First reaction: who waits 45 minutes just to be seated?!?!? Well, we did, and we have 0 regrets. I will say it's pricey, for 2 people food and drink plus tip ~ $65. Service is good, not traditional at all, you scan the qr code order and pay on your own. It's smooth, website works, it doesn't glitch. When ot comes to food: Grilled chicken croissant- decent, has pesto that adds some flavor, little side salad next to it. It's good, nothing to rave about to be honest. Crème brûlée soufflé- delicious, there is no other word for it. Fluff, not too sweet, with good amount of sauce and fruits. No complaints just praise. Cappuccino- clean frothy top with espresso shot. Not too elaborate, I keep it simple across the board so i can judge everyone somewhat equally. Good cappuccino, fruity notes on espresso with touch of vanilla. Upside Down Creme Brulee Latte (Iced)- this was a masterpiece, i don't like iced or sweet coffee drinks but this one is absolutely delicious. We ordered it with 50% less sweet and i think that it was the best decision. Overall would come back for sure! P.S. My ratings are based on whether I believe I could make a better or healthier version at home. If food/drinks/ service impress me, I'll be happy to come back. If not the stars reflect that. read more

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I really liked it! The place is very clean and nice, and the servers were kind and helpful. We went around 10:15, and it wasn't very busy, maybe because it was a Tuesday. Since it was our first time there, we asked the server if we could sit at a table upstairs, and he kindly agreed. The food was good, the coffee was great, and the prices were reasonable. My friend and I also liked that the menu is available through a QR code and that you can place your order and pay directly from your phone. It made things much easier, especially since we paid separately. One thing I noticed is that the information online seems inconsistent. The Apple Maps listing and the restaurant's hours were different from what appeared on Google. I called before going because it was a little confusing. The address also directed us to a different location, although it wasn't very far from the actual restaurant. These are just small details that I think could be updated. Other than that, we had a great experience and would definitely come back! read more

Escape 360 - Good food quality and quickly - Coffee & Tea Near Me - Carrollton, Texas

They're new, the service will improve. The food and drinks are good though. I really like my "Dubai Pistachio Soufflé". It was airy and fluffy. My "Strawberry Mango Soda" was also good. I sampled my friends' orders and they were also tasty. The cafe has a nice setting, I think it can be a good place to hangout with friends, take a date, or be with your significant other. When I was there it was pretty busy and packed. Therefore you might have to wait for space to open up. The service was hit or miss. I think it will be better with time. read more

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A couple of things to note. Parking is a challenge. It's busy, so be prepared to wait at least 30 mins and longer if you come with a group. Second, there is no physical menu. You scan the menu I at your table, order and pay from there. The aesthetic is beautiful. It's clean and well run and the food, despite being a little on the high side is wonderful. read more

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Been to the McKinney location and wanted to try this location. This location is just as beautiful! Floral and tropical vibes. Food and drinks are just as delicious. Staff and service as great, per usual. I expected a long wait because it was packed when I arrived but I was seated right away. This cafe restaurant is great for small or large groups but more comparable for smaller groups. Great place for Thai food or just desserts and drinks. I love those drinks and their soufflés. My friend and I ordered a tea, ube milk latte, and mixed fruit soufflé. If you haven't checked out either location, definitely do! Till then, let's eat and sip! read more

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Escape 360 cafe recently opened their second location in Carrollton. This spot has 2 floors, and some private rooms as well. They have always been known for their aesthetic interior decorations and this new location kept up with that image. I tried the Thai Siam mango soufflé. They also serve lunch items and many drinks. It comes with 3 fluffy soufflé pancakes with a mango sauce, coconut flavored sticky rice and ice cream, assorted fruit, and some condensed milk like cream to pour on. They forgot the condensed milk for me but it was fine. The pancakes were really soft and bouncy, but what really caught my attention was how good the sticky rice and ice cream were. They paired very well with the pancakes and fruit. I will say that I am somewhat disappointed that this is a mango flavored dessert and has no actual mango fruit in it, but it was very solid read more

Escape 360 - Thai Siam mango soufflé - Coffee & Tea Near Me - Carrollton, Texas

So I went here with my friend to check out since this is a new location. I have been to the one at McKinney. I had so much expectationsss but the experience was just okay. I expected at least someone to come and ask if we needed water, or guide us where the water was - we found out it was available at the far end of the cafe in a water dispenser. I ordered the crème brulee latte which was amazing and that's the only reason I am giving 3 stars. The coffee was not too sweet and was just perfect for my taste! The service was slow, also, you have to scan the QR code to order the food and pay on the spot and then they just bring the food /drinks out for you. I ll prolly still go once again for the coffee and their famous soufflé pancakes. But I would think twice. read more

