Went here on a date night and the room was a lot of fun! The room theme was great. Completed the…read moreroom with just two of us but excited to come back with a group to try a harder room!

The room we did was Blackbeard's Cabin. It was difficult enough and challenging. Granted I was with…read morea group of 10 year olds. As far as the room goes, I'd give it a 3.5. It was challenging but it is just the one room. You don't escape into another room like I've done in previous escape rooms. Now let's talk customer service. We came in with a 10year old soccer team for a team building event. When I booked they were very nice and knew we would be coming in. Yes they were excited and loud. However, the staff member could have been nicer about it. Especially towards the children. The staff member checking us in was condescending but pretending to be nice. I could tell they were annoyed with us. Another staff member yelled at one of the parents for taking a pic of their time before they left the room after the game was over. As I was leaving I was looking for my kid, she said I'm here mom to let me know where she was. I told her to not be so loud. Then the staff member said in a condescending way "You know you're inside right?" Other than the interaction with those two staff members the kids had fun. I doubt any of the families will return though due to customer service.

Just now leaving Timed Out Escape Rooms, and we had a BLAST!! Chris was our game master and he was…read moreawesome! Super cool and nice to talk to , helpful with hints even told us some cool stories about the room we played in. Overall great experience, awesome staff and great rooms ! 10/10 would recommend! -Team NGU

I can't say enough good things about this place, and the staff! My husband and I travel all over…read morefor escape rooms. We spent the entire day at Timed Out, and loved it so much we played all of their rooms. Their rooms are challenging but not impossible. Each room had something really neat that set it apart from other escape rooms. The owner talked to us a good bit about what it's like owning an escape room (we've been talking about opening up our own for a while now) and let us see how things work behind the scenes. One of my favorite parts were the game masters... they were teenagers and were a lot of fun. It's nice seeing a business owner hire teenagers who are full of energy and love their jobs. Anyways, if you love escape rooms, check this place out! You won't regret it! Thanks for such a great time, y'all Can't wait to come back to play the new room when it opens!!

Fun, entertaining, and highly recommended!…read more They have a bunch of interesting looking options and we decided to go with the 7 Deadly Sins room. It was very well done, and much more challenging than we were anticipating. We had a good time and thought the staff was great as well. Looking forward to coming back to try another room.

Escapology Escape Rooms Charlotte has some strong points. The room themes are well-designed,…read moreimmersive, and visually interesting. Unfortunately, the overall experience fell short compared to many other escape rooms we have played. My group has completed every escape room in Charlotte, along with numerous rooms in other states and several overseas, so we have a broad basis for comparison. One of the biggest issues was the size of the rooms. They felt cramped and crowded, and while the advertised capacity may be higher, the rooms seem best suited for two to four players at most. The puzzles were also frustrating at times. Many of the clues felt overly convoluted, and the room lacked a clear sense of progression. Rather than flowing naturally from one puzzle to the next, the challenges often felt disconnected and lacked cohesion. The game management also impacted our experience. We were told that the game masters were monitoring multiple rooms simultaneously, which appeared to contribute to delays. At one point, we successfully completed a piano-based puzzle multiple times, but nothing happened. After repeating it several times, a game master finally noticed and advanced the puzzle. Situations like this can be particularly frustrating when time is limited. Overall, Escapology Charlotte offers attractive themes and creative room designs, but the small room sizes, inconsistent puzzle flow, and game-master oversight issues detracted from the experience. With some refinements, it could be a much stronger escape room destination.

Group of four late 20 year olds came from out of town for a concert and found ourselves here on a…read moreSaturday afternoon and we had SO. MUCH. FUN!! - paint mission was so fun and more intense than we expected but in the best way - drinks were delicious - didn't try the food but looked good - busy but the business handled it well - staff was great and super friendly. Shoutout to Rocky!! - price is expensive but absolutely worth it!

I hosted my child's 14th birthday party at Beat the Bomb, and it was a fantastic experience. It's…read morean especially great option if you've already done most of the typical activities around Charlotte and want something different and memorable. Each birthday group is assigned a host who guides the kids through the experience, and that really sets the tone for the event. A great host can make all the difference with keeping the energy high and the group engaged. Although it was busy, there was ample seating. Management, the front desk team, and the bartenders were all friendly, attentive, and professional. Overall, it was a fun event that I'd recommend for teen birthday parties.

Christian was a wonderful puzzle master - his character acting really set the mood for our Bank…read moreHeist. He gave us great help a couple times when needed and stayed out of the way when we were clicking along. The production value on the Bank Heist was really good - it was fun to work as two teams and connect up along the way to finish the room together. We'll look forward to coming back to Exit Strategy soon!

We came here for the first time with some friends and did the Quest of Honor room. Our escape room…read morehelper was Elizabeth and she was great with being on character and helping us out when needed. The puzzles were quite hard which makes sense since it's 8/10 difficulty but they were super unique and cool.

Fun escape room located in the mall. We booked the room in advance on their website. It is pricier…read morethan other escape rooms in the area and is more expensive per person if you have only 3 people. That being said, the theatrics, room size, props, and attentive staff make the price worth it. The employee running our room was incredible. They kept up with everything and provided assistance as needed. While in Charlotte, we chose to do the Wild West room. Some of the items in the room were previously broken, but at least the employee running the game was aware and warned us ahead of time. This removed some of the excitement involved with solving a clue but did not prevent us from enjoying the room. I also did not like how our group was separated in the beginning. Seemed pointless to set up the story in this way. The people separated in the beginning are at a disadvantage since they are not able to do anything for about 5-10 min and don't know all the items that were found before joining up with the group. If there was something to do in that separate area then it would make more sense. Additionally, there isn't a great place to set things. There are many props (which I like) but we didn't know where to place them when finished with them since they would block other clues. In other escape rooms, the moderator/host have informed us of a table or chair not part of the game where we can set personal items or used items. That being said, this escape room is a step up in theatrics from other rooms. The story was good and the clues were tricky without being impossible. Plus it's easy to reserve a room online, we started on time, and the mall bathrooms are close by. Overall we recommend this escape room to others!

SU-PER-COOL! I did an escape room here with my daughter and it was so much fun, but it gets…read morestressful at the end. The rooms are well maintained and the staff does a great job organizing and guiding your through the process. I would definitely recommend Break Out games for anyone looking to have a fun time with a side of mental challenge.

We've done two escape rooms at Masterpiece Escapes now and both visits were excellent. The staff is…read morefriendly and helpful and the games are challenging and fun. We're looking forward to visiting again soon!

Great escape room! Had great time with the family. Must do…read moreif you're in the area. The sound effects and clues were awesome.

Such a great experience and we will definitely be back!…read more I came here with a group of 7 for our company holiday party/ team building and we had so much fun! The owner, Ken, and staff were so helpful and accommodating and they truly want you to have a great time. We all did "Alice's Dream" together and it was such a cool room. The decor, puzzles and everything was so on point and as a Alice fan, it was really neat. We escaped!! I can't wait to take my husband to the other room, it's easily one of my favorite escape rooms I've been to!

We took the kids and some of their friends here for a fun Saturday adventure. It's fun for the…read morewhole family and people of all ages. We have people in their 30s, teens, and an 8 year old, and everyone had a great time. The puzzles were not too complicated but were challenging at times. Great experience!