Here is my experience with Esha Dental that still hurts me as a mother and as a client. We came to the office with my 4 years old son to have his cavities done. I am not talking about sitting in the waiting area for an hour, because they have many patients that require a lot of patience, I am not talking about MAD AND CARELESS reception area personnel that NEVER PICKS UP THE PHONE because that's not the most important things for me. I am talking about DR. SUNITA SAHU
So, the first appointment was easy and fast. My son needed cavities. We've talked about the procedure, "happy gas" and all the staff concerning the fillings that need to be done. They scheduled the procedure in 2 months. At the day of the procedure my son woke up with fever, so I called them to reschedule. I called 10 times, Nobody picked up the phone. Finally I talked to them after 5 pm that day. They rescheduled the procedure for another 2 months. Ok. So, the day of the procedure, we are there. Waiting, of course. The doctor showed up and told me TO LEAVE THE ROOM. I was not allowed to be with my 4 years old son in the room during the procedure. It was regular filling, no sedation, just "happy gas". When I started to ask questions she got mad and offered me to leave and find another dentist. Seriously???? I was waiting for 4 months in total to have this done. During the first consultation appointment NOBODY TOLD ME THAT I CANNOT BE IN ROOM WITH MY SON. So, I talked to my son, he told me he was alright and I went to the waiting room. After 10 minutes of sitting I heard him crying. He cried for 10 minutes and I asked the receptionist to check on him. Another 10 minutes and he started yelling " Mom, help me". My heart was burning... the receptionist came and told me to go in there. My son calmed down right at the moment he saw me. Complete calmed down. We don't speak English at home. He just couldn't understand everything what DR. SUNITA SAHU and her assistant were telling him. He is 4 years old. I went somewhere. He was alone. Of course he did not cooperate. I was trying to explain everything to the doctor. I was asking her to let me stay in the room. It would comfort him. She did not even listen to me. They put the mask with the gas on him, they numbed the area already. And doctor refused to do her work. She told me they have to sedate him completely or to put some kind of the blanket on him to force him not to move!!!! Are you guys serious?????? How can you do it to a child??? I said no and doctor SUNITA SAHU just left a room. Without saying a word. I was crying inside. If they told me that I was not allowed to be in the room with my 4 years child for his first dental fillings, I would never go this office!!! Dental assistant talked to me and explained that trey will send the referral to some other clinic.
We left the office being abused and traumatized. I'm am writing this for another parents to keep my situation in mind when taking their children to this office hoping to get the proper care. read more