Our office has been with Ernie's for years now, and the past year service has really gone downhill. We have gone threw multiple cleaners and even let them adjust our cleaning schedule to what works for them. We have placed several calls to complain about cleaners doing a horrible job (not moping properly, not cleaning windows, not dusting) and were told Ernie would be calling us back, and of course he never did. We cancelled the cleaning service that was scheduled this week and instead of trying to talk us out of it, Tania seemed not to care at all and said "ok let us know what you plan on doing. " It was really upsetting to see that they did not try to make things right with us after all these years of us being loyal and turning down offers from others cleaners. I guess we will be cutting ties with them. PS if you want a clean house/office this is not the company for. read more