Mr. Cleaning has been taking care of our vacation home in Santa Cruz for the last several years. Simply put, Mr. Cleaning is absolutely fantastic. It always goes over and above any reasonable expectation as to what a good cleaning service does. For example, the last time Mr. Cleaning came to our house to do its work, Ed (the owner) went upstairs to our third floor. He noticed that there were seagull droppings on the Skylight on the third floor room.. Ed took it upon himself to grab a ladder and climb onto the third floor of our home to wash off the Skylight. Never in 1 million years would would my wife and I have expected our cleaning service to go onto our third story roof in order to clean a skylight. While on the roof, Ed noticed a tremendous amount of seagull excrement both on the built up portion of the roof and the perimeter roof tiles. Ed took it upon himself to get a power washer and wash the entire roof off, thereby eliminating the seagull excrement The foregoing is just one small example of the tremendous work that Mr. Cleaning has always done for us over the years. They are extremely conscientious. They are extremely thorough. And, it is not at all uncommon for Mr. Cleaning to do work that they deemed necessary, even if it falls outside the scope of their contract. A huge plus is that Mr. Cleaning is extremely reasonable in cost. My wife and I offer our vote and most sincere endorsement of Mr. Cleaning as the very best cleaning service in Santa Cruz and Santa Cruz County. read more

Ed & Veronica, owners of Mr. Cleaning, run a tight ship. They are very thorough. I. Trust them to be careful with our furnishings and especially our art glass collection which is very fragile and needs to be handled with care. Now that I've said that we'll probably get a load of breakage next time they. read more

Initially, I had a good feeling; he did an OK job, but got really aggressive when I said I had to check the work before I paid. I had a few things to take care of and was on the phone, but he couldn't wait for me to finish my day. I did like his crew. I am not a hundred percent sure, but I think one of the refrigerator door inserts got damaged, and also both of our carpets, one of which was an antique, got damaged. Certainly never again, and he being such a bully at the end didn't make me feel safe at all. I had no intention of not paying, even though parts of the job weren't really that great. read more

Good communication. Extremely flexible. Very fair price. I don't need the same person, or the same times or whatever.

Fast service, cleaning, and very nice staff. Assisted quickly and offered reasonable pricing

Great job, incredibly fast service, very reasonably priced! Really appreciate the work. Highly recommend!

wonderful, friendly, prompt service. great communicators & answered all my questions quickly. Definitely recommend & would use their services again. read more

Sadly, I do not recommend this cleaning service. There are 5 major reasons: - I paid for a college tenant move-out "deep cleaning". The cleaner was well aware that I was cleaning for a new lease. I paid $1400 for a 3 bedroom 3 bath house. 7 people 3.5 hours and they missed many simple standard cleans such as the grease on the under side the microwave/hood, the top of the refrigerator was still covered in food crumbs, the bathroom light fixtures were still fuzzy with dust, inside the lid of the washer was filthy, and the overflow on the bathroom sinks were never wiped. I could go on. Basically, I had to reclean much of the house myself to turn it over to new tenants due to the unsatisfactory deep cleaning. Pictures incl. - I paid $550 extra for window cleaning but they pushed the screens fabric out of place in the frames and I needed to hire a handyman to fix them. - I paid $900 in total to remedy a walkway along the side of the house that had been used by a tenants' dog urine and was very smelly and unclean. First he came to clean and then later to pressure wash the area. Mr Clean did do this work but at the end of his work I walked in on him urinating in the place I had just paid him to clean. This was incredibly awkward and uncomfortable. Who urinates where you are cleaning for urine smell? - Although I was initially relieved with the work Ed did, I was always very rushed, and did not get a chance to review all aspects of the work before he was asking me for the payment. Unauthorized use of my credit card! I agreed to pay by credit card 3 times and paid every time as requested- once for the original deposit to prove I was serious. Once for the cleaning before coming. And once when the job was complete. I was also very pressured to feel "tipsy" and so I did tip before realizing how awful the cleaning actually was. Then, we agreed to use Zelle for the final payment. I confirmed via text. 4 hours after confirming receipt of the Zelle email they charged my credit card without my authorization. The reason I was given is there were "red flags" that I would not pay. The only red flag was that the man was caught urinating on the house and clients property that had just paid him $3500 to clean. Full disclosure - I disputed the unauthorized credit card charge with my bank. I requested the return of my tip and the cost of the handyman. Mr Ed refused. Do Not Trust! read more

