We were a party of 4 biking for a 3 day weekend. One of our tires popped. We arrived to the store…read more5 minutes before they were closing and they glady changed the tire for us even though it meant they had to stay a little longer. They chargedus $33 which included the tire and labor which we felt was very reasonable. We were so pleased as it meant we could all continue to bike together. Very friendly staff. Highly recommend

They made our Labor Day weekend rental happen and were great and proactive on communication…read moreincluding delivery!

I brought my very old bike by yesterday with a chain that kept detailing...Barry was so helpful &…read morekind - diagnosing the problem quickly and fixing me right up! Very highly recommend Orleans Cycle for repairs...we have also rented bikes in the past & purchased a helmet - always a good experience!

The staff are extremely knowledgeable and always helpful. Great job servicing my bike and willing…read moreto answer my questions. I have used them for tuneups and repairs for several years and always get great timely service. Great selection of riding gear including gloves, helmets and bike carriers. I highly recommend visiting the shop for your cycling needs. Located next to Cape Cod Rail Trail in Orleans.

I stopped by Idle Times Bike Shop early on a Saturday morning around 8:30 AM hoping to quickly put…read moresome air in my tire -- something that would've taken less than a minute. Unfortunately, I was met with an incredibly rude staff member, a man with a beard who was setting bikes out front. He made it very clear he had no interest in helping and came across as downright miserable. In my experience, bike shops are usually staffed by people who love what they do and are happy to help, even with small requests like this. This was the complete opposite. It left a really bad impression, and I won't be going back. There are plenty of other places on the Cape where the staff actually care about the cycling community.

Rented a couple bikes and a kids bike trailer for the week. The tires on the trailer were…read moreunfortunately incredibly worn, to the point that the threading of the tire was visible. While noticeable, it wasn't an issue until we had a flat with both my kids inside many miles from where we started. Had to bike to Idle Times and exchange the wheel for a new one, which they were kind enough to immediately help with. However, when we returned the bikes, I mentioned this to a staff member. They stated that they were just trying to stretch the life of the trailer tires as far as possible and seemed angry when I suggested this wasn't a good idea for a trailer meant for carrying kids. The owner was even less apologetic. Over email, he insinuated that this was my fault and that the trailer must have been dragged behind a car (logistically near impossible, if you take a second to think about it..) even after the staff member had admitted fault. When pressed, he continued to double down, telling me to "take my meds" and called me "mentally ill", perhaps insults that would have been acceptable in 1990. In his final reply, he informed me that he would be going to the police if he received any more messages from me (there were only about 4 messages back and forth) to get a no trespass order. Safe to say, such an order will not be necessary, would never rent from Idle times again or step foot in their shops! Disappointed by this experience, surely there are many better options on the cape.

The chain on my bike broke right near this shop, and the owner was extremely helpful and…read moreinformative. Put in a lot of effort to help us out and was very generous and friendly. :) Definitely recommend for anything.

Excellent Excuses; POOR Maintenance…read more It's the bike shop you want to love, but can't. It's got a cute name, great locations, is friendly, and family run. We rented twice in the 2021 season, a total of five bikes. Almost all of them had maintenance problems ranging from the annoying to the trip-stopping. One bike seized up on the trail. The excuses and apologizes were convincing and friendly, so we came back for a second go. Worse. Example: One kids bike crank seized up. That's not a mishap. It's the result of not cleaning and repacking the crank bearing annually, which should be normal routine maintenance for rental inventory. Example: A half-hour later they showed up with a replacement bike and an excuse, but the technician refused to stay until our child fully tested it. That bike had a front derailleur and shifter so gummed up and dirty that it took superhuman effort to shift. Our child could not operate it, so plod along with no front derailleur. Example: Three bikes had grimy tacky grips. They excused themselves saying last year's sanitizer destroyed them. Ok, but why didn't the replace them? They claimed they can't get any because of covid. I took that at face value, but then checked on Amazon that same day. I can order any number of brands, delivered as soon as tomorrow. So a bald-faced lie. Example: Two other bikes had one inoperable derailleurs each. Each and every problem would have been avoided by modest routine maintenance. But with every bike rented, I guess they figure, why should we bother? One reason is a review like this. Try another shop.

This was once formerly Riley's, with it having different names throughout the years having many…read moresurvivors and clothes. Coming this year, I've noticed the name has changed. It's still the same concept selling similar products, but with less inventory than the previous place that was here. I love looking at the things that are offered here. Some of the items can be a bit pricey, but finding something that can be used for a long or can be reliable can pay off. The staff here is friendly and there very happy to assist when needed. Sidenote - the entrance is found on the Route 6 eastbound side, and there is no sign indicating do not turn left if heading westbound, but do expect waiting due to traffic.

incredible store with great prices! If you're in the market for anything beach related or apparel…read moreit's the perfect store.

Thank you "Bicycle Repair Man" for saving the day! Halfway through a 30 mile ride, my seat dropped…read moreand the nut was stripped. If not for the help from this bike shop, I would have been stranded or at least very uncomfortable. Thankfully, Jimmy quickly found a replacement and repaired my bike all for no charge. Thank you so much for your help!

The guy working in there, (possibly Jimmy based on the other reviews?) was wicked nice. My brother…read moreand his gf needed helmets (already had bikes) and they asked if it's possible to rent the helmets and he allowed them to just borrow them for free. "I'm not going to charge you for staying safe" is what he told us. THAT alone would have me recommending this place to anyone. The girl behind the counter was also very nice! I'm not sure of her name but she was helpful when I was looking to rent the bike for myself! I rented a bike for the half day time, and the package included the bike, a helmet, a lock, a basket (my bike had a basket), and a couple different maps of the area. All for $20!! You can not beat that price! Also the bike that was given to me to use was purple which was a random little awesome thing, as purple is my favorite color!

Great service and very friendly! Everyone was very helpful and accommodating. Service was quick -…read morebrought my bike in for a tune up and it was ready the next day.

I've never had a better bike rental experience! The owner was friendly and helpful. Had us…read moreoutfitted with affordable bikes in less than 10 minutes and we were off down the bike path for a wonderful 3 hour family jaunt to Orleans for lunch. He even recommended a stopover at the coolest beach where they have tidal flats and interesting animals. It was perfect for our group of 5 people with varying ages/biking abilities! What a great day!

We rented from Auntie Vi's while visiting the Cape. Everything was delivered as expected, clean,…read moreand like new. The only issue was we received a jogging stroller whose front wheel was set to straight ONLY, which makes it very hard to navigate. Wish we'd known that - so double check. Other than that issue, everything was great. Recommend!