Outstanding care and very professional and thorough. Dr. Cindy Leung and her staff are excellent…read more Highly recommend

This week is the one-year anniversary of my friend's hastened demise. I gave myself this time to…read moresee if I would still be as guilt-ridden, DEVASTATED and ANGRY. I AM!!! Dr. Corrigan ('owner'), Dr. Berman ("well, there's good news ... the only good news", as my buddy lay DEAD in front of her - true story!), P3 Veterinary Partners (veterinary consolidators, and no, they don't take it seriously, AT ALL), Peloton Capital Management (private equity$$$). @regulators @activists @media @pet owners Julia Lipovetsky lipovetskyj@gmail.com in mutual support for TRANSPARENCY and REFORM www.VETS-ON-COMMISSION.com/caro-s-complaint www.petful.com/ANIMAL-WELFARE/pet-see-veterinarian-corporation/ "A satisfactory return for private equity firms is 3x over three-to-five years. Veterinary consolidators easily exceed this figure, often generating a 4-5x return." - www.entrepreneur.com/growing-a-business/how-VETERINARY-CONSOLIDATORS-are-building-a-future-proof/362267 www.aaha.org/aaha-guidelines/end-of-life-care/END-OF-LIFE-EVENT/ "Thus, when you bring your pet to us with a problem, we provide you with our full attention in getting down to the source of the issue. What we want is for you to understand what is going on with your pet, why it might be happening and what we can do together to make it better." - www.thornhillvetclinic.com/?utm_campaign=local&utm_medium=organic&utm_source=gmb https://cvo.org/Veterinary-Professionals/ETHICS-Resource-Hub.aspx www.ontario.ca/LAWS/statute/90v03#BK52 ORIGINAL REVIEW (2 stars) 2022-01-11 This review is a place-holder for what I hope will result in an open-minded, objective self-assessment by the clinic's leadership based on a client's feedback. I continue to be very affected by how Dr. Berman 'handled' me and "treated" my dying cat last Monday - the things that were said (way too much, that muddied what was crystal clear), and the things that were done (totally unnecessary). And the things not said that absolutely should have been and without prompting on my part. I'm not innocent in my animal companion's of 16 years completely needless, multiple trauma in his last day of life, and I have to live with that. I didn't witness what he went through, but I keep replaying the images in my mind and imagining what it was like for him. And I feel tremendous pain and unremitting guilt. But the difference is that I was facing the inevitable loss of a dear friend, emotional and in denial, and Dr. Berman was the authority, (supposedly) clear-headed, objective, truthful and compassionate - basic assumptions for medical professionals holding beings' lives in their hands. I initially considered writing privately to the clinic first, but finally decided that to be taken seriously, I should engage with the clinic's leadership publicly from the start. I welcome Dr. Corrigan, the clinic's owner, reaching out to me via email for my feedback and suggestions.

The owner has refused to see my puppy for a second groom after a successful first groom, because it…read morehas been 13 weeks in between, whereas she had suggested I bring him back 8 to 12 weeks after the first groom.

Jasmine is one of the most caring, loving, and professional groomers I have EVER met. She is very…read moregentle and she is the only person I would ever let near my dogs when it comes to grooming (and we all know how neurotic I am as per my other "animal place reviews" :P). Jasmine is extremely meticulous in everything she does and pays a lot of attention to detail. She always makes sure if I have specific instructions such as using special shampoo for my pug's sensitive skin. She is also very gentle and my pug absolutely LOVES Jasmine. It's like she doesn't even want to leave at the end of her "spaw" experience. I definitely would highly recommend Jasmine to ANYONE who loves their fur-baby as much as I do (and *everyone* knows my pug is super high maintenance).

Kat has the magic touch with my dog! Coco is at ease when she grooms her! Coco always looks great!read more

We have been going to Kat for many, many years. She's always been great with our dog and Molly…read morealways comes home clean and well groomed. We have tried others when Kat wasn't available, but either the price, or the service in general just never made it worthwhile. We don't even bother with anyone else anymore, even since moving to Markham and no longer being in the area. Still worth the trip!

I was unable to get an appointment with my dog's regular groomer and since I love Global Pets I…read morethought I'd give Pawz n' Style a call. The price I was quoted was similar to his regular groomer, the photos on their site showed good work, and I was amazed at how quickly they could fit him in ... so I made the appointment. BIG MISTAKE. I showed photos of his normal cut (which is nothing special) and was very clear about his ears which are the only thing I'm particular about. When I picked him up they had butchered the cut on his face and ears (!!!) and shaved him bald between the legs (poor guy has razor burn on the hottest day of the year). I was obviously upset and was offered a small discount ... then I was given the price ... 40% more than I was quoted over the phone!! I was told this was their standard price for my breed ... so I asked if it was "standard" why didn't they give me that price over the phone? ... no reply. I will never take my dog there again and strongly suggest you don't either!

I Love global pet Food STORE, that's why I decided to try grooming salon that's located inside the…read morestore. On June 13, it was customer appreciation day and grooming salon offered nail cut for dogs for $7 and money was donated to local animal shelter. We took our puppy there, the owner of the salon cut our puppy's nails. When we came home his all 4 paws were BLEEDING!!! Obviously she cut his nails way too short. Our puppy was in pain all weekend and didn't even want to go for a walk that he absolutely loves. HIGHLY DISAPPOINTED!!!DO NOT go to this GROOMER!!!!

