Bought the Groupon for this place on late last year. I tried to make an appointment a couple of weeks afterwards. I called the 916- 455-1975 number Groupon have provided and it was no longer in service. I have called the (916) 753-5906 number that is associated with their Yelp page at least 5 times and the mail box is full - It also never rings a line. I have no idea how to contact this business, but it's not for lack of trying. Groupon kindly refunded me the money and I went to another place to get massages. read more

I got a great deal through Groupon but it's a nightmare getting an appointment. I read the mixed reviews and thought it couldn't be that bad but it was. When you try calling no one picks up and you're unable to leave a voicemail because the mailbox is full. I got in contact through messaging the business through Facebook. But it took me almost three weeks to book my appointment. Granted, this was during December so I know it's a busy time, but if that's the case put a note that the business will be closed. The massage was fine, I felt less tense after but if there's anyone at all in the business you can hear them which takes away from the experience. I would have come back but the service was so bad I won't go here again. read more

7/15: Greatly disappointed at this place. I scheduled a 90min massage with them, arrived on time, only for them to tell me that the massage therapist, Melissa wasn't available. The person I spoke to was very apologetic, and even offered a $10 discount and a free facial. She re-booked my appt for today and ensured I'd get a phone call from Melissa confirming my appt. Obviously, I never got a confirmation call. This is unacceptable and UNPROFESSIONAL. Will not be going back to this place, and I urge everyone else to be more cautionary when booking appts here--because even if you think you booked one through one of their staff members AND show up in person to make an appointment, that doesn't mean you'll get one. Ridiculous that you even call yourselves a business when you all cannot do something as simple as honoring your booked appointments. EDIT 7/16/18: Let's be clear, Leslie also guaranteed that I was going to get a confirmation call prior to my rescheduled appointment by you, Melissa. And when did you decide to call me? Right after I submitted this review on Yelp (which is the time of my rescheduled appointment). Just like the other reviews I read, you're only punctual when someone gives you a bad review on Yelp. Don't even attempt to gaslight me and try to save face on Yelp. I have receipts showing you called @ 11:29am. Was that your attempt to confirm for an appointment? Does someone have to teach your business that PROFESSIONAL confirmation calls are done with plenty of time prior to the appointment? I guess people have to teach you how to leave a voicemail, too because you sure didn't do that either. read more

Essential Treatment - Massage Therapy Near Me - Sacramento, California

Made a huge mistake and bought a three treatment Groupon with Melissa. The massage itself was average. She'd had to reschedule, but so had I, so I didn't think much of that at the time. As it was a Groupon for prenatal massage I thought the table would have been more comfortable and it wasn't, just a hard standard massage table, laying on my side with a pillow in between my legs, disappointing. I let her know the areas that hurt, but she clearly had a pattern she followed and my shoulders and feet were left dissatisfied. The hot rocks were really, really hot (and I like hot, so this threw me off) and didn't seem to do much. She wasn't friendly, just sort of indifferent, but I didn't think much of it because everyone should be allowed to be how they are, right? Aaaand then for the past month I haven't been able to make contact. And I'm pregnant. And I need a massage... and she's not making herself available for one. I looked up the reviews on Yelp before I bought the Groupon and it looks like since then I'm not the only one having these issues. Once my first massage was done in July it was impossible to redeem the two others--I left 5 messages and called multiple more times, but even when I left information on specific appointment times I only got one generic message during my work hours and no other attempts to contact me, and even this didn't respond to my specific appointment time requests. It got to the point that today (at the end of September) Groupon actually credited my remaining certificate amount... even they knew it was time to give up. (This also bothers me because she may be keeping money for a service she didn't render, once a Groupon is redeemed it's gone.) I support small businesses. I hate writing bad reviews for them. But what I hate worse is people taking advantage of people who are pregnant and won't provide a service to them after they already have their money. Even as I write this I regret having to--but the last thing I want is someone like me to shell out $100 and get ripped off like I did. Please beware. Whatever response the owner has doesn't really matter--if you don't want to take my word for it you'll see for yourself. The only way to fix this is for her to do better for others in the future who will vouch for the fact that she changed these practices for Groupon customers. read more

I would give ZERO stars if I could. Melissa does not respond to texts, the business phone is always turned off and voicemail is always full/not set up! I redeemed a Groupon back in February 2019 for a prenatal massage and purchased a prepaid package of 3 prenatal massages directly from her after my appointment. I redeemed one massage in May 2019 and had to reschedule my June 2019 session because I began having pregnancy complications. I wanted a refund for the two remaining massages at that point since it was so difficult to get in touch with her back in June. She ensured me that I could use the remaining massages after giving birth. However, she has not responded to any communication (texts and voicemails) since September 2019. Please save yourself the trouble and your money for a better business especially one related to prenatal services. read more

