I was unsure which company to go to for my fridge/freezer repair, but I'm glad I went with…read moreSuperior! He spent well over an hour, maybe between an hour and a half or 2 at my house. Most of it was diagnostic stuff, and waiting for things to cycle through. I believe he was accurate with his recommendation and then making the repair he did. He wanted my business, and asked if I'd give him a chance if he could come on over late that afternoon since I had someone else lined up for the next day. Such a nice guy, I'm glad to have met him and have him work on something important in my house like this.

Great services. Good prices. Very satisfied. I would recommend Alex to my family members. Thank you.read more

I was offered a couple of dates and times to choose from for an appointment. I received a call…read morelater to ask if I could change the time, which was no problem; then another call to see if I was available for an even earlier time, which was great. Tony arrived promptly at the time he gave me. He quoted me a price for the labor and frankly, it was less than I expected. He worked quickly and advised me of a problem I hadn't mentioned as it was separate issue from the repair, and I appreciated that. I will adjust my use accordingly. He was very pleasant to interact with, and I'm very, very pleased with the results. Great experience! Highly recommend!

I hope those reading this will learn from it! They serviced my LG Refrigerator on Independence Day…read moreweekend and the tech was very friendly. However, in sales, he quoted what we once called a "boated" price, where like a Car Salesman, he had wiggle room to lower it. What he didn't realize was that while he was working on my unit, the basic Freon Replacement was competitively offered at $450, with an added Sealant with a 90 day warranty. He helped me by lowering the quoted $740 initial "quoted" price twice, ultimately ending at $550 with no warranty or short-term Sealant. Because of the holiday weekend, no other company was available until 3 days or Monday. Thankfully, so far, so good with the repair but when a Tech has elevated a verbal repair offer, he has given himself reduction room and in many cases, has the option of being compensated for the paid amount above what the company will actually accept as a Bonus or Commission. I rated a 2 star for his friendliness and I have to accept some responsibility in approving the repair though having a Construction Project Management background. Just be careful when a price isn't in clear writing!

She was very courteous and friendly. The juniper were…read morehealthy and large for one gallon pots. We will do business with her again.

Haven't been to their physical location, but ordered a flat of corsican mint online and was very…read morepleased with my experience. Customer service was FANTASTIC, price was great, shipping was fast, and the quality of the mint was wonderful. Will definitely be a repeat customer!

Back in March we had our refrigerator serviced by this business. They responded right away and sent…read morea Technician out at the time they said he would be there. After diagnosing the issue we were given a fair price and a reasonable amount of time for the part to be ordered and repair completion. We had to make a couple of changes to our appointments, and they were extremely flexible with our schedule, and again responded very quickly. After the initial repair, our refrigerator started having the same issue again. They honored the 6 month warranty on their work and came back a day or two later to resolve the issue at no extra charge. They were very friendly as well. Great experience.

I called them in the morning, and they sent someone out in the afternoon. Anton was awesome. He…read morewas able to diagnose the issue very quickly and replaced the part just as quickly. He was also very nice and courteous. Highly recommend!

The team at Gene and Matt are the best! I went to their business and told them I had broken a part…read moreon my tractor. They sent a man the next day to get the tractor. Since they had to order the part, I was not sure when they could repair it. When I called a few days later, I was told they were not sure when the part would ship. Scott me not to worry as they were going to figure out what to do. A few minutes later Scott called and said they had found the part. My tractor was repaired and delivered the same day. This all occurred during the conoravirus scare! Many thanks to the team for their concern and attention. Super nice people!

From the owner: Specializing in: - Tractor Equipment & Parts…read more- Tractor Dealers

Problem: We have a samsung washer that runs in "rinse and spin cycle" in loop that never completes…read more Alex came to look at the washer issue. His appointment time was a window from 9-11am. He arrived around 10:45. I explained him the problem. He did run a couple of spin cycles on the washer. While those were running, he said it could be a problem with Valve but I am not sure. Opened rear top part of the machine and said everything looks fine. After the cycles completed, he said machine's not shaking too much either, so it could be the control board issue and can cost a lot. So far, he's not sure on anything. He was on phone with probably one of their colleagues to discuss the problem. While he was checking all this, I told him that I had done a little bit research which shows it could be an issue with the wire assembly that's connected to the drum on rear panel which might have been damaged due to drum shaking with the load, also showed him the youtube video. He reluctantly agreed to open the rear panel and realized that is the exact same issue. The sensor wire that connected to other assembly part was broken. I asked him why would that happen to which he said its probably the number of years on the washer (5) and wear and tear. After that he checked the parts availability and told me it would cost me $345 for parts and labor. I asked him what would be the labor and part cost separately to which he answered the same - "total $345". The original samsung part costs $23 on amazon - https://www.amazon.com/dp/B00ZUYJ066?ref=ppx_yo2ov_dt_b_fed_asin_title. So the labor is about $350. I asked him should we check for the suspension system as well which he completely rejected and started packing his stuff saying no need. I asked him what if this breaks again in next few days/months to which he said that can happen and had no solution for that. He was not even willing to check it to see if that could be the actual problem and was in just rush to leave saying he is getting late for his next appointment slot starting at 11am, when it was 11:15am then and he had barely arrived 30 mins ago. Whatever issue we identified was due to the research I had done instead of him finding it out and after that he just wanted to collect visit money and leave. Now, I have no clue whether that's the only issue I need to fix or it needs more work. I had called them up purely based on reviews and seems like you cannot go by those these days which is why I decided to write this one, so it can give someone real picture before deciding. Extremely disappointed and DO NOT RECOMMEND at all.

The fridge was making a lot of noise, so I called this company. Alex the repair guy came in for a…read morediagnosis, charged for the diagnosis, but did not provide any documentation or report and just mentioned that he had cleaned the fan and everything was fine. He charged $10 more than the diagnosis amount. My husband and I asked Alex the repair guy in 6 different ways whether a fan motor can be tested, and whether that needed to be replaced. He said that if a fan is running, there is nothing to test. He clearly lacks knowledge. There are many videos online that clearly show how this can be done. Alex needs to watch them. Few days later, the sound started again and I called them. They said that the entire assembly needed to be replaced. They charged me full price and did not subtract the diagnosis fee. Additionally, they charge 4% extra if you pay by credit card. Then they should not advertise that they accept credit card payments. Very, very bad service. Alex did not check anything, condenser coils, other pipes, just came in, switched out the fan in 2 seconds and boarded everything up. Avoid this company.