I cannot say enough good things about Reliant Home Health Care. From the very first interaction…read morewith Caleb in the UMC hospital post-surgery, to the endless home visits by Tim, Steve and Mark, their professionalism, care and attention to detail stood out (this was my third home health care team after my ski accident over a year ago). Reliant's team consistently went above and beyond, not only addressing my medical needs but also providing support and advice in navigating the healthcare system. Communication was excellent throughout. Jasmine in the office kept me informed, answered every question thoroughly, and they were always responsive and accessible. Perhaps the most impressive was their commitment to quality care. They took the time to personalize their approach, ensuring that every aspect of care was tailored specifically to my needs. That level of dedication is rare, deeply appreciated, and made my wife and I feel like we had the best home health team possible. I would highly recommend Reliant to anyone in need of home health services. They provide not just care, but peace of mind.

Tim and his staff are amazing. They are the most efficient team and very professional. Everyone…read moreinvolved in your case knows every detail. Tim explains everything in detail and the reason why things happen. They took care of me for 9 months after my quadruple bypass surgery and two infections that followed needing surgy for. He got me thru using a wound vac for six months and the rest of the healing period. He was not only key in my recovery but also with my mental attitude. He can read people very well and sees when you're at your emotional end with the recovery process and knows just how to keep you going. Tim is an amazing medical professional and runs a high-quality company.

I have had great care from this office. Very professional and caring office. The referrals are a…read morelittle hard to get but the office is great

I highly recommend "Senior Helpers" when looking for "at home" assistance and care. Steve has…read morefreely given of his time to assist us with our long term care coverage and steps to take. My husband has Alzheimer's disease and as he and I progress through this awful disease, we now have a plan for the next step along the way. Steve is knowledgeable, understanding and compassionate. I value and will depend on his advice as we advance from day care to home care and finally memory care. Thank you, Steve.

If I could give them more stars I would…read more If you are going through a caregiving journey with an aging parent or loved one, hands down comfort keepers was one of the best choices we could have made. Caring for a loved one in your home is an all hands on deck sort of situation (depending on the needs of your loved one). In our case it was anyways, and there were some aspects of caregiving that were beyond our capabilities. We met with a representative and discussed needs and expectations, what they could and could not do and they matched us with a couple caregivers who were absolute angels on earth. The time they spent in our home was MORE than appreciated and worth EVERY PENNY. Our loved one looked forward to her visits with Michelle or Mickie each week, and the companionship and expertise that they showed her (and us) was undlessly appreciated. I can not thank them enough, and can't tell you, if you are starting your journey caring for a loved one, get help. It does take a village and comfort keepers can be part of that village.

Needed help regarding an elderly uncle. They were unable to help but gave a couple of…read morerecommendations to companies that might be able to help. Very nice staff! Super helpful and caring! This reflects positively on their company and how they would treat your loved one.

My husband age 66 had a catastrophic brain stem stroke in January 2024. He was in University…read moreMedical Center for about 6 weeks, then 6 weeks in St Joseph's Rehab. We were connected with Ideal Home Health by our social services professional. Right away we had coordination of visits by a registered nurse, physical therapist and home health aide. The communication has been warm and helpful throughout. Our nurse, Clarissa, is a true angel of mercy. We needed guidance on the tube feedings, skin care, and other nursing related tasks I had as a new caregiver though I have been an RN for years. Taking care of someone who just had a tracheostomy removed and needs constant attention is pretty overwhelming. Clarissa had ideas for us which we use even now. Her clinical skills are amazing. She obviously cares deeply for the clients in her care. If there is a schedule change we are always informed. We recommend Clarissa wholeheartedly! Tim, the physical therapist, is very knowledgeable and patient. He taught my husband some great tactics which have led to my husband's gradual improvement. Tim means so much to us. We met Julianne, a home health aide as well. We had arranged for a part time caregiver by the time Julianne visited, so we did not continue with her but she is a nursing student who shows lots of passion and caring. Sue from the office has always been responsive to us. Ideal Home Health is the agency for you as you transition a loved one home from the hospital and we are eternally grateful.

