My friends and I recently went to The Experience Escape Rooms in Cave Springs for the first time…read more We were scheduled for 8:30-10:00 PM on a Friday. We arrived about 10 minutes late, thinking it was just a drop-in window -- completely our misunderstanding. But the way we were treated was unacceptable. Claudette, the employee working that night, immediately scolded us like children for being late. She raised her voice, spoke down to us, and made the whole group uncomfortable. This was our first time ever going, and instead of welcoming us, she made us feel like a problem. I had already paid online for 7 people, and 2 more of my friends joined, making 9 total. Claudette told me she needed my card but never explained why. I assumed it was to verify my online purchase -- not to charge me again. Three weeks later, I checked my bank account and found out she charged me for tickets my friends had already paid for themselves. I went in person to calmly resolve the situation, and again, Claudette immediately became defensive and rude. She raised her voice, insisted "I can't help you," told me I was "on camera," and claimed my friends had spent their money "next door at the asylum." She refused to let me speak to the owner and continued arguing, even though I stayed calm the entire time. So I left and disputed the charge. Two days later, the owner called -- not to apologize, not to address Claudette's behavior, but just to question why I disputed the charge. That was the final straw. Never coming back. Terrible customer service. Friends and family -- stay away. There are plenty of escape rooms in NWA with amazing staff and better communication. This place is not worth the headache.

Super fun experience. It was my gf and I's first time doing an escape room and we ended up liking…read moreit a lot. The staff were helpful and the room was detailed and intricate.

Fun scenario, great staff. We *almost* solved our room on a double date. Great outing for a date.read more

Lots of fun for a family game night. Even though we didn't make it out, we had fun trying and…read morechallenged ourselves. Service was great and the time flew by. We'll be back to try one of the other rooms they have.

We were extremely dissatisfied with our visit. To have only one guy running 5 different escape…read morerooms is just sad. We waited 5 minutes for our first hint just to step out to hunt him down and find out that he didn't turn on his walkie talkie yet because he was too busy with other groups. Not to mention the fact that we still finished with about 15 minutes to spare and sat there messing with it for up until about 5 seconds left because he wasn't there to notice that we made it out. We ended up having to ask him what we were waiting on and have him realize we finished. To overbook and understaff like this baffles me. It was definitely our last time at Cryptex.

If you're looking for a great experience I would recommend this location. We've tried another…read moreescape room in Branson but the staff really made for a bad experience. Luckily we gave this location a try and had a great time in the Space themed room. Kyle the staff worker really made sure we had a great time. I have bad night vision and it's done in a darkened room so that's something to consider. This time we did the Tourist Trap and it was great. Very fun especially if you like maps and locations. This time Roman set the adventure up for us prior to entering the room. His enthusiasm made us feel like we were actually "the tourist" in this game and we needed to accomplish the task at hand. If you need help they gently guide you in the right direction. If I could give them more stars I would!!

I would highly recommend this. My husband and I have done over 100 escape rooms and this was a fun…read moreway to put a new spin on it for us. The staff was very helpful in explaining what to expect and adjusting our equipment. At first it is hard to adjust to the play area in the game vs. the actual room you are in (a grid pops up in the game so you don't run into any real walls) as well as the hand controls, but after a few minutes you get used to it . We did Beyond Medusa's Gate and it was fun to do puzzles in Ancient Greece and it really required teamwork like a real escape room. The only other virtual reality we have done is The Void in Atlanta, and while that was fun for a 15 minute intro to exploring VR, Questledge is more like a true 60 minute escape room where you feel challenged and truly experience that adrenaline rush of figuring out what to do next. We can't wait to go back.

I initially scheduled a scavenger hunt when the Nixa location first opened due to the…read moreunavailability of escaping that day. Our group was a mixture of kids and adults but we all enjoyed the hunt. We wanted to escape in the future so Debbie arranged for us to return. We finally got our band back together to swing by and I'm so glad we did! The escape game was thoughtful and complex enough to take the full hour to figure out. The challenge of the Auction House was very fun and we were finally able to solve it with some assistance and about 30 seconds left. I would highly recommend Questledge for their escapes, scavenger hunts and VR experiences. We noticed several groups enjoying VR while we were there. Debbie and company have a good thing going on Main Street!

I have been to Escape Rooms in 3 different states and 5 locations and each has been unique and…read moreinteresting in their own way. Escape Branson was a good time and even allowed us to take our small children in free of charge (8 and under). I am partial to the style of rooms that utilize the video monitor to feed clues rather than entering the room and unfortunately they enter the room here. I feel it takes away from the feeling of being "trapped" inside and needing to escape. The girl working the counter was nothing short of amazing. She was interactive with our kids distracting them and then including them during her brief to us by having them stretch out and speaking specifically to them. It was really adorable and unexpected to see her level of inclusion for the littles. She's the reason the place is getting 4 Stars. We did end up using 2 clues but we definitely didn't need them as we finished the room with more than 15 minutes remaining. They definitely had some clever clues and riddles that were new to someone like me that's done a lot of these. I felt the rooms were about average though and very good for beginners that need an introduction to escape rooms. So far Breakout Waikiki has set the standard for how Escape Rooms and no other establishment has come close to reaching the bar they've set.

We had a blast !! Fun escape room ... needed several clues but this escape room was a lot of fun!!…read moreIf you like escape rooms you will enjoy this one for sure !!

If you and a few friends are looking to have some fun, you should consider this place. Plan to…read morespend up to an hour there, unless you're quick. Owner was very nice. Currently have 4 different rooms. My friends did the prison break. Very fun!

From the owner: Great Escape Mystery Rooms offers a fun, entertaining, and engaging escape room adventure, located…read morein Historic Downtown Van Buren. The rooms are designed to intrigue and bring out the inner detective in all of us. Bring your friends, family, or co-workers in for an exciting challenge. While in the room your goal is to find clues and solve puzzles that will enable you to conquer the room and stop the clock, hopefully with a record time. You will have 60 minutes to see if you have what it takes to solve our rooms.