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This place was worth the hype. I pulled up to a two story beautiful storefront and was already excited. Inside was a live in oak tree in the middle of the place where all the natural elements tied in to the ambiance of the tree. The two story space was beautiful. You could sit at a few tables on the 2nd floor that overlooked the dining space below. You could see the pastries fr the counter and the team making your matcha drinks. Everyone was so friendly and attentive. I waited for 30 minutes to sit on the 2nd floor. You go up a small flight of steps and spotted. They are about 5 tables. You scan to order and pay right away. My server helped guide me to choose the Ube coconut soufflé and yuzu lemon soda. Omg goodness the presentation was pretty and the soufflr was soft and flavorful with Ube cream. It was good I ate the whole plate. The yuzu was refreshing. It was definitely packed so expect lines. I can't wait to come back for a good coffee and more food options. read more

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Rating: 4.5/5 Went there on a Sunday and a random weekday around the same time. The hype was truly worth it. Sunday Visit - went with my 2 other friends. Waited for about 30 min. We ordered: - Malay Curry with Coconut Rice and Roti - Sweet & Spicy Noodle Bowl - Pesto Pasta - Thai Siam Mango Souffle I also ordered the Mango Coconut Latte. I am amazed by the flavors. We were able to finish everything because they were that good!!! However, I don't recommend double shots for the latte. The coffee's taste completely overdrive the fruity flavor. I love my coffee but this is not the kind of drink you want to go coffee crazy on. Random Weekday Afternoon Visit - went by myself, no wait needed for 1 person (there was still a waitlist) - I ordered: - Creamy Gochujang Pasta - Pandan Latte I am very surprised by the gochujang pasta. It's spicy enough but it's not too spicy that you can enjoy all the flavors. As for the pandan latte, U learned my lesson from my previous visit and only ordered single shot and I am glad I did. I could taste the pandan pudding at the bottom and you know how rare it is to be able to taste pandan in any kind of beverage or food. I would totally go back for this drink. I also ordered a Basque Cheesecake to-go with ube on the side, only because they ran out of the ube basque cheesecake - are they basically the same thing?? Tbh, I am not sure if I like the cheesecake with ube on the side. The ube tasted quite artificial :/ but I would love to try Ube Basque Cheesecake just to see the difference. I have so many things I want to try in this restaurant, especially the drinks. I would totally go back and update the review as needed! read more

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I just had a chance to visit this location, and I must say that it is beautifully decorated! When I first entered, I was immediately greeted and offered a seat. Unfortunately, I only stopped by to pick up a tin of matcha. However, the awesome young lady (I wish I had gotten her name) was kind enough to give me a tour of the location. This location is larger than the one in McKinney. One of my favorite features is the upstairs lounge area in the back of the cafe. The host told me that it could be rented out for special events. I also liked the upstairs seating area that is open to everyone. There are large windows in the dining area that allow lots of natural light in, giving the cafe a nice view of the outside patio. It seems like the outside patio is incomplete at the moment, as there were no chairs or tables. I forgot to ask when it would be completed. Nevertheless, the interior has ample seating to accommodate most groups until the outside patio is opened. Overall, I had a great visit and got to take home some great matcha. I cannot wait to return and try one of their new drinks! read more

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Amazing experience. Just love the ambiance. The service is excellent. The coffee, yum ! The coconut brown sugar latte so good ! The ube coconut soufflé, wow. Service was very good. Friendly and efficient. So glad they opened this branch in Carrollton, it's so much closer to home. read more

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Ok so I hate to leave a negative review anywhere, but I had a few problems here. First of all, the place seems to advertise mainly as a coffee shop, so I walk in expecting a casual cafe experience. Instead it's far more akin a sit down food restaurant that happens to have an elaborate coffee menu. There is a kiosk to order to go if you don't want to have a restaurant experience, so that's what I did. Unfortunately, the drinks took at least 15 minutes to come out while I awkwardly waited in the front foyer. And the value? Sadly not worth it. Very small sized drinks for $10 a piece. I got an iced ube latte and while it looked cute, and the sauce and cold foam were nice, the shots themselves were far too bright. $10 for a small specialty coffee drink absolutely needs to have properly dialed and timed espresso, not just rely on the sauces to carry it. read more

Had such a great experience today at the new 360 Escape Cafe in Carrollton TX! My friend and I got there right when they opened for brunch, so we were seated right away and had a chance to really enjoy the space. The vibe is amazing: beautiful decor, fun atmosphere, and everything that came out of the kitchen was absolutely Instagram-worthy. We both ordered the Malay Curry with Coconut Rice and Roti- I ordered the chicken while she had the shrimp - YUM! Both dishes were packed with flavor. The curry was rich and comforting and had the right amount of spiciness, and the coconut rice, roti bread, and sunny-side-up egg made it such a unique and delicious dish. (Tip: dip the roti in the curry)! For lattes, I tried the Mango Coconut Latte and my friend had the Pandan Latte (which menu says was the barista's recommendation). Both were fantastic and refreshing! And then there was dessert... the Ube Coconut Soufflé ... WOW. It did not disappoint! Light, fluffy, and full of ube and coconut flavor. It was as beautiful as it was delicious. The service was friendly and attentive, and every detail- from the presentation to the flavors- made the experience feel special. If you're looking for a fun brunch, coffee date, girls' outing, or just a place with amazing food and gorgeous presentation, definitely put 360 Escape Cafe on your list. We'll definitely be back! read more

