Kathy will pretend to care as well as her number of assistants, Katie in particular. However, they…read morerecommended her friend's 'company' for my glass claim, who not only put in the wrong glass for my car but broke my rear view mirror assembly, which was very expensive due to the camera and sensors required for my luxury car. This doesn't even include all the mistakes they made because the glass did not fit my car, which was proven when I took a picture of the part number and called the glass company. They not only refused to replace the mirror or the glass, but the owner called and screamed, swore and insulted me then proceeded to say 'I don't care about you or your car, find someone else to fix it' then said they would just call Kathy (on their speed dial) and have her cancel it. Needless to say, I'm stuck with covering the $1165 for replacing the mirror and had to do a new claim for the glass replacement. I got a new agent and had to start all over again - all the while my windshield is leaking water from the horrible job T&C Auto Glass did as I listen to the alerts from my car from the lack of calibration for the sensors and camera because the glass does not match up so it could not be sealed. She could have fixed this by calling and reporting her friends but chose not to so I'm still dealing with this over a month later. Be careful who you trust.

Kieran helped us so well!!! we got everything we need, and it was super simple, so glad to get…read morecovered and not have to think about it anymore.

Great company. I reached out via the Yelp instant quote yesterday and received a text from their…read moreagent Scott. Texting was my preferred method of contact and they actually did! YAY! Anyways, he scheduled an over the phone meeting to obtain my personal information and to see what rates they could give for Car Insurance. Roughly two hours later, I had a quote. Although they weren't able to match my current renewal rate. I was very happy with the great customer service and instant feedback. I would highly reccomend people giving them a try. Thank you again Scott!

Good customer service. Very honest and straightforward. I didn't end up buying insurance through…read morethem because the quote was too high but they were honest and mentioned that I should be able to shop around for better quotes, progressive was coming up too high through their services.

We have used Progressive as our car insurance for the past 8 years. Two years ago we switched to…read moreRosetta's to handle our policy for us and I couldn't be happier! We have had much superior service here than with other agencies we've used. From the moment we first walked in and were greeted, I knew we were in good hands. Whether I go into the office or give them a call, they are always immediately on top of whatever it is I need done. They have proven time and again they always keep their promises and they get things done in a very quick manner. They have my complete confidence. They also always call me back when they say they will and that is very important to me! I hate it when people say they will take care of something and give you a call and then they never do. Granted, the office isn't the nicest looking or most modern there is out there, but what does it really matter when the people working inside the office are all about working for you and making sure you are taken care of? If you're looking for a new insurance agent in the Jacksonville area, I highly recommend Rosetta's. Even if you are on the other side of town, you can still use them because things can be taken care of over the phone, via fax, via email, or even through snail mail.

The whole experience went well. Jo was wonderful. Thank you Short simple and straightforwardread more

The place has the best agents. They give you all the details and make sure you are covered during…read morea transitional period. They treat you like family and no question is idiotic. Jo G calmed down a situation and got it all straightened out from a fubar situation from the previous agent. Directions go I. The complex and take an immediate left and they are at the end.

I found the Thomas Moloney insurance company roughly 2 years ago, after a large namebrand insurance…read morecompany raised my rates by roughly 40% without so much as a courtesy call. Mr. Moloney always goes above and beyond - he researches not only the best rates but the strongest insurance company to use as well. Think about it, you always want to save money, but what if the insurance company you're going with doesn't have much money in the bank? Then if there's a disaster you may never see your money. No one had ever explained it to me before Mr. Moloney. I sent him an email on a Saturday afternoon with a question and he responded within an hour - something that was very unexpected to me as I was sure he would respond to me the following Monday. I feel that my insurance needs are met, I am always treated as a valued customer, and I value the services provided.

I have worked with Christopher Patrick State Farm Agency for several years now. I have worked with…read moreother State Farm Agencies as well and I feel this agency ranks at the top-and I believe Lashay is a key reason. She is amazing. She is not only efficient and always follows through but she is very knowledgeable in all kinds of insurances- auto, home owners, umbrellas,etc. When I happened to mention that a family member was having twins- she mentioned "life insurance" knew it was necessary but had no idea that State Farm is in the life insurance business. Having one consistent person who knows me and my needs has been very important to me. And Lashay is the one. Geryl Kramer

Purchased homeowners and auto policies and was able to add a $1 million dollar umbrella while still…read moresaving money. Matt is extremely knowledgeable and helpful. His customer service is outstanding!

Montoya & Associates has been very helpful to my family over the last few years. We met Will…read moreMontoya through some friends at church, we just had a baby and were in need of some life insurance. His staff helped us through the entire process, soon after we opened some individual accounts with them and have been using them to manage our investments for the last 2 years. We love Montoya and the service we recieve from the staff, they have always been very helpful and attentive! Have recommended their services to several friends who are very pleased as well!

CreditStation diligently and systematically addressed every inacurrate/obsolete item on my credit…read morereport. I received invaluable insight to make better decisions. Noel Jacksonville, FL