felt HIGHLY impersonal. If you have questions, you're told to ask your nurse , who often doesn't know and has to forward them to your doctor, who may or may not ever call you back. Often resulting in hours of waiting with anxiety. While this clinic may have decent success numbers, the process feels more like standing in line at the DMV than receiving supportive, personalized fertility care. With so many other options in San Francisco, I would not recommend choosing this clinic. Do not be fooled at the consultation.

I have previously done an egg freezing cycle, so I came in with prior knowledge. I switched…read moreemployers and now have Progyny, and I wanted another cycle done in SF. I interviewed Spring, Pacific and RMA. RMA seemed the most knowledgeable and had the best lab rankings. My cycle came out amazing with a great yield (25 eggs) and a good maturity rate (17 eggs or 68%) Both were higher than my prior cycle when I was several years younger. I had a good connection with my doctor Martha Noel, who was very knowledgeable and helpful. My retrieval was done by Dr. Scott Morin. My criticisms are honestly small nit picky stuff of minimal value. The real value was the communication, minimal wait times during office visits, and the high egg retrieval yield. I never waited more than a few minutes for a response over the Spruce app from the nurses. Dr. Noel did personally respond to a few of my questions and checked in with me as I neared the end of the cycle. Will be doing my final egg retrieval with RMA in a few months due to the high quality of service. Thank you!

My wife and I worked with Dr. Kort and now have a 5 yr old and a 15 month old. We joined when they…read morefirst opened in SF so we had a great experience. We saw the same doctor, nurse, and front desk people. It was a smaller operation back in 2020 but we always knew RMA would blow up once people discover how awesome they are. For reference, we wasted 18 months (and $15,000) at Laurel Fertility before coming to RMA. When we went back to try for our 2nd child in 2024, the practice did grow significantly. We will admit the second time around, it felt less personal, but that is OK because we still got great care. Spruce was just as awesome as before and all our records were saved. IVF is a numbers game and I feel like their protocols are spot on. I purposely waited until we are all done with kids before I write this review. We are blessed to put this IVF journey behind us now and we absolutely give RMA (Dr. Kort and Dr. Morin) all the credit.

Dr. Farrokhi is an excellent doctor. She is very knowledgeable, patient, and kind. I had my thyroid…read moreremoved last year, and she has carefully adjusted my medication to help keep my thyroid hormone levels in the normal range. I also have hypertension, dissection and osteoporosis, and she always listens carefully to my concerns and explains my treatment options clearly. I feel comfortable asking questions and confident in the care I receive. She is truly the best doctor!

This is one of the best doctor. She is very thorough and listens to her patients. She put me at…read moreease about my condition. She is an amazing doctor and I am very happy with her.

I got a bill of almost $400 for a 15 min video call during which we discussed a referral for a CT…read morescan I couldn't even get as my insurance doesn't cover.

I have been under the care of Dr. Saifullah for several years, and my experience has been nothing…read moreshort of outstanding. From the moment I met her, I felt a genuine sense of compassion and warmth. She always takes the time to listen attentively, ensuring that I feel heard and cared for. I had a life changing diagnosis because of her that had been missed for years by other doctors. Something felt off to Dr Saifullah during one of my visits and she ordered more tests that ended up with a diagnosis that was unexpected but explained what had been going on for years. I will forever be grateful for this, her care, her support, and comfort during this time. I'm just a patient, yet she genuinely cares about her patient's wellbeing. This level of empathy was truly unmatched and so appreciated. Her care for more simple things like the "I don't feel good" is just as great. Dr. Saifullah is a shining example of what every healthcare professional should aspire to be.

What a privilege to be under the care of Dr. Alexandra Haessler…read more As a woman advancing in years I went to see her regarding an overactive bladder. Dr Haessler combines exceptional clinical skills and efficiency with a warm and personable manner so made it easy for me to discuss an embarrassing issue. I now have a strategy and the specific support needed to address this. Her clinical support staff were also warm and efficient. Thanks to all!

Very knowledgeable and takes care of business. She's fun and doesn't scare you. Great care…read more Highly recommend Dr. Haessler. She's in San Francisco and Novato. Her staff are very competent at what they are do and are extremely friendly and fun.

I am also bummed that she is closing her practice. I was only able to interact with her a few…read moretimes. After multiple medical errors over the years by other doctors, that many doctors refused to properly document, she took the effort to review my records and provide the most accurate medical record that I have had since the first error in 2010- proving to be the most ethical doctor I have ever interacted with. It takes a special person to stand up against the flow in medical systems. She is that type of person. The type that would stand up and say that is wrong. Ethical enough not to work for system that were no aligned with her ethical integrity. A very rare find. She even found the root cause of the of the issues that were missed for years along with doing a very thorough GI work up-greatly improving symptoms and lessening risk damaging other organs. Noting that I have been going to a Functional Medicine GI doctor and did not have such a thorough GI work up. I wish her the best and hope that everything is ok with her. We are not sure why she ended up closing her practice, I hope everything is good, but rating her closing her practice is not rating her as the excellent doctor she is. I wish that someone as smart and ethical as her would be filling the space-but that isn't happening-sadly.

So bummed she is closing her practice because she is the best PCP (if not one of the best doctors)…read moreI've had! I started seeing Dr. Michaud last year after my former FNP (and awful GI doc) ignored some serious symptoms. She has a great bedside manner, is smart, proactive, and thinks outside of the box. She even came up with possible diagnoses other specialists missed. Although we never figured out the cause, she took EVERYTHING I told her VERY seriously. As a veteran patient, I cannot count how many doctors downplay or ignore serious symptoms. Dr. Michaud not only does the opposite of those doctors but should also teach other doctors how to take their patients' concerns seriously. I was able to get in the following week after scheduling as a new patient and never had difficulty getting appointments. Her receptionist, Annabelle, and her MA, Rachel are friendly and helpful. I wish I found her sooner and had more time to be her patient. Thanks Dr. Michaud for listening to me and helping me as well as serving as an example for the care I hope to provide my patients as a family physician one day!