Very BAD service, sneak away without cleaning appliances as agreed. Totally Not trustworthy! Asked the owner Ernesto why, he said they never clean dishwasher for anyone. Never heard of cleaning service that clean all appliances Never clean dishwasher! The cleaners are slow and use one cleaning agent for everything. They use water to clean wood floor and rudely asking owner to leave. And when we are back they are out of the house leaving refrigerator and dishwasher totally not cleaned !!! Lazy liars ! Nobody should use their service . read more

Ernesto's Cleaning Services - My clarification of scope of work after his offer and day before they come to work. - Office Cleaning Near Me

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I called Ernesto and he showed up on the same day to give me an estimate. I'm pleased that he was able to clean my house the following day. However, his crew arrived late and did not arrive at the agreed upon time. Nonetheless, Ernesto was professional and team did a great job. Good work! read more

I would not recommend this company. I hired them for a deep cleaning after they quoted me $400. When they arrived, they increased the price to $450, saying the house was dirtier than expected. I was able to negotiate back down to 400 because I was paying cash. Unfortunately, the cleaning was incomplete. My property inspection found multiple areas that still needed attention, including the oven, wood trim near the kitchen sink, and the microwave/oven hood. There was also a stain on the floor that wasn't fully removed. I contacted them immediately, and they agreed to come back. I also asked about adding window and sliding door cleaning. The pricing kept changing--from $250, then $200, then $175--and we spent days negotiating. More frustrating than the pricing was the lack of communication. They repeatedly told me they would come "tomorrow" or "get back to me," but never gave me a firm date. I had to send multiple follow-up messages over nearly a week while my property manager was waiting for confirmation. After several days of chasing them, I finally told them I would have to hire another company if they couldn't commit to a date. Instead of helping resolve the issue, they responded by saying that I wanted to "pay whatever you want." I understand that misunderstandings about pricing can happen, but what disappointed me most was the poor communication and failure to follow through on completing the work they had already agreed to fix. I ended up wasting a lot of time and still had to look for another cleaner. read more

I had scheduled another cleaning service but they failed to show on time so I started to panic and ran through the other services but seeing Ernesto's cleaning had 24 hr so I called. Ernesto responded and was very professional and kind, understood my situation and was able to fit me in that same afternoon. His housekeepers were excellent, did an outstanding job! I had 3 bedrooms and two stories, the bathrooms look immaculate and thoroughly went through the kitchen deep cleaning as well as the living room and dining room. I'm scheduling for monthly with them as they came through when I needed this and did an excellent thorough job. Thank you for taking such care of my home. First rate and honest. read more

DO NOT RECOMMEND @Ernesto's cleaning services based out of Watsonville I should have trusted the negative reviews on Facebook !!!!! Two stars only because they did do me a solid and haul away the trash I had sitting in front of my yard for $100. However, I paid a total of $750 for what was supposed to be a "deep clean," and I'm extremely disappointed with the results. Please be aware that their deep cleaning service does NOT include window wiping or wall cleaning. They only lightly dusted them. There were still colored pencil markings left on the walls after they finished. I even tried to help them out beforehand by deep cleaning the bathroom myself and cleaning out the refrigerator and freezer so they wouldn't have as much work to do. To make matters worse, I came back by the house before leaving town and found my back door left wide open along with all the windows open as well. That alone was very upsetting and concerning. And a hole in my wall that they said they didn't do but I have pictures before they cleaned and the hole wasn't there ! For $650 worth of cleaning services, it absolutely was not worth the money. I saw previous negative reviews before booking but decided to trust my own instincts. Unfortunately, I regret that decision. Very disappointed overall. read more

We had Ernesto's Cleaning Service do a deep clean for our newly built house. The two ladies who came were efficient and thoroughly cleaned the house beyond our expectations! We have booked them to return on a regularly scheduled basis. Strongly recommend. read more

They did a amazing job. My house is shining. I will use them again. There crew was professional and very experienced. I we won't wait so long to have them back. Thank you. read more

