I was very impressed w/ the help and knowledge of Julie who helped me w/ renewing my car insurance…read morepolicy. I've been a customer of the Augustyniak group for about two years now and they're always very kind, helpful and get things done in a timely manor. I highly recommend their company for car or home owner's insurance. My Mother just signed up w/ them upon my recommendation.

They used to be really into their customers. Knew your name, knew your family as well…read more No I call them and talked about new car insurance. This was around March and I've not yet heard back. Not like them at all but I guess good help is hard to find. However, I still have insurance through them. They are excellent at handling any and all problems if they occur.

I am a customer of Brightway and we had a little hiccup with my policy, but they handled it…read moreprofessionally and with sincerity so I look forward to using them in the future

1 hour on hold just to speak to a customer service rep. Every. Single. Time.read more

Every member of this team is knowledgeable, enthusiastic, and willing to help. I've never had a bad…read moreexperience. In today's world of insurance not living up to what you pay for it, they soar above all others!

Kimberly was very helpful with my insurance needs. I change some policies and coverage, and she…read moreknocked it out in no time. I had some issues, but she cleared them up and got us going.

Great agency, always helpful when you need anything. Highly recommend this company!…read more Glad I chose them, they are the best!

I've been a Customer for 12 years, including home and all vehicles. Roof damage claim was handled…read moresufficiently but there seems to be a lack of communication with this agent. I sold one of our vehicles and when I reported it was sold and sent the proof of sale, I was told that we didn't have insurance on the car so I proved from our policy we did. The next day, someone called and told my wife we had never had insurance on the vehicle, though we had proof of payment. I emailed Mr. Bogani and he replied promptly telling me that the policy for that vehicle had been cancelled per our request after we sold it. I thought, "mystery solved" Two days later, we received another call telling us we never had a policy on the car because we hadn't paid our bill. I sent proof of the policy and proof that the premiums had been paid to Mr. Bogani and never received a reply. I resent the same email 3 days, no reply. That was 3 months ago and we've never received a reply. Communication is important!

Prompt assistance for a tow; app provided real time tracking-delightful, professional driver also…read moreprovided phone updates. Great experience.

I have been a member for 31 years. It used to be a great motor club who cared about their members…read more Not anymore. First they cancelled my homeowners insurance and then they raised my auto insurance premiums by about 27%. No claims, violations, accidents. With the buying power of a huge club, you would think premiums would be lower than I could find by myself. Definitely not the case. I don't recommend this auto club anymore.

Always a wonderful experience. Everyone in Britni Burkin's office is pleasant and helpful. Needing…read moreto find yet another homeowner's insurance carrier is stressful but Mardi got us through it.

We have always gotten fast and courteous service. We are extremely pleased to do business with them.read more

These people had me overpay $3000 on my own insurance last year. I haven't had dropped them as my…read moreagents there a policy mill. Don't trust them definitely go somewhere else

I am not good when it comes to any kind of insurance and my recent insurance sent me a letter…read moresaying I have non-renewal. I asked a neighbor who they use and I know her husband looks into things real well. She gave me the phone number to Shapiro Insurance Group and Elizabeth Brown from the company answered the phone. I told her who I was and my situation and she told me she would be so happy to help me. Because I was so happy with her help I asked her if she could help me with automobile insurance and that is what she is working on right now. Elizabeth is wonderful, helpful and so great to talk to on the phone!!

Worst insurance agent. Do not buy state farm from this agent. He charges customers insurance for…read morethings they don't even have. He has taken advantage of the elderly. he sold them and tacked on to there policy, arson insurance, Fuel oil release ??? they have electric, not a drop of fuel oil on their property, insurance for trees shrubs and landscaping, fire department service charge, credit card, forgery and counterfeit money and the list goes on and on. These people trusted him(state farm) and he took advantage of them. Then he sold them a car policy, worst I have even seen, with.........NO LIABILITY INSURANCE. I don't know how this person can put there head on their pillow at night. Total rip off, horrible insurance, don't go to this agency!!!

A five year old can do a better job than this people I ask them to cancel my policy and instead…read morethey did a duplicate of policy in charge me twice they don't know what they doing Esta oficina no saben que hacen le pedí que cancelaron mi póliza en vez de cancelarlas lo que hicieron fue que me hicieron una póliza doble para cobrarme dos veces no los recomiendo para nada no saben lo que hacen

I have had nothing but great experiences with Ricci Insurance Group in the six years I've been a…read moreclient. Most recently, Ashley Napolitano proactively worked to find us a lower premium on our homeowners insurance before we could even think to ask. Kudos to Ashley and the whole team at Ricci Insurance Group!

I've used Ricci insurance now for over 6 years. Started as auto, then in 2021 I became a real…read moreestate investor and brought them that business. They have moved beyond just great insurance team, to crucial part of my strategy and network. I couldn't give a higher recommendation for a team that: - knows their role as experts - is extremely responsive - really really cares about the relationship