Been using Eric's Precision for years. I have always been treated fairly and appreciate the quality of work. Nice to have a mechanic that I can trust who are also competent. read more

Eric's is my trusted, go-to, hometown place for car maintenance and repair! They are excellent at identifying problems, communicating clearly about the urgency of any issues, and giving fair and honest advice. With two teen drivers in the family, Eric understands the importance of having cars that are safe and dependable. I trust them to keep my cars running top notch so my whole family feels safe. read more

Was a truly great place but Eric has disappeared from the counter and has been replaced by another less friendly guy. Maybe the business has changed hands? Basic oil change was ok but I've fortunately not had more challenging work to test the new management. read more

What EXCELLENT service looks like!!!!!!!!! Will never go back to the dealer with my car now that I have found this wonderful facility!!!! So glad I called them. Everyone I dealt with at Eric's was very professional, and sweet too!!! Would recommend without hesitation. read more

Eric, the owner, was very professional straightforward, didn't upsell me. He also drove me home and picked me up, very cool! read more

Was recommended Eric's Precision Autoworks, and I am more than happy to review with the highest level of quality and detail. Eric was very helpful and transparent with the work I needed done to my vehicle. Very informative and great to work with. I would highly recommend this shop to anyone in town. I left the shop with a comfortable feeling knowing the quality was top tier. The way they conduct business is how it's supposed to be done. I trusted them with my vehicle and they exceeded the expectations. Will I go to any other shop in town. Nope. Thank you team for getting my vehicle up to road safe condition. Happy holidays. read more

'Bryan' was very rude and disrespectful when I asked him if they could perform a 5 second job 40 minute from home. He said that I was being annoying since i insisted that it was possible and simply just needed a favor. Thank you bryan for making my experience Horrible!! read more

Always great customer service and hospitality when I visit Eric's! I've been bringing my vehicles to Eric for years. I have moved to Las Vegas and when I need more than routine maintenance I make a trip all the way back to Eric's for service. That should tell you something! As someone who works in the auto industry I really appreciate his invoicing system. Simple and easy to follow! read more

Eric's Precision Autoworks - Auto Repair Near Me - Fallbrook, California

Big shout out to Eric and his crew. You walk right into the shop and it's just so organized and clean and it even reflects in their work. I had some pulley issues and those can be hard to diagnose and Eric's team was able to get it diagnosed within the first couple hours, I highly recommend these guys Fair prices amazing work and honest people. And the super cool thing was to me was getting all the updates through text sent me videos showing me the issues. I highly recommend anybody in Fallbrook go there and anybody else around that area. You will not be disappointed. Their quality work is next level. read more

Not a fan at all! Not very friendly and felt like I was going to be nickel and dimed. The owner made no effort at all to try and accommodate my needs.There was a Lot of confusion over costs, appointments and what needed to be done to my car. Instead of being courteous, he basically told me he didnt want my business,and put all blame and responsibility on me. I wouldn't want him to work on my car. After speaking with a friend she shared her bad experience with a transmission cleaning coupon they offered. Thank Goodness I took my car to another place in Fallbrook. They were kind and helped me. Robbins Auto. I Highly recommend them!!! read more

These guys are awesome! Great mechanics and great customer service. I was extremely far away from home 60+ miles away and my truck broke down in the middle of a storm and in a town which I was unfamiliar. I had to get it towed to the nearest mechanic, AAA recommended Eric's Precision Autoworks, I called to make sure they could check my truck they said no problem, the found my issue and got me on my way home. My truck was taking in a lot of water into the intake due to a cracked wheel inner fender/liner, I told the guys if they could fix it, I needed to get home. The mechanic went above and beyond and fabricated a wheel well/liner to deflect the water from entering my air filter intake box, cleaned the throttle body, replaced my air filter and got me back on the road. I was really impressed and grateful. I highly recommend this shop. read more

Eric's Precision Autoworks - Fabricated Wheel well fender/lining - Auto Repair Near Me - Fallbrook, California

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I have used Eric's for everything from a smog check to a transmission replacement and a few minor repairs too. Their service is great and the staff is friendly. Pricing is comparable and fair, with the added value of confidence. I know they are doing the needed work and it's getting done right. read more

My overall experience here was nothing short of amazing. Very helpful , attentive and caring. These are things you want from an auto repair spot , but not expecting. The staff went above and beyond. I highly recommend them for all your car service needs. Super kind as well. read more

If you value transparency, excellent communication, and competitive pricing, then Eric's precision will easily exceed expectations. One thing you won't find at any dealership or other automotive repair shops is Eric's nifty app which is direct communication between the technician and the customer (by way of text). Once the technician inspects your car, he or she sends you a detailed report with photos. All of my cars will now be serviced by Eric's. Do yourself a favor and try Eric's Precision Autoworks. Much gratitude to Robert the technician - great work! read more