Very profesional service and kindness to explain to us clearly how to take the best care for our…read morefurry pets like members of our family! Thank you for your respect and understanding! We are happy how all your kind personel always smiling and helpful with the best advice clearly explained! Wonderful service all the time we visit you, and I have a feeling that even our pets become better under your care! Kind regards to all of you!

We lost our beloved dog Neo due to seizures that began after taking Simparica Trio, which was…read moreprescribed by this clinic. Neo would have turned five next week. During the treatment period, I raised concerns several times that the medication seemed to be affecting him poorly. Unfortunately, these concerns were not taken seriously. After the last dose, he began having seizures. At no point were we clearly informed about the potential neurological side effects of this medication or advised about warning signs to watch for. We are devastated. Neo was deeply loved, and we spent years caring for him through sleepless nights, significant emotional strain, and substantial medical costs. I am sharing this in the hope that the clinic will remind its veterinarians and technicians to carefully discuss the potential side effects of medications like this and to listen closely when owners report concerns. If this message helps prevent another family from going through the same loss, Neo's story will have mattered.

This was my first time going to Pet Lavender and they were great! My dog looks amazing and doesn't…read moreseem as stressed as he is coming home from other places. They were fast and affordable for the area!

From the owner: At Pet Lavender, we stand out by offering exceptional pet grooming services that combine…read moreprofessional expertise with a genuine love for pets. Our founder, Peggy, is not just a certified professional groomer but also a devoted pet parent herself, bringing a deep understanding of both the technical aspects of grooming and the emotional connection pet parents share with their furry family members. Her passion for pet care stems from her personal experience as a pet owner, and she treats every animal that comes through our doors with the same love and attention she gives to her own pets. At Pet Lavender we use premium, pet-safe products. Our approach focuses on creating a peaceful, low-stress environment where pets feel safe and comfortable. We pride ourselves on personalized care, understanding that each pet has unique needs and temperaments. Whether your furry friend needs a basic grooming session or a deluxe spa treatment, Peggy and the Pet Lavender team are committed to delivering professional results while prioritizing your pet's comfort and well-being. Choose Pet Lavender for a grooming experience where your pets are cared for by someone who truly understands the special bond between pets and their families.

I was so happy with my cockapoo being groomed there. My dog was super matted and they took care of…read moreher super well. I love how communicative they were about grooming my dog. My dog was happy n relaxed after her grooming trip. Thank you and definitely will be back.

Don't be fooled by the high pitch greeting voices. Been taking Bella, my miniature labradoodle…read more(20lbs) here for the past year and a half and they've always charged for small breed, which she is. I booked the latest appointment as small breed and they charged me medium breed without verbally informing me prior or after the grooming. I always give tips and just found this to be very sneaky. I will not be taking Bella here going forward and am currently finding another more trustworthy groomer to take over. GARBAGE Customer Service. There is NO customer retention priority at all. They call it a misunderstanding and swallow all the money, including large tips. They will NOT resolve your dispute, but they will wish you all the best for the future.

This business caused the death of our beloved dog due to the attitude and lack of caring for an…read moreelderly dog. We had thought they were professional as our small dog was elderly and had health issues they were aware of. One day they left a large dog in with little ones, they reasoned it never had attacked a dog before so it was safe. He decided he didn't like our dog for some reason and lunged in attack mode. He ripped open our dog's side, crushed and punctured his nose and broke his jaw. A staff member took him to a nearby Vet. We got called and picked him up covered in his blood, open gashes and he was in agony. We took him to the VEC in downtown Toronto where he was seen as an emergency. He never recovered from the attack and was in pain every day until he finally died. The owner couldn't care less and said they were not responsible at all despite breaking their own written policies of keeping larger dogs apart. We filed a York Region Police Report and the owner refused to co-operate with the Police. She said she banned that dog from her business as that was the end of it. The Bylaw Officer called her and told her that she must co-operate with her or business licence would get yanked. The Bylaw Officer was concerned because of how brutal the attack was that this animal would attack children and the owner very reluctantly co-operated. She refused to pay any of the emergency Vet bills saying it wasn't her responsibility at all. I would not trust Holiday Pet Care with a goldfish. If you love your pet at all find someplace else instead to leave your animal or you may be facing the loss of your pet dying a slow lingering death from injuries received there. Some of the staff was good but the attitude of the owners renders any goodwill as useless.If you don't love your pet then by all means leave it with this butcher of family pets who doesn't care about your bills or any grief she causes.

We take our labradoodle Finn here often and he loves it. The staff is always friendly and helpful…read moreand you can tell the people here really love the dogs. I can also tell because our dog is always beyond excited to go here. Rates are also reasonable. It's very well run and well maintained pet daycare. Grooming is also great. Highly recommended.

Staff very nice. We are very happy with the work done and our pet came back home happy!…read moreDefinitely I recommend and I will bring my pet back for grooming.

From the owner: Give your beloved dog a fresh look with a grooming session with us. Eva is a certified pet stylist…read morewho has been trained professionally to take care of the skin and coat of different breeds as well as creating different styles using hand scissoring techniques.