I don't even know where to begin. Iv never been so upset with a small business before in my entire life. I wouldn't have even given this place a half star if it was available. I'll start off by saying this prenatal massage that was purchased on Groupon was a gift from a friend. The previous one she had purchased dicked me around as well so she had to get a refund but then came across this place. I read the reviews and understand that Melissa has had a problem with having to reschedule on quite a few people. I spoke with Melissa back on April 20th (two months ago) she explained to me that I needed a doctors note which took my OB/GYN two weeks to get to me. Since then I had went through quite the unfortunate events. I was in dire need of this massage & just wanted to relax & relieve some stress. By the time I was capable of making an appointment I spoke with Melissa again (just yesterday 6/25 she told me she was booked up for the next two weeks & was only available the next day. 2pm being the latest appointment she could take. I then rescheduled another appointment I had else where so I could be there to receive my prenatal massage I was dying for. Unfortunately I'm not off until 2pm & I work about 30-40 minutes away from the location. So I had to get off an hour early to be there on time. I arrived 20 minutes early but the door was locked & the open sign was still out. The lights were off but there aroma therapy lamp was still on. I figured maybe she's just a 1 person therapist & is in the back finishing up a massage. She could have very well been on a 30 minute lunch beak too. So I waited, I called to inform her I was there early & waiting outside. It's 92 degrees outside & the benches were placed in the sun. I traveled 40 minutes to get there & needed to use the rest room & had very little water to drink. Mind you I'm 5 months pregnant & in my black leggings waiting patiently. 2pm came around & still there was no sign of her. I called once more but was forwarded to her voicemail. I waited for another 25 minutes (2:25) & was getting ready to leave because I was feeling dehydrated & sick from being in the heat. She called me seconds later & I let her talk for about 2 minutes before even saying a word as she was giving me some excuse as to why I wasn't given a courtesy call. She said something came up & she's called everyone in her schedule book but don't know how she skipped me. She then asked to reschedule me which made me very upset due to the fact that I had been there waiting for nearly an hour, I took off from work an hour early so not only did I lose out on money, I waisted my gas traveling 40 minutes there, & waisted my time. I had just spoke with her the day before she knew what my situation was with work, the distance in which I was about to travel & also knew I was pregnant. She has no respect for other people & was very unprofessional about her business & the way she spoke. She tried offering me a free massage but explained to me that she was all booked up & had to remind about 5 times that there where cancellations all the time. So the chances of her doing this to me again where very high. It wasn't about the price of a $70 massage that I was worried about it was all the unnecessary obstacles she made me jump through & the lack of respect she had given regarding the entire situation. Then when I asked what day she was available she was very adamant on having me get a refund from Groupon. I had to hang up. I sat outside the place for another 20 minutes crying in my car because after everything I had been through the massage therapist was the last person I had excepted this from. All she kept saying was I'm sorry for the inconvenience were a small business & i don't even work at that place i just do the scheduling but she is clearly the Business owner making excuses & the only good reviews you see probably come from her family & friends. She can't keep a clientele doing these unprofessional ongoing occurrences & that's probably why she was having trouble with her business license as she told me on the phone "I'm out here trying to figure out what's going on with our business license where having problems with we had to leave early today". Good luck with that Melissa. I'm sure you won't be open for much longer. So after my review earlier Melissa has the audacity to call me after normal business hours (5:00pm) to be sarcastic and says "I just want to thank you for your bad review, it's only making my business look better". After knowing how upset I am she calls to make me more upset. She didn't have the decency to give me a courtesy call 1 hour before my appointment but has plenty of time to review comments on yelp? Come on Melissa get it together! Very unprofessional. read more

Essential Treatment - Melissa calls after business hrs & sarcastically says "I want to thank u for your review, it only makes my business look better" - Massage Therapy Near Me - Sacramento, California

Melissa you did it again.. BEST MASSAGE IN THE WHOLE WORLD. I love how she asks you questions of allergies, recent surgeries, etc. then when I tell her where I'm sensitive at she remembers and is very gentle. My FAAAAAAVORITE PART IS HOW SHE STARTS OFF WITH THE SCALP MASSAGE. Can I just pay to get my hair played here?... Serious. If I would have eaten breakfast that morning before my massage, I would have been completely knocked out wouldn't even wake up bcus I'm on cloud nine heaven.. I'm coming back again melissa :) read more

