I chose Caliber Collision in Escalon solely for convenience, since my sister lives nearby and was helping us while we were out of state. Unfortunately, the experience was awful from start to finish. My car window was broken while my sister was driving us to the airport. Because we were traveling, she brought the car in on 8/8/25. Caliber initially suggested not using insurance because the window repair would be just under $400 (my deductible is $500) -- but that would have meant only replacing the window and not repairing scratches inside and outside the door. I clearly stated I wanted everything fixed and used insurance. The car was "finished" on 8/19 and sat undriven until we returned on 8/27. Shortly after, we discovered glass still inside the back passenger door and behind the seat. It had not been vacuumed out. When we called, we were told to bring it in anytime. On September 9, my young son tried to open the back passenger door and couldn't. The door panel started pulling away from the frame. When I brought it in on 9/19, an employee named Jesus immediately accused us of taking the door apart ourselves, repeatedly insisting "there's no way" it happened otherwise. Despite me calmly explaining that my son simply opened the door, he continued implying I was lying, scoffed at me, and behaved very unprofessionally. I spoke to the manager, who apologized but minimized the situation by saying both sides were "getting defensive." Meanwhile, the employee continued accusing me, claiming a "missing part" proved we took the door apart. The work was under warranty, and I have zero knowledge of car repair -- there was absolutely no reason for us to touch anything. I was told a part needed to be ordered and that I'd be contacted. No one followed up. By October 25, the door came apart again when my son opened it. On November 12, my husband brought the car in. The same accusations resumed, then shifted to blaming us for "pulling the door too hard." We later discovered the door no longer locked after that visit. At this point, I contacted Farmers Insurance, who escalated the issue and transferred us to a different Caliber location. From there, the experience completely changed. Carrie, the Regional Manager, was empathetic, professional, and proactive. She arranged for the Modesto Caliber Collision to handle everything, including transportation. Glenn and the Modesto team were excellent, and as of 12/17, all issues are finally resolved. Avoid Caliber Collision in Escalon. The lack of accountability, incomplete work, and disrespectful treatment were unacceptable. I'm grateful the Modesto location and regional management ultimately made it right -- but no customer should have to go through this. I am aware of the delays in us taking the car back to the shop, and because the initial repair was incomplete and the issues were not urgent to daily drivability at first, we were told we could bring the car back "anytime." Between homeschooling two young children, work schedules, and the fact that the car had already required multiple trips, it took time to coordinate returning it. Additionally, after being repeatedly accused of damaging the vehicle ourselves, I was extremely uncomfortable returning personally and waited until my husband could take it in. The delays were not due to neglect, but to scheduling realities and the shop's own mishandling of the repair. read more

Caliber Collision - Broken out window and scratches all down the side of my car. - Body Shops Near Me - Escalon, California

A+++++ from start to finish, everything want smooth! The communication throughout the repair process to the quality of repairs!! I will be back for all my future repair needs!! read more

The staff that work here are very friendly knowledgeable very courteous when you drop your car off here they keep you informed of every step along the way and keep you in the loop with that in mind you have to remember a place like this does not have all the services in house needed to affect repairs They routinely have to contract out to the manufacture of various companies for specialized repair while these third-party vendors may or may not have the same standards as caliber collision. Caliber collision is ultimately responsible for coordinating all services and keeping the customer happy with that being said if repairs are not performed in a timeframe given, it is caliber collision's fault for that reason I am giving them four stars instead of five read more

I had such a great experience! staff was very friendly and helpful! Would definitely bring my vehicle back.

They exceeded my expectations! Got my car back the next day and it looks brand new! Jesus had great customer service as well. Would recommend. read more

Staff was very welcoming and helpful. Vehicle looks better than before collision. Would use again in future.

Be very careful when dealing with this repair station...they told me they were going to replace my door after a trash truck hit it and it ripped off the mirror which bended the frame. I signed off on the repair and didnt check if ....within a week of driving my car I noticed my door whistling But that's not the worst part.... when I tried to talk to the guy in the back office he started screaming at me.... You heard it right, screaming. He said I had damaged the door..lol I had a death in the family that year was not physically able to go handle the situation but you should know that you have four years through State farm to file a claim against the repair station and I'm going to do that now that I'm feeling better. read more

Gotta give this shop an A+++ rating!! Steve and his team at Escalon Body & Frame did an excellent job getting my car back together after my most recent accident about a month ago. My car looks better now than when I first bought it. It takes a lot to trust work now days. I appreciate all the hard work! read more

Caliber Collision - Car - Body Shops Near Me - Escalon, California

Absolutely professionals!!!! A lady backed up on my Yukon and messed up my back bumper. I had never been in any kind of accident before (knock on wood) therefore i wasn't sure what to expect as far as getting my vehicle fixed. For our business, we've had a couple of our work trucks fixed with them and they did an excellent job. So my husband had me take my Yukon to them as well. I couldn't be happier! The turnaround time and the kind of work Escalón Body and Frame did is AMAZING! You can't tell anything ever happened to my Yukon! It's beautiful! The staff is very friendly and very professional. Thank you guys so much!!! I'm very happy to have my baby back! read more

This place is the best body shop around!! I was so worried because I ran over a big cone and I wasn't sure about what to do. Steve who is the owner in Escalon assured me that everything would be taken care of! He was so nice and professional to deal with. My car is good as new!!! read more

Car like new. Excellent service and communication. Highly recommend. They even washed my car!

