Dr Arledge is a Christian and she prays with her patients. A…read morefew years ago she performed a breast reduction on my left breast to make it symmetrical with the breast I had reconstructed after a mastectomy. She is professional and is as beautiful on the inside as she is on the outside. I'm going back to her for other work because she is so good and I trust her.

I love seeing Dr Arledge! I had breast cancer and had to have breast reconstruction that could…read moreonly be done in the Houston area, but Dr. Arledge was great taking care of me when I got back to Lubbock. We had a very long recovery, (and I do mean WE, she and her staff were with me every step of the recovery). I had been to see another plastic surgeon and was made to feel like I wasn't worth his time because I am far from having a great body, but Dr. Arledge made me feel wonderful about my body as it is. She is so encouraging and her whole staff seem like family! I would highly recommend Dr. Arledge and her staff for any work that you may need done.

As far as I'm concerned Dr Colvin is one of the best doctors in the country. When other doctors…read morewere saying that my condition was Carpal Tunnel Syndrome and recommending surgery for that, Dr Colvin didn't think that was the correct diagnosis and sent me for other imaging. What we found was a spinal condition that required surgery on my neck and my lower back. Unlike most spinal institutions who immediately want to give steroid injections he invests the time necessary to get to the root of the proble. This man saved my life and I will always give him the credit that he deserves. Thank You Dr Colvin for giving me my life back.

Had what could have been a serious condition today and called for an appointment and Dr. Shanklin…read morewas out of town but got an appointment at noon with Micah. She was awesome and was apologetic that I was sick. She did an extensive diagnosis and explained our plan of action. She expedited tests, got my results and sent in prescriptions. I appreciate all Micah did and want to say the entire office team is always friendly and helpful and I recommend them for anyone needing a doctor.

At this point, I would advise people to go elsewhere. I've…read morebeen a patient with them, and up until this point, I've been generally satisfied with their service. However, I ran into a major issue recently that left me feeling extremely disappointed and unheard. I was told that I could not receive even a single additional month of medication unless I physically came in for another appointment, despite informing them that I'm in the process of establishing a new PCP. It seems completely unreasonable that, after explaining this, they would refuse to offer any flexibility or assist in a timely manner. What really upset me was the lack of empathy or understanding. It felt like the company's policy mattered more than the actual well-being of their patients. I've been a loyal customer for a while, and a little flexibility in this situation would have gone a long way in maintaining my trust and continued business. In an age where patient care should be the priority, this experience was both frustrating and disappointing. I understand the importance of following procedures, but when it comes to patient health, especially in transitionary periods like this, a bit of compassion and common sense should be part of the equation. I really hope they rethink this policy moving forward, because their current approach certainly leaves much to be desired.

I've been coming here since 2014 and Dr. Mendez is the best and cares about people. They have a new…read moreportal HEALOW, I think is very helpful and you can download on your phone for all check ins and medication's records to help with past and future information.

I chose this practice expecting clear communication and consistency in my medical care…read more Unfortunately, that was not my experience. After establishing care, I was later informed of additional requirements that were different from what had originally been explained to me. When I politely asked whether the policy had changed and requested clarification, I did not receive a direct answer. Instead, I was told the office does not provide its policies to patients. Patients deserve transparency, especially when changes in office policies can affect ongoing treatment. Clear, consistent communication is essential for building trust between patients and their healthcare providers. While everyone I interacted with was courteous, I left feeling frustrated by the lack of transparency and the inconsistent information I received. I hope the practice will consider communicating policy changes more clearly so future patients know what to expect.

I have been a patient for over 20 years. I was one of the first clients she ever saw. This week I…read moreran out of my medication and the pharmacy would not refill. I reached out to Dr Backlund and was told by reception the meds would be filled that day. This was Monday. Today I called and the receptionist cut me off, which she does every time you call her office. She told me I already took care of this, idk why you need to call again. The nurse reaches out to me and says it's my fault I didn't know I needed an appointment to get a refill. The refused to refill my anxiety medication until I started to cry and told her what danger that can put me in. I was told I'm not considered a patient because i haven't been seen in the last year. This doctor and her staff do not put their patients first. I would stay clear if you have a real condition. They only care about your money!!!'

My daughter loves dr backlund! She is the only dr that has given her a shot and she hasn't cried!…read moreThank you for making my daughter feel comfortable!

Excellent Doctor! Very professional and very thorough. I have referred my entire extended family to…read moreher; and they are all very happy. I highly recommend her.

She is extremely rude and unprofessional. She has idiots working for her. One guy is supposed to…read morehelp with the financial part of her work. He lied to me and my ex-husband, pretending that he would work with us on paying off our bill. He did not and he sent our account to a creditor. He is a compulsive liar!!!! Dr. Cochran is extremely unprofessional to hire someone like that and to support his childish behavior!!!! AVOID AT ALL COSTS!!!!!!!!!!!!!! She got married so her name may not be Dr. Cochran anymore. And she works in Wolfforth, TX now.