I love my prenatal massage therapy. Melissa is highly competent in her work. I have been going with Essential Treatment starting with my 22nd week of pregnancy till now, I am 33 weeks. It has been so helpful with my increasing back pain and soreness. Melissa uses beautiful aromatherapy what helps to relax when you inhale and exhale. I love their moisturizing mists, it is so refreshing! After each therapy I feel so relaxed and ready to have my nap time! This is a small business place, however very cozy, comfortable, and peaceful. Couple times I had scheduling issues, but I received apologies and extra beautiful treatments. Overall experience is wonderful. I tried facial treatment with Leslie too, which I enjoyed,especially having sensitive skin. read more

I would have loved to have written this review about a massage, but, unfortunately, this will be about business practice or rather the lack of. I purchased a Groupon for a prenatal massage and called on December 14th to book it. I had wanted something before Christmas as I would be in town then, but the massage therapist on the phone stated she would not be available until the 29th. I was okay with this and mentioned I was from out of town and that I would still be in town at that date. I told her this would be for the prenatal massage found on Groupon. She asked me how many weeks and I told her 19, and that was that. Massage booked. The 29th comes around and I arrive at the spa just before 10. She greets me and reads the appointment off, "Ok I have you down for a Swedish". "No,' I said. "A prenatal." She asks me how many weeks to which I once again told her 19. That's when her face changed, which is never good, and she says, " Do you have a doctor's note? I only take prenatals before 25 weeks with a doctor's note". I told her that no one ever mentioned this to me and that I live out of town. There is no way for me to get a note today. She then went on a long, rambling explanation about California law needing a doctor's note and how she needs to protect her business, but if I wanted to she would take me back, but if I had a miscarriage it was on her....what?! First of all I'm not entirely sure what she was planning to do that would cause a miscarriage at 19 weeks, but ok better safe than sorry. Second of all are you sure it's law that I need a note? I looked it up and couldn't find anything. Am I looking in the wrong place? If that's the case, why exactly was I allowed to have one at 16 weeks without a note at Disney's Grand Californian? Disney for goodness' sake! They're going to cover their butt anyway they can (didn't mention this to her, but I should have). Third of all if you were so concerned about your business and your career, why exactly did you offer to take me back? I'm still scratching my head on this one. We have a brief conversation with me telling her she needs to be more diligent and she telling me she was and it was confirmed. It was not confirmed. I told her no one ever called me to confirm this appointment. If they had, I could have gotten my doctor's note and I would have made sure it wasn't a Swedish massage like she had had written down. Then came more of the same asinine rambling from her and her telling me it was really easy to get my money back from Groupon. For her sake I hope she is speaking from personal rather than business experience on that one. At that point I was super annoyed and left telling her I would be getting my money back and would definitely not be returning. I got home and called Groupon who confirmed that there is nothing in the fine print about needing a doctor's note. They said they would be adding that on their end. So I guess I just did somebody's job. You're welcome. read more

Like so many other people here I bought a Groupon voucher for this place and it's been two weeks with no return email and no ability to even leave a message... all I get is "this inbox is full and cannot accept messages at this time". It's a real shame too because I love supporting local businesses, but not when they don't make it a priority for customers to book an appointment. If you're not able to schedule appointments right now, PULL YOUR OFFER FROM GROUPON! read more

This massage feels like a scam. They just want you to purchase the Groupon. I called many times, No answer and VM is full. She doesn't seem interested in working more so getting over on people trusting Groupon. Stay away and don't trust the reviews on Groupon. Do your own research before purchasing the Coupon. Hope this helps. read more

Don't bother purchasing the Groupon for this place, you will never receive a response back to your calls or emails (and that's only if their voicemail service isn't full and will actually allow you to leave a message... 5/6 times I called I couldn't even do that). The website they list on the Groupon page doesn't exist. I had been trying unsuccessfully to make an appointment for a month now, but I no longer have any desire to give my money to a "business" that can't even reply with a simple phone call or email. read more

5 stars, really ? Did you get a 50% discount for this 5 stars? Will prefer to take a star, but yelp doesn't allow me to do that. The worst place ever. Never ever go there again people. In specially if you have a groupon voucher. The owner of this place is a BIG LIAR, her name is Melisa. She'd be happy to make an appointment with you, but as soon as you told her it's going to be a groupon voucher she'll reschedule your appointment every time, until you'll get sick of her unprofessional behavior and just walk a away. read more