They actually listened to me and gave me the correct information. They did what they said they would do for the price quoted. When I had a problem with the lights a month later they didn't hesitate to fix it free of charge. It didn't have anything to do with the repairs they did either. The repairs are perfect and the customer service is more than outstanding. read more

I brought them the parts of my sun-faded stock red Honda parts with a request to paint it the color of a rip cherry. They did a superb job prepping and painting every part as if it were from an Audi A8. They added Ghost Flames that show up only in the right sunlight. And do they ever show. The metallic paint showed off the custom nature of the bike in the best way. As I finished it I sat on the stock seat and it cracked. They were quick to tell me of just the right people to fix it at a reasonable cost. They directed me to Castillo Auto Upholstery on 3rd in Modesto. Although the photo does not show the new seat, I can tell you that they also did a fantastic job. I cannot say enough how well I was treated and what a professional group they are. read more

Caliber Collision - The end product by Steve and Jeff and crew. They took a stock 2008 Honda Shadow and turned it into a work of art. - Body Shops Near Me - Escalon, California

This was the second vehicle we have had repaired here and I can honestly say that they do not disappoint. The job is flawless and they made sure I was well taken care of. I highly recommend to anyone looking for body repair, Thank you so much, you guys are amazing! read more

They do an amazing job. They make sure everything looks amazing, and is completely and totally taken care of. We will definitely be using them again if we have any future car needs. We've used them for my personal truck and my husband's work truck, and they've never disappointed. Jeff has been a huge help. read more

Steve and his team did an excellent job on my new boat, it takes a lot of trust to spend 60k on a boat and turn it over to a body shop to get the sides painted, I had an issue with the paint 6 months later and he said no problem bring it in and fixed it at no cost. If you need any paint, body or any auto body stuff done this is a great shop! Thanks again Steve! read more

I brought my truck to the shop and they went beyond any expectation. They arranged a rental, gave me a ride to the rental place in Modesto and kept in touch with me as the repair progressed. The work was immaculate. The paint matched perfectly. It was completed in a timely manner. They communicated with the insurance company. I would recommend this shop without any reservation whatsoever. If I could give them ten stars, I would do it in a heartbeat. read more

I have had to take my vehicle back 3 times....when I was first in the shop I had my gas stolen in their yard ...when I got it back I was missing parts and fluids totaling about 13 parts missing off my vehicle and now my power steering is leaking squeaking and I'm still finding broken parts that they broke that was not part of the accident read more

Thank you Jeff Steve and George! Great customer service! Totally comfortable to work with. Probably no one likes to say they have a "body man" since it's no fun having a fender bender or body damage (for reasons that will remain unspoken) but if one must have a "body man" then choose these are the guys read more

These folks do a fabulous job and are friendly and helpful as well. I hope I don't ever need a body shop again but if I do, I definitely know where to go. You cannot go wrong with this shop! read more

Escalon Body and Frame came highly recommended, and I can see why. After the front end of my BMW 530i was damaged, I went to see Steve Scott at the shop. He and his team were honest, friendly and efficient. They communicated with the insurance company and took care of all the hassle. When I got the car back, the work was incredible.. I couldn't believe it was the same car. I am very satisfied with how well everything came out and the way that the car looks. Thanks to Steve and his team. read more

This is where we have taken several of our cars for body work and restoration. We have 6 sons and it was Roy that referred us to them as my hubby had bought a corvette that needed a lot of TLC. They really did a superb job! Then my hubby bought another corvette and completely restored it and he wanted it painted "Canary Yellow" I was hesitant ,but it came out stunning and the body work and attention to detail was impecible. My son bought a really old truck and restored it, This place was probably glad to see it go! They really did an outstanding job then too. Over the years we have taken many cars and trucks here and have never been disappointed. We moved back to the bay area 5 years ago and someone hit my gorgeous Chevy pic-up in the parking lot at the bank. I was crushed! I said to my hubby," where we gonna take the truck now?" He said no-where but Steve's in Escalon. And we drove it out there, an hour and a half from our house. Steve and his guys made it perfect! Thanks for everything guys! Everyone we have referred them to has beem very happy with their work! read more