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We have had "Mr Cleaning" clean our home several times after we have guests stay. And we are always impressed with the level of cleanliness that they master. Especially the shower/bathroom and kitchen! Sparkling!! Our shower never looks better than right after they clean for us! Highly recommend. Worth the cost. read more

Be careful, they requested full payment in advance of cleaning. When I declined they canceled the cleaning appointment. Would definitely steer clear of this type of business practice. read more

Lucia and Emy did a great job in a timely manner. They did everything that I asked for. Will definitely use their services again.

The team cleaned my place top to bottom. They did a great job making everything look perfect for my move out so I can get my security deposit back. read more

Mr. Cleaning did a fabulous job on my light colored carpeting and my couch at my rental in Aptos. I had used two other cleaners previously that did not get the carpets as clean as Mr. Cleaning. Also the dirt reappeared quickly with the inferior companies. The Mr. Cleaning job is still clean and bright. I don't know how he does it but he will get the job done for you and is very professional. I will be calling you again next time Mr. Cleaning! read more

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Used on two separate occasions for a mid-term rental in Santa Cruz, as a move-out cleaning and at a move out rate. Initial communication excellent. Timeliness great. Small one bed, one bath. First time didn't clean all the areas itemized as going to be cleaned. Company offered to return, but easier for me to complete the cleaning myself. Second time added interior window cleaning, but crew did not clean the windows. Took video and pictures of film on windows and dirt on rag after cleaning myself, no response. Discontinuing use of services. read more

Mr Cleaning - Dirty interior window with film, even after paying extra to clean windows. - Home Cleaning Near Me

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I've known Ed, Veronica and their cleaning crew for 6 months - they cleaned my home in July, then I hired them to clean my vacation rental, then in October, they started cleaning my business (a wine bar restaurant). They consistently deliver excellent service, are trustworthy and reliable. They use text messaging to communicate which I find to be very efficient. They stand behind their work, are friendly and just all-around nice people. I highly recommend Mr Cleaning! read more

Ed and Veronica at Mr Cleaning do a wonderful job of keeping our rental house clean and stocked and ready for new renters. They are responsive and thorough and flexible, as well as kind and good humored. Their prices are very reasonable. I absolutely recommend them for both rental properties and private homes. read more

Mr. Clean cleaned a house that we recently stayed in and did an excellent job. all surfaces were spotless, and the floors were immaculate. Ed and his team are also very responsive and happy to assist if anything comes up. A great company, and I would strongly recommend them for cleaning your home or rental property. Five star service. read more

Mr. Cleaning responds quickly to all calls and texts! I appreciated this! They arrived on time and the crew was very friendly. They did an amazing job!!! My place looked better then it did when I moved in! Mr. Cleaning is an awesome business with fabulous customer service. Truly! ..it's often hard to find businesses anymore that put their emphasis on the customer! When you are stressed from moving and forget to empty the garbage or throw a few things out... they take care of it for you! read more

Reached out to Ed at the beginning of the year as I needed someone to come in and do the house cleaning for a few months while I was recovering from surgery. He was very responsive and got us on the schedule quickly. His crew was reliable and great about working around our 3 new kittens. We did not have a single escape episode (and they were very kind to the kitties). Having their services during my recovery was a godsend, I knew I could count on everything being cleaned/tidied up regularly which freed me up to concentrate on getting stronger. read more

WOW!! It was a pleasure to meet Ed and engage him at our family weekend home. Ed came in with his crew after we left and when we returned we found our entire house absolutely SPARKLING with attention given to every detail imaginable. This company's pride and professionalism really show and I hope we will have a long and happy business relationship. If only they were closer to where we live full time!! Full disclosure: and our business is property management so we have used many cleaning services for move outs and deep cleanings. The floors, the baths, the windows--just beautiful. Thank you so much for taking care of our home Ed and Veronica. read more