I am writing to document serious concerns regarding the conduct, practices, and apparent lack of…read moreaccountability involving Ideal Home Health and its employees. Based on what I have personally observed and been made aware of, Ideal Home Health appears to be sending employees into the homes of elderly and vulnerable clients for extremely brief visits, sometimes lasting only a few minutes. During these visits, the employee may take basic vitals, obtain the client's signature on a tablet, and then leave almost immediately. This type of conduct raises serious questions about whether meaningful services are actually being provided, whether the client is receiving the care represented, and whether documentation is being created primarily to support billing rather than actual care. At a minimum, this creates the appearance of questionable billing practices and should be carefully reviewed by the appropriate oversight agencies. This is especially troubling because elderly, disabled, and legally blind clients are among the most vulnerable people in our community. They depend on home health providers to act with honesty, compassion, patience, and professionalism. They should never be treated as billing opportunities, paperwork signatures, or quick stops on a route. I am also concerned by reports and observations that employees of Ideal Home Health have refused to perform basic household tasks, including cleaning bathrooms for elderly clients, despite those clients needing assistance with basic living conditions. When an elderly or disabled client depends on home health assistance, refusing necessary support while still documenting a visit raises serious concerns about neglect, inadequate service, and possible misrepresentation of the level of care actually provided. Even more disturbing are concerns that employees have gone through personal mail belonging to legally blind clients. A legally blind person is already at a significant disadvantage in protecting private papers, financial information, medical correspondence, legal documents, and personal communications. Any employee who handles, searches through, reads, opens, or interferes with a client's personal mail without clear permission may be violating the client's privacy and exploiting the client's disability. That type of conduct is unacceptable and should be treated as a serious breach of trust. The conduct of ownership and management is equally concerning. The owner of Ideal Home Health appears to ignore warning signs instead of addressing them. Rather than ensuring that vulnerable clients are protected, services are properly performed, privacy is respected, and employees are held accountable, the owner's conduct suggests a troubling disregard for legitimate complaints and client safety concerns. It is also highly inappropriate for the owner of a home health company to enter or walk into a client's residence unannounced. Elderly and disabled clients have the right to privacy, dignity, and peaceful possession of their homes. A home health company does not have unlimited access to a client's residence simply because it provides services. Entering a client's home without proper notice, permission, or invitation is intrusive, unprofessional, and potentially unlawful. If a person enters a home unannounced and is then confronted by protective dogs, the fault does not lie with the dogs or the homeowner. The fault lies with the person who entered the residence without proper notice or consent. The owner's response to being confronted is also deeply troubling. Instead of taking responsibility, acknowledging the seriousness of the concerns, or conducting a meaningful internal review, the owner appears to shift blame, minimize the misconduct, and create self-serving narratives to protect herself or the company. In my opinion, she has shown a disturbing tendency to fabricate or exaggerate stories about others when confronted, apparently to justify her own conduct or place herself in a favorable light. This pattern is unacceptable. A company entrusted with elderly, disabled, legally blind, or medically vulnerable clients must operate with the highest degree of honesty, transparency, professionalism, and respect. Ideal Home Health should not be allowed to treat vulnerable people as paperwork, signatures, or insurance claims. It should not be allowed to send employees into homes for token visits while creating documentation that suggests more substantial care was provided. It should not tolerate employees refusing necessary assistance, invading client privacy, or mishandling personal mail. And it should not have ownership that ignores red flags, enters homes unannounced, and then attempts to blame others when confronted. These concerns warrant immediate review by the appropriate licensing, insurance, elder-protection, and law-enforcement authorities. The issues described are not minor misunderstandings. They raise serious questions involving client neglect, privacy violations

I currently had Foot/Toe Surgery and was referred to Accelerated Home Health Care and I was…read morepleasantly surprised the types of care they offer. There Care Quality has far expected my expectation! I have a Home Health Care that comes to my home once a week to help me with chores around the house that I'm unable to do until I heal 100%, and she is so nice, I can talk to her very easily and also have a Nurse that comes once a week also to check my Vitals and makes sure I'm taking my Medication and offers suggestions for me. The Office Experience is excellent, anytime I need something, the phone is always answered in a timely manner and by a Staff Member who cares and listens to me. I would highly recommended this Company 100%!

Please note that this company does NOT provide Home Health Care Services. Their website and…read morebrochure says they do and then when you ask for it they say they don't provide it and their website and brochure are wrong and need to be updated. They do provide Physical and Occupational therapy. We spent valuable time signing up and scheduling their therapists and didn't check the home health until later. So we cancelled their service and got another CMS Medicare rated company that did provide Home Health services. Now we have to wait a few more days for my Mom to start her therapy and Home Health Services.

I am a Nurse that has worked at Brightstar for the past 3 years…read more I truly love working at Brightstar Las Vegas and Henderson. I'm part of an amazing team that helps so many people in our community.

I work for bright star bright care for the past 3 months. They are a great company to work for…read more Why? Because they genuinely care about their employees and their clients. If there is a question any time day or night there is someone at the other end of the phone to answer your question and give you guidance. I was in the office one day I was waiting to speak to someone and I had 3 other employees ask if they could help me. Office workers are always friendly and considerate. I highly recommend this place to work or to Go to for care

I strongly recommend exercising caution before providing any deposit to Right at Home…read more In my case, a deposit that was described as "fully refundable" was not returned, even though there were no ongoing services, no regular care schedule, and no documented balance owed. When I pointed this out, the owner, Shawn Slatter, did not engage with the actual language of the contract and instead relied on vague and inconsistent interpretations. Despite repeated requests, I was never provided documentation supporting the forfeiture, and the key factual issues I raised went largely unanswered. Meaningful engagement only occurred after I contacted a government agency. Even then, the company continued to rely on unclear contract language, leaving litigation as the only remaining option. This is an impractical route given the cost, resulting in the company retaining funds without contractual justification. What concerned me most was the owner's statement that situations like this arise multiple times each year. For a company working with elderly clients and their families, that pattern raises serious ethical questions. Transparency and fair treatment should be standard; that was not my experience. Separately, the service was initially presented as charging higher rates to ensure quality caregivers, and rates were even increased shortly after services began. However, multiple caregivers shared during service that they were paid minimum wage. Given that we were charged roughly three times minimum wage, this suggests that most of the client fees went to line the owner's pockets. Employees also claimed that the owner was hostile and unfairly retaliatory. The result was frequent turnover, with better caregivers leaving for more fairly compensated work and overall service quality declining. This also raises serious ethical concerns about how the business represents itself to clients and how it treats its employees.

The caregivers are good. The problem is the company has a HARD time covering weekend shifts for…read moresome clients...not acceptable. Clients depend on their Home Healthcare Co. to provide the care they contracted for. If you value consistency when it comes to your needs being met...keep looking. Just sayin.

The service was excellent and very professional…read more My safety and comfort were their primary concerns. Transport to and from my home to my Doctor's offices was on time and excellent!

I need medical transport for a minor procedure, yet I was not allowed to drive as anesthesia was…read moreused. Reliance made it so easy to schedule the pickup. They arrived on time was very professional.And I felt very well taken care of. Highly recommend!