I bought my spouse 3 prenatal massages. The owner/operator no showed 2 times and cancelled last minute once. My spouse has only received 2 massages despite the difficulties in scheduling, poor communication and unreliability over the course of 3 months. The wasted time and hassle of going down only to have her no show is not worth the stress. I would NEVER go to this place. She either needs a business manager or need to close shop. read more

DONT GO HERE SHE OBVIOUSLY DOESNT CARE. SHE SHOULDNT HAVE MADE A GROUPON IF SHE HAS BAD BUSINESS. I myself am an independent contractor and I still manage to get back to everyone who tries to contact me.Don't waste your time or money she doesn't even answer her phone or Facebook Iv been trying for months I got my groupon at 4 months pregnant and I'm now 8 months and still no call back or message. I'm just going to get my money back it sucks because I'm in so much pain and have been looking forward to this. :( Edit: I had left my number and name when I called and she made sure to get back to me when she saw my review and asked if I was the one that posted it. She doesn't answer her phone because she selectively calls people back. So she still refused to give me my massage after so yes you deserve the 1 star wish I could give a big fat ZERO!!!! I would have taken my review down if she cared to fix her problem but instead she rather have a bad reputation I guess. Lucky for the people who got the massage. I'll take my business elsewhere I'm upset that I also tried to send people to you I tried to give a chance. read more

I can't give a zero star! But this place is horrible! I received a massage spa treatment as a gift from my friend. Been trying to make an appointment but it was horrible trying to get a hold of anybody. Been calling for weeks and I finally got someone on the phone. Made an appointment and on the day of. I showed up a little early and the place has their sign close but on yelp say they're open. So I called them but nobody answer. Waited about 15 minutes. Nothing!!!! I've wasted my time, gas, mileage coming from yuba city! How can you call this place a business. Making Groupon company look bad for advertising your craps. Should have known from all these negative bad reviews about your company. You mind as well shut down your business if you don't know how to run your business!!!! read more

I drove 30 minutes to my appointment today and nobody was there! I tried calling about 10 times and nobody picked up the phone. It went to voicemail but it was full so I couldn't leave a message. Also, they don't even have a voicemail message for the business. It's all very strange and fishy. I was given a Groupon to this place as a gift. I told my friend who gave me it to get a refund. This place is a joke! read more

I don't usually leave reviews because I am lazy :D Despite the recent negative reviews on Yelp, I decided to give this place a chance because of the many POSITIVE reviews on Groupon. Most of the negative reviews on Yelp seem to be about communication and scheduling, but I thought... it can't be that difficult for two adults to make an appointment so I am going to trust my gut feeling and try anyway. I called on Sunday afternoon to leave a voicemail. I mentioned that I bought a Groupon for a 60 minute massage, and I wanted to book my first appointment. Melissa called me back the next day (today on Monday). There was no "discrimination" in her voice because I purchased a Groupon. She was friendly, easy to communicate with and gave off a very positive vibe. I have an appointment scheduled for next week. Since I have not gone to the appointment yet, I cannot speak on the massage experience...but I definitely wanted to share my positive communication/ scheduling experience since there are so many negative ones. If for whatever reason Melissa is unable to keep our appointment next week, I know that she will either call or text me to reschedule. How do I know this if I've never met her? Because that's the vibe she gave off when I spoke with her on the phone. She was so pleasant that even though I am too lazy to ever leave any reviews, I am leaving a review now. Thank you Melissa!! read more

BUYER BEWARE: This place is a joke and a SCAM!!! I bought my 2 vouchers last year. The First time I booked with Melissa I tried to book for me and my husband and she said she couldn't book us both on the same weekend. So I just scheduled mine she told me she would send me a email and call I never got either one and I was moving cities at the time and was so busy but i talked to her and told her when we scheduled the appt. I would need the reminder call To which she said it would be no problem. But she forgot never called or emailed. Then she calls me after the appt. Time to lecture me. I told her again I was expecting your call and you said you would call. However we rescheduled and when I got to that appt. It was just okay and pretty mediocre, she asked where I was my problem areas (shoulder blades) but seemed during the massage she did everything but concentrate on that area. The massage was extremely amateur and really a waste of money but here I bought 2 of them. I didn't feel the want to go back but i had the 2nd voucher so 2 months later I booked the second one. When I got there for my 2nd appt she double booked me. She offered me a "complementary massage"...lol the thing is that voucher was about to expire and she told me to mark the voucher used and she would give that massage anytime. So mind you it's been 8 months now and I finally called to get my 87 yr. Old grandmother in. And she told me she had moved locations at that point of the appt. I asked her for the new address to which she replied she would CALL me the day before to confirm the appt and give me the address. And guess what she never called to confirm or give me the address then has the nerve to call me to complain about me not coming !!! She said i could have checked online which I did and it had her old address and she should have told me that from the start. Not that she was going to call and give me the address. Now she says she cant honor the voucher that she had me redeem. She also went on this huge rant about how I've been a no call no show but she's the one who never follows through and double booked me. So it seems like i used that voucher and she's gotten paid from Groupon and won't give me back my money. Well I won't be making that mistake again, please don't waste your money!!!! read more