We have owned a short-term vacation rental in the Seabright neighborhood for the past five years. It is an extremely busy rental during the summer months with multiple same-day, back-to-back rentals. We needed to find a cleaning company that could manage fast turnarounds. We feel lucky to have found Ed and Veronica. Why? 1. We have NEVER had a guest complain about the house once they've checked in. 2. Ed has always been extremely reliable managing a busy cleaning schedule and can accommodate last-minute changes. 3. Ed and Veronica are very responsive and email or text me with photos, suggestions and answers to any questions I may have. 4. If something is amiss or needs additional attention, Ed lets me know, offers an immediate quote for the work, and gets the job done efficiently. If you need a cleaner to manage a busy rental, Mr. Cleaning is your guy! read more

I own 3 short-term rentals and was cleaning them myself and struggling to do so. I saw the Mr. Cleaning car outside my neighbors house and quickly inquired and I'm so glad I did! Ed and his crew are amazing! At first I was only going to use them for my one house in Rio Del Mar but after working with them and seeing how they clean I now have them cleaning all 3. Here is a quick list of all the ways they go above and beyond: 1. They go out of there way to cut flowers from my garden to put in vases for guests to enjoy. 2. Suggest additional items to make my short-term rental more attractive. 3. Organize my cleaning sheds 4. Water the garden 5. Notify me when done cleaning so guests can check in early 6. Notify me when guests leave items behind 7. Planted extra cutting in pots 8. Notify me asap when guests break something 9. Detailed cleaning They are the best cleaning company I've worked with! My only regret is that I didn't use them sooner. I can relax knowing my house will be clean and reviews will be great! read more

Mr Cleaning and crew were amazing. We had them do a thorough cleaning before we moved into our new home and we were impressed. Also we utilized the haul away service which was also great. read more

Amazing and reliable. We started using Ed and Veronica after a few failed attempts with others with routine flips for a vacation rental. They have been exceptional and a contributing factor in our success. All our guests have always given 5 stars for cleaning and the space always looks great when we check personally. Their crew is always on time, has a dedication to quality and detail. I highly recommend without hesitation. read more

Looks I'm Yelp reviewer #108 for Mr. Cleaning and his professional crew. Mission accomplished, as I'm sure they aim to earn 5 stars with every new client and 5 stars it is! Requested quote on Yelp last night... Star #1 Rapid response to my request Star #2 Willingness to provide a quote the very next morning knowing I had a need for speed! Star #3 Fair and reasonable price for a 4 bdrm, 3 story home Star #4 Fantastic work with every detail of the job meticulously and caringly completed... within minutes of my approval, the great work began. Star #5 Passion for excellence is what makes small, indepently owned businesses like Mr. Cleaning successful and I'm delighted to be another loyal client. Give Mr.Cleaning a try... you'll be glad you did. I am read more

Ed and his crew do I great job I would definitely recommend Mr. Cleaning ! I really like how responsive he is and excellent communication.

We have struggled to find a cleaning service for our vacation home on the Northern California coast and were thrilled when my sister-in-law recommended Mr.Cleaner who she recently used for a deep cleaning at the unit. I was a bit skeptical but reached out to Ed (Mr. Cleaner) to see if he could accommodate a short lead time service for me. I found Ed to be super communicative and timely with responses to my request and questions. And, can I just say "flexible" and willing to work on my time schedule? He also sent photos and video showing exactly what they did. YES! We will definitely call them again! read more

Mr Cleaning - Home Cleaning Near Me

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The entire experience with Mr. Cleaning left us feeling bullied and taken advantage of. More disappointed than words can express. Misleading and unprofessional. We contracted Ed for a deep cleaning on specific areas of a 3 bedroom, 2 bath house. His price was higher than most, but we felt because he'd come recommended we'd try him. Big mistake. Overall our issue is that we contracted him to thoroughly (deep clean) "specific" areas of the house, (which he advertised). However it was really just a light cleaning. He didn't clean the one main thing he'd contracted to: a large, upper shelf above the kitchen where knickknacks were to be displayed. While I was away, Mr. Cleaning asked my partner to look at his work, she pointed out the places he'd obviously missed - like the big shelf in the kitchen. This is when he immediately became defensive and argued that he did a great job. However he never finished the shelf and said he wasn't equipped to do it. Afterword, our grandson cleaned it with some degreaser from Home Depo in about an hour. Once he'd departed, we both carefully looked over his work. He'd missed a lot. I called him the day after because my partner was so upset. I said, "Ed, how are you going to make it right." He again argued with me that he'd done a great job. So great in fact, that he actually fabricated a story that my partner tipped his people on the way out the door - which she clearly did not. Again, the entire experience with Mr. Cleaning left us feeling bullied and taken advantage of. read more