Eric and His Daughter are the worst shop in town they over promise and way under deliver, the send out these great little texts when the vehicle is done and they are such a mess if you take the time to read them,,,They give evaluations on things in one area and in the same area they say they dont have access if you ask them about the service they totally get defensive and then its your problem..this owner has a past history in town maybe customers should ask about how he got started....I think anyone with a business themselves would not appreciate the past history.. This owner and Daughter should be shut down,, they are just out for themselves and the Money they charge for every little thing.. Funny how you see things Eric with every person that has made a bad review its the same story the customers fault...and i did take the truck back to the person who installed the rims and tires..and oh boy did they have some things to say about you and your business...oh yah its the same place that you are saying I had bad reviews of...if you would listen you would of known why I walked into your shop in the first place..but you probably were distracted on other bad reviews and how its the customers fault again..Your a JOKE.. read more

I could only give a 4 star rating due to the smart aleck remark made by the service writer Robert. I told him that I wanted to find out why my car was making a rattling noise under the hood and make a decision on the problem before doing regular service. Instead he went ahead and did the regular service even though I ask him to wait. When I complained he said "Do you want me to put the old filter back in the car ?" Disrespectful and smart aleck remark. The overall service was 5 star. Also Eric use to give a free wash coupon with all service. Not this time. It wasn't even offered. They also did not reset the need service warning. Sorry to say their overall service has gone downhill. read more

Life has a way of creating challenges. With challenges come opportunities. Today I was fortunate enough to have my brakes fail while in the process of leaving after making a delivery to Eric's Precision Autowork. Instead of sending me on my way, or just allowing me to leave, Robert and Steve helped me get back on the road quickly and safely. I also met Ryan and Sean and can see this is an experienced Team of Technicians that recognize an issue even when it comes at an unlikely time ( like during a delivery) Because of the caring nature of Steve and the personable customer-focused skillset of Robert (Lead Tech / Mgr) I strongly recommend utilizing Eric's Precision Autowork for your vehicle. If they can provide this level of customer service for a Delivery Driver in need, I can only imagine the stellar service they provide to their regular customers. I would have gladly posted more stars on this review if given the opportunity! The Christmas spirit is alive and well at Eric's!!! read more

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Eric's does great work, plus they do it for the prices quoted, no surprises. Have used them since I moved to Fallbrook and been very happy with their work and how they treat their customers. Would recommend them without reservation. read more

Very friendly and professional. They got the job done in a timely manner. Would definitely use again and recommend.

Came I for service when my car broke down nearby...stayed they could make it happen, but didn't pull through. I had to get it towed to another mechanic out of pocket and it came with a scratch, ripped bumper, and lockout of my Ignition device without an apology, let alone any compensation. They played it dumb. I went here because I say reasonable ratings, but didn't work out for me. Then you should of assessed it better and let me know the situation why it was not worked on. You should have asked if there was an extra tip or had some questions for me as far as your concerns and how you wanted everything prepped. I'm renting a car on my own dime and it would have been nice to at the very least hear the truth. the ignition device yes the breathalyzer you said you knew how to operate, you're a real pro. Putting me on blast Thank you for your honesty...yes I didn't call about to notify you because it was the morning and your shop was not open...It was an emergency situation and you could of easily discussed when we met face-to-face, and decided at that time it was not a good fit. I'm sure you're a good business as I see other reviews justifying that, but in my case, I had a frustrating situation only become worse because of over promising and under delivering. read more

Eric is the best!! Very trustworthy and honest. He is my go to mechanic and now I have family that come out of town to go to him.

Eric and his team has turned a nightmare of a situation into a breeze. Dealing with AAA and NK TOWING was an awful experience, but the empathy and awesome communications received from Eric and Julie was phenomenal. Thanks Eric and Julie for everything. I'm not local but I will be returning for all my auto repair needs in the future. read more

I had the pleasure of getting my car smogged at this location. Eric happened to be at the front desk as I arrived. He was professional and kind. The rate he charged for getting my car serviced fell in line with my expectation. I will definitely recommend this business to others and tell them of my great experience. read more

Yes you did reach out to me. Your smog tech failed to disconnect the shunt, as I stated in my origional message. As far your smog station break down, we were informed that it would not be repaired until Monday (as per "chief"). I agree that your employees should receive customer service training. Especially when there are female customers involved. read more

Eric's shop has been great! They have fixed most if not all my problems in a timely manner. When I've asked questions about anything they do respond quickly and knowledgeably. They made my vehicle run better! Their form of communication via text is helpful with the images they send out along with messages. read more

Had my van there twice now and was very satisified with their service. Highly recommmend them.