First time here was through a Groupon, I had the wrong address & they were very accommodating to reschedule my massage! Essential Treatment 1 hour hot stone massage was amazing & I left feeling both relaxed and invigorated. I'm going back! read more

If I could give 0 stars I would. My SIL bought me a Groupon for a prenatal massage and for weeks I've been contacting the business this schedule an appointment. No one answers their phones and I've left several VMs with my name and number hoping to receive a call back to schedule an appointment. No such luck. My Groupon expires the end of this month, so I told my SIL to contact Groupon to get a refund so the money doesn't go to waste. Very disappointing that a business would have such poor customer service and can't even get back to potential clients. No wonder they have so many negative reviews. Saddening. I'm not even going to bother trying to schedule an appointment anymore. I don't want anything to do with a business that treats people so poorly. read more

Received my first custom facial here with Leslie. She did an amazing job! She took her time and made sure I was enjoying it. Highly recommend Essential Treatment! read more

Forth time around and I get to leave beyond relaxed. I've been going to Melissa for my regular massages and now prenatal massages which are amazing!! I work on my feet five days a week and my lower back kills me as well as those painful calf cramps that are new to me since I've gotten pregnant. She always makes sure to massage my calf's throughly since that's where most of my pain is. Always ask if there is new pain or new areas that I'd like for her to give more attention to. I have never had an issue with rescheduling or creating new appts. I definitely recommend this place to everyone. read more

My friend gifted me a prenatal massage and I was so excited for it. The lady gave me a 1:15pm appointment because she said she needed to set up after her previous appointment. I showed up at 1:19, couldn't find the suite, so I called her. She called me back 10 minutes later and I was already inside the building. She tried to say I was 30 mins late. She obviously thought she had given me a 1pm, but wouldn't admit it. She said she had already take someone else in. So even if I would have shown up right at 1:15, it would have been late for her because of her scheduling mistake. It was extremely frustrating that she tried to blame me. If she wouldn't have written down the incorrect time in her schedule, she still could have called me at 1:15 to see if I was a no show. I would have gladly let her reduce my massage time by the number of minutes I was late, given I'm 35 weeks pregnant and REALLY needed the massage. She made me cry from the anger and frustration. You don't make a mistake and then try to blame the customer, that's not professional. read more

Horrible customer service. I purchased a Groupon for a regular massage about 2 years ago because I wanted to try the place out before I did full price. I'm currently in my third trimester of pregnancy and received a Groupon for a prenatal massage as a gift. When I called to schedule an appointment, all that was asked was whether I could get a doctor's note, which I did. However, when I arrived for my appointment, she recognized me and stated that because I had been there before she would not honor the Groupon because only one is allowed per person. She also stated, "It says it in the fine print. That's why I asked on the phone if you had been here before." One, that was never mentioned or asked on the phone call. Two, the fine print clearly says that the Groupon can be repurchased every 30 days. Three, I didn't purchase this. I received it as a gift and the person had no idea whether or not I had ever been there before. Four, I have only ever been for a regular massage, never a prenatal massage. I literally tried to explain all of this, but she didn't care and I had to leave. Definitely won't ever be returning or recommending this business again to friends. I've seen the bad reviews previously, but always stood up for the business because my previous interaction was pleasant. Never again. read more

I booked my 1st massage through Groupon! Never did have a problem with my appointment, like the rest state! Amazing customer service. The owners name is Melissa and she is the sweetest girl ever. Took such GOOD care of me. Her spot is nice and cozy. I've been going back to her ever since, and all of my appointments are on time and on schedule and with the best treatments All THE TIME. Never disappointed! Thank you Melissa. YOU ROCK!!!! read more