ED and his team went above and beyond to clean the home we moved from. Our landlord was happy with the cleaning that Ed and his team did. Ed was great with communication and even sent pictures to us on our i phones. I would use Ed again when needed. thank you Mr. Cleaning kevin and Cherie and family read more

Mr Cleaning has been cleaning both my vacation rentals a couple times a week. I have consistently gotten 5 star reviews for cleaning. Helps achieve that super host status. When unexpected guests arrive, Ed and his crew have bailed me out. Great service! read more

If you need consistent, quality work and hope for someone who will care for your property like they own it, hire these guys. Ed and Veronica took over cleaning a vacation rental for me this summer and I could not be happier with their work! They are dependable, easy to communicate with, efficient, and provide high quality work over and over again. I'm also very impressed with how they go above and beyond to make sure our rental is running smoothly. Sending me photos of their work each time so I know the house is in great shape for our guests. Letting me know when supplies are low and running out to grab something if I'm in a pinch and can't get to it in time. Giving me tips on how to improve our guest experience, as well as how to lower cleaning time and cost. Bottom line, they're gems! read more

Fantastic! I have been using Mr. Cleaning services at our office for over a year. They are consistently thorough, efficient and friendly. If there is a special request, they are always accommodating. Extremely trust worthy, I feel confident in their services & happy to recommend them. read more

I contacted Mr. Cleaning (Ed) for a "Move Out" cleaning quote. Of the five companies I contacted, this one was the most thorough in the quoting process -- which I appreciate. I opted to use Mr. Cleaning and did not regret it. Since we were doing the cleaning a touch early, he even offered to come back later and give the floors one more pass. He sent progress photos along the way and went above & beyond with a bit of leaf-blowing. Why not 5 stars? I only interacted with this company for the ONE cleaning. If I was lucky enough to afford repeated service, THEN I would feel qualified to hand out a 5 star review for consistency. read more

Ed and his crew are great. Communication with him is always pleasant and quick. His cleaning crew does a great job in cleaning and preparing our home. He's punctual and does a thorough job and sends updates and pictures of the place after it's been cleaned. Never a complaint about his work and so glad we found him! read more

Mr Cleaning cleans my vacation rental in Aptos. Love their work. They are an extension of me. They do a great service and always on time. They set up my vacation rental exactly as I like. They are fast, reliable, do a great job and super friendly. I highly recommend read more

Mr Cleaning recently did a deep clean of my house, steam cleaned a sofa, and cleaned the windows. The work was excellent, and the service and communication were very professional. Ed and his team care a lot about their work. I recommend them. read more

Within SECONDS of posting my review, guess who called? So if you want to get him to call you, leave a review! Apparently he's paying more attention online than to those who are actually trying to contact him! Unreal! read more

I have been using Mr. Cleaning cleaning service this last year for all of of our real estate listings here in Santa Cruz. They have been very eager and professional each time they show up. I completely trust them with all our cleaning needs and they never disappoint! It is just ease of mind having a trusted and hands-on cleaning crew with such attention to detail. Not to mention all the extras they offer, carpet cleaning, professional tile/grout cleaning/ window cleaning, hauling services - their service list almost seems endless! I greatly appreciate their honest and diligent work and would highly recommend Ed and Veronica's team, they are the absolute best! read more

Mr Cleaning has been cleaning our home for approximately 6 months now and I'm so happy we decided to go with them. Their prices are fair and the quality of work is awesome. They were also very flexible with the cleaning schedule which is wonderful since my work schedule changes frequently. We have them come every other week and the people are always so friendly and courteous. Our house always feels better after Mr Cleaning has been here, I would definitely recommend them. read more

These guys came to a restaurant that was closing and that I was demoing and they scrubbed the hell out of the back of house and walk in and walls and hood and dam it looks great!! Will use them again. read more