My realtor, Aurora Wonder Lowe, recommended Ernesto's to clean my home prior to an Open House. Ernesto's crew was excellent. They left everything spotless. They were meticulous. They cleaned in every nook and cranny! I was impressed and would highly recommend Ernesto's! read more

our Saltillo tile floor looks brand new. Ernestos cleaning service was easy to use and professional. Highly recommend

I hired Ernesto's Cleaning Services to deep clean a rental property that had been left in terrible shape by a tenant with multiple dogs. The floors were covered in dog hair, stains, and, unfortunately, even dog poop. The odor throughout the house was overwhelming. dust everywhere, kitchen grime, and bathrooms that hadn't been deep cleaned in way too long The team was incredibly thorough, cleaning every corner, baseboard, and hard-to-reach spot. My kitchen now sparkles, the bathrooms are spotless, and the entire house feels fresh and clean. Their professionalism and attention to detail were top-notch. They went above and beyond to restore the property, and I couldn't be more pleased with the results. If you need a reliable cleaning service to tackle even the toughest jobs, Ernesto's Cleaning Services is the one to call! read more

In addition to the deep cleaning Cesar's team organized and found homes for clutter that had built up while our child was hospitalized. They paid special attention to their room and turned it into a relaxing space again. After our deep clean we will now have Cesar on a regular basis. We look forward to working with Cesar and his cleaning team. read more

Excellent quality work. Very efficient. Good communication, and they came just when we needed them. I would use them again.

Price for a tenant (move out cleaning) meaning deep clean including windows appliances, everything , on a 1 Bdrm. Apt was quoted at $400 - 450. When they "finished" the job, they charged me $500. I told him they didn't even clean everything? the windows weren't touched and the floors weren't even washed, they used a dust mop to clean the floors? Wanted to have me pay $450 in exchange for a good review, or give me a discount (on the next cleaning)? For me, if you want my business you get one opportunity to prove yourself, you don't get asked back if you fail to do a good and thorough job. read more

Cesar & Teresa did a deep cleaning to get our home ready for photo shoot to sell our house. They did an amazing job. Our kitchen cabinets look brand new now after years of grime. Very dependable, confirmed a day before to make sure we were ready. Very affordable as well. Highly recommend. read more

I had an absolute horrible and unprofessional experience with them and the owner had the audacity to ask me to give them a 5 star review (which is probably why most of the reviews here are 5 stars). They're very unreliable when it comes to scheduling appointments and showing up on time, and most importantly, performing a decent job cleaning. Instead of them reaching out to me to update me, I had to continuously text/call them to see if they would show up. I asked them to come clean ONE rug and confirmed a time and date. The day of the cleaning, he kept postponing the time and ended up coming 6 hours later. He spent 20 mins cleaning the rug. Once he was done, I told him that certain spots were still dirty. He tried cleaning those spots and eventually told me "it's just the material. It just looks dirty but it's not". The rug clearly had dirty patches the next day once it was dry. He offered to come clean it again free of charge, but once again, he kept postponing the time . How can you expect me to sit around all day and wait for you to show up at your own convenience? Now I have to hire someone else to come clean it. I'm not one to write reviews, but the fact that I've decided to write this speaks volumes. read more

Ernesto's Cleaning Services - Office Cleaning Near Me

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Recommended! I used this service for a deep cleaning with carpets and upholstery on my couches. They did a beautiful job. Quality and affordable I would highly recommend. Professional and courteous staff. And extra touches were noticed! Very grateful for their help read more

My house sparkled and did not smell like harsh chemicals. Everything was clean like it was brand new! The bathrooms were gleaming and scrubbed, even the grout looked new. The kitchen, especially the stove looked even cleaner than the first time used. The team gave realistic timelines and followed through on all of my requests. They were honest and thorough. We had used a different cleaner previously who did not do a great job and it was not worth the cost. I was so impressed with Ernesto's Cleaning Services that I booked bi-weekly going forward! Worth every cent and very accommodating service and scheduling!! read more

