Mixed Experience at the Al Capone
Escape Room
When we arrived, the place was pretty quiet
- our group was the only one there, so no crowds to worry about. Unfortunately, the staff member on duty seemed rushed, which didn't set the best tone.
We chose the Al Capone room, which was labeled as advanced. It had potential and was genuinely fun at times, but we ran into several issues with broken or malfunctioning clues.
One clue even required staff intervention to fix during our game, and that ate into our time. Disappointingly, we weren't offered any compensation or extra time to make up for the disruption.
Overall, the concept was great, but the execution fell short due to poor maintenance and customer service. read more