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A wait to Get in but so Worth it! Matcha was well made and so delicious. Food was fresh and very flavorful. The space is fun and full of life! A must! read more

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I came here for a small break after work and got treated with care and attention. Amazing service and great drinks and treats! Came in stressed and left feeling happy again. read more

Escape 360 - Coffee & Tea Near Me - Carrollton, Texas

I've been to the McKinney location a couple times and was super excited when they announced a new location closer to me! This place is POPULAR so expect a wait especially on the weekends. Food was flavorful and delicious. The drinks were a bit of a miss for me. Matcha wasn't very strong but the lattes are good! read more

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I got the earl grey matcha, the matcha it self was good but lacked the earl grey flavor. My friend got a cappuccino and came with a small cookie. We shared the spicy Korean honey shrimp with was super good! The sauce on it was delicious! We also had to get the Nutella Banana soufflé pancakes! The soufflé pancakes are definitely worth it! So soft and delicious! read more

Escape 360 - Coffee & Tea Near Me - Carrollton, Texas

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We visited Escape 360 for brunch on the 4th of July with our kids, and the experience was disappointing and ultimately a waste of time. Knowing they get busy and don't take reservations, I called ahead while on the way to ask if we could be added to the waitlist. I explained we had young kids and were trying to minimize ambiguity. They refused. I understand avoiding reservations due to no-shows, but not offering any form of remote waitlist--especially when customers are already en route--shows a lack of consideration for the customer's time. We arrived and were quoted a 1-hour wait. After waiting, we received a message that our table was ready. When we checked in, the host confirmed the table--only for the owner to step in and refuse to seat us there, citing concern that our kids might damage something fragile in that area. We were then told to wait another 15-20 minutes. At that point, we left. Neither their food (which was never anything to write home about) nor their ambiance is worth such disrespect of our time. If you're running a hospitality-driven, experience-focused business, this is not how you treat customers--especially after they've already waited. The decision came directly from the owner, which makes it more concerning. If certain seating areas aren't suitable for families, that should be managed upfront--not after guests have already waited an hour. Alternatively, design your space to accommodate the reality that families are part of your customer base. We ended up going elsewhere nearby--better service, better food, and none of the pretentious nonsense. read more

Wait was way too long, an hour. I was with a friend so went with the flow otherwise I would never wait this long.

We ordered and paid for the food through the QR Code. Food never came out. The table next to us sat down 10 minutes after us and their party of 5 received all their food, savory and sweet. After an hr of waiting, we spoke to the executive manager and he just handed us a refund slip to fill out and just like that our food was cancelled and we left hangry. read more

Iced vanilla latte 5/5 Food 4/5 Service: 5/5 I like that it's a non server system with food runners and 10% service charge is reasonable for what they offer in service read more

So disappointed. Came a day early for Father's Day and put ourselves on the list since its first come first serve. They told us 45 minute wait and we decided we'd walk around and wait. 30 minutes go by and we told them we never got a link to see the list so we checked at the desk and again, they told us another 45 minutes. We sat inside to wait because it was getting hot. After another 30 minutes my husband checked and they told us there was STILL 10 families ahead of us. Seemed they just weren't being efficient in seating from what we saw, so we got up and left. Was really looking forward to trying this place. read more

Super impressed with the atmosphere, décor, and huge menu selection. The food was delicious and well-balanced, not too sweet or too salty. However, the seating felt cramped, with tables so close together that it felt like we were dining with other parties. The service was a mix of great and disappointing. When we first arrived, the servers were attentive and checked on us often. We received two of our three items quickly, but our main dessert, a soufflé, never came. After waiting about 30 minutes, we asked a server and were told there had been an issue in the kitchen. We were understanding and waited longer, but after asking two more times, we were repeatedly told our order was "next," which unfortunately wasn't the case. We ended up waiting a little over an hour before the soufflé finally arrived. I wasn't expecting compensation, but I did expect better communication. With so many servers on the floor, it would have been nice to receive honest updates instead of being told it was coming soon. What made the experience even more frustrating was that a table seated well after us received three dishes, including a soufflé, about 15 minutes before ours. Overall, the food and atmosphere were excellent, but the lack of communication during the long wait took away from the experience. If you decide to visit, I would recommend ordering to go, as it may help you stray away from their other mistakes. read more

Very unorganized seating system. We were told 35 min to sit down, waited over an hour. Incomplete parties were getting a table and sat without ordering for a while, waiting for the rest of their parties. We were excited to sit down for food but unfortunately we didn't get a chance since the wait kept getting pushed back. read more