Ernesto's Cleaning Services - Sparkling bathroom - Office Cleaning Near Me

We live in San Jose and own a few Airbnb's in Moss Landing. Our cleaners were out, so we needed last minute deep cleaning services. We landed with Ernesto's, who quoted us $450 to deep clean a 3 bedroom property. Since we don't live nearby, we asked him to send before/after photos. I texted a few times during their cleaning to ask for photos, but none were sent. A week later, I receive a text that the deep cleaning is $675, even though we were quoted $450. There was no communication in the additional charges. Our normal cleaners came back the next day to look at the property and said the blinds were still dusty, windows not cleaned, and behind the furniture and linen closets were not cleaned. I would think a deep clean would include those things, especially at $675 for a 3 bedroom. While I appreciate that they were able to step in when our regular cleaners were out, I don't appreciate the bait and switch on pricing. If I knew it was $675, I would have went with one of the other companies that were also available. read more

I called Ernesto's because of the reviews, which were probably written by Ernesto and his friends and family. He had to be called back to finish the job, which he never did. We gave up on him and we're getting someone else to complete it. The carpet dried and all the stains came right back. It was never steam cleaned. My daughter was uncomfortable around this Caesar Ernesto, who left messages like, "hey beautiful," and was asking her personal questions that were none of his business. She didn't want to see him again, so she payed for work that should have cost half the price he charged. I'd stay away from this unethical, incompetent company; and don't believe the reviews. Ask ask someone you trust for a referral. read more

We had a great experience with Ernesto's Cleaning Services! Cesar came out to my house to do a walkthrough assessment for a deep cleaning service and we scheduled them for the following week. They were on time and did a wonderful job. The team had a great attention to detail and were careful with our fragile items. It's an old house and I appreciated how thorough they were. Great communicators, on time, and very helpful! We're going to continue working with them and have them return for regular monthly cleanings. Thank you, Ernestos Cleaning Services! read more

Ernesto cleaning service provided speedy and high quality cleaning service on my property in Watsonville The property just finished a long term tenant lease and major remodeling work. It really needs a deep cleaning. I am very much appreciated their thoroughness on cleaning the window tracks, glass inside and outside. Steaming service on bathtub grout is also remarkable. Easy to communicate as well. Highly recommend. read more

I hired these guys to clean my very dirty, neglected apartment and they cleaned the heck out of my place! They brought a ladder, cleaned everything up high, even ceilings. They cleaned under my bed, they moved all the stuff around to thoroughly vacuum. They the best cleaners I've ever hired! A great value too, price was very reasonable! Thank you, Ernesto and crew! read more

I should've taken pictures, but I had my house cleaned because I've been so busy. I had a great cleaning experience with Ernesto's service, my bathroom and kitchen were left sparkling and fresh. Everyone was kind, I had no issues with scheduling. Thank you!! read more

Definitely would recommend these guys very fast at responding came in did everything without even discussing how he would receive payment did the job and did it well then we paid the reasonable price 10/10 would call him again I thought the house would take a lot longer as the condition was horrible but it was quick work read more

This is my first time using Ernesto's cleaning service. They were great. A team of five came to pressure wash outside, clean windows inside and out and deep clean a vacant home. Excellent job. They showed up when they said they would. All-around excellent service. I would definitely use them again. read more

I contacted Ceaser for an exterior car detailing quote. He was prompt in response, professional and even provided me a sample of his work. For reference, my car had TERRIBLE scratches on the hood and roof. He took 2 days and literally restored my C30 T5 Volvo to floor room condition. I could not be happier with his professionalism and ability as his work exceeded my expectations. Great guy and wonderful work! Before/after pics included: read more

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These guys simply didn't show up and no communication... Not recommended. Project was postponed twice due to weather and then the guys didn't show up on the day and time agreed. Terrible service... read more

This cleaning service far exceeded my expectations - and I have very high expectations. They completed two major home cleaning services for me and both jobs were completed in a timely, professional and extremely detailed manner. I have experienced many cleaning services in the past and Ernesto's is the best I have ever paid for. I recommend Cesar and his staff highly - my search is over. We look forward to continuing utilizing their services on a bi-weekly basis. In addition we reside in the SLV area and have had tremendous difficulty securing cleaning services - this proved not to be a barrier for this crew. 10 stars for Ernesto's cleaning service! read more