I absolutely love coming here, I have been here twice and I just bought 3 more more massages ! I feel so refreshed afterwards! I will never go to another spa!! read more

I was given this massage as a gift sometime ago. Today I finally used it and I'm so glad that I did. This has been probably one of the best massages that I received! I injured my back and was really needing some type of relief this came right on time. I am relaxd, m pain is diminished(I will not say gone just diminished) and I'm able to rest comfortably right now. I will definitely be scheduling more appointments with Melissa she's great! read more

Purchased through a Groupon and Melissa did a wonderful job! I had to reschedule the original appointment and she was very flexible. In the beginning of the appointment she explained what she would be doing and asked how the pressure was. The massage was great and I loved the hot stones. She used warm towels throughout the massage and did a hand and foot scrub at the end. I would definitely go back and recommend her for future massages. read more

I had a wonderful 60 minute prenatal massage today with Melissa. The salon was cute and clean, her products smelled good, and the massage felt wonderful. It was just what I needed and I plan on returning. read more

I brought my twin teenage boys in for facials with Jillian Garcia. Jill and Melissa greeted and welcomed us when we arrived. I had alot of questions and concerns and Jill consistently satisfied them with confidence. I feel we were in very good hands and the whole experience was pleasant and relaxing. We will definitely be returning to Essential Treatment. read more

I have horrible anxiety, which gives me horrible back pain and was recommended to Melissa by a friend. Her fingers were like magic, one of the best massages I've received. Definitely a great place for pain alleviation and relaxation! read more

Melissa does quality service for the price and overall experience. This was my first massage experience ever and she definitely went above my expectations for the cost and initial impression of massage places. Definitely will be coming back regularly. read more

Purchased the 3 pregnancy massage package from Groupon!So worth it! Very professional and clean atmosphere.Not once did I feel uncomfortable or rushed,I look forward to my next appointment! read more

10/10 recommend going to get a facial with Leslie! She really does an amazing job and makes sure you feel extra confortable before beginning your facial. Not only that, she asks questions about your skin just to make sure she's not using too harsh of chemicals on your skin. I go around every month and each time I am finished, my skin feels so glowy! Btw, the room is super relaxing, thank you Leslie!! read more

Im very picky with my massages and this lady blew my mind. She definitely knows what shes doing and the place is very clean and very soothing. I like the vibes and the detox water. read more

Such an amazing experience! Melissa gave me my first prenatal massage and I left feeling so relaxed. Adorable massage parlor - smells amazing and they offer great producers as well. I loved how Melissa used essential oils and coconut oil! If you're looking for a great place to get a massage, this is the place! read more

My suggestion is read reviews BEFORE purchasing the groupon, I made the mistake to read them after. It took a week of voice message and a text for Melissa the owner to return the call to schedule an appt. I booked a 60 min pre-natal massage for 10:15 on Monday. I arrived 10 min early and although her sign and facebook page says open at 10:00 it was closed; I waited until 10:15 to call and it went to the generic voicemail. She returned my phone call and said she wasn't sure what happened but she didn't have me down and she confirms her appts on Saturdays, and she wasn't in area and wasn't expecting any appts until 2pm. She said she has a lot of groupon people and its hard to keep up and if I would like to reschedule. I told her i was afraid she was going to do this after reading two other reviews where shes done this same thing, but I gave her the benefit of the doubt and had initially scheduled my appt anyways. I am due in 3 weeks and did not want to risk her canceling on me again, I don't have that time. I drove 25 min and took time off of work for this appt. shes extremely unprofessional, I called groupon to report what seems to be a pattern of her business behavior and to request a refund(not credit) and will book with a more reputable business. I understand mistakes or oversights happen however I am the third person who has actually written a review with the same complaint, I'm sure there's more out there. Don't let her waste your time I would not book with her or refer anyone to this place. read more

I've had 4 prenatal massages with Melissa now throughout my pregnancy (last one today at 37 weeks) and I have been so pleased with my experience. The spa is small and intimate and Melissa is attentive and always makes sure I'm comfortable. The massage is relaxing and a great value. I plan on coming for massages postpartum and definitely recommend her services. Also, I've had appointments over a 5 month span now and I've never had an issue with scheduling at all. read more

Melissa did an amazing job! The massage was really relaxing and she used great products. She seems to be in high demand and gets busy, but was nice enough to reschedule me prior to my appointment so she didn't have to rush between clients. I really hoped to be able to take advantage of her special but just dont have the time right now. I will definitely seek out her services again. read more