We use Eric's Precision Auto Works for our cars. We use them for just about everything from oil changes to tires and serious mechanical work. I like working with a locally owned business and the quality has always been great. We recently had an issue and Eric the owner took the time to call us personally and resolve the issue. It is great when the owner takes that kind of time and care to let you know they are there for you when you need them. In addition to Eric we deal a lot with Chief and he is just as great! We highly recommend Eric's!! read more

Don't go there! They tried to rip us off by selling us a plain ole battery for $275 that cost $125 elsewhere. Won't ever go back there.

This has been and still is my number one go to auto shop. Excellent service and friendly staff. Pride of ownership is reflected in the waiting area and the quality of work. Fallbrook is very fortunate to have a great auto repair shop like this. read more

Eric is a good dude. Brought my big diesel truck in for a major AC problem that required taking the whole dash apart. Most shops wouldn't even touch it. Once I got the truck back the AC worked great, but after a couple months I started hearing a very loud noise under the dash and I knew it had something to do with the repair.I called up Eric and he took it back in no questions asked and got it fixed. These guys stand behind their work read more

I can't say enough about the honesty, integrity, and reliability of Eric's precision Autoworks. I've taken many vehicles there over the years and cannot think of a single problem that couldn't be solved quickly and affordably. Don't even think about taking your car anywhere else! read more

I brought car in severs weeks ago and was told I would need to leave car over night, then the guy finds out what's wrong and says oh yeah we can do it right now for 500 bucks so I had no choice. They were suppose to secure my battery down and check other fuses which was not done, so I came back in to have it done , and now they are to busy and have to drive 1/2 back next week. I'm not very happy with this spot. I will not be coming back. read more

Prices for their work are sky high and quality is very low:( No quality control whatsoever. Did not tighten a spindle nut replacing rotors on my car. Needed to replace the rotor in a month. And they just refused to consider my claim. Customer service is Zero. read more

I've been a customer of Eric's since day one and as my daughters got their cars he has taken care of them as well. He takes his business ethics and responsibility to his customers very seriously. He and his employees have always gone far beyond to ensure our vehicles are maintained and repaired correctly and as quickly as possible. To him it's not just about your vehicle but also your safety in that vehicle. No one else is touching my car, period. read more

Eric's Precision Autoworks - Eric's Precision Auto takes great care of me. - Auto Repair Near Me - Fallbrook, California

I highly recommend Eric's Precision Autoworks. They are so knowledgeable and efficient. We have taken our cars there for years with consistent, top-notch service. The owner Eric is a really kind professional guy that gives honest assessments and advice. He has educated me so much - like a good friend would - about my vehicles. He takes great care of his customers... He KNOWS cars, he KNOWS how to run a credible business and he hires great mechanics and staff. The absolute best automotive service in Fallbrook!! read more

I was on my way to a job today and was 25 miles from home when my car lost power on the freeway. AAA towed me to Eric's and immediately talk to Eric. I start to feel better about how my day is turning awful when my phone rings. My dog ran away and I'm stuck far from home and can't do anything about it. Eric gets me fixed QUICKLY and for less money than I had expected based on what the trusty old internet was telling me to expect. He even went so far as to tell me what to expect AND even suggested a quality shop closer to my home to help. I couldn't have been more satisfied with my experience. read more

Eric is always so friendly and extremely helpful. I took an old car in and instead of trying to milk me for all my money told me what to do instead. He was great and the service is always top notch from his team. Pricing is super affordable and I am happy to recommend him and his team to anyone. I would say making an appointment is safer because he has a ton of walk ins. Thanks, Eric. read more

Eric's Precision Autoworks - His shop is always clean and welcoming! - Auto Repair Near Me - Fallbrook, California

Eric is the absolute best! He is ethical, professional, and extremely reasonably priced. Just as importantly, though, he and his daughter (who also works there) are kind people. If I could give Eric higher than 5 stars, I would! I've never given a Yelp review before, but this one is well-deserved. I can't recommend him enough. Wouldn't trust anyone else with our cars. read more

A friend took a car she was interested in buying for a pre-sale inspection. It looked great and the price was good, we just wanted to make sure there wasn't anything serious. OMG was she glad she did. It started life on the east coast, so there was some corrosion caused by salt. But it had been in what must have been a bad accident. There were signs of very extensive repairs and there was a question about whether the alignment was correct, one tire was badly worn. She didn't get a Carfax report, but I doubt this was reported. It seemed as though the seller was trying to cover it up. Eric said that even if the price was only 40% of Blue Book she'd probably regret buying it. Looks like my friend really dodged a bullet. Eric was quick efficient and the price was lower than the other places she contacted. read more

Eric and his guys are the best there is! Quality work every time! I won't be taking my beautiful Lexus anywhere else.