Unfortunately I did not use this service, this feedback is on their professionalism with new customers. They rescheduled on me last minute and the second time they were supposed to come they no showed after I confirmed via text they would be there that morning. read more

Awesome!! We have had a hard time securing regular cleaners that are trustworthy and do a good job. Our house has never been so clean!! We look forward to having them come every other week and keep our house squeaky clean. We worked with Jorge and he is great! read more

Ernesto's cleaning was amazing. They had incredible attention to detail and made our home sparkle after major construction. Really glad I gave them a call! read more

Very happy with our whole house deep clean by Ernesto and his team. He was quick to respond and came out to give an accurate quote. His team did an impeccable job deep cleaning a pretty dirty house, it is spotless. Highly recommend for any cleaning needs! read more

Came to our new place to do a move out clean, left their ladder , said they'd be there between 12-1 the following day for pickup . I *tried* to confirm to make sure that i would be home , called left messages , no one answered or even returned my voicemails I came home to my LOCKED HOME & ladder was gone . Sketchy, unprofessional and SKETCHY . How can you justify just breaking in to someone's home when you are a "legitimate " business .I don't appreciate this behavior and do to this I do not recommend,entering someone's home outside of the allocated window they provided is so wrong and really sketchy!!!!!!! Going to Best Buy today , buying cameras after this stupid ish. read more

We called Ernesto's cleaning service to deep clean our house in time for Christmas. The crew of three were punctual, dedicated and worked hard with great results. The kitchen hasn't looked this shiny and bright in years, the bathrooms were spotless, the living room and bedroom were clean and inviting. We also had the windows cleaned. The results were amazing, it was as if the glass was gone, the outdoors merged with the interior. Their hard work made a big impact on our hosting the family on Christmas day. It is great to be living in a clean house. We are so grateful for the amazing results of all their hard work. We will be calling them for house cleaning on a regular basis. read more

Scheduled an appointment on Monday 7/26/2021, the appointment was confirmed via Email Nobody showed up at the scheduled time, nobody called to say they were going to be late , there was no contact made on their end. So I called them 45m after they were suppose to arrive, he said there was some sort of misunderstanding ‍ Yet the appointment was confirmed via email So I scheduled an appointment for 7/27/2021- which was the very next day. Again, nobody showed up at the scheduled time, nobody called , I haven't heard from them. Completely useless. I would not recommend wasting your time contacting this business! read more

Ernesto and his team are highly skilled and professional. They did a move in cleaning for us and now are cleaning our house weekly. Thanks to them our home is blissfully clean. They are just fantastic. Everything sparkles. I highly recommend Ernesto and his team. You will be impressed with Ernesto's integrity, and love how great it feels to be in your wonderfully clean home. read more

I would highly not recommend Ernesto's cleaning service to any one as he no showed twice. I requested for a quote and Ernesto immediately called me to schedule an appointment for a walk through of the house. Saturday morning came and I did not hear from him. I called to see if he was still coming and he said he was out of town and would not be able to make it. No effort was made to inform us about this cancellation on his end. This was particularly frustrating because I currently live an hour away from the location I'm requesting to be cleaned. During the phone call, he offers another day and time to meet with a promised discount due to his poor communication. Again, Ernesto never showed up. There was no text, phone call, or any other form of communication. I am very disappointed with Ernesto's professionalism, respect of our time, and communication. Save your time and effort. Do not book a service with this company. read more

Ernesto was an incredible ally leading up to our house sale. Not only is he responsive, reliable, helpful and kind, but his reach extends far beyond house cleaning. He helped us with hauling, repairs, refinishing floors, window washing, light fixture installation, and more. He is proactive and highly responsible and relieved a lot stress during a very difficult time by overseeing many facets of readying the house for sale. His pricing is fair and hours very flexible and accommodating. I can't recommend him highly enough! read more

They didn't respond to calls/texts and didn't show up for the service. Unprofessional and left me in a difficult position

Cesar and his team came on time, did a great job, and charged us a fair price. They were courteous and professional. I will definitely